Close to the Chartwell shopping mall, clean room and has all basic amenities. Heater did not really warm the room much and there is a centralized control at the corridor so I guess that is the reason why but the room wasn’t cold either so it wasn’t too bad staying during winter. The travelers next to our room made a lot of noise during bedtime (close to midnight) and I understand this is beyond the landlord’s control. The only thing that I would recommend is for the landlord to put up a notice to ensure that the lodgers will keep the house quiet after 10pm.
Staff is super friendly. I fell ill and couldnt left Auckland and because of the app policy, I couldnt get the refund but they still let my friends stay there instead of myself. And they were very pleased with stay. It was clean, had all the amenities needed for comfortable stay etc.
The room was very clean. This charming guesthouse is run by an elderly couple and features a lovely front courtyard. It's incredibly close to the Firefly Cave. The owners even recommended a really popular restaurant nearby where we got a 10% discount.
Easy check-in, staff are easily contactable. If you are arriving after front desk hours, just give them a call. Easily instructions will be given.
Room is spacious. TV has the lodge's netflix account, so you may want to check in early :))
Only concern is door lock is one-way, recommend owner to consider better locks since right outside of the room door is the car park.
Facilities are all good and decent. Management staff were helpful with checkin process which is complex.
Motel itself doesnt have its own reception but checkin is at different motel which is 2-3 minutes away. The only disappointment we had in our stay was the cleaners turned up well before 10 am, knocked on door and straight away entered into room while we were in there to question when are we leaving. Very disappointed with this approach of cleaning staff and they should not walk into room at all without consent. Management needs to set some expectations with cleaners. Apart from that all good.
We stayed as a family of 4 the rooms were emaculately clean, the beds were beautiful and very generous sizing, local milk in beauitful glass bottles connecting the local rural communiy was a great touch.All appliances were new and whisper quiet, which meant we all slept very well. Glenys gave us plenty of advice on where to take the children, local hot pools were a hit and the domain next door with playground gardens and basket ball courts for free family fun, the exploding geyser was great entertainment, very handy location to all the walking tracks up mt Te aroha, supermarket and shops easy walking distance from motel.
The service was second to none.
Rod and Glenys were amazing hosts who went above and beyond to make sure we all had the best stay.
We had car trouble, and they opened their garage and time to help us get back on the road forever grateful.Truely, beautiful caring people.
We will be back again soon and have told all our friends and family of our new favorite motel
It's an old hostel, but the bathroom management is average. The shower room in the bathroom is cramped, so it seems difficult for more than 3 people to use it at the same time. Soundproofing was bad in all the hostels I stayed in. Soundproofing doesn't seem to be very important here. The kitchen may have been a major problem for users, but the sanitary conditions were poor. The light in my room was broken, so I turned on the light with my phone.
Stay in the lowest price room for toilet bath shared
There is nothing amenities. There was a body soap from the shower room, so there would be only body soap.
Because of the off-season, there were few customers and the common space was clean.
Good
7 reviews
7.9/10
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8.4/10
Very Good
SSyhui HoClose to the Chartwell shopping mall, clean room and has all basic amenities. Heater did not really warm the room much and there is a centralized control at the corridor so I guess that is the reason why but the room wasn’t cold either so it wasn’t too bad staying during winter. The travelers next to our room made a lot of noise during bedtime (close to midnight) and I understand this is beyond the landlord’s control. The only thing that I would recommend is for the landlord to put up a notice to ensure that the lodgers will keep the house quiet after 10pm.
DDhyanom KishoreFacilities are all good and decent. Management staff were helpful with checkin process which is complex.
Motel itself doesnt have its own reception but checkin is at different motel which is 2-3 minutes away. The only disappointment we had in our stay was the cleaners turned up well before 10 am, knocked on door and straight away entered into room while we were in there to question when are we leaving. Very disappointed with this approach of cleaning staff and they should not walk into room at all without consent. Management needs to set some expectations with cleaners. Apart from that all good.
RRhi AnnClose to all our planned activities - Hahei beach (5min walk), Hot Water Beach (8min drive), Cathedral Cove (10min walk to starting point)
The room was clean, and there was a heater but unfortunately we couldn’t use it as the powerpoint was not working. But we were still warm despite it being winter. One thing is there was no hot water for shower.
The kitchen was clean, well stocked with cutlery, cooking utensils, pots and pans (also rice cookers!). Also basic ingredients like oil, sugar, salt.
There were shovels to borrow for the beach which was very useful! We enjoyed our stay here.
AAnonymous UserIt's an old hostel, but the bathroom management is average. The shower room in the bathroom is cramped, so it seems difficult for more than 3 people to use it at the same time. Soundproofing was bad in all the hostels I stayed in. Soundproofing doesn't seem to be very important here. The kitchen may have been a major problem for users, but the sanitary conditions were poor. The light in my room was broken, so I turned on the light with my phone.
GGuest UserThe public area is clean, the location is not far from the central area, and it is very convenient for self-driving tours. The basic facilities are simple but neat and clean. It is very comfortable in autumn, and it may be a bit hot in summer because there is no air conditioning in the room. Overall, I am very satisfied. 
DDominique FishI stayed here with my mum and brother in a kitchen cabin. The cabin itself was quite basic and very small – fine for one night, but it would feel too cramped for a longer stay.
That said, the campsite itself is lovely and the swimming pools were an absolute highlight. We really loved them and would happily stay here again just for the pools alone.
Next time, I’d definitely upgrade the accommodation to something more spacious. An on-site café would also be a great addition and would really enhance the overall experience.
GGuest UserEasy check-in, staff are easily contactable. If you are arriving after front desk hours, just give them a call. Easily instructions will be given.
Room is spacious. TV has the lodge's netflix account, so you may want to check in early :))
Only concern is door lock is one-way, recommend owner to consider better locks since right outside of the room door is the car park.
BBlaž BerlecStaff is super friendly. I fell ill and couldnt left Auckland and because of the app policy, I couldnt get the refund but they still let my friends stay there instead of myself. And they were very pleased with stay. It was clean, had all the amenities needed for comfortable stay etc.
GGuest UserThe room was very clean. This charming guesthouse is run by an elderly couple and features a lovely front courtyard. It's incredibly close to the Firefly Cave. The owners even recommended a really popular restaurant nearby where we got a 10% discount.
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