2-Star Hotels in Montana, United States

The location is very good, just not far from the west entrance of Yellowstone Park, opposite the supermarket, we prepare meals easily, with microwave and refrigerator, very helpful for us to stay for two nights. Many stores on the street are very convenient, not far from the visitor center, it is convenient to buy Yellowstone tickets first. The counter is also polite. Although the price is more favorable than many West Yellowstone hotels, there is no mineral water, slippers, toiletries and breakfast, this price is expensive.

The room was very clean and not a bad size. Definitely excellent for the price. I paid $234 total for two nights (Friday night and Saturday night) and even the motel 6 was almost $200 per night. My only complaint is small….there were only 2 tiny pillows on the bed, typical rooms have 4 pillows if they are that size. I called the front desk the second night to ask if I could get extra pillows and was told that they didn’t have any first, and then the man said they might have one. One pillow in a hotel with 500 rooms seemed crazy to me. So if someone gets one dirty or has a child with them or god knows what else they are just SOL for the stay??? On top of that, when the front desk person said he did have one, I had to go down to the front desk to get it instead of having it brought to the room. Not a big deal, but I have stated a lot of hotels, and I have never once requested something from the front desk and been told that I needed to come down and get it myself. I have also never stayed at a hotel that didn’t have extra pillows in the building.. other than that one small thing everything else was great though

The room was clean and the bed very comfortable. Everything was mostly great until…. I walked out to my car in the morning and it was completely covered in a filthy-looking thick white residue. Upon asking, another guest informed me that it was probably from the sprinkler system, which sprays water with some kind of calcium deposit. I was furious. I immediately went to the Circle K car wash and it took 2 $10.00 laser washes (one with spinning brushes) to get it off. I’m still not sure if it’s perfectly gone. I’ve been reading bad things online about the possible effects of calcium on car paint. Upon asking, I was informed by the receptionist that the hotel does not help with the cost of washing it off cars. Maybe this a common occurrence in Montana, but, where I’m from, if you make a mess on someone else’s car, you should be willing to help them clean it off (especially if they are a paying guest). Overall, this seems like a nice hotel but, honesty, this calcium junk being sprayed all over my car was compete BS!

There is a real customer service effort to improve this hotel. Shawn the manager allowed me to check in early as aBW platinum member. He let me drop my bags early in the morning and called me when the room was ready. He even had the bags placed in the room before I returned.  The breakfast was great for this type of hotel.  The clientele was respectful and polite. Oh. And Shawn even called after I checked out as I left behind an important item.  However, the pool/sauna area is not operational, and my room had a lingering pet odor and visible carpet stain. I am a dog owner and animal lover, but housekeepers really need to notify the manager as the room should not have been assigned. I personally think hotels need to charge 500 bucks for cleaning if dog hair or other 'remnant' is left behind. I won't stay at a certain LaWyndham brand that has a generous pet policy.  Their rooms all smell like Fifi and Buddy stayed there. I hope this property continues to improve.

Pros: the hot tub, pool and dry sauna. They were amazing - esp. the dry sauna that is open 24/7. This was the highlight of my stay. The beds were also comfortable. Cons: rooms are tight, had to unplug heater/cooling device to turn it off because the wall thermostat wouldn't turn it off. There's nowhere to hang anything, like hand towels by the sink, and bathroom is super tight with low, small toilet that had to be flushed twice each time. Beware that Trip.com gives you the option to book a pet-friendly room (for which I paid extra), but the hotel informed me it's a separate charge that you pay when you check in and NOT payable through Trip.com. The hotel kindly waived the fee, for which I'm grateful. Staying for a few days, the size of the room became an issue. Also, if you are staying here for Glacier National Park, note that it is far away (approx. 2 hours to get to a hike) and the driving is intense with high speeds and sometimes, heavy cross winds.

The hotel has a beautiful mountain view if you are staying in the building off the main road. However; the hotel itself is the furthest hotel from the main part of the town so not possible to walk there to the most restaurants and shops. The room was spacious and bed was comfortable. It was convenient to stay on the top floor for the back building so I could take my luggage directly from the car without having to carry it up the stairs. There is a nice laundry room and coffee shop with a small limited breakfast. I would advise the hotel to use regular black out shades instead of blinds because the porch light is extremely bright as if it is daylight. Unless they dim the porch light or turn it off at a certain hour of the night. The air conditioning heating units are very loud so if the room next store is running it it is hard to sleep. Rooms has a strong smell advised to use air freshener or milder cleaning products.

Overall, Huangshi North Gate is going to open for more than an hour. If you don't have a car time, you can consider it. You can't get it inside Huangshi. If you can't live with Gardner, there is no way.

4 stars for cleanliness because the non-smoking room smelt like cigarettes. But they gave us a different room without any hassles.