I have two hotel confirmation #, but the front desk only let me check in for one room, and said that the other booking has been cancelled over one month ago. But I did not do any cancellation nor received any cancel notice from trip. com.
Hotel near Downtown Salt Lake City,Salt Lake City20% of visitors choose this area
GGuest User2025.02.24
Front desk wouldn't allow us to check in less than 30 mins early. That's was only slightly inconvenient.
Clearly a family run business. It seemed like the front desk person want exactly sure how the booking system works. Had to cover back after check in to figure out payment. Also inconvenient.
The mattress was nice, but there was only a top sheet with no comforter.
The room was basic but clean enough.
The bathroom was the area. Weak toilet, disgusting shower stall, and no hot water. Maybe 90-95° at must.
Check out was efficient.
Will not stay again.
I also stayed at this hotel on Thanksgiving last year. Breakfast is good! Very close to Bryce! This time I encountered heavy snow and saw ice! The restaurant staff service is very good! Parking at the door of the room is really convenient!
Full facilities
Hygiene: clean
Environment: Good
Service: Good
It is equivalent to a general economy hotel. I like the hotel lobby, lounge, and restaurant very much. The warm colors make it very cozy. The hotel is located in the small town of MOAB, which is convenient for dining and close to the entrance of Arches National Park.
The rooms are quite new and spacious, suitable for children. The staff are also very helpful and can answer all kinds of questions in time. But after leaving the store for a while, the deposit has not been refunded, this speed up, the feeling will be better.
The cabin is very suitable for family, the location is also very good, and the kitchen is very good. It's great to tie two rooms together to live in one dormitory of more than two families and keep privacy. There is also a beautiful view near the hostel.
The location of the hotel is very biased, some distance from the city center, the road is very noisy, the room facilities are not bad, the same as the hotel next to the road in the US drama.
Very Good
88 reviews
8.7/10
Price from
€89
per night
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6.8/10
JJon GreenerWe drove from Lake Tahoe to Salt Lake, so it was a long day… thankfully the front desk was very accommodating and said they’d hold our reservation until 4:00am, we arrived a little after 1:00am.
The room was adequate, although smelled a little odd (tha A/C?). The continental breakfast was good, but they ran out of waffle mix before my son & I could both get a full waffle. And we were going to hang out at the pool and hot tub until checkout but the pool was closed for cleaning or something… all-in-all a little disappointing, but hard to argue with the $109 pricetag for a family of 4…
GGuest UserI was very impressed by the beautiful warm and inviting feeling as I entered your lobby. The lady at the check-in desk was very friendly and helpful, with her warm smile. Our room was sparkling clean and cozy. I especially liked the electric window shades. The beds were very comfortable. I liked the walk-in shower but think that the towels should have been hung closer to the shower rather than across the room, which was inconvenient. The breakfast was out of this world, the best I have seen in a long time, with its great variety of items on its menu to suit anyone's taste. The coffee was delicious, freshly ground. When we checked out, the lady enrolled me in the IHG program, and recommended a park nearby for us to visit, and we enjoyed spending the morning there. I was very pleased with my visit to this hotel, and we will definitely consider staying here again on a future visit to Salt Lake City. I would definitely recommend this hotel to anyone visiting Salt Lake City for its location, reasonable price, and superb customer service down to the smallest detail!
田田The hotel is good, the environment is comfortable, the price is not bad, the hotel bed is very comfortable, it is very good value for money, it’s a good value for money, it’s awesome, likes, praise, praise, praise, praise, praise
BBartThe pool was very cold, not heated, never have I stayed at a hotel that had an indoor pool that was that cold. We chose your location because we were including our grandchildren for a vacation which part was to swim with them. It was too cold. This was also noticed by all of the guests that we talked to who only could use the jacuzzi since it was heated. I had told the staff through text when they asked how my stay was and they said that is standard, and they only heat to a certain level. I later asked if they could get approval for us to swim at one of their sister hotels and they said that was not possible unless we were staying at their hotel. I was in the hotel business for 5 years with Quality International so I am used to situations like this. Since we were staying multiple days I was asked if I wanted my room made up each day and I said yes, 1st day it was not done, and I had to ask and it was not done until 5pm.
CConstancechanThe hotel is well-furnished, and the staff there are really nice! The hotel breakfast was great, and they gave out snack bags and fruit for guests for their road trips!
GGuest UserThis hotel was conveniently located to the airport which suited our needs perfectly. Our room was clean and spacious enough for a couple, but the mattress age and pillows let down our accommodation comfort. The hotel provided a delicious breakfast and check in/out were seamless and we enjoyed the courtesy airport shuttle bus.
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