I feel sad to have to write this review about an establishment I have visited many times, and have wonderful memories of. But time has not been good to the Woodhouse Lodge. Let me start by saying the staff, and restaurant are amazing. There can be nothing but praise for those areas of the business. The same cannot be said for the Lodges. We were put in what I can say was a chalet in need of TLC. I have stayed in far classier Best Westerns. Our introduction to Chalet 9 was ants walking across the desk in the room. It was quickly followed by an interesting battle for control of the gas fire in the room with our neighbors who, in turning their fire on, constantly turned ours on, too. Coming back from dinner then arriving back yo a sauna of a room was interesting, to say the least. The bathroom floor was flooded when we arrived, caused no doubt by the missing shower door. The famed Spa bath was broken, taped up in a very interesting fashion, but clearly powered up. The shower area needed a deep clean and had interesting deposits over it. As I said, the restaurant for dinner was wonderful, and breakfast was great. It is such a shame to have the experience ruined by things that could be solved so easily.
Outstanding
42 Reviews