The Westin Miyako Kyoto

The Westin Miyako Kyoto Reviews

The Westin Miyako Kyoto

1 Awadaguchi Kachocho, Kyoto City, JapanView Hotel Details
The Westin Miyako Kyoto
The Westin Miyako KyotoThe Westin Miyako KyotoThe Westin Miyako Kyoto
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The Westin Miyako Kyoto Guest Reviews

4.8/5
Amazing
344 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(344)
Positive reviews(340)
Reviews with photos/video(116)
Delicious breakfast(56)
Easy to get around(35)
Loved the view(33)
Relaxing hot springs(28)
Large rooms(18)
Close to metro(18)
Well designed(15)
Offers pick-up/drop-offs(8)
Negative reviews(4)
Henry
Deluxe Twin Room
Stayed in May 2024
Family
2 review
3.5/5
Posted on May 30, 2024
The hotel location is not extremely convenient, it's not 100% clean and you can find some dust around. Staff is always friendly and helpful.
Guest User
Deluxe King Room
Stayed in May 2024
Friends
4 review
5.0/5
Outstanding
Posted on May 18, 2024
This hotel is amazingly good. Gotten free room upgrade and the room is very big. There are nice gardens, sauna, gym and swimming pool in the hotel. Had a pleasant stay and will definitely come back again if I am in Kyoto.
56785678
Junior Suite 1 King Bed(Club level)
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 10, 2024
I booked Junior Suite for 4 nights. Upon arriving the hotel, hotel staff was already waiting at the lobby. She led us to the Club at the 3rd floor to check in and arranged our luggage to deliver to our room. We had a few drinks and some Tapas at the Club before approaching to the room. The Club offers free flow of champagne, wine and drinks as well as snacks all day, it’s really a nice place to chill out before or after formal meal. Breakfast buffet at the 2/F was nice. A large variety of choices were available. I tried the massage service at the 2/F. It was nice too. Hotel staff got great hospitality. On check out date, they delivered our luggage to Kyoto Station for us to pick up there after our morning tour in Kyoto. Very thoughtful arrangement.
Response from Property: Thank you very much for staying at The Westin Miyako Hotel Kyoto.We have read your post.We can see from your post that you enjoyed your stay at the Westin Miyako Hotel Kyoto.We are very much touched by your words of praise.Thank you very much for your kind words about our breakfast in Kyoto at our all-day dining restaurant "RAQOU".We offer a variety of freshly prepared dishes from our live kitchen, including seafood directly from the fishing port and Kyoto vegetables, in a buffet style.The design theme of the lobby and rooms is based on the nature of Higashiyama in Kyoto. The design of the lobby and rooms is inspired by the natural beauty of Higashiyama, Kyoto.The Junior Suites offer elegant, modern interiors and spacious rooms that provide a sense of quality and comfort.The suite features a living room for entertaining and a bed for a comfortable night's sleep. A bathroom with a separate washing area will help you relax after a long day's travel."This time, guests staying in the suites had access to the exclusive Westin Club lounge. Afternoon tea and evening cocktails are available at all hours.Thank you for visiting the Satellite Concierge located at Kyoto Station.We will deliver your luggage from Kyoto Station to the hotel and from the hotel to Kyoto Station.We will continue to improve our services to make your stay as comfortable as possible.We look forward to welcoming you again to Kyoto, a city with charm throughout the four seasons. We look forward to seeing you again.
Ricky hk
Deluxe King Room
Stayed in May 2024
Couples
4 review
4.7/5
Amazing
Posted on May 14, 2024
Very good service. The garden is excellent. They provide free shuttle bus to go major tourist areas that is very convenient. We just left our car in their car park. The hotel check out is 12 but that day we have unexpected issue so could not go back on time. We email them and they were so kind to let us have free late check out. The service was excellent
Response from Property: Thank you very much for staying at The Westin Miyako Kyoto.We have received your comments, and it's clear that you enjoyed your hotel experience. Our hotel is located on a hill in Higashiyama, surrounded by abundant nature and historical buildings.If you take the elevator from the front of the hotel to the 7th floor, there is a garden designated as a cultural asset of Kyoto at the foot of Mt. Kacho. Passing through the solid cedar gate, you'll find a peaceful space where you can forget the hustle and bustle of everyday life. You can enjoy the impressive "White Sand Garden" with its distinctive gourd and the "Kasui-en Garden" using natural rock formations, which captivate the hearts of visitors.The shuttle bus goes directly from Kyoto Station to the hotel. On the way from the hotel, it passes through downtown Kyoto, “Sanjo Keihan”, and Gion Shijo, arriving at Kyoto Station “Hachijo-exit” (Shinkansen side) in about 25 minutes. When you get off at Gion Shijo, you'll find "Minamiza Theater" right in front of you. Downtown Kyoto, “Shijo Kawaramachi”, is just across "Shijo Ohashi Bridge".Unexpected issue can happen while traveling, but we're glad it wasn't anything serious.We will continue to strive to improve our services to ensure that you have a comfortable stay. Please come visit Kyoto, which is charming throughout the seasons. We look forward to welcoming you again. 
reddongdong
Deluxe King Room
Stayed in Nov 2023
Couples
20 review
4.7/5
Amazing
Posted on Dec 26, 2023
Wonderful service. Upgraded room with nice view. Wonderful onsen and breakfast.
6/8
Guest User
Deluxe King Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 20, 2023
The mattress is very comfortable, enjoyed our stay and wish to visit again.
San Cheong
Junior Suite 2 Double Beds(Club level)
Stayed in Mar 2024
Couples
3 review
4.7/5
Amazing
Posted on May 21, 2024
Stay in the newly renovated suite, impeccable !
Brian PY
Deluxe King Room
Stayed in Oct 2022
Couples
16 review
4.7/5
Amazing
Posted on Oct 18, 2022
Nice location for sightseeing. Newly renovated. Friendly staff all around. Nice onsen.
Guest User
Deluxe Twin Room
Stayed in Dec 2023
Family
5 review
4.7/5
Amazing
Posted on Dec 25, 2023
Excellent service. Onsen fabulous!
Cindy
Junior Suite 2 Double Beds(Club level)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Clean and spacious room
Response from Property: Thank you very much for staying at The Westin Miyako Hotel Kyoto.We are very happy to hear your kind words of praise.The design theme of the lobby and rooms was inspired by the nature of Higashiyama in Kyoto. The design of the lobby and rooms is based on the image of Kyoto, which is known for its natural beauty, and is open and soft.We will continue to strive to improve our services to make your stay as comfortable as possible.We look forward to welcoming you again to Kyoto, a city with charm throughout the four seasons. We look forward to seeing you again.
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Couples
13 review
4.0/5
Very Good
Posted on Apr 16, 2024
Good location
Response from Property: Thank you very much for staying at The Westin Miyako Hotel Kyoto.As you have written, our hotel is located on a hill in Higashiyama, Kyoto, surrounded by rich nature and historical buildings,The hotel is a 2-minute walk from Keage Subway Station.Nanzenji Temple and Heian Shrine are within walking distance.We also operate a shuttle bus service. The shuttle bus goes directly from Kyoto Station to the hotel. The shuttle bus takes you to the Hachijo Exit of Kyoto Station (Shinkansen side) via Sanjo Keihan and Gion-Shijo, Kyoto's downtown area, in about 25 minutes.Once you get off at Gion-Shijo, the Minami-za Theater is right in front of you. Shijo-Kawaramachi, one of Kyoto's busiest areas, is just a short walk across the Shijo-Ohashi Bridge.We will continue to strive to improve our services to make your stay as comfortable as possible.We look forward to welcoming you again to Kyoto, a city with charm throughout the four seasons. We look forward to seeing you again.
Guest User
Junior Suite 1 King Bed(Club level)
Stayed in Sep 2023
Family
19 review
5.0/5
Outstanding
Posted on Oct 5, 2023
Good hotel in Kyoto
Shixi19
Deluxe Twin Room
Stayed in May 2024
Couples
10 review
5.0/5
Outstanding
Posted on May 25, 2024
The hotel is in a good location, next to the subway, close to Nanchan Temple, clean and tidy, rich breakfast, I will stay here next time
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Guest User
Deluxe Twin Room With Heian Kyo View
Stayed in May 2024
Friends
5 review
5.0/5
Outstanding
Posted on May 20, 2024
The hotel room is neat and clean, with a welcome gift 🎁. The back garden has a beautiful view, and there is a shrine on the mountain. It is also convenient to go to Sanjo and Shijo. There are Japanese and buffet breakfasts.
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Anonymous User
Junior Suite 1 King Bed(Club level)
Stayed in May 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on May 19, 2024
I originally booked a hotel through a travel agency on Ctrip, Kyoto Hanaunko Onsen Hotel. This kind of Japanese hotel can only stay for one night, so I changed it to the Westin Hotel. You must pay attention to the size. Japanese hotels are generally small in size, with old facilities and expensive. The Westin is one of the most satisfactory hotels I have stayed in so far. The suite I booked is comparable to the newer five-star hotels in China. It was very comfortable.
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