Cityroute Hotel

Cityroute Hotel Reviews

Cityroute Hotel

2 Chome-3-6 Utsubohonmachi, Osaka, JapanView Hotel Details
Cityroute Hotel
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Cityroute Hotel Guest Reviews

4.7/5
Amazing
67 review
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.9
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All Reviews(67)
Positive reviews(67)
Reviews with photos/video(17)
Awesome stay(20)
Clean and tidy(14)
Great value for money(9)
Friendly host(9)
Easy to get around(7)
Convenient for shopping(7)
Guest User
Standard Double Room
Stayed in Mar 2024
Friends
2 review
5.0/5
Outstanding
Posted on Mar 12, 2024
Very good l feel better and better than
Response from Property: Thank you for staying at our hotel. We look forward to seeing you again.City Route Hotel
Guest User
Standard Double Room
Stayed in Apr 2024
Friends
9 review
5.0/5
Outstanding
Posted on May 11, 2024
The price is reasonable, the standard is normal in Japan, the neon features: sirens in the middle of the night, cars and motorcycles blasting the streets. It is quiet with the windows closed, we did not turn on the air conditioner, but chose to open the windows. The microwave and refrigerator are used frequently.
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Response from Property: Hello Sir/Madam This is Osaka City Road Hotel. We humbly accept your comments. But we just want to confirm that the photo you sent us is from a place called Sakai City (near Izumisano) in Osaka. We kindly ask you not to post irrelevant pictures to our information column on the Internet. Thank you for your cooperation.
Guest User
Standard Single Room
Stayed in Apr 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Apr 13, 2024
In addition to the fact that the air conditioner cannot be adjusted by itself and the windows cannot be opened, the room is a bit stuffy.
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Response from Property: Dear customer, thank you for choosing to stay at Cityroute Hotel. Cityroute Hotel is committed to providing customers with a comfortable accommodation experience. Our team will continue to work hard to ensure the continuous improvement of service quality. Your feedback is an important driving force for our improvement and progress. We look forward to your visit again and will continue to work hard to provide you with better services. Thank you very much for your support. Best regards, Shang Qi, シティルートホテル Dormitory Section
Haoyuer2
Standard Single Room
Stayed in Mar 2024
Solo travelers
8 review
4.0/5
Very Good
Posted on Mar 27, 2024
Normally in a Japanese business hotel, the rooms are clean and have integrated bathrooms and bathrooms. The soundproofing of the rooms is not good. People’s voices outside the door are often heard, and the sounds from upstairs are often heard. The location is convenient, there is a convenience store downstairs, and there is a *****tore a few hundred meters away which is pretty cheap. Did a Tokyo baseball student come to Koshien during my stay?
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Response from Property: Thank you very much for choosing City Route Hotel and sharing your valuable feedback. We are honored to hear that you spoke highly of the cleanliness of our rooms and the convenience of our location. At the same time, we are deeply sorry for the inconvenience caused to you due to the sound insulation problem. We attach great importance to customer feedback, which is very important for us to improve our services. We will share your opinions with relevant depar**ents to facilitate future improvements. Additionally, we do have a high school baseball team staying at our hotel during your stay. Their visit was due to participation in a regional sporting event and as a hotel we are committed to supporting regional events. However, we recognize that insufficient consideration has been given to the impact on other customers, and we sincerely apologize for this. In the future, we will continue to work hard to improve our services and ensure that you can enjoy a more comfortable stay. We look forward to your choosing Cityroute Hotel again. City Route Hotel Dormitory Depar**ent
Guest User
Standard Double Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 25, 2024
The surrounding area of ​​the hotel is quite safe. It is also very close to the subway station. The room is relatively clean. It provides luggage storage service. I am very satisfied with the booking.
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Response from Property: Dear guest, Thank you for choosing City Route Hotel and sharing your experience with us. We're glad to hear that you found the area around our hotel safe and appreciated our hotel's close proximity to the metro station. At the same time, we are pleased to know that the cleanliness of our rooms met your expectations and that our luggage storage service made your stay convenient. Your satisfaction is our most important priority and we are honored to be able to effectively meet your needs. We look forward to having the opportunity to welcome you again in the future and provide you with another satisfying booking experience. Sincerely, City Route Hotel Accommodation Depar**ent
Woailvyou1
Standard Single Room
Stayed in Mar 2024
Solo travelers
37 review
4.5/5
Great
Posted on Apr 13, 2024
Although small, this hotel has everything. It is very convenient to shop. There is a convenience store downstairs and a *****tore with very cheap cosmetics a few hundred meters away. It is about 500 meters away from the subway station.
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Response from Property: Dear customer, Thank you for choosing to stay at Cityroute Hotel and for giving us such a high rating. We are deeply honored. We're glad to hear that you were satisfied with the cleanliness of our rooms, the facilities and accessibility. At the same time, your affirmation of the Chinese service provided by our front desk staff is a great encouragement to us. Cityroute Hotel is committed to providing customers with a comfortable accommodation experience, and our team will continue to work hard to ensure the continuous improvement of service quality. Your feedback is an important driving force for our improvement and progress. We look forward to your visit again and will continue to work hard to provide you with better services. Thank you very much for your support. Best regards, Shang Qi, シティルートホテル Dormitory Section
Guest User
Standard Double Room
Stayed in Mar 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on May 10, 2024
The room is not big, but it is clean. The location is far from the station but it is still okay. Walk more every day.
Original TextTranslated by Google
Response from Property: Thank you for staying at Osaka City Road Hotel and giving us good feedback. We will continue to work hard, thank you again. Osaka City Road Hotel Front Desk
Anonymous User
Standard Single Room
Stayed in Mar 2024
Solo travelers
2 review
3.7/5
Posted on Mar 13, 2024
The bathroom is relatively small, and it's a bit inconvenient to take things, turn around, and change clothes. The aisle can fully open the 26-inch suitcase. There is a mirror next to the table which is very convenient. The location is a bit awkward, in the middle of two subway stations. It takes 5-6 minutes to walk to either station. It's a residential area nearby, so it's quite quiet. There is a large 7-11 next to it, and there are also some delicious restaurants along the road. not bad. There is a Chinese-speaking front desk, and check-in was smooth. When I check out a little late, I will be told what time I can check out at the latest. It was Women's Day when we stayed, and the decoration in the hotel lobby was very beautiful!
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Response from Property: Thank you very much for staying at our hotel this time. We apologize for any inconvenience caused by the size of the room. Also, thank you very much for your favorable review of our location and nearby stores. During Hinamatsuri, we also put up Hina dolls. We will continue to work hard to provide guests with a more comfortable accommodation environment. Thank you for your stay.
Liyuanjie
Standard Twin Room
Stayed in Feb 2024
Friends
2 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The hotel environment is very good, feel free to stay. Nothing is too far away. The supermarket next to it is very good.
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Response from Property: Thank you very much for choosing our hotel and leaving such a positive review. We are delighted to hear that you were satisfied with the hotel's environment and found our convenient location close to a supermarket an added convenience during your trip. We are always committed to providing customers with a safe, comfortable accommodation environment and the most convenient location possible to make your trip more enjoyable. Your affirmation is our greatest encouragement and support. We will continue to maintain high standards of service to ensure that every customer can enjoy a satisfactory stay. We look forward to welcoming you again in the near future and providing you with quality service again. Sincerely, [City Road Hotel] Customer Service Team
Anonymous User
Standard Double Room
Stayed in Feb 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Feb 6, 2024
It is very convenient to go everywhere. It is about 500 meters away from the subway station. There is also a bus stop across the road. The sanitation is also very good. There is also a refrigerator and a humidifier. The price is also suitable and very cost-effective☺️
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Response from Property: Thank you very much for choosing our hotel and giving such a positive review. We are glad to hear that you were satisfied with the hotel's location, cleanliness, facilities and price. We are always committed to providing customers with a cost-effective accommodation experience, ensuring that every guest can enjoy convenient, comfortable and affordable services. The convenient location of the subway station and bus station you mentioned, as well as the refrigerator and humidifier facilities in the room, are all details we have carefully considered to improve customer satisfaction. We are pleased that these efforts have been recognized by you. We will continue to work hard to continuously optimize our services and facilities, and hope to become your accommodation choice again during your future journeys. Your support is what drives us forward, and we look forward to welcoming you again. Thank you again for your praise and support. Sincerely, [City Road Hotel] Customer Service Team
Guest User
Standard Single Room
Stayed in Jan 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 29, 2024
The room is not big but the experience is very good. I think it's OK to live alone. The transportation is also very convenient. It's very close to Honmachi Station and it takes about 8 minutes to walk there. You can go to Umeda for shopping or Nanba directly by taking the Yotsubashi Line. So from Kansai Airport, take the Airport Limousine or the Nankai Line directly to Nanba, then transfer to the Yotsubashi Line to Honmachi Exit 27 or 28. It is very convenient to reach the hotel in a short walk! It's not far from Shinsaibashi, there's a 711 downstairs, a *****tore next to the subway, and a lot of food nearby! ! The attitude at the front desk is also very good! Full of experience! !
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Response from Property: Thank you very much for choosing our hotel and leaving such a detailed and positive review. We are very happy to hear your feedback on the small but good room experience and the comfort level when staying alone. We always strive to provide guests with a comfortable and functional accommodation environment to ensure that every guest enjoys their stay. The convenience of the hotel's location you mentioned, especially the approximately 8-minute walk from Hommachi Station and the direct access to Umeda Shopping Center and Namba via the Yotsubashi Line, is indeed a major advantage of our hotel. We are glad that this has facilitated your travel. In addition, you appreciate our front desk service attitude and the convenient facilities around the hotel, such as 7-Eleven convenience store, *****tore and rich dining options, which are exactly the convenient living experience we strive to provide for our guests. Your positive feedback is very valuable to us and is the driving force for our continuous efforts to improve the quality of service and customer experience. We look forward to the opportunity to serve you again in the future and continue to provide an accommodation experience that exceeds expectations. Thank you again for your support and recommendation. Sincerely, [City Road Hotel] Customer Service Team
Mdou1
Standard Single Room
Stayed in Apr 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Apr 20, 2024
There is Chinese service, and it is very convenient to store luggage. The service is very good. The hotel is cleaned every day
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Response from Property: Dear Customer, Thank you for choosing Cityroute Hotel and for your recognition of our service. We are glad to hear that you are satisfied with our Chinese service, luggage storage service and daily room cleaning service. We have always been committed to providing guests with a comfortable and convenient accommodation experience. We look forward to welcoming you again in the near future. Sincerely, Cityroute Hotel Accommodation Section
Anonymous User
Standard Double Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The transportation is convenient, the room is very warm, and the staff's service attitude is also very good. I will recommend it to my friends
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Response from Property: Thank you very much for staying at City Line Hotel and taking time out of your busy schedule to send us your positive review. We're glad to hear that you were satisfied with the convenient transportation, comfortable rooms, and service from our staff. Customer recommendations are the greatest encouragement to all our employees. We will continue to work hard to improve our services so that we continue to be a hotel loved by our guests. We look forward to seeing you again.
Guest User
Standard Twin Room
Stayed in Apr 2024
Friends
3 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Due to room failure, we were notified by phone in advance to upgrade to a hotel under the same group, which was very good.
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Response from Property: Dear Customer, Thank you for your understanding and support of Cityroute Hotel. We apologize for the inconvenience caused to you due to room facility failure, and thank you for recognizing our solution by upgrading to other hotels in the same group. We always strive to ensure that our guests' stay is smooth and enjoyable. If you have any other needs or questions, please feel free to contact us at any time. We look forward to having more opportunities to serve you in the future. Sincerely, Cityroute Hotel Accommodation Section
Guest User
Standard Single Room
Stayed in Mar 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Mar 20, 2024
The environment near the hotel is quiet, there is a convenience store within a few steps, and there are restaurants nearby; You can walk to Shinsaibashi; The front desk service is good, the room is clean and comfortable, the bathroom is relatively small, and the price is affordable.
Original TextTranslated by Google
Response from Property: Thank you for staying with us and providing valuable feedback. We are glad that you chose City Hotel and were satisfied with the quiet environment, convenient location, reception staff, and cleanliness and comfort of the room. We are glad that you enjoyed the convenient transportation to Shinsaibashi. However, we apologize that the bathroom size did not meet your expectations. We will work hard to improve our service in the future based on your valuable feedback. We strive to satisfy our customers in terms of price, so we appreciate your compliments. We look forward to your continued patronage of City Hotel.