Sunrise On The Bund Hotels & Resorts Shanghai

Sunrise On The Bund Hotels & Resorts Shanghai Reviews

Sunrise On The Bund Hotels & Resorts Shanghai

No. 168 Gaoyang Road, Shanghai, ChinaView Hotel Details
Sunrise On The Bund Hotels & Resorts Shanghai
Sunrise On The Bund Hotels & Resorts ShanghaiSunrise On The Bund Hotels & Resorts ShanghaiSunrise On The Bund Hotels & Resorts Shanghai
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1 night

Sunrise On The Bund Hotels & Resorts Shanghai Guest Reviews

4.4/5
Very Good
991 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All Reviews(991)
Positive reviews(931)
Reviews with photos/video(134)
Friendly front desk staff(77)
Average sound insulation(44)
Perfect for business trips(22)
Great location(20)
Great swimming pool(12)
Luxurious(7)
Loved the night views(7)
Luggage delivery service(5)
Negative reviews(60)
Mongolian Family
Twin Room
Stayed in 2023年11月
Business travelers
13 review
5.0/5
Outstanding
Posted on 2023年12月5日
Good location , staffs are very nice and helpfull , special thanks to Mr.Davies Huang . He will give you all information you need and he speak english well too.
Response from Property: Thank you very much for choosing to stay at Sunrise On The Bund. We are glad that you have a pleasant stay and looking forward to seeing you in the near future.GM Mr.Lin
Guest User
Deluxe Single
Stayed in 2023年12月
Business travelers
4 review
5.0/5
Outstanding
Posted on 2023年12月25日
Convenient location with good service. Room is clean and breakfast also has enough variety.
Response from Property: Thank you very much for choosing to stay at Sunrise On The Bund. It is our goal to provide guests with a clean and tidy accommodation.We are glad that you have a pleasant stay and looking forward to seeing you in the near future. Sunrise On The Bund GM Lin
Guest User
Twin Room
Stayed in 2023年11月
Business travelers
3 review
4.5/5
Great
Posted on 2023年11月21日
Front desk and concierge supervisor are extremely helpful also with great hospitality and thoughtful. This is my second time to stay here, room isn’t that big but quite cozy, would definitely stay here again in the future.
Response from Property: Thank you very much for choosing to stay at Sunrise On The Bund. We are glad that you have a pleasant stay and looking forward to your next stay. GM Mr. Lin
Guest User
Standard Twin
Stayed in 2024年5月
Family
1 review
5.0/5
Outstanding
Posted on 2024年5月21日
The staff were so helpful and attentive. In particular the concierge Morgan Zhang, who went out of his way to help me book by airport car pickup. Irene at the reception was also extremely helpful and Davis Huang the concierge in the morning. We loved our stay.
Guest User
Deluxe Twin
Stayed in 2023年10月
Family
6 review
5.0/5
Outstanding
Posted on 2023年10月23日
My over all experience at the Sunrise On The Bund Hotel was good. Hotel management made sure they provided me with English speaking representatives to check in and to answer any questions. concierge was very helpful since I was not traveling about Shanghai with a tour guide concierge requested taxis for me when I was going out and they always wrote the addresses of the different places I was going in Chinese to give to cab drivers as I traveled throughout Shanghai. this made communicating with taxi drivers much easier. They also made sure I had the Hotels address written down on paper in Chinese as well. the breakfast was fresh and staff was friendly. I definitely would stay again.
Response from Property: Thank you very much for staying with us at Sunrise On The Bund. We are glad that you have a pleasant stay and looking forward to seeing you for the next time. GM Mr. Lin
joelgks
Premier Family
Stayed in 2024年3月
Family
2 review
5.0/5
Outstanding
Posted on 2024年4月6日
Staff Marco is helpful, location and view is good,👍🏻 The only issue is there is construction works nearby.
Response from Property: Thank you very much for choosing to stay at Sunrise On The Bund.We apologize for the noise caused by the construction in the surrounding area.We are upgrading our soundproof windows and hope to see you in the near future. Sunrise On The Bund GM Lin
Maysam
Deluxe Single
Stayed in 2024年1月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2024年1月14日
A convenient place for staying in Shanghai near the river and also the kind staff. Especial thanks to Mr Maroo
Response from Property: "Thank you very much for choosing to stay at Sunrise On The Bund and for your valuable feedback. We strive to provide our guests with a comfortable and enjoyable stay, and it is encouraging to hear that we succeeded in meeting your expectations. We will certainly pass on your compliments to Mr. Maroo and the rest of the team.If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you again in the near future.Sunrise On The Bund GM Lin"
Anonymous User
Standard Single
Stayed in 2023年12月
Couples
4 review
5.0/5
Outstanding
Posted on 2024年2月16日
I think it is one of the best hotels in Shanghai. I like the service and facilities of this hotel.
Response from Property: Thank you very much for choosing to stay at Sunrise On The Bund. We are very honored to get your recognition and praise. We have been working hard to improve our services and facilities to meet the needs and expectations to our guests.Your evaluation will inspire us to continue to improve our service to bring you a better experience. Sunrise On The Bund GM Lin
SailorSaki
Twin Room
Stayed in 2023年11月
Friends
1 review
4.7/5
Amazing
Posted on 2023年11月18日
been my 4th time to stay at bathe Sunrise and the concierge in the lobby always recognise me and is super friendly and super helpful , only this time the C trip app somehow in the booking allocated a twin und stead of king bed but the check in staff fixed it nicely. With the Hotel super happy with the C trip booking app not so much
Response from Property: Thank you very much for choosing to stay at Sunrise On The Bund. It is our goal to solve your issue quickly during your stay.We are glad that you have a pleasant stay and looking forward to your next stay. GM Mr. Lin
Guest User
Single Room
Stayed in 2023年9月
Friends
7 review
5.0/5
Outstanding
Posted on 2023年9月18日
A beautiful hotel. So clean which is important. All times staff were attentive. I will return and would reccommend.
Response from Property: Thank you very much for choosing to stay at Sunrise On The Bund. We are glad that you have a pleasant stay and look forward to your next stay. GM Lin
Isu
Single Room
Stayed in 2024年1月
Business travelers
35 review
5.0/5
Outstanding
Posted on 2024年1月14日
Very nice, good locate and elegant hotel. Clean and comfortable
Response from Property: Thank you very much for choosing to stay at Sunrise On The Bund. We are glad that you have a pleasant stay and looking forward to seeing you in the near future. Sunrise On The Bund GM Lin
Guest User
Single Room
Stayed in 2024年4月
Business travelers
9 review
5.0/5
Outstanding
Posted on 2024年4月26日
very good.. this is second time to here
Response from Property: Thank you very much for choosing to stay at Sunrise On The Bund. We are glad that you have a pleasant stay and looking forward to seeing you in the near future.Sunrise On The Bund GM Lin
Adventure awaits
Standard Single
Stayed in 2023年4月
Friends
13 review
4.5/5
Great
Posted on 2023年5月3日
Great stay.
EricM
Standard Single
Stayed in 2021年12月
Solo travelers
18 review
4.2/5
Very Good
Posted on 2021年12月19日
The room was a bit smaller than I was expecting. The pool looked great but I didn't use it. The bathtub was great and I easily fit in it. I'm iffy if I would stay again. 2 reasons. It's winter so I could not get the air-conditioning to actually cool off the room and I like cold rooms. So I had to open a window but neighboring construction started at 7am so that was unpleasant. Not the hotel's fault. With the windows closed I could barely hear anything, I just needed them open to keep the room cool. Second was that while the curtains in the room do a fair job of blocking sunlight, the curtain in the bathroom did not. There is a glass door between the bathroom and the bedroom, so the early morning sun had no problem making my room light. I like cold rooms and dark rooms so I can sleep in in the morning. I got neither of these. The location is great, and while I didn't eat at the restaurant due to other plans, the food smelled great. Wanting to try the pool and eat at the restaurants is definitely what would bring me back. If I book again, I'll try to get a room with better curtains and hopefully a room that can be cooled (I know many hotels turn off the A/C in winter, so it's not just a problem here).
Anonymous User
Twin Room
Stayed in 2023年9月
Business travelers
21 review
5.0/5
Outstanding
Posted on 2023年9月26日
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