"room is clean and really convenient, check in and out is really easy as well. staff are friendly and nice, would recommend"

"Busy with work as usual, it was a rare chance to leave the kids and spend a quiet, comfortable birthday with my husband. The room was fantastic, and they even sent some complimentary drinks. Even with the rain, it had a unique charm. For dinner, we just walked from B1 directly to IFC, without getting wet at all – it was perfect. It would be even more perfect if the lobby had a nice scent, just like IFC! The Executive Lounge was also great. Even though it was quite busy during the summer, they were very quick with refills. We'll definitely be back!"

"Loved my stay. The location is the best part right on nanjing road east. The room experience was especially lovely because of air conditioning and a very good shower. The electric curtains were fun too."

"The room was fine. It wasn't very clean, but it wasn't too bad either. The location isn't ideal if you're planning to use the subway, as you'll need to walk more than 1 km to the nearest station. However, if you plan to use taxis, it's perfectly convenient. The terrace was definitely the best part of the hotel. 😅 Overall, it was a decent stay."

"It was an interesting stay. Great location right off the shopping boulevard. The hotel has a bar and two restaurants. A spa, a foot spa, and gym. We had lounge access which was a nice bonus but not really worth the extra money. You get free breakfast, appetizers from 6-8, and lounge access for coffee and sodas from 1-930. The breakfast was yummy. Offered a wide selection of food with regional dishes to western foods. One of the few places I’ve traveled outside the US that has actual bacon. We never waited but there was a sign saying there were peak hours. Check in was great. I had an issue with a bag left in a DiDi and the front desk agent went out of his way to help me get in touch with driver to recover my bag. The room much like the rest of the hotel feels trapped in that fake opulence that was popular awhile back. The shower was awkward because of its shape but it did have a rain shower which was nice. One of the few hotels I’ve been in lately that didn’t have the bath stuff bolted to the wall (though it probably wouldn’t fit). Huge tub and large fluffy towels. My daughter and I both left with some bug bites from our stay not bed bugs but definitely something. The biggest drawback to the room is the lack of functional outlets. One bed has no open plugs or usb ports the other bed has a wonky extension cord with some usb ports. Found one other usb in the room in the desk area. The hotel is doing some work apparently later this month so hopefully they bring it into this century. One thing I didn’t discover until the next day is there is an entrance from the back of the hotel right on the big shopping street. There’s also a cute little food court right there where you can grab a pretty decent variety of food. One warning is didi and food delivery have a hard time with the address"

"Many thanks to Lily for her great service and helping us with our room and luggage. She was always kind and helpful, and made our stay much smoother. 🤍 بصراحة أول شيء جذبني للفندق كان التقييم العالي وعدد التعليقات الكبير 📍 Location: من أفضل مميزات الفندق موقعه. قريب جدًا من شارع التسوق٣ د مشي تقريبا ، وحوالي 5 دقائق مشي من مطعم Eli Falafel العربي، وكذلك قريب من محطات المترو، فالتنقل كان سهل جدًا. 🏨 Check-in & Lobby: مدخل الفندق من الجهة الجانبية، وهو داخل نفس مبنى Holiday Inn. اللوبي في الدور الخامس، وصراحة كانت من أكثر الأشياء المخيبة بالنسبة لي، لأننا اضطرينا نسحب الشنط من الاستقبال إلى اللوبي ثم إلى الغرفة بأنفسنا. 🛏️ Room: الغرفة عادية وصغيرة نسبيًا (حوالي 25m²) وتذكرني بغرف أوروبا. لكنها نظيفة، مريحة، وإطلالتها على شارع التسوق كانت جميلة. 💡 Facilities: * الستائر والإنارة إلكترونية. * فيه روبوت يوصل الطلبات للغرفة، وكانت إضافة لطيفة. * أي استفسار يردون عليه بسرعة عن طريق WeChat. 🚿 Bathroom: المرحاض فيه خاصية تدفئة للمقعد، لكن ما فيه شطاف إلكتروني، وكنت أتمنى يكون موجود. 👕 Services: ما فيه مكواة داخل الغرفة، لكن فيه غرفة غسيل فيها مكواة بخار تؤدي الغرض. بس بصراحة كل مرة تحتاج تكوي شيء لازم تنزل، وهذا كان متعب شوي. 😭 وقت تسجيل الدخول تقدر تختار إذا تبي تنظيف يومي أو بدون تنظيف طوال فترة الإقامة، وأمانة خدمة التنظيف كانت ممتازة. 🎁 Overall: رغم الملاحظات، لازم أقول إن الموظفين كانوا يحاولون يرضون النزيل بكل الطرق. وعند تسجيل الخروج أعطونا هدية بسيطة، وفي اللوبي متوفر قهوة سريعة التحضير وشاي مجانًا. الخلاصة: فندق جيد جدًا إذا كانت أولويتك الموقع وسهولة الوصول. لكن الإقامة كانت مريحة، والموظفون متعاونون جدًا، وهذا عوض كثير من السلبيات بالنسبة لي"

"The hotel is very clean, furniture a bit old but very good experience overall. A bit of weird musty smell in the room. Good location, close to subway and food options. Also hotel has a burger venue downstairs which is a bit expensive but good. View from the windows was great."

"Clean and hygienic, with good service."

"Service was good and they are so supportive in any problem"