Top Apartments in Cadiz

This hotel is not worth your money. To begin with, the rooms are tiny, the beds are hard, and the pillows are flat. At least the room was clean. However, nothing prepared me for the abysmal customer service I received upon checking in. First, the receptionist questioned me about my name, because the name on my reservation did not match the name on my passport. Since I have dual citizenship, American/Spanish, my names appear different in each place. In addition, I believe that the receptionist noted my Spanish accent as different (because I am also Puerto Rican) and showed prejudice to me because of this. My hotel room, which I shared with my mother, only contained 2 small hand towels. When I commented about how small the towels were to the receptionist, she said “That’s what there is.” Later in the evening, I went to the reception desk to request more towels, thinking even if they were small, at least I would try to get more of them. The receptionist, with an attitude, brought me more towels. When I got back to my room on the 5th floor, I realized that there were indeed bigger towels, since she had given me one bath towel and one hand towel. So, I returned to reception and asked for more bath towels. The receptionist’s response was that “too many people were showering,” since I had let my daughter change in my room after the beach. I commented that whether or not people were showering, the fact remained that my room did not have bath towels in it. She said in a rude voice, “Well, that’s impossible. All of our rooms have 2 bath towels and 2 hand towels.” I responded that my room did not have the bath towels, and that there was no reason for her to be rude to me. She became defensive, claiming she was not being rude. I said that she had been rude to me since I had checked in, and she denied that as well. In over 50 years of traveling, and as a Spanish/American citizen, I have never encountered such rude behavior and horrible customer service. Thankfully here I was able to lodge a formal complaint against the hotel, but anyone who goes here should be aware. Lastly, I have noticed that a few of the negative reviews here have very defensive comebacks from the hotel management, which is beyond belief for me.

Siempre que vamos a Cádiz nos alojamos en el Hotel Cádiz Paseo del Mar Affiliated by Meliá y estamos como en casa. En agosto 2023 hemos disfrutado nuestras vacaciones de 16 días y hemos estado muy cómodos en este hotel que tiene una ubicación excelente frente a la Playa de La Victoria y, lo mejor, un gran equipo de personas (recepción, reservas, dirección, restaurante, limpieza y mantenimiento) que te atienden con todo su cariño y profesionalidad, a los que siempre estamos muy agradecidos. Asimismo, queremos destacar la comodidad de sus habitaciones así como la esmerada higiene en la limpieza de las mismas y de las zonas comunes, el desayuno bufet (muy rico y variado) y su restaurante, que contiene variedad de platos en los que se combinan las recetas innovadoras con platos típicos de la zona de Cádiz y de la cocina española entre los que sobresalen sus ricos arroces.

We love the Hotel Senator in Cadiz and always receive a warm welcome from Victor and the other member of the team there. They go out of their way to make our stay as comfortable and problem free as possible, with all our enquiries dealt with in a professional and friendly fashion. We chose this Hotel because of its location at the heart of the Old Town, plus the facilities, such as the pool and roof terrace. We've always had breakfast in the Hotel and it has never disappointed. The chef is always on hand to cook up that extra pancake, crepe or omelette if required. We always look forward to our stay at the Hotel Senator in Cadiz.

The hotel is highly recommended. The location is very good, you can go to all areas of the old town; the rooms are large, with a large terrace and sea views. The overall design of the room is amazing, but many details designers are still inexperienced. The hotel's own breakfast is very good, standard English buffet; the restaurant can look directly at the Atlantic Ocean. Small details such as wash basins and towels are ill-considered; toilets are not separated from wet and dry, sliding doors are also fragile, and when there is a sound, it is easy to wake others up at night. The adjacent terrace is not blocked, it is easy to get up in the morning to see the neighbor lying on the bed, still watching you Ladies will love this type of room. The pool opens until 4 pm, so I missed it perfectly and left the next day. The restaurant downstairs is good and the price will not be much more expensive than outside

The hotel is located next to the main road in the center of Gaddis. It is about 5-6 minutes drive from the Cathedral and the old town. There are many parking spaces around the hotel. The room is large and comfortable, the bed is good, and the shower is good.

Good location, good service, very good