Apartments in Queensland, Australia

It’s a really nice place to stay with family. We booked two bedroom suite and it was great. The staff is very friendly and helpful. We used laundry facilities as well. A word of caution - dryer permanent press cycle makes clothing really really hot - don’t burn yourself. They have complimentary coffee and sometimes little muffins as well. Our flight out of Cairns got cancelled and so I emailed to request a room for extra night, but didn’t get response so booked another hotel. It’s far from the coast, board walk etc but close to one of Indian restaurants in town.

We stayed for the weekend on level 23. The apartment was clean and spacious. The views were amazing and the level 40 pool was a bonus. We used the pool everyday we was there, it was always quiet which made it that little bit more special for us. Check in was smooth and easy and checkout the same. We will definitely be returning.

I found this property via Kayak which then led me to Trip.com. After paying I found the property was in a different location to the map and didn't match the photos. The email confirmation had the right photos and that's when I realised something strange was going on. I didn't know I'd be sharing this tiny apartment with a stranger until I turned up. It's basically someone's apartment. The living room has a curtained off area where I think someone else sleeps. The pillow smelled as if someone had already used it. Room just had a broken pedestal fan. The room also doesn't lock so I didn't feel safe leaving anything valuable in there, let alone sleeping with a stranger right next door. Wifi also wasn't working. I left right away and found somewhere else to stay. Not worth the money at all, just a very strange situation. I travel a lot and won't ever be using Trip.com again either. Can't trust it.

Stayed here twice. First time was really good, the second time the room had still some rubbish. The beds are very comfortable and the rooms quiet. Location is great, close to mega mall and public transport. Breakfast was simple - no cheese or yogurt - but ok. The only negative thing is the WiFi. It is slow and hangs sometimes. It also has a minimal quota.

Living in a family room, a big bed, a small bed, a sofa bed, the room is small, the facilities are relatively simple, there is a small swimming pool outside, good night in the middle of the night, there is reception, 30 minutes walk from the city about.

Nice apartment but wasn’t quite happy that they wanted to charge me $30 for parking which when I booked they did not say I had to pay for parking and a day prior to check in I was told to pay for $30 per night for parking and after that on one of the documentation’s I found that they only charge $25 so I argued with them and the staff told me they could do $25 just for me.. imagine if I didn’t not read the email properly I would get charge more.

The location is super convenient for shopping, dining, and water activities. The staff are incredibly enthusiastic and proactive; they promptly addressed our room issues. However, the facilities are a bit old. For a five-person room, having only one bathroom was a major drawback; we had to wait ages just to get ready. Also, if you're like us and want to sleep before 11 PM, be aware that this area stays lively until 3-4 AM. Definitely consider if this suits your needs before booking.

The room was very clean, and the female front desk staff was extremely kind and helpful. We were given slippers for free, and the complimentary coffee was delicious. Since it was Christmas, the kitchen was fully equipped with utensils, which made it very convenient.

We stayed on third floor. Kitchen had everything you would need except no bowls? Laundry in apartment great set up. Comfy bed and great shower. It was quiet and very close to a lovely cafe, a bar and IGA. You can walk to Teneriffe ferry terminal and Gasworks district. We needed something near Royal Brisbane and Women's hospital so perfect location. Easy check in when you arrive before 6 pm

The location is excellent, and the room is very spacious and well-equipped. I wasn't happy with the layout of my original room, but the front desk promptly resolved the issue by switching me to a different room, which I was very satisfied with. My only minor complaint is that the elevators can take a while. Overall, a good stay.