Apartments in Metro Manila, Philippines

The 2 bed bunk room was good, perfect for solo traveler. Amenities is fine, except there's no washing machine. Again for second time around, we got a problem with the tap card that you will use to exit and enter the premises, they gave us the tap card on the last night of our stay, which is supposed to be given at the time you're checking in.

I used to booked other hotel like gemstones.this is my 1st time here..unlike with the other hotel the room has no mirror even in the CR, there is no coffee mug..no oven..no toiletries

We loved our stay. From check-in to check-out, everything was hassle-free. The room was spotless, well-maintained, - strong wifi, comfy bed, hot/cold shower(but no shampoo) The staff went above and beyond to make me comfortable. Definitely staying here again on my next trip. Highly recommended!

I had a very pleasant stay. The room was comfortable, well-maintained, and nicely designed, making it a great place to relax after a long day. Ps. I got upgraded to bigger room at the residence side as my previous room having an issue from the noise of the maintenance. The breakfast also offered a wide variety of options, with something to suit different preferences. What impressed me most, however, was the staff. Their attitude and hospitality were exceptional across every area. Everyone was warm, attentive, genuinely helpful, and always welcoming. The level of service really made the stay feel special. Overall, a wonderful experience, and I would definitely be happy to stay here again in my next visit during October.

The stay was really great. We booked for NO BALCONY because it's cheaper but they still gave us WITH BALCONY with no additional charge. The internet is fast. You can cook, the water pressure is great, you can watch Youtube and Netflix on TV. If there is only downside that I could share is that there are NO HYGIENE KIT (which is already indicated on the booking) so you better buy it on the groceries. Their customer service is 24/7 so you can call them anytime. Overall, the stay was very great. Thank you so much!

Really nice place and definitely a great stay! The moment we entered, it already smelled so good. The room was clean, cool, and comfortable, and everything was pretty much perfect. The check-in details and authorization were provided before our arrival, with clear instructions on how to enter the building, which made the check-in process easy and smooth. The balcony view was a little different from what I expected, but it was still nice. The location was also very convenient, with an Alfamart nearby where we bought groceries and food. The elevator was a bit challenging since the area was under construction, but it wasn’t a big issue. The only problem was the electricity going out around 9 AM until our 11 AM checkout. Thankfully, the room stayed cool, so we just slept through it. 😅 Overall, we really enjoyed our stay and would definitely consider coming back! ❤️

We’re not satisfied with our 3 nights stay, location and amenities is great, we book feb 2 -5, cleaning just once, actually it’s not cleaning just changing the lines and towels, I ask for the toilet cleaner materials and cockroach spay,but the cleaner says nothing, on Feb 4 1:50 electricity cut off due to the disconnection notice. The owner didn’t pay since sept 2024. I won’t recommend this to anyone, though the Shore2 tower 1 is a nice residence, may try other condo owner just not to this House of Wu staycation agin. But I like the ambiance of Shore2 Tower1 guards ang receptionist are accommodating,.We have a nice view from the balcony.

Many times i stayed in this hozel bcoz of the location close to all specislly to shopping, with pool but the elevator is not working well but im happy to stay there safe n quiet

AC unit is noisy and it's near the flight path and above venice mall vents so it's very noisy. Service is excellent and the apartment is located above venice and a 5 minutes walk under the mall's superstructure. It is well priced but we left due to the noise.

We absolutely loved the vibe and ambiance of the hotel, which makes it even more disappointing to say that our entire experience was ruined by the poor service. We arrived early to ask if early check-in was available. We completely understood when we were told that check-in starts at 3:00 PM, so we left for lunch and came back exactly at 3:00 PM. Since we had already completed the check-in process earlier, we expected to receive our room key without any issues. Instead, we were told that our room was still not ready. What made the situation even more frustrating was seeing other guests who were just checking in receive their room keys while we continued waiting. After waiting for about 30 minutes, we were finally given our key card—only to discover that it didn't work. We couldn't even enter our room and had to return to the reception, where we waited for almost another 30 minutes while the staff tried to figure out what was wrong. The most disappointing part was that I had to follow up multiple times before anyone offered us another room. There was very little communication, no sense of urgency, and no apology that made us feel our time was valued. We booked this hotel specifically because we were attending a concert and wanted a comfortable place to rest and freshen up beforehand. Instead, because of the delays, we had no opportunity to shower, change comfortably, or even rest. We ended up going straight to the concert feeling exhausted and frustrated, which completely defeated the purpose of booking the hotel in the first place. Our room was at Richmond Eastwood. While I understand it may be managed separately, the staff from Richmond were the ones assisting us. Unfortunately, it genuinely felt like guests who booked directly with Richmond were given better treatment and priority than those who booked through this property. Whether or not that was actually the case, that was certainly how the experience made us feel. When we checked out, the staff gave us a complimentary cake, which we appreciate as a kind gesture. However, by that point, the damage had already been done. The delays, inconvenience, and frustration had already ruined our mood and our overall experience. While the cake was a nice attempt to make up for what happened, it couldn't undo the time we lost or the experience we were hoping to have. It's unfortunate because the hotel itself has so much potential. The ambiance is wonderful, but great facilities mean very little when the service falls far below expectations. We left feeling disappointed and would think twice before staying here again.