Nothing to complain about . All round excellence !! Convenient location and courteous staff really stand out. Ms Briget at the reception went out of her way to speed up check in formalities. Will stay there again.
Being part of the Taj Hotels chain, the breakfast was quite complete and good.
We had a problem with the reservation but the manager was very attentive and concerned about the situation and helped to solve it quickly. The room could be improved, somewhat outdated.
Thank you,
My recent stay at Taj Club House was quite disappointing. The service was slow and lacked warmth — the overall atmosphere felt more like a funeral parlour than a hotel. No one greeted or acknowledged us throughout the stay, and there was a clear absence of hospitality.
The phone in our room wasn’t working, so every small request required multiple follow-ups. The Wi-Fi connection was poor the entire time. Although I requested to speak with the duty manager, there was no meaningful response.
On a positive note, Imran Khan at the reception was polite and efficient during check-in. Breakfast was decent, but the staff seemed rushed and distracted, focusing more on tasks than on guests.
Overall, it was an underwhelming experience that fell short of the standards expected from the Taj brand.
The lobby ambience was pleasant with ample spaces. We have given a great hospitality upon our arrival and check in. I did enjoy the roof top bar as well as bar by lobby. The food was pleasant with mostly are Indian food. Pastries and few other western foods are also well prepared. Am sure will stay here in my next visit.
We were checked in swiftly which is good as we had a function to attend in the late afternoon. The rooms were clean and the internet connection was good. The staff courteous. The bed was comfortable. At breakfast although it was rush the staff ***aged to sit us and waited us well. The breakfast spread was aplenty and tasted good. Overall experience good.
Loved the stay. Staff and service are excellent and reliably great. The location is right in the middle of the town in a main thorough fare, in close proximity to the Temples for those who visit on a pilgrimage to Kanchipuram. The access to the location though, as also visibility from the road leaves room for improvement. Food was delicious and great, and the free breakfast had an elaborate big spread. The courtesy of the staff who are always checking up on you and asking you how's your stay and dining experience deserves a special mention. All in all, a great facility to have in Kanchipuram that makes staying there comfortable and worry free.
This was the best hotel I could find at this price in the city center of Coimbatore. Compared to the availability of hotels in China (where I was returning from), the options in Coimbatore were surprisingly more expensive, less well-equipped, and offered fewer amenities (no slippers, no toothbrush, no liquid soap in the bathroom, no hair dryer, etc.). The cleanliness of the room was just about acceptable.
If the hotel were priced around 2000 INR per night, it would feel like a fair deal. But I paid 320 CNY (~4000 INR), and at that price, I don’t find it economical.
That said, there were some positives: they provided an extra mattress for me to sleep on (in addition to my parents), and the breakfast was very good—though part of that may be because I was especially hungry in the morning, and I usually enjoy hotel breakfasts.
Overall, I’d say the hotel is okay, but I would recommend checking other deals before settling on this one.
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YYsan31Ibis is really a nice place to stay. The location is in the city center where you have all easy access to wherever you want to go. The transportation system in the area is very friendly. You can get a toktok motorcycle to bring you anywhere you want to sight seeing.
WwannaHotel looks lovely and on the surface seems like a high quality hotel. But the service was seriously shambolic. They didn't provide hand towels in the room, we had to ask several times for them before they finally appeared. The breakfast was bizarre - noone manning the coffee station but you weren't allowed to serve yourself (it was just a push button machine). No decaffeinated tea or coffee. It took ages to receive the love station food even though the breakfast room wasn't even 1/4 full as we were very early. They agreed to book us a taxi but on reconfirmation they had no record of it, so they tried to persuade us to instead use the hotel charter vehicle for 4x the price! It's a shame, for the price we expected better service and less chaos.
HHonser TanMy initial stay at this newly launched hotel was excellent. The modern facilities were in perfect working order, and the room was impeccably clean and comfortable. It was a promising start that convinced me to return.
Unfortunately, my second stay was profoundly disappointing and raised several concerns. The first room I was assigned had a strong, unpleasant odor. While I appreciate the staff promptly moving me to a second room, it only partially resolved the issue, as a faint strange smell persisted.
The second room had multiple functional problems:
* Non-Functional Power:** The USB ports and power sockets on the wall faulty.
* Inconsistent Hot Water:** The water heater took an excessively long time to heat up, disrupting my routine.
* Purify water contamination:** There's particles and oil from the purify water. It seems contamination from central filter.
Most alarmingly, at approximately 6 AM one morning, a **very loud alarm sounded from the door area.** This was highly disruptive and concerning, as it was unclear whether it was a security breach alarm or a triggered fire alarm. The lack of any immediate information or follow-up from the hotel staff regarding this incident left me feeling unsettled and concerned about the emergency protocols.
While the front desk staff were helpful in changing my room, the combination of maintenance failures and a confusing safety alarm indicates a significant lapse in operational standards. For a new hotel, this is troubling. I hope this feedback is taken seriously to ensure the safety and comfort of all future guests.
MMir69Staff at the reception are nice and friendly, crews and bellboys helps with your stuff. However, got harassed by one staff at the bar. We were being forced to leave where we are seated to a sofa near the bar and embarrassed my friends while we are waiting for the coffee we ordered at the bar. Tirelessly, even to the point of heated argument he never stopped until I made myself clear that I am going to report him. I had been a guest for this hotel since 2019 and unfortunately treated like this. This staff must be removed for inappropriate action.
GGuest UserWe enjoyed our stay in esthell resort. We have been upgraded to newly constructed executive rooms. It was awesome. Amenities, games were enjoyed by myself and my kids. A wonderful place for kids to stay and enjoy.
NNickThank you very much for the warm and hospitable staff of ibis sipcot, I had a great week in Chennai. The room is clean and the bed is very comfortable. The staff at the hotel are amazing!
There is a big shopping mall near the hotel and there is a big supermarket in it. Walk for 10-15 minutes. The road in India is a bit difficult to walk. Actually there is a juice bar next to it, and you can buy evaluated drinks and water
MMalik_ExplorerThe hotel is actually getting outdated with boring interior with fading colors and stripping off hard materials, they should do something about getting rid of birds that pooping on windows and unpleasant views. Exterior obviously can see lots of cracks all over building. Fayaz the front desk guy check in dunno how to smile when welcoming customers. You are saying it’s luxury collection hotel but something you have to work on it. Otherwise competitor will take over.
GGold Poovan DevasagayamMy recent stay at Taj Club House was quite disappointing. The service was slow and lacked warmth — the overall atmosphere felt more like a funeral parlour than a hotel. No one greeted or acknowledged us throughout the stay, and there was a clear absence of hospitality.
The phone in our room wasn’t working, so every small request required multiple follow-ups. The Wi-Fi connection was poor the entire time. Although I requested to speak with the duty manager, there was no meaningful response.
On a positive note, Imran Khan at the reception was polite and efficient during check-in. Breakfast was decent, but the staff seemed rushed and distracted, focusing more on tasks than on guests.
Overall, it was an underwhelming experience that fell short of the standards expected from the Taj brand.
GGuest UserAn unforgettable stay with amazing cuisine and rooftop entertainment, Novotel on Chamiers Rd is a must see.
• 8 min walk to Nandanam Metro 🚉
• Koox Japanese Rooftop Bar 🍸
• Food Exchange Buffet Restaurant
• 10min drive to T-Nagar shopping district
Stayed for 10 nights over the Independence Day weekend in August, and was very impressed by the hospitality and service of every staff member from the front of house to the room service, who did not hesitate to accommodate my every request.
Koox Rooftop bar located at the terrace is a premier dining experience for any Japanese or Thai cuisine aficionados, the evening vibes had us coming back for more.
A special mention to the Food Exchange Buffet Restaurant on the 1st Floor, Chef de Partie Amit and Restaurant Manager Nisarg went above and beyond to cater for every request at breakfast, lunch and dinner.
A massive thank you to all the staff who made our stay special:
Reception Staff - Lucky
Front of House - Krishna
Gym Staff - Thiru 💪
Room Service - Santhosh
And thank you to Mr Amit Gera, GM who kindly welcomed me to the Independence Day Flag Raising ceremony at the front of the Novotel. Glad I could be there for the special occasion. 🇮🇳
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