Residency Towers is the best choice for my stay in Geyinbaituo. The reason is very simple. This small town is a five-star hotel that is very few, and it is finished. The hotel is quite satisfactory but not lost, and the price/performance ratio is not bad.
A budget version of other Taj hotels.
The first thing that strikes you is the reception desk is high, so you're forced to stand while checking in, whereas in other 5* hotels, there are seats on either side of a desk.
Then there's no porter service, so you're meant to carry your own luggage to your room.
The room itself is serviceable, and not up to the Taj mark. One of the closet doors had a loose hinge whose pin fell off. The part of the toilet bowl under water had a permanent yellow film. The hair dryer was a compact one that only had the heat option without cold air drying.
That said, the service was quick, efficient and with a smile. The food was good, both breakfast and room service.
If you know to expect a marked down experience at a lower cost than its more famous siblings in Chennai, then it's a good bet.
The lobby ambience was pleasant with ample spaces. We have given a great hospitality upon our arrival and check in. I did enjoy the roof top bar as well as bar by lobby. The food was pleasant with mostly are Indian food. Pastries and few other western foods are also well prepared. Am sure will stay here in my next visit.
We were checked in swiftly which is good as we had a function to attend in the late afternoon. The rooms were clean and the internet connection was good. The staff courteous. The bed was comfortable. At breakfast although it was rush the staff ***aged to sit us and waited us well. The breakfast spread was aplenty and tasted good. Overall experience good.
Loved the stay. Staff and service are excellent and reliably great. The location is right in the middle of the town in a main thorough fare, in close proximity to the Temples for those who visit on a pilgrimage to Kanchipuram. The access to the location though, as also visibility from the road leaves room for improvement. Food was delicious and great, and the free breakfast had an elaborate big spread. The courtesy of the staff who are always checking up on you and asking you how's your stay and dining experience deserves a special mention. All in all, a great facility to have in Kanchipuram that makes staying there comfortable and worry free.
Pleasant stay with good service, rooms are very good and large with great room service. My child enjoyed a lot and they surprised her with Christmas and New year 🎁..
This was the best hotel I could find at this price in the city center of Coimbatore. Compared to the availability of hotels in China (where I was returning from), the options in Coimbatore were surprisingly more expensive, less well-equipped, and offered fewer amenities (no slippers, no toothbrush, no liquid soap in the bathroom, no hair dryer, etc.). The cleanliness of the room was just about acceptable.
If the hotel were priced around 2000 INR per night, it would feel like a fair deal. But I paid 320 CNY (~4000 INR), and at that price, I don’t find it economical.
That said, there were some positives: they provided an extra mattress for me to sleep on (in addition to my parents), and the breakfast was very good—though part of that may be because I was especially hungry in the morning, and I usually enjoy hotel breakfasts.
Overall, I’d say the hotel is okay, but I would recommend checking other deals before settling on this one.
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9.5/10
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GGuest UserThe location was great and the rooms were very well maintained. The staff was courteous and well behaved. The food and selection of drinks was good too. Overall, it was a good stay.
WwannaHotel looks lovely and on the surface seems like a high quality hotel. But the service was seriously shambolic. They didn't provide hand towels in the room, we had to ask several times for them before they finally appeared. The breakfast was bizarre - noone manning the coffee station but you weren't allowed to serve yourself (it was just a push button machine). No decaffeinated tea or coffee. It took ages to receive the love station food even though the breakfast room wasn't even 1/4 full as we were very early. They agreed to book us a taxi but on reconfirmation they had no record of it, so they tried to persuade us to instead use the hotel charter vehicle for 4x the price! It's a shame, for the price we expected better service and less chaos.
HHonser TanMy initial stay at this newly launched hotel was excellent. The modern facilities were in perfect working order, and the room was impeccably clean and comfortable. It was a promising start that convinced me to return.
Unfortunately, my second stay was profoundly disappointing and raised several concerns. The first room I was assigned had a strong, unpleasant odor. While I appreciate the staff promptly moving me to a second room, it only partially resolved the issue, as a faint strange smell persisted.
The second room had multiple functional problems:
* Non-Functional Power:** The USB ports and power sockets on the wall faulty.
* Inconsistent Hot Water:** The water heater took an excessively long time to heat up, disrupting my routine.
* Purify water contamination:** There's particles and oil from the purify water. It seems contamination from central filter.
Most alarmingly, at approximately 6 AM one morning, a **very loud alarm sounded from the door area.** This was highly disruptive and concerning, as it was unclear whether it was a security breach alarm or a triggered fire alarm. The lack of any immediate information or follow-up from the hotel staff regarding this incident left me feeling unsettled and concerned about the emergency protocols.
While the front desk staff were helpful in changing my room, the combination of maintenance failures and a confusing safety alarm indicates a significant lapse in operational standards. For a new hotel, this is troubling. I hope this feedback is taken seriously to ensure the safety and comfort of all future guests.
VValentine56My wife and I stayed there for 3-days in mid July, overall stay was good and pleasant and we take this opportunity to thank Mr Ramar (Manager @ Cilantro) who was not only polite and professional, he went the extra mile to help us out in a complex situation that arose on our 1st day.
A well deserved PAT for Mr Ramar in exhibiting his professionalism
But I cant say the same for the Travel Manager Mr Balaji who vehemently refused and not even seeking any other avenues or alternatives to assist us, totally
no empathy shown at all bearing the fact that we being tourists cant access to all your facilities
This we consider a major setback as its reflects horrid customer service
GGuest UserWe enjoyed our stay in esthell resort. We have been upgraded to newly constructed executive rooms. It was awesome. Amenities, games were enjoyed by myself and my kids. A wonderful place for kids to stay and enjoy.
JJason AndrasBreakfast is top-notch—you will not find a better one in the area. The hotel's restaurants are also some of the best around. The rooms are spacious and clean. I've traveled to various hotels around the world in my life, and I was very impressed with the ITS Grand Chola. This was my second time staying here, and I plan to come again.
CCreaKriA budget version of other Taj hotels.
The first thing that strikes you is the reception desk is high, so you're forced to stand while checking in, whereas in other 5* hotels, there are seats on either side of a desk.
Then there's no porter service, so you're meant to carry your own luggage to your room.
The room itself is serviceable, and not up to the Taj mark. One of the closet doors had a loose hinge whose pin fell off. The part of the toilet bowl under water had a permanent yellow film. The hair dryer was a compact one that only had the heat option without cold air drying.
That said, the service was quick, efficient and with a smile. The food was good, both breakfast and room service.
If you know to expect a marked down experience at a lower cost than its more famous siblings in Chennai, then it's a good bet.
GGuest UserWe were looking for hotels close the airport and found another Novotel at Chamiers. Beautiful interior and design. Clean room and bathroom. Reception staffs and housekeeping staffs were excellent in service. The location is perfect and closer to city centre. We are definitely returning to stay longer in the future. Highly recommended to everyone visiting Chennai 🙏
PPraveenKrishnaI highly recommend this place for families with children. The location is excellent and the ambience is extraordinary. The resort's theme is Rajasthani and is very well-maintained. The hospitality and food are good, although there are a lot of flies, which can be a bit bothersome. The resort has a swimming pool suitable for children of all ages, but please be cautious as the pool area can get slippery. The resort also offers daily programs which are posted near the reception area to keep everyone entertained. It's not just a place to stay for the night, but a great spot to spend quality time with your family and relax.
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