Hotels With Bar in Cluj, Romania

After much deliberation on choosing our hotel in Cluj, we were not disappointed. We had found our hidden gem! The hotel was perfect. It was very clean Our room was well equipped and great bathroom with a wonderful power shower The bed was very comfortable. The breakfast was possibly one of the best I have ever had in a hotel stay. Lots of choice, well displayed and good quality. Elena our waitress wad very cheerful and is a credit to your hotel. Thanks for a wonderful stay

A wonderful 6 nights spent doing a combination of business and leisure. Impeccable staff service including organising a hair dressing appointment at very short notice. Swimming pool and spa are excellent after long flights or long days working. A delight is the quality of food in the Marco Polo Restaurant. While Cluj has many restaurants within walking distance, we were so impressed by the flavours, textures and variety that we chose to eat in. A great convenience is that the restuarant is open for lunch and then across the afternoon into the evening so no hassle to eat whenever you need to. Breakfasts have a wide variety and there is something different each day which is a nice touch when staying for 6 days. Very comfortable bed with both softer and firmer pillows and lovely fluffy bath sheets. Front desk staff were helpful whether day or night shift and speaking English was no problem - there was always at least one person who was more than proficient. Location is excellent - 5 - 8 mins walk into the old city centre which gives an immediate sense of being in Cluj. A park with a lake nearby too. Many restaurants serving both traditional Romanian dishes and a wide variety to suit different palates and diets. We embarked on an ice cream tasting and found it not possible to try out all the many outlets. History abounds and many photo opportunities. We will be back and will be very glad to stay at DoubleTree again

I stayed at the Grand Hotel Napoca for 3 days as part of a larger delegation that arranged our accommodation there. Despite being an old hotel, it has been well renovated; the lobby, hall, restaurant, and bar all look new. The room was spacious, partially renovated, but comfortable and clean. The biggest issue was the level of service provided by the hotel staff. Upon entering the hotel, you are not greeted at reception, and the breakfast in the restaurant is very basic. Out of 4 waitstaff, only one young waitress made an effort to be attentive. The other old-school waiters do not speak English and communicate through gestures, which is quite uncomfortable. They do not but rather maintain the buffet and clean tables after guests finish. Nobody tries to bring you coffee or assist you when you ask for something. For example, when I requested hot water for my muesli, the waiter pointed to a thermos that had been sitting there for 2 hours, and the water was no longer hot. When I mentioned that to the waiter, he directed me to the coffee machine to wait in line and pour hot water myself. There is no option to have an omelet eggs made to order; breakfast choices are quite limited, with only bananas apples available. The coffee from the machine tastes terrible, so after breakfast, we decided to sit in the hotel lobby and order coffee from the bar. I received an Americano smaller than the cappuccino my husband was drinking and asked bartender to pour it into a larger cup with a bit more water because I prefer my Americano more diluted. He reacted aggressively, gave me a plastic takeaway cup to pour it myself, did not respond when I thanked him, and then started banging metal dishes loudly and expressing anger about my request. Then, a supervisor by speaking Romanian, and the supervisor kept saying calm down, calm down. Finally, a problem arose with the air conditioning, which stopped working on the last day before our departure. It even felt like the AC was heating the room to 30 degrees! We asked the housekeeper, who said another room had a malfunction, and since the ACs are connected, the entire horizontal line was not functioning. I would not stay at this hotel if it were not booked organized. The staff need serious training because, unfortunately, all the good and comfortable aspects (such as free and very convenient parking in front) are overshadowed by the subpar service of the employees who do not seem happy to serve guests.

I've booked this hotel for the second time, and I'm not disappointed. It's close to the city centre, it's fine and it's abundant... cleaning agents are good... they're paying attention to the environment... the whole building is clean and I can charge my electric car.

My favorite hotel to stay in while I am in Cluj-Napoca. I think the location is a bit far from the center, but the services and stay compensate for it. There aren't many restaurants close by, but the downstairs restaurant is good, and the service is impeccable. It's a bit more expensive than regular restaurants, but the food is very good. The hotel rooms are spacious, clean, and nicely decorated. The staff is professional, ready to help, and always smiling. I have stayed here 3-4 times already and will book again.

We were warned in advance of renovation work being done to the hotel which was very honest of them, but we still decided to stay and were not disturbed by it. The rooms were very nice and calm in decoration. The beds were comfortable. The location is good, about ten mins walk from the Old Town, downhill. We got a taxi back but the hill is actually quite gentle. The staff were friendly and helpful.

Liked · Location is within walking distance from the centre and old town, but it is still a 20-25 minute walk. Clean room. Average breakfast. The deep fried zucchini is very good. I had a room towards the yard and it was very quiet (both towards the outside as well as towards the hallway). Disliked · The hotel interior feels sterile and not cozy. Part of the reason for this is that the lighting in the hotel throughout is cold white and in the rooms the lights are much too strong (except bathroom, where it is not strong enough). Suggestion to management: hire a lighting consultant for advice how to change to warmer light to make the lighting work to the hotel's advantage. Also add a few plants here and there to reduce the sterile feeling. I missed fresh bread for breakfast, only toast was available. The music during breakfast was extremely cheesy, elevator style (maybe suitable for pensioners?). However, the real problem was that I was double charged for a one night stay. I was getting suspicious about payment issues already when the owner asked me if I wanted to change the credit card that I had used for the reservation through another website. (Was it to cancel my original reservation in order to avoid paying commission to them?) Since the credit card reservation for the second night was never cancelled even though we decided to stay only one night, I had to write and complain. Despite writing four e-mails about it (of course using the correct e-mail adress) I never got a response from the hotel. Finally I turned to my bank showing them the proof and the bank swiftly reimbursed me for the double payment.

Location: you could not wish a better spot for being in midst of Cluj....vibrant and live. No car traffic in the area. Plenty of nice pubs and restaurants. If you have a car then better look for a parking at the Central Building.. Rooms: seem is a new owner in town...the rooms are well designed and the space is comfortable. It is a yes from all points of view. Staff: well trained. Helpful. Nice.

One night (Monday) at Hotel Paradis Cluj Pros: - Clean beds linens and bathroom - Helpful staff in room reservation and calling a cab - Quiet room on third floor even on the street side - Mini fridge in the room with water, beer, carbonated juices etc. - Buffet with tasty breakfast food at restaurant Cons: - Shower above the tub doesn’t have walls and/or curtain - The tub handle for lifting help was loose on the wall and falls when pull it - Open hatch door in the ceiling for pipes visitation, remaining open from a maintenance intervention (I am assuming) - Definitely not 4 stars hotel - Old building with a specific smell - Overpriced hotel compared to the conditions: $98.55 per one night - Not the best color chosen for furniture as they look dirty - The fabric on the bed head with dirty head marks - The wi-fi password was not provided at check in - Breakfast not included in the price and is paid extra - At the breakfast time between 7:00 and 8:00 a long line occurs due to the slow coffee machine.

After much deliberation on choosing our hotel in Cluj, we were not disappointed. We had found our hidden gem! The hotel was perfect. It was very clean Our room was well equipped and great bathroom with a wonderful power shower The bed was very comfortable. The breakfast was possibly one of the best I have ever had in a hotel stay. Lots of choice, well displayed and good quality. Elena our waitress wad very cheerful and is a credit to your hotel. Thanks for a wonderful stay

A wonderful 6 nights spent doing a combination of business and leisure. Impeccable staff service including organising a hair dressing appointment at very short notice. Swimming pool and spa are excellent after long flights or long days working. A delight is the quality of food in the Marco Polo Restaurant. While Cluj has many restaurants within walking distance, we were so impressed by the flavours, textures and variety that we chose to eat in. A great convenience is that the restuarant is open for lunch and then across the afternoon into the evening so no hassle to eat whenever you need to. Breakfasts have a wide variety and there is something different each day which is a nice touch when staying for 6 days. Very comfortable bed with both softer and firmer pillows and lovely fluffy bath sheets. Front desk staff were helpful whether day or night shift and speaking English was no problem - there was always at least one person who was more than proficient. Location is excellent - 5 - 8 mins walk into the old city centre which gives an immediate sense of being in Cluj. A park with a lake nearby too. Many restaurants serving both traditional Romanian dishes and a wide variety to suit different palates and diets. We embarked on an ice cream tasting and found it not possible to try out all the many outlets. History abounds and many photo opportunities. We will be back and will be very glad to stay at DoubleTree again

I stayed at the Grand Hotel Napoca for 3 days as part of a larger delegation that arranged our accommodation there. Despite being an old hotel, it has been well renovated; the lobby, hall, restaurant, and bar all look new. The room was spacious, partially renovated, but comfortable and clean. The biggest issue was the level of service provided by the hotel staff. Upon entering the hotel, you are not greeted at reception, and the breakfast in the restaurant is very basic. Out of 4 waitstaff, only one young waitress made an effort to be attentive. The other old-school waiters do not speak English and communicate through gestures, which is quite uncomfortable. They do not but rather maintain the buffet and clean tables after guests finish. Nobody tries to bring you coffee or assist you when you ask for something. For example, when I requested hot water for my muesli, the waiter pointed to a thermos that had been sitting there for 2 hours, and the water was no longer hot. When I mentioned that to the waiter, he directed me to the coffee machine to wait in line and pour hot water myself. There is no option to have an omelet eggs made to order; breakfast choices are quite limited, with only bananas apples available. The coffee from the machine tastes terrible, so after breakfast, we decided to sit in the hotel lobby and order coffee from the bar. I received an Americano smaller than the cappuccino my husband was drinking and asked bartender to pour it into a larger cup with a bit more water because I prefer my Americano more diluted. He reacted aggressively, gave me a plastic takeaway cup to pour it myself, did not respond when I thanked him, and then started banging metal dishes loudly and expressing anger about my request. Then, a supervisor by speaking Romanian, and the supervisor kept saying calm down, calm down. Finally, a problem arose with the air conditioning, which stopped working on the last day before our departure. It even felt like the AC was heating the room to 30 degrees! We asked the housekeeper, who said another room had a malfunction, and since the ACs are connected, the entire horizontal line was not functioning. I would not stay at this hotel if it were not booked organized. The staff need serious training because, unfortunately, all the good and comfortable aspects (such as free and very convenient parking in front) are overshadowed by the subpar service of the employees who do not seem happy to serve guests.

I've booked this hotel for the second time, and I'm not disappointed. It's close to the city centre, it's fine and it's abundant... cleaning agents are good... they're paying attention to the environment... the whole building is clean and I can charge my electric car.

My favorite hotel to stay in while I am in Cluj-Napoca. I think the location is a bit far from the center, but the services and stay compensate for it. There aren't many restaurants close by, but the downstairs restaurant is good, and the service is impeccable. It's a bit more expensive than regular restaurants, but the food is very good. The hotel rooms are spacious, clean, and nicely decorated. The staff is professional, ready to help, and always smiling. I have stayed here 3-4 times already and will book again.

We were warned in advance of renovation work being done to the hotel which was very honest of them, but we still decided to stay and were not disturbed by it. The rooms were very nice and calm in decoration. The beds were comfortable. The location is good, about ten mins walk from the Old Town, downhill. We got a taxi back but the hill is actually quite gentle. The staff were friendly and helpful.

Liked · Location is within walking distance from the centre and old town, but it is still a 20-25 minute walk. Clean room. Average breakfast. The deep fried zucchini is very good. I had a room towards the yard and it was very quiet (both towards the outside as well as towards the hallway). Disliked · The hotel interior feels sterile and not cozy. Part of the reason for this is that the lighting in the hotel throughout is cold white and in the rooms the lights are much too strong (except bathroom, where it is not strong enough). Suggestion to management: hire a lighting consultant for advice how to change to warmer light to make the lighting work to the hotel's advantage. Also add a few plants here and there to reduce the sterile feeling. I missed fresh bread for breakfast, only toast was available. The music during breakfast was extremely cheesy, elevator style (maybe suitable for pensioners?). However, the real problem was that I was double charged for a one night stay. I was getting suspicious about payment issues already when the owner asked me if I wanted to change the credit card that I had used for the reservation through another website. (Was it to cancel my original reservation in order to avoid paying commission to them?) Since the credit card reservation for the second night was never cancelled even though we decided to stay only one night, I had to write and complain. Despite writing four e-mails about it (of course using the correct e-mail adress) I never got a response from the hotel. Finally I turned to my bank showing them the proof and the bank swiftly reimbursed me for the double payment.

Location: you could not wish a better spot for being in midst of Cluj....vibrant and live. No car traffic in the area. Plenty of nice pubs and restaurants. If you have a car then better look for a parking at the Central Building.. Rooms: seem is a new owner in town...the rooms are well designed and the space is comfortable. It is a yes from all points of view. Staff: well trained. Helpful. Nice.

One night (Monday) at Hotel Paradis Cluj Pros: - Clean beds linens and bathroom - Helpful staff in room reservation and calling a cab - Quiet room on third floor even on the street side - Mini fridge in the room with water, beer, carbonated juices etc. - Buffet with tasty breakfast food at restaurant Cons: - Shower above the tub doesn’t have walls and/or curtain - The tub handle for lifting help was loose on the wall and falls when pull it - Open hatch door in the ceiling for pipes visitation, remaining open from a maintenance intervention (I am assuming) - Definitely not 4 stars hotel - Old building with a specific smell - Overpriced hotel compared to the conditions: $98.55 per one night - Not the best color chosen for furniture as they look dirty - The fabric on the bed head with dirty head marks - The wi-fi password was not provided at check in - Breakfast not included in the price and is paid extra - At the breakfast time between 7:00 and 8:00 a long line occurs due to the slow coffee machine.