Aside the environs outside the hotel which wasn’t neat, our stay at the hotel was so pleasant. Rooms were neat and just perfect. We enjoyed our stay. Proximity to eateries and tourist sites was a plus
Hotel near Central Brussels,Brussels93.3% of visitors choose this area
LLeyazi2026.03.28
The hotel's location is excellent. It's just a 5-minute walk from the Central Station, which made traveling to other cities incredibly convenient. Brussels is quite lively at night, so coming back to the hotel a bit later was never an issue. We stayed on the fourth floor and had a lovely view of a church right outside our window – waking up to see its spires every morning was wonderful. We also slept very well; the mattress was just the right balance of soft and firm.
Standard hotel for sleep, bathroom looks a bit tired, could do with a deep clean or renovation. Hair dryer not very effective. A/C doesn't work very well, could need maintenance. For a Superior room it didn't feel very superior. Good amount of space though. Close to main station for Eurostar.
I received an invoice by email on the morning of my departure, which indicated I had been charged twice for breakfast, once at the time of booking and once on arrival (which I questioned as I believed I had requested this when booking, but I was told not, so I paid).
Despite this, on the second and last day of my stay I was refused admission to the restaurant for breakfast as I was not on the list, even though my keycard (see photo) clearly stated I was registered.
Reception could find no record of my payment! It was only when I confronted them with the emailed invoice that they provided me with a voucher. The delay in sorting this out - compounded by one elevator being out of service during my stay, and the one remaining struggling to cope with demand (see second photo) - left me with insufficient time to eat much.
Trying to sort the matter out afterwards with the hotel management was a frustrating process. Great location and clean room, let down by lousy administration.
The environment is great, and the service is excellent. It's super convenient to get around as it's right next to the train station. They change the sheets every day and clean daily, which I really appreciate. Plus, the price is very reasonable.
Hotel near Sint-Joost-ten-Node,Sint-Joost-ten-Node
GGuest User2026.02.26
The location is fantastic, within walking distance to all major attractions in the city. Being able to stroll over to the illuminated Grand Place at night was a huge plus! Aside from the breakfast being a bit pricey and the room being smaller than what you'd typically find in a 4-star hotel in China, everything else was great. Especially the bed and pillows – super comfortable!
Convenient location, very near to Brussels Midi/Zuid. Opted for this as we were just staying for a night in Brussels, and will be leaving via Eurostar the next morning. Great location and only 30minutes walk to the Grand Place/ city centre. Love the complimentary coffee and hot chocolate provided by the hotel.
It was alright, pretty standard. It's quite close to the station, and the supermarket behind the hotel has incredibly cheap prices, which was a pleasant surprise! As for the hotel itself, well, it's missing a lot of basic amenities. No slippers, no toothbrush or comb, no kettle, no cups. I can somewhat understand not having a toothbrush, comb, or kettle, since it's Europe after all, but no slippers or cups? That's just unacceptable. Check-in involves doing it online first, then picking up your room key from the front desk. And a 10 AM check-out time is just unreasonable. They say it's new in 2025, but it feels more like a renovation.
Hotel near Central Brussels,Brussels93.3% of visitors choose this area
RRoy Abhishek2026.03.29
Location is 300m from Grand palace and easily accessible by walk (700m)from central, midi. AC, heater, clean and enough light. Be prepared to walk. if you have luggage it can be uncomfortable.
No toiletries, tea pot kettle or body wash. TV not working.
Most charge points are not working. Some did not allow chargers to go in due to small circles.
However, the receptionist did provide us with a spare charger.
Overall a good stay.
TLDR: Poorly staffed hotel albeit a great location
Room was left half cleaned (towel not changed, even with a sponge left in the toilet) . Hotel location is great accessible through the train station itself at Exit 2. But the room was extremely warm. Front desk did not pick up the call from the room so had to go down multiple times to try to get the room to be colder. In the end, staff only could say they will send someone up but never did. Only people that work the night shift are the front desk staff so they are understandably busy.
Regrettable that this experience did not match the standard of Pullman at other countries as well as the price of the room. Would not really recommend this hotel unless location is a high priority.
Very Good
350 reviews
8.7/10
Price from
NZD 214
per night
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7.8/10
Good
Nice and cheap hotel we booked at. Would recommend and amazing 24 hour front desk service
We arrived at the hotel quite late at night, so we had to ring the doorbell at the entrance. A friendly staff member promptly came to assist us and helped us with the check-in process. Once we got to the room, we were pleasantly surprised — the room was very spacious, and the bathroom was equally large. The hot water was excellent, and the air conditioning worked perfectly, keeping the room cool and comfortable. One of the highlights was the beautiful view from the room — we had a clear view of Brussels Central Station, which was especially charming at night. Overall, we had a wonderful stay. The room, the facilities, and the service all exceeded our expectations.
Hotel near Sint-Joost-ten-Node, Sint-Joost-ten-Node
Price per night from:NZD 238
8.9/10
Very Good
Spacious room and really comfy bed and pillows. Unfortunatley, free bottled water is not provided in the room so bring your own if you dont drink tap water and/or spend on the mininbar. Breakfast is decent with good quality food but the variety is a bit limited. Staff is nice and friendly. Location may not be ideal for tourist as the hotel locates in a business districts. If you go by tram to reach the hotel, it's better to alight at Rogier and avoid the North Station which is quite shady and not the safest spot in this beautiful city.
Good cost effective hotel to stay in for a few days and very good location to navigate around the city of Brussels. Very close to train station and metro/trams.
Hotel near Sint-Joost-ten-Node, Sint-Joost-ten-Node
Price per night from:NZD 141
8.8/10
Very Good
About 5 mins walk to closest public transport, close to main attractions! Environment was great, especially in lobby, restaurant and room. Highly recommended!
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