Came here on a business trip. It's right next to the highway, easy to find, a standard Holiday Inn. The front desk staff is very friendly and I will stay here again next time.
Room is basic but that's all that was needed for 1 night. Some mould on blind but for the price I can overlook little things like that. Staff in bar very friendly and accomidating. Loud music can be heard from pub until late but my 6yr old still managed to sleep through it so didnt cause any issues. I would recommend for a cheaper stay over for Drayton Manor as its so close to the park.
Lovely hotel plenty of space in rooms & public areas.  two negatives. One was the request for £5 on arrival for parking which I didn’t know about or perhaps I didn’t see on the reservation.  Sunday breakfast was the usual late rush of people coming down. The buffet wasn’t being replenished so I had hard fried eggs.  Self Service tea and coffee I guess is a necessity but I would prefer a jug of hot water and a pot of tea.
Like the last few trips, The hotel overall was excellent as always. The bed was really comfortable, the shower and bathroom were nice despite the small size. The room service was wonderful, came back to find the bed fully cleaned and tucked after coming back from a walk. Plus the staff were also really helpful when it came to helping with my reservation and what my other friends needed during the last four days there.
Really looking forward to coming back here again in August
The room is very large, the location is also in the core area, very close to the supermarket and the station
The service staff is also very warm, breakfast can be ordered, and free, very good
Decent stop over after we travelled from Thorpe Park to get to Alton towers the following day. Got there at 20:30 and check in was smooth. The lady on the desk was friendly! Bed was comfy enough, bathroom could’ve been a bit cleaner but was decent enough for the night!
I stayed at this hotel for the second time. After the hotel was newly renovated, the room facilities were very good. The service staff was very welcoming and the response was very fast. Due to the slight noise of the room on the first night, I responded and made adjustments soon after the hotel proposed. The front desk supervisor has a clean and honest Hong Kong little handsome guy who especially wants to praise, and tirelessly think about the guests, let me think about his name. The variety of breakfast is quite large, but the variety that has been eaten for two days is almost the same, 🤦 Hey, there are a lot of people in the morning, the elevator is a bit slow, and students who have something to do should hurry early.
Take time out with Premier Inn Hotel Stafford North (Spitfire), just minutes from the centre of the historic market town of Stafford. And, with such great transport links nearby, you'll be well placed to get out and explore business and leisure attractions around Staffordshire. Catch the main event at Staffordshire County Show Ground. Seek out thrills and spills at Alton Towers. Or stroll through the gardens at Trentham Estate. After a busy day, head back for a tasty meal in our restaurant and unwind in your new, modern rooms and extra-comfy kingsize Hypnos bed.
Was handy location for a visit to see my friend. Shame not all the staff on reception know about the way to get out so that you do not pay the tolls. The person who did know pulled out an A4 laminated card to show me so it is obviously a question they get asked a lot. Clean hotel and hand as in the same building as the services so easy access to grab something to eat.
The boss is Chinese and very kind. He only charged 5 pounds for breakfast and he was very filling. The price of the hotel is very good. I slept well that night. This is my first choice when I need to stay in a hotel. When I need to stay in a hotel, this is my first choice. , preferred, thank you very much.
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107 reviews
8.6/10
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9.4/10
Amazing
GGuest UserLovely hotel plenty of space in rooms & public areas.  two negatives. One was the request for £5 on arrival for parking which I didn’t know about or perhaps I didn’t see on the reservation.  Sunday breakfast was the usual late rush of people coming down. The buffet wasn’t being replenished so I had hard fried eggs.  Self Service tea and coffee I guess is a necessity but I would prefer a jug of hot water and a pot of tea.
GGuest UserHotel really clean and modern. Room was spacious and smelt amazing. Clean modern decor. Most staff are friendly, however, we booked breakfast when we arrived at the hotel, and the pot washer not only stood in the kitchen staring out at guests making them feel extremely uncomfortable, but then he also went and put his fingers in the food to stir the scrambled eggs, but he also picked up a sausage and ate it. The hotel refunded us, but it made us feel sick. Also, £9 per night per car in the Hilton car park is pretty steep.
GGuest UserWhat a lovely stay we've had! Cleanliness is spot on, great breakfast with plenty to choose from, we visited the pool as well, very warm and clean, shame it's only available in 45mins slots
GGuest UserWe booked to stay here as we had a daytime function nearby. We had a few hotels as options and chose here as it was a special occasion and this felt like a treat.
We all arrived at different times to get changed before leaving and said we all felt like we were an inconvenience from the moment we arrived. The staff weren't friendly or very helpful.
We arrived back from our function at 7.30pm and checked in, there was a change in staff but not a change in customer service.
We asked if we could get food from the restaurant and was told we couldn't because of ”everything else going on” which we assume was a wedding nor could we order room service. We asked if we were allowed to go for a drink in the bar and they said we could if we ”could find a table”.
We weren't informed of where breakfast was, the times or when check out was.
We went out for food in the end, but be mindful there isn't anything particularly nearby so it was a challenge with taxis but we found somewhere to eat easy enough (and had a lovely time).
The hotel itself is beautiful as are the grounds so we were really disappointed that the service didn't match it.
GGuest UserWe really like staying here, if only for a single night to break up the evening drive from the south to the north west, picking our trip up again the following morning. Our most recent visit was the first using our new (to us) EV, so charging on site proved anxiety calming and very effective - albeit pricey! Thanks again to all concerned with our stay, we'll be back again - that is for sure! Best, M&C
JJGood location for Alton Towers, but not much nearby.
Service was mixed - duty managers were good and very helpful. Bar staff were average, breakfast staff were below average. They only have one member of staff for breakfast, which is not great if there are more than a few guests. They also charge extra for hash browns in the full English breakfast. The hotel room and restaurant were clean and tidy. Rooms do not have air con and the heating was on high, no way to turn down the radiators without assistance, but unfortunately the reception closes at around 10pm. Overall our stay was adequate but we probably won't be returning.
GGuest UserDecent stop over after we travelled from Thorpe Park to get to Alton towers the following day. Got there at 20:30 and check in was smooth. The lady on the desk was friendly! Bed was comfy enough, bathroom could’ve been a bit cleaner but was decent enough for the night!
EExplorettaThis place was nice. The room was a little out dated but it was clean and the bed and pillows were very comfortable. The wi-fi wasn’t the best and the tv was blocked from connecting to the wifi so no Netflix etc. The staff on reception were very friendly.
We didn’t take breakfast but we ate dinner in there restaurant, reasonably priced and some good meal options and deals, it was a bit loud as it’s also a bar.
JJust ZackWe had room 106. There was quite a weird smell on the floor we stayed on. I definitely recommend opening the window in your room or bringing air freshener for a familiar smell. The floor in the room was somewhat clean but it was okay. The bin the bathroom kept falling over when we tried to open it because it was too light.
Breakfast was nice, and the staff were friendly. It was a lovely day and there are outdoor picnic benches to enjoy the morning sun. The location is good if you want to drive to get food on the night and it's only 35 mins away from Alton towers.
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