Posted on May 28, 2026
Guest UserI stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.
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Price per night from:HK$692
Posted on Apr 11, 2026|Superior Room with 2 Double Beds
Guest UserThe location was perfect within walking distance from New Street Station, Sea life centre, Lego Discovery centre, Art gallery and museum. The check-in staff was super nice and friendly, we arrived earlier but they were happy for us to check in as our room was ready. The room was clean.
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Price per night from:HK$595
Posted on Jul 9, 2026|Single Standard Room
cam50935Here's a polished, balanced, and favourable review:
I had an enjoyable stay at the Britannia Hotel Coventry. The location is excellent, especially being right next to the bus station, making it very convenient for travelling around the city.
The front desk staff were friendly and provided great service throughout my stay. My room key stopped working a few times, but each time the issue was resolved quickly and efficiently. I also needed to ask about using the older-style shower hose, and the staff were polite and happy to help.
The room was clean and tidy, with fresh towels provided. It was well equipped with tea and coffee making facilities, a kettle, a hairdryer, and an iron, which were all useful extras.
The bathroom could do with a bit of a refresh, but it was clean and everything worked as expected. There wasn't any air conditioning, although there was a desk fan next to the bed, which helped keep the room comfortable.
Overall, I enjoyed my stay. The friendly service, convenient location, and good room facilities made for a pleasant visit, and I would happily stay here again.
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Price per night from:HK$352
Posted on Jun 29, 2026
Guest User
Found an excellent deal online for a single room at £26. Hotel is in an alleyway right in the middle of the town centre which is convenient. Arrived 10 mins before check in time to find that no one was at reception. Fortunately, A helpful and sympathetic housekeeper was present and called up one of the staff who said they were half an hour away. A queue started to build up at reception.
After 40 mins of waiting and checking in, the key card to the room didn’t work so I had to go downstairs again which was a cardio workout. Elevator didn’t work and the place was like a maze so a lot of walking.
Room was pretty basic but clean, there was no remote for the TV. Bathroom was immaculate and sanitised with a pair of two clean towels. For the price, the room was decent and can’t complain. Exactly as shown in the website images but customer service is nearly non-existent. Had to wait half an hour due to zero staff at reception. Another downside was no AC so the room is warm. Would return but not in a rush.
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Price per night from:HK$316
Posted on Jul 6, 2026
Guest UserAfter unable to leave Birmingham, We decided to stop at the Clayton again and give it another night from the bad system issues they were having.
This was a lot better granted and the floors are very secure having floor locked to your key cards to get access. Breakfast we were earlier down and it paid off. Breakfast was better this time. Only little issue was the bathroom could do with a bit more attention to detail with little bits of little black mold in the more harder to reach areas and red residue in the grouting in the tiles. Apart from that sure I’d sure recommend it for the pricing
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Price per night from:HK$714
Posted on Aug 23, 2026|Standard Double Room
Guest UserLocation is good, very close maybe 5 mins walk to new street station,China town and bullring ,grand plaza centre and M&S . Standard room is big, coffee Tea facilities ,window view facing Wetherspoon,
Unfortunately: toilet flushing not good need press harder whole day only able to flushed once. Toilet door too old and damage. Table lamp not working
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Price per night from:HK$477
Posted on Jul 17, 2026|Standard Double Room
Guest UserThe hotel is perfect for tourists who want to transfer from Birmingham to another city. All equipment is perfect and advanced and the cost is reasonable. HOWEVER, the female receptionist is very rude and irritable, when I checked in with her, there’s the same name as me booked this hotel and I just double checked the days and whether I booked the breakfast or not she showed her impatience and rudeness.
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Price per night from:HK$399
Posted on Mar 8, 2026|Double Room with Sofa Bed
Guest UserThis hotal was lovely we had to do a late check in after 9 clock as we got hear late but the staff service was fantastic very helpful and very polite would definitely stay hear again breakfast was a buffet breakfast help your self the only thing they didt have was fried eggs but they had scrambled egg thy had tea coffee hot chocolate machine and also help your self to apple juice orange juice lots of staff around clear area were people had been ready for other people to sit as have breakfast area was nice clear room was clear and tidy nice shower and toilet room beds comfortable had a family room with a double bed and a sofa bed .
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Price per night from:HK$434
Posted on Mar 29, 2026|Double Room
Guest User
It was a family party nearby. Ideal location. A lot of our family were booked in. Excellent breakfast. Will stay again
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Price per night from:HK$400
Posted on Apr 6, 2025
Koon Ho
Decent sized room. Reasonably clean. Has an indoor swimming pool, which is really nice. Location is not near the city center. Overall, a good stay.
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Price per night from:HK$539