The hotel's located inside the airport, really close to baggage claim and check-in. It's also super clean and the breakfast was good. I'd definitely stay here again on my next business trip.
1. Stayed with my colleagues. Reserved a king size room with two single beds. Called them in order to make sure there are two single beds for myself and my colleague. Was disappointed since no arrangement was made.
In shower room, should have water tab. Only hand and overhead shower was available.
Note: Keep in mind this is an airport hotel. I generally stay 2-times per year since opening based on convenience. It works well as a 3-Star hotel. The room last night showing wear, especially the bathroom. Bedding is good, towels are great, electric outlets good and convenient, everything good for overnite airports stay. Restaurant is open at 2:00AM has good spread of food items however the freshest probably between 2 - 5:00AM, but again it’s a big spread of items. The service at the restaurant is very good and very friendly. All in all service and friendliness is very good throughout
I've stayed at this hotel several times for business trips. The restaurant is right outside a large plaza, offering many convenient dining options, and the environment is quite good. There's also an outdoor swimming pool. For breakfast, I personally feel it's more geared towards locals; I usually go for rice noodles, toast, vegetables, and some fried items. It gets extremely busy on Saturdays and Sundays.
Service: Absolutely excellent! I was a bit worried about finding the hotel shuttle after exiting the airport, but to my surprise, as soon as we stepped out, we saw the hotel's pick-up staff waiting for us in green uniforms, holding a tablet with the hotel's name written clearly on it. It was a private transfer, and the staff even escorted us to the car, took us to exchange money, and helped us buy some water and snacks. The service was truly impeccable.
I stayed at this hotel for a short business trip and had a comfortable experience. The room was well maintained, the working environment was convenient, and the service was professional. The location made commuting easy, which added value to the stay.
The hotel surpassed all my expectations! The staff was welcoming and accommodating right from the moment I checked in. The room was clean, and the view of the city from it was splendid. The breakfast spread was also quite tasty. I will certainly return during my next visit!”
The room was simply gorgeous. To be fair, the entire hotel looks well designed and maintained. The bed is so soft that we overslept everyday 😂😂The couch by the window is a nice touch to watch the views outside. We were blessed with beautiful sunsets while we were there.
Food:
The breakfast buffet includes western and Indonesian cuisine. I actually preferred the fruits prepared at dinner than breakfast. You can choose to eat at the restaurant on the 6th floor or ground floor, both serve the same meals at the same time. The prices are a bit steep but totally worth the taste. There is an ice cream bar on the ground floor😋😋😋
Amenities:
There’s a pool and jacuzzi on the 16th floor. The jacuzzi is large enough for a group of about 6 friends to comfortably sit in there. We had massages while we were there, quite an average experience. What was supposed to be a 90-minute experience was greatly shortened with no explanation. The facial was below average and should be cut out of the treatment if there are no individuals trained to provide the service. The massage rooms look spectacular with a private shower and bath. Perhaps include some aromatic elements to elevate the experience.
First, the downsides: I expected the garden-view room to have a strong musty smell, but surprisingly, the lake-view room had it too. I highly recommend the hotel address this musty odor; it really detracts from the stay.
Secondly, the airport shuttle only runs on the hour, not on the half-hour. Given its proximity to the airport, I suggest increasing the shuttle frequency, at least by adding half-hourly services.
On the positive side: it's close to the airport.
Very Good
449 reviews
8.9/10
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9.5/10
Amazing
AAlstairGave it a full five-star rating! Everything was perfect, and the value for money was excellent. The service was top-notch, although there was a slight hiccup during check-in. They said the age of the child I booked was incorrect, which seems to be an issue with Ctrip as I clearly indicated it during booking. Nevertheless, they still provided two meals.
KKenneth kylbriStaying at the Aryaduta Lippo Village is a wonderful experience, truly feeling like a resort-like escape right in the city. The incredibly lush and expansive tropical gardens are immediately striking, creating a genuine urban oasis. A clear highlight is the massive lagoon-style swimming pool, a perfect spot for relaxation that reinforces the hotel's serene, family friendly atmosphere. The staff are exceptionally friendly and genuinely helpful, making the entire visit pleasant and welcoming. While the hotel has a classic charm, it is very well-maintained with all the modern comforts needed for a comfortable stay. The location is fantastic, offering the convenience of being within easy walking distance to the supermall and various restaurants. This hotel comes highly recommended for anyone seeking a peaceful getaway without leaving the city conveniences behind.
LLoumir2024This luxurious hotel located at anyer area, the beach area located across the hotel we need to used the shuttle provided from the hotel to the beach and car park. The shuttle going back and forth from one location to other, so we need not wait too long.
The rooms are clean and comfortable, the bathroom also clean with complete amenities. There's coffee machine ready to used and coffee capsules. The staffs are very helpful from the first time we arrived and during our stays.
The swimming pool and kids play area is very nice, the spa, the gym and also the shops.
The restaurant ready to prepare our order and the food are delicious, we also stays to have lunch before we leave.
Overall very nice stay during our vacation, very pleased with the food and services.
GGuest UserFirst, the downsides: I expected the garden-view room to have a strong musty smell, but surprisingly, the lake-view room had it too. I highly recommend the hotel address this musty odor; it really detracts from the stay.
Secondly, the airport shuttle only runs on the hour, not on the half-hour. Given its proximity to the airport, I suggest increasing the shuttle frequency, at least by adding half-hourly services.
On the positive side: it's close to the airport.
GGloryne VincyI stayed at this hotel for a short business trip and had a comfortable experience. The room was well maintained, the working environment was convenient, and the service was professional. The location made commuting easy, which added value to the stay.
Mmago****Convenient for a layover, being close to the airport. I'd definitely stay here again. It would be perfect if there was a shuttle service available for transfers late at night.
The hygiene was good, and the service attitude was also quite nice.
KKongLSHad a good sleep at this hotel. It's not fancy but it's a reasonable option if you have an overnight layover in CGK T2. T3 has at least 3 other hotels at different price levels so you would find a newer hotel over there if your departing flight is from T3. The hotel is located inside the T2 terminal near the skytrain station. If you need to get to another terminal the next morning, you should budget an additional 30 minutes for the trip. Food choices in T2 are much less than in T3 but there are a few outlets that open 24 hours, so, as long as you are not choosy, you won't go hungry (we had A&W and it was lousy). This hotel starts serving breakfast at 3 am. Breakfast is not fancy but adequate, with salad, fruit, the usual buffet of rice and pasta, a few complements, bread, coffee, etc. You might need help with heavy luggage to bring them up & down the ramps at a couple of staircases. There is a BIG smoking room near the reception. A peculiar thing with this hotel is that the rooms are spread along long corridors on both sides of the reception. If your room number is 1, it'll mean a >200m walk from the reception.
GGuest UserLobby was nice but the room itself definitely has seen better days. The wastafel faucet almost off, it keep wriggling whenever you use it and there's something like black mold on the lining of it. The toilet paper holder completely broken. I was being careful making coffee because the table that hang by the wall was askew, if nothing done to it pretty sure it'll fall off soon.
Also there's no chair available so I had to drink by the bed.
The staffs were nice though. It was short visit so it's okay-ish for airport hotel but it'll be nice to see some improvement
KKamarul Zaman Bin AbdullahSo near to the check-in counter. No issue accessing to restaurants for our dinner. The staffs are very friendly. Attended us with smile. The only setback as there is no lift to bring our luggages to the room. However, security guy had helped us to bring down and up of our luggages. I guest it is tough. Overall, I like the hotel. Will definitely come back again.
GGuest UserNote: Keep in mind this is an airport hotel. I generally stay 2-times per year since opening based on convenience. It works well as a 3-Star hotel. The room last night showing wear, especially the bathroom. Bedding is good, towels are great, electric outlets good and convenient, everything good for overnite airports stay. Restaurant is open at 2:00AM has good spread of food items however the freshest probably between 2 - 5:00AM, but again it’s a big spread of items. The service at the restaurant is very good and very friendly. All in all service and friendliness is very good throughout
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