They didn't receive payment when booking, look at the message below, it seems that many people have this situation
The room is generally the same, the room lock is bad, if you have lived in other hotels a few days ago, you can live here in the next few days, the view room is the city view
Breakfast is a lot but the taste is not very good.
The next day, I continued to live and told the service staff that house keeping they didn't have it either.
Other service staff are very kind
We loved staying at the Astoria Galilee
The place was spotless! Even though it was off season they used a machine to clean the pool, so that the guests whose rooms faced the pool would have a nice view. There is a private parking lot with plenty of room ttyo park.
The hotel is located on a quiet street, but is walking distance ftom dozens of eateries. The boardwalk is only a 15 minute walk away. The beds were comfortable, the water pressure in the shower was great! There were plenty of towels, little shampoos, soap dispensers near the sink and in the bathtub. There was an restriction kettle and tea and coffee plus a fridge in each room. We were very comfortable. The place has a family inn feel, the staff care, there is a piano in the lobby, a library corner, a little garden etc. The price was fantastic! We would definitely come again!
Please be careful when booking hotels in Israel: We booked 2 deluxe double rooms, but only one person’s name was written in each room. I didn’t expect the hotel front desk to say that if there are 2 people staying, you have to pay an extra room rate. Even couples have to do this. We explain that when booking on the Ctrip platform in China, if you write one person’s name in a double room, you can accommodate 2 people, and other countries can also accommodate it. In addition, there is no note on the platform that the double room must write 2 people’s names. The hotel did not accept the explanation at all, saying that this is an Israeli regulation and must be followed. We called Ctrip, and the customer service attitude is very good. We have been trying to communicate with the hotel and help us think of various solutions, but the hotel has a tough attitude. If you want to stay in the room for one more person, you have to pay an additional fee of 1100 yuan. Considering that we checked in late, every day We could offer a discount of 300 yuan for each room, but we refused. When the stalemate persisted, Ctrip suggested that we make up the difference of 1,600 yuan to live in. Afterwards, they negotiated with the third party in charge of hotel reservations abroad, and then helped us apply for a refund of part of the fee. When I returned to Shanghai, I received a message from Ctrip. A total of 900 yuan was refunded, which is equivalent to 350 yuan for each room. Ctrip is still awesome, praise! The room facilities are relatively old, and it is good to have a balcony with a view of the sea, but for those of us who live in late and leave early in the morning, it does not make much sense to upgrade to a sea view room.
Was a nice experience overall. Didn't try the food, so can't comment on that. Took a bit long to check in, had a few run-ins with the staff, but enjoyed my stay. A bit pricy, but like the unique style of the hotel. Worth the price in my opinion.
The staff was extremely helpful, even the girl behind the counter helped with our luggage. The breakfast bar was beautiful and better than we have seen in any hotel. The room had a nice view of the Sea of Galilee. We wanted to get a quick snack at night and the staff pointed out the places in the area where we could go, then offered to call ahead to see if they could get us a discount for staying at the hotel. We could not have expected better service, in fact they exceeded our expectations in every area.
A stay at City Stay Tiberias places you in the heart of Tiberias, steps from Amdur Fine Gallery and Casa Dona Gracia. This cabin is 0.4 mi (0.6 km) from Tiberias Marina and 0.4 mi (0.7 km) from Tomb of Maimonides.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this cabin include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Continental breakfasts are available daily from 8 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 6 air-conditioned guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries.
Le service est à revoir
La plage en face de l’hôtel n’est pas du tout adapté et n’est pas propre
Very Good
71 reviews
8.0/10
Price from
AED 1,628
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8.5/10
Very Good
BBrachaWe loved staying at the Astoria Galilee
The place was spotless! Even though it was off season they used a machine to clean the pool, so that the guests whose rooms faced the pool would have a nice view. There is a private parking lot with plenty of room ttyo park.
The hotel is located on a quiet street, but is walking distance ftom dozens of eateries. The boardwalk is only a 15 minute walk away. The beds were comfortable, the water pressure in the shower was great! There were plenty of towels, little shampoos, soap dispensers near the sink and in the bathtub. There was an restriction kettle and tea and coffee plus a fridge in each room. We were very comfortable. The place has a family inn feel, the staff care, there is a piano in the lobby, a library corner, a little garden etc. The price was fantastic! We would definitely come again!
GGreenAlThe staff was extremely helpful, even the girl behind the counter helped with our luggage. The breakfast bar was beautiful and better than we have seen in any hotel. The room had a nice view of the Sea of Galilee. We wanted to get a quick snack at night and the staff pointed out the places in the area where we could go, then offered to call ahead to see if they could get us a discount for staying at the hotel. We could not have expected better service, in fact they exceeded our expectations in every area.
YYosi SherezThe hotel is designed beautifully and located in marveless area.
Unfortunately , the facilities are closed at 19:00 such as the pool and gym, No extra entertainment in the evenings and not enough lessens are offered such as yoga and more, the rooms are not well cleaned (for example, a lot of dust on the ceiling fan) and the parking area is not well managed (we arrivrd in thr evening, it was very cold and we had to park far and walk far)
GGuest UserThe Leonardo Club hotel was well located and I was pleased to have a great view of the Sea of Galilee from my window.
The food was in plentiful supply and there was a very good variety including things for vegans and vegetarians.
The room was comfortable and clean.
Service was good although not outstanding as had to ask for my room to be cleaned when it had not been done by 3 pm.
Facilities on offer are good for families.
DDramaThe best hotel I’ve ever been privileged enough to stay at this Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms and high quality service. Excellent property and very convenient to USC activities. Front desk staff is extremely efficient, pleasant and helpful. Property is clean and has a fantastic old time charm.
GGuest UserThe hotel is of a very high standard Includes all spa services And has one of the highest levels of service we have seen in Israel.
However, we were disappointed to discover that the heated pool was actually heated to an inadequate temperature, which meant we didn't get into the pool at all - we expected more than that.
SStoneKathleenExceptional hospitality for a Shabbat stay as I moved between locations. The meals were fantastic. The staff was so helpful in helping me find a taxi to an off the grid location for this non Hebrew speaking guest. Thanks for making my visit so special. The pool was an added delight.
GGuest UserHotel is one of the nicest hotels in that area Is one of the only three waterfront properties in that area while the Breakfast and food are OK still nothing to compare to the five star hotels in Jerusalem rooms were cleaned daily hotel has a nice pool and spa
GGuest UserWas a nice experience overall. Didn't try the food, so can't comment on that. Took a bit long to check in, had a few run-ins with the staff, but enjoyed my stay. A bit pricy, but like the unique style of the hotel. Worth the price in my opinion.
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