I have used this Hotel on a couple of occasions. It is a ”transit” hotel, not one I would expect to use for more than one night.
Staff are very good, friendly and helpful. Food at Breakfast is very good, I have not dined in the evening but there is a restaurant. There is a bar area though most guests seem to stay in there rooms. Pleasant outdoor sitting areas though a lot of building work was being done in November 2025
It may look close enough to walk to the airport but it is NOT. Take a taxi, staff helped me obtain an UBER cab at Rs/110
The room could have been cleaner and it's already showing some wear and tear. We've stayed here multiple times over the last 2 years and I have to stay it's not as nice as before. Location is still ideal though.
Check in was smooth and quick. I was escorted to my room. The room was well appointed, clean and house keeping did a good job. The hotel took care of an issue with slightly faulty bathroom faucets as well. Overall, a nice stay.
This lovely hotel has fabulous staff who attend to the minutest details. The rooms are spacious, and the Legacy rooms are beautiful and give you an ultra-luxury feel. The food is fantastic, with an excellent choice of Bengali cuisine besides Indian and Continental options. Good pool and lovely central location
In Darjeeling, it can be regarded as one of the best quality hotels. Although the surrounding area is very shabby, it is a small harbor, which is especially suitable for two people (because of the double breakfast). From Darjeeling Railway Station, drag the suitcase to the hotel for about 15 minutes. Young people are fine. It is only 5 minutes to walk from the hotel to the Peak Plaza. It is very convenient. There is a night market with stalls nearby. There was even a miniso, and I was drunk too, and the holiday brand that lost the Chinese face was flooding everywhere. The video was shot in the room with a time-lapse. In addition, free luggage storage is provided here, you can go for four or five days on foot, leave your luggage here, and pick it up later.
The staff are friendly but less enthusiastic. The food which provided in restaurant was expensive but with less variety and quantity. The room is clean but with a lot of flies.
It was great trip to Darjeeling. Our room got upgraded by receptionist. She was very humble and kind. She given us the room with mountains view. All staffs were kind and helpful. It was great and comfortable stay. Views from hotel are amazing. Wish to stay again.
Great
43 reviews
9.1/10
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€26
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8.5/10
Very Good
GGuest UserThis lovely hotel has fabulous staff who attend to the minutest details. The rooms are spacious, and the Legacy rooms are beautiful and give you an ultra-luxury feel. The food is fantastic, with an excellent choice of Bengali cuisine besides Indian and Continental options. Good pool and lovely central location
EEHSANIt is really a nice hotel. Good ambiance.
Some people will complain about back side construction view & noise.
But fortunately I got front side room, moreover who looks outside in city hotel?
But for sound hotel May change backside windows to soundproof options.
Clean & decorated room.
Breakfast is ok, rather I would say Good if not Very Good.
Reception people are very helpful, I got early check-in at 12:30PM.
Nearby Shopping District.
As it is busy area, so get ready for whole day huge traffic.
CCharlesLouisThank you very much to all rhe team for their service and attitude during our stay. My wife and I had a really great stay at JW Marriott. A special thanks to Raima and her kindness as the exécutive team that were awesome too :) 😍
Already came back and will be back later too :) best address in Kolkata!
SShree Vardhan MundhraCheck in was smooth and quick. I was escorted to my room. The room was well appointed, clean and house keeping did a good job. The hotel took care of an issue with slightly faulty bathroom faucets as well. Overall, a nice stay.
GGuest UserThe overall experience was good. There were some issues with housekeeping which was annoying.
Service and staff were very good. Mr Raj received us very well late at night.
Service at the restaurant was exceptional.
GGuest UserHad a great stay, would’ve given a 5/5 but for some reason during check in the receptionist kept insisting that she could only give me 2 x twin bed room for 6 people even though I’d paid for 3 x twin bed rooms. Maybe she was confused but it’s not what we needed after a long journey (especially even after showing her my booking confirmation).
However in saying that, everything else was great and staff are super friendly and attentive.
TTanjilHonestly speaking, the hotel was great. The location was a bit far from the airport, BUT it is located at one of the cleanest places in Kolkata, making it a huge plus. Now for the details:
Room: 5/5. The decoration, the ambiance, the wall art.
Lobby and other places: 5/5. Absolutely loved the design and hotel architecture.
Bathroom: 3.5/5. Honestly, it is a basic bathroom, but I expected more from a 5 star hotel, even on the cheaper rooms. There was no bathtub, which I feel is fairly common everywhere I’ve stayed in.
ONE PROBLEM: A major issue I have faced was after turning on the water. It had a smell, which I am guessing is from the river beside it. I feel like the Hotel should add a water filter to avoid this problem, because the smell doesn’t go away until the water is turned on for at least 5-10minutes. If I wasn’t South Asian, I probably couldn’t have taken the smell as easily as I did. I would put this in High Priority to fix for attracting many more customers.
Bar and Food: 4/5. Good collection, great taste but very expensive.
Lastly, a shoutout to Al Jabbar and Al Sahid from the Housecleaning service, they were extremely polite, fast, very thorough with their cleaning and very well mannered. Absolutely a delight to talk to and learn about the local areas.
I would definitely stay at this hotel again. Very rare to find such good hotels, with some minor flaws.
GgerardVery friendly staff and good location. Although 3 stars is a bit high. It is rather 2,5 stars. Breakfast was a good start of the day, continental and Indian. Room was small and old, ac noisy. But who cares; you don’t go to Kolkata to stay in your room. On the roof was a terrace where you can eat and drink. All in all great stay. Will definitely come back next time
GGee WooIt is a floating hotel I didn’t realize.
Very convenient and beautiful hotel
All staff were so friendly
For Instagramers, it would be heaven
Breakfast was brilliant with curry, nan, zapati and so ***y sweets!
It is floating but very comfy
Only 1 issue l, no toilet paper or tissue any place even inside a room
It would be India issue, not a hotel issue though
I LOVED THIS HOTEL!!
Definitely will recommend my friends too
DDulumoniHospitality was excellent. All the staff were very courteous, which is really commendable as now a days hotel staff are usually found to be inefficient.
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