Our initial impressions were mixed. On one hand, we were impressed by the hotel’s atmosphere and the check-in staff were efficient and friendly. On the other hand, there were some “interesting” house rules displayed at front desk which made us question what type of people they have staying in the hotel and how they view/treat their customers.
The location is 10/10. 1 minute walk to Maashaven metro station, very centrally located and saved us lots of travelling time. More time for exploring!
The service was extremely mixed and inconsistent. The desk staff were lovely and kind. I needed late checkout at 5am and someone was there to deal with the matter quickly. However, the lady who appears to be the manager is cold and quite frankly rude. My partner became unwell on our last night and by 2pm he was better but still not 100%. I explained the situation and requested 1 extra hour as he got himself together. The member of staff I spoke with was very sympathetic and had to double check with the manager if we could stay the extra hour. Totally within their rights to say no, I understand that. The manager agreed. It’s the way she handled the matter - with absolutely no grace and no manners. She was evidently reluctant and did not directly address me at any point, she completely ignored me. Really bad customer service, especially in an already stressful situation. Please learn how to communicate with people or don’t work or sit at the front desk with your terrible attitude, bringing down the rest of the hard working, friendly front staff desk.
Hotel near Centrum,Hague100% of visitors choose this area
LLouis Joe2025.12.08
It was a 10/10 experience from the moment I arrived.
The room had a soothing, inviting atmosphere that made it easy to settle in right away, and everything was kept spotless throughout the stay. The bed was warm and comfortable, the lighting gentle, and the entire space felt thoughtfully arranged to make resting feel natural. Every feature in the room worked perfectly, with no little issues to get in the way, which added an extra layer of ease to the stay.
The staff carried themselves with a calm professionalism, always available, always respectful, and never intrusive. They handled questions, requests, and small details with a quiet confidence that made every interaction smooth. Their consistency gave the whole stay a sense of steady reliability.
From check-in to check-out, the service flowed without any delays or confusion. Even minor needs were addressed quickly and with care, often before I had to think twice about them. The overall atmosphere of the place brought a sense of comfort that built up over time, turning the stay into something genuinely relaxing and satisfying.
In the end, it felt like the kind of place where everything simply worked the way it should, no stress, no friction, just comfort handled with intention. A stay that was not only pleasant but genuinely memorable, and one I’d easily call a perfect experience.
This hotel was the perfect choice since I was attending a conference at the exhibition center right across the street. Being able to walk there in just 5 minutes was incredibly convenient. The room was small but well-designed, and the king-size bed was very comfortable for one person.
I had a really great stay at this hotel. The location is perfect — it’s very close to the beach, which made everything so convenient. From my window, I had a beautiful view of the sea, which made the experience even more special.
The staff were incredibly kind and helpful. They went above and beyond to assist me — they even gave me a charger for my phone when I needed one and helped print an important document for me.
Overall, I felt very well taken care of and would definitely recommend this place to others!
I had an absolutely wonderful stay at this hotel in Rotterdam – easily one of the highlights of my trip.From the moment I arrived, the staff were incredibly warm and welcoming, making the whole check-in process smooth and հաճ pleasant. The room was beautifully designed, spotless, and very comfortable. I especially appreciated the attention to detail, from the bedding to the lighting and overall atmosphere.I would definitely come back and highly recommend it to anyone visiting Rotterdam.
It is more like a smart hostel so not there were not many people helping, but our CityHost Jed was very helpful and helped us with our check-in. The facilities were very clean and complete with everything one would need for a stay, including towels, shampoo and even a bath robe was provided. It was worth the money and would definitely stay there again!
Getting there was incredibly easy — it’s only about an eight-minute metro ride from Rotterdam Central, and the hotel is literally just outside the Leuvehaven metro station, which makes arrival and getting around very convenient.
The hotel itself was very clean, and the staff were consistently friendly and welcoming. We had a canal-facing room, which was beautiful, especially in the evening when the lights reflected on the water — definitely a lovely touch to the stay.
It’s also about an eight-minute walk to Beurs, so you’re well placed for shops, restaurants, and the city centre without being right in the busiest area. I’d happily recommend this hotel for both comfort and location.
The hotel parking lot is large and convenient.
The room is clean and relatively spacious overall.
The hotel breakfast is slightly simple, mainly bread and eggs.
Clean place with nice staff. Near to restaurant and the Keukenhof garden. Recommended if you stay in Lisse. The garden is very crowded from the noon time and we are glad that we stay here for a night and can enter the garden at very early morning.
It's a little far from the tram, but it's in a quiet residential area compared to the hotel. Although the room is not big, it has everything it needs. It has all the necessary details and is very clean. However, if the water in the bathroom is turned up a little, it will easily overflow onto the floor outside. That's the only pity. Everything else is good overall.
Very Good
14 reviews
8.5/10
Price from
€47
per night
Check Availability
See All Hotels With Breakfast in Zuid-Holland
Travelers Reviews of Zuid-Holland Hotels
See all
8,6/10
Very Good
LLeslieZaiI booked a city-view room but was given a view of the back parking area instead. Everything else was good
I had a wonderful stay at Bilderberg Parkhotel Rotterdam. The location is perfect—close to everything yet quiet and peaceful. The room was clean, modern, and comfortable, with a lovely view. The staff were friendly, helpful, and made me feel very welcome. Overall, a pleasant and relaxing experience. Highly recommended!
RRocks tripsWorth the money, was only here overnight so ideal, lack of any storage in room far from ideal, no lockers but you could store behind reception if needed, I didn’t get there till 11 pm so just put my bag beside my head as I was getting up early anyway but not convenient if staying more than that
With a last minute decision to visit Rotterdam with my son, we chanced upon Art Hotel. Modestly priced and right next to Maashaven, it took less than 10 minutes to reach from Rotterdam Centraal. Even we arrived late after 10pm, there was nothing to worry about as the hotel is right next to the Metro station and brightly lit! The reception was fabulously served by Nadia who upgraded us to a 4 bedder in 2 rooms. Room was clean, set at the right temperature and shower was hot and at the right pressure. Nothing to complain about!
The hotel was really clean. The photos we saw of this hotel all over the internet showed it to be close to the promenade, but unfortunately it wasn't like the photos and it was a long walk from many things. The breakfast didn't have the variety that a five-star hotel should have, it was about the same as a four-star hotel and there was very little choice. The Netherlands is famous for its cheese, and considering it was a five-star hotel and in the Netherlands, there was very little choice of cheese at the hotel's breakfast. The hotel didn't have slippers, it's a good thing we had brought them with us. We went to five- and four-star hotels in several different countries and they all gave us a bottle of mineral water a day, but here, no, there was no water and we bought it ourselves from the market. And another thing that really bothered us was the extreme coldness of the room🥶, to the point where it was like winter (we were there on September 1st). The air conditioner in the room was always on and could not be turned off at all, and they themselves confirmed this, and unfortunately I got sick there🥺😮💨. One of the towels and one of the pillowcases were also dirty. If they can't be washed, they should be thrown away. This brings down the quality of a five-star hotel. The menu selection was limited, but we had a very delicious fish dinner.😋
It was a 10/10 experience from the moment I arrived. The room had a soothing, inviting atmosphere that made it easy to settle in right away, and everything was kept spotless throughout the stay. The bed was warm and comfortable, the lighting gentle, and the entire space felt thoughtfully arranged to make resting feel natural. Every feature in the room worked perfectly, with no little issues to get in the way, which added an extra layer of ease to the stay. The staff carried themselves with a calm professionalism, always available, always respectful, and never intrusive. They handled questions, requests, and small details with a quiet confidence that made every interaction smooth. Their consistency gave the whole stay a sense of steady reliability. From check-in to check-out, the service flowed without any delays or confusion. Even minor needs were addressed quickly and with care, often before I had to think twice about them. The overall atmosphere of the place brought a sense of comfort that built up over time, turning the stay into something genuinely relaxing and satisfying. In the end, it felt like the kind of place where everything simply worked the way it should, no stress, no friction, just comfort handled with intention. A stay that was not only pleasant but genuinely memorable, and one I’d easily call a perfect experience.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.