I chose this hotel because it offered airport transfers... but then I realized there was actually a hotel *inside* Arlanda Airport! If I had known, I definitely wouldn't have picked this one. The route turned out to be a much longer detour than I expected, too! The driver didn't help with my suitcases and was quite inconsiderate. When I tried to board the shuttle at the airport, I was asked if I was a guest. As I fumbled to show my booking confirmation, the driver quickly walked off and seemed ready to depart, which made me panic! This is hardly what I'd call attentive service... I suppose some people might not mind, but I certainly did.
I did feel that the breakfast and room decor could have been of a slightly higher standard. While the stay was comfortable, a bit more attention to detail in these areas would have made the experience even better.
It’s a good stay for people either having an early or late flight. Aiden provides free shuttle service twice every hour and the whole drive is approximately 5 to 6 minutes, just remember to check their schedule. One thing I’m not quite satisfied is the cleaner didn’t remove the trash from previous guest, lukily they’re all in a paper bag. I didn’t head up to the receptionist since I arrived Aiden at very late night (check-in is available for 24 hours as they have 2 self-checkin machines), but they did apologise for that when I told them during check-out. I believe it’s just a minor issue (at least for me). In general, it’s good for short stay, they have breakfast and a large bathroom (compares to other one-person room).
It is a great experience staying in a ship for a night. The staffs are all very friendly and you could have your luggage stored for free which most of the hotels required you to pay for the locker. You could feel the wave when you stay inside which is exciting. You could also have a great nice city view from the bar above. I would come back definitely 😊
Facilities: Well-equipped, great hot water, and a very soft and comfortable bed.
Hygiene: Quite clean.
Environment: Close to the airport with a regular bus service, and not noisy around.
Great for a one-night layover. The bedding was incredibly comfortable; even as a light sleeper, I had a great night's rest. Despite being right by the airport, the soundproofing is excellent – I couldn't hear any plane noise while sleeping. There's also a convenient bus to the city center right downstairs.
Our room looks a bit old, but it was clean enough, and the view was really beautiful.
There are many chairs and tables in the lobby, so you can work or study there, or just chill.
There are not many amenities—only towels, slippers, and bathrobes were provided. This is pretty standard in Europe, so make sure to bring your own toothbrush and toothpaste.
It was a very nice stay on a yacht. The location is very close to Stockholm’s Old Town, making it convenient to get to all the main attractions. The view outside the yacht is also beautiful. Although the room is not very large, it is clean and tidy. The breakfast selection is somewhat limited, but still acceptable.
Good location for Old town and Royal Palace and ferries as well as walking distance to other islands nearby for museums. Clean and warm accommodation and toilets. Have to ask for kettle but no tea or coffee in the room. There’s no toiletries in the shower. No 24 hour reception.
We visited during Christmas, and the decorations were absolutely lovely, putting us in a great mood. The hotel's proximity to Stockholm Central Station and the bus terminal (for airport buses, etc.) made transportation incredibly convenient. The room was spacious enough for our stay, and we experienced almost no inconveniences. While there were some delays in restocking toilet paper and tissues, the service otherwise was very attentive!
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103 reviews
9.2/10
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LLinxianshengbeijingThis hotel is located right next to Stockholm's central train station, offering excellent transport links, including an express service to the airport. The rooms are spacious and clean, and come equipped with a kettle. A standard room costs around 1000 RMB per night and includes a very generous breakfast. This is considered quite inexpensive, even a real bargain, given the high prices in Nordic countries. It's a highly recommended option for anyone visiting Stockholm.
GGuest UserI recently stayed at this hotel with my family, hoping for a relaxing break. However, our experience was far from what we expected.
Upon check-in, there was no mention of any building works taking place. It wasn’t until later that we noticed a small sign in the hotel lift, casually mentioning that disturbances might occur between 9 AM and 5 PM from Monday to Friday. Unfortunately, this warning was not only insufficient but also inaccurate. We were rudely awakened at 7:15 AM by loud drilling, far earlier than the supposed start time.
When we went down for breakfast, we were shocked to find that the building work had already begun, well before 9 AM too. The noise and disruption made it impossible to enjoy and certainly not a relaxing start to the day. The coffee was dreadful, as another reviewer had mentioned, and the breakfast experience was further marred by the staff’s lack of attention. If you are lucky enough to have your table wiped, don’t expect it to be done with a clean cloth or any cleaning products. Rooms shabby, location however is good.
The situation worsened after we checked out. Despite having prepaid for our stay through Trip.com, we were charged again on our credit card for the entire stay, 24 hours after departure. This has resulted in the hassle of trying to get the hotel to refund us from overseas and we’ve had to engage our credit card company to assist with the dispute. While Trip.com has done their best to secure compensation for the building work disruption, the hotel has been utterly uncooperative occurring to trip.com seniors.
Adding insult to injury, we didn’t even receive a goodbye when we checked out—just a lacklustre experience from start to finish. This hotel is part of a large chain it seems, but it’s clear that they are not customer-focused at all. I would strongly advise reconsidering whether they deserve your money. There are plenty of other places that understand the basics of hospitality….. improvements needed!
CCarol K.F.Excellent location next door to the Airport Express train and bus stations. There's a well-stocked supermarket at the station with a good variety of locally produced items like chocs and jerky to buy home as gifts. It takes just a couple of minutes walk down the road to reach a Hop On - Hop Off bus pickup/drop-off point. In the evenings, there's complimentary water, tea, apples and toffees/mints at the spacious lobby. Very helpful frontline staff who provided clear directions and restaurant recommendations.
GGuest UserI had a fantastic stay at Story Hotel Stockholm Stureplan right in the heart of Stockholm. The location was unbeatable — just steps away from great shopping streets, excellent restaurants, and easy access to public transport, making it perfect for exploring the city on foot. Many attractions like Nybroviken, Strandvägen promenade, and the metro are within walking distance, so it was incredibly convenient for sightseeing.
The staff were friendly, professional, and always ready to help, from check‑in to offering local tips. They made me feel truly welcome, and service throughout my stay was consistently excellent.
The room was clean, stylish, and comfortable, with modern design details that gave it a chic, Scandinavian vibe. While European city hotels sometimes have smaller rooms, everything felt well‑organized and cozy, and the comfortable bed ensured a great night’s sleep.
One of the highlights of my stay was the breakfast buffet — it offered a variety of tasty choices and was a great way to start each morning before heading out to explore.
The hotel also has a lively bar and restaurant downstairs, perfect for grabbing a drink or dinner without going far. The overall vibe of the property was modern and fun, making the stay feel more like a memorable experience than just another hotel visit.
Overall, I would highly recommend Story Hotel Stockholm Stureplan to anyone visiting Stockholm — especially if you want a stylish, centrally located hotel with great service and a welcoming atmosphere.
GGangtou1973The hotel is very conveniently located close to Train Stations 41 and 40, falling within the 'Small' transport card zone. The nearby palace is worth a visit if you have some free time. However, upon checking in, a man who appeared to be Indian opened our room door, claiming he was there to perform a hygiene check. My daughter and I were absolutely terrified; it was horrifying. This clearly demonstrates a serious management oversight. Fortunately, we weren't changing clothes at the time. For the rest of our stay, we kept the 'Do Not Disturb' sign on our door.
AAzmann BWe stayed at Downtown Camper by Scandic in Stockholm and overall had a mixed experience.
The hotel is beautifully designed in a Scandinavian style, modern and stylish, and the property is very clean. Its downtown location is a major highlight — extremely convenient, with many shops, restaurants, and attractions within walking distance. Finding food or places to explore nearby is very easy.
However, there are some downsides. The hotel does not provide in-room amenities, so guests need to bring their own toiletries. We stayed in a room for two, and it was very small, with barely enough space to move around or open luggage comfortably.
The staff were not very friendly, which was a bit disappointing considering the hotel’s premium positioning. Breakfast was very good, offering a wide selection of Swedish-style dishes, but the menu was the same every day, which may feel repetitive for longer stays.
Pros:
Stylish Scandinavian design
Very clean
Excellent downtown location
Many food and shopping options nearby
Good breakfast variety
Cons:
Very small rooms
No amenities provided
Staff could be more friendly
Breakfast menu repeats daily
Overall, a good choice for location and design, but space and service may not meet everyone’s expectations.
GGuest UserLocation is good near train station and shopping area but hotel looks old tho think they are going through some renovation inside, my room was spacious but a little hint once enter room it’s treasure hunting super irritating haha I have to hunt for my bedroom slippers toothbrush and kettle 😂 please ask for city view if possible cos once I open my window blind I’m like a prisoner inside looking out to an enclosed hotel rooms walls no view at all (please refer to my pictures) also I think it’s the European staff working culture and attitude cleaners are not detailed same as Marriott Denmark where I came from haha they gave me a half used small bottle hand cream then half side of slippers disappearing then some days they left their dirty cloth on my sink counter 😫 also not sure if they clean the toilet thoroughly or not cos if yes they would have noticed a faulty shower head and reported it to be fixed right? .. 5 days and the water is still sprouting out each time I turned it on goodness me! 😆(I wish I can post video of it)
Hotel food so so only meatball super salty eating area a bit dirty but a few serving staffs are very polite but was kind of disappointed with their hotel manager and security personnel I was molested during breakfast and none can help me out unless I make a police report it was a sucks day for me but overall Stockholm Sheraton can stay
GGuest UserThe shower room very very small, no drop in the shower room floor, only a gentle falls, floors get wet easily. No slippers provided, good to bring your own. There’s no coffee tea making facilities, if you need hot water, has to get it from the lobby. The location is ok, next to World Trade Center and Arlanda Express. Standard Double Room size is ok for two person, enough space to open two 24” luggage.
AAlannuoThe location is fantastic, just a six-minute walk from the central station, five minutes from the airport express, and ten minutes from the pedestrian shopping street. The hotel has a very large and tastefully decorated lobby, complete with a bass guitar available to play.
The breakfast was excellent, with a wide variety of delicious options.
However, the room lighting was dim, the shower door leaked, and the towels were old and worn (though they were replaced upon request). The hotel has many rooms, so getting to your room after taking the elevator can involve a long walk down the corridor. During the Christmas holiday, the hotel was not very busy.
GGuest UserSuper sweet hotel with cozy rooms and very nice staff! Me and my work buddy stayed for one night only but I would stan there longer - easy!
Awesome breakfast and the chef made the moring more manageble with his nice persona. Thank you!
Nice bed, nice room. Nice everything!
I will be back!
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