I chose this hotel because it offered airport transfers... but then I realized there was actually a hotel *inside* Arlanda Airport! If I had known, I definitely wouldn't have picked this one. The route turned out to be a much longer detour than I expected, too! The driver didn't help with my suitcases and was quite inconsiderate. When I tried to board the shuttle at the airport, I was asked if I was a guest. As I fumbled to show my booking confirmation, the driver quickly walked off and seemed ready to depart, which made me panic! This is hardly what I'd call attentive service... I suppose some people might not mind, but I certainly did.
I did feel that the breakfast and room decor could have been of a slightly higher standard. While the stay was comfortable, a bit more attention to detail in these areas would have made the experience even better.
It’s a good stay for people either having an early or late flight. Aiden provides free shuttle service twice every hour and the whole drive is approximately 5 to 6 minutes, just remember to check their schedule. One thing I’m not quite satisfied is the cleaner didn’t remove the trash from previous guest, lukily they’re all in a paper bag. I didn’t head up to the receptionist since I arrived Aiden at very late night (check-in is available for 24 hours as they have 2 self-checkin machines), but they did apologise for that when I told them during check-out. I believe it’s just a minor issue (at least for me). In general, it’s good for short stay, they have breakfast and a large bathroom (compares to other one-person room).
The room was clean and the staff were very friendly. Close to the city center and the view from the boat is so beautiful. All was good price , including the breakfast.
The perfect airport hotel, there’s a shuttle bus from the hotel to the airport but is also in walking distance. Staff were great, room was comfortable, would highly recommend.
Extremely pleased! Perfect for layovers! The hotel is located right inside the terminal building, with a bus stop right downstairs, making it incredibly easy to get to the train station by bus. The overall environment is very clean and well-maintained. Plenty of hot water with great water pressure. The breakfast selection was good, and it tasted great too! Service was also excellent, and the lady at the front desk was very warm and welcoming. Absolutely loved Stockholm!
Our room looks a bit old, but it was clean enough, and the view was really beautiful.
There are many chairs and tables in the lobby, so you can work or study there, or just chill.
There are not many amenities—only towels, slippers, and bathrobes were provided. This is pretty standard in Europe, so make sure to bring your own toothbrush and toothpaste.
It was a very nice stay on a yacht. The location is very close to Stockholm’s Old Town, making it convenient to get to all the main attractions. The view outside the yacht is also beautiful. Although the room is not very large, it is clean and tidy. The breakfast selection is somewhat limited, but still acceptable.
Good location for Old town and Royal Palace and ferries as well as walking distance to other islands nearby for museums. Clean and warm accommodation and toilets. Have to ask for kettle but no tea or coffee in the room. There’s no toiletries in the shower. No 24 hour reception.
Arrived in Stockholm during Nobel Week, and it was super convenient to get here by bus from the airport. The bus stop is just across a bridge from the hotel, easily walkable. The hotel's location is excellent, about a 3-minute walk from Stockholm Central Station. The room was generally very clean and well-maintained, but I had booked a windowless room, so travelers who prefer natural light should be aware. Overall, the stay met my expectations and was quite good.
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103 reviews
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LLinxianshengbeijingThis hotel is located right next to Stockholm's central train station, offering excellent transport links, including an express service to the airport. The rooms are spacious and clean, and come equipped with a kettle. A standard room costs around 1000 RMB per night and includes a very generous breakfast. This is considered quite inexpensive, even a real bargain, given the high prices in Nordic countries. It's a highly recommended option for anyone visiting Stockholm.
GGuest UserI recently stayed at this hotel with my family, hoping for a relaxing break. However, our experience was far from what we expected.
Upon check-in, there was no mention of any building works taking place. It wasn’t until later that we noticed a small sign in the hotel lift, casually mentioning that disturbances might occur between 9 AM and 5 PM from Monday to Friday. Unfortunately, this warning was not only insufficient but also inaccurate. We were rudely awakened at 7:15 AM by loud drilling, far earlier than the supposed start time.
When we went down for breakfast, we were shocked to find that the building work had already begun, well before 9 AM too. The noise and disruption made it impossible to enjoy and certainly not a relaxing start to the day. The coffee was dreadful, as another reviewer had mentioned, and the breakfast experience was further marred by the staff’s lack of attention. If you are lucky enough to have your table wiped, don’t expect it to be done with a clean cloth or any cleaning products. Rooms shabby, location however is good.
The situation worsened after we checked out. Despite having prepaid for our stay through Trip.com, we were charged again on our credit card for the entire stay, 24 hours after departure. This has resulted in the hassle of trying to get the hotel to refund us from overseas and we’ve had to engage our credit card company to assist with the dispute. While Trip.com has done their best to secure compensation for the building work disruption, the hotel has been utterly uncooperative occurring to trip.com seniors.
Adding insult to injury, we didn’t even receive a goodbye when we checked out—just a lacklustre experience from start to finish. This hotel is part of a large chain it seems, but it’s clear that they are not customer-focused at all. I would strongly advise reconsidering whether they deserve your money. There are plenty of other places that understand the basics of hospitality….. improvements needed!
TTonylai1988This stay was absolutely fantastic! The staff were incredibly warm and attentive, always quick to respond. The hotel facilities were complete and well-maintained, everything was clean and tidy, and the overall environment was very comfortable. It offers excellent value for money. I've already recommended it to friends and will definitely choose to stay here again next time!
GGuest UserI had a fantastic stay at Story Hotel Stockholm Stureplan right in the heart of Stockholm. The location was unbeatable — just steps away from great shopping streets, excellent restaurants, and easy access to public transport, making it perfect for exploring the city on foot. Many attractions like Nybroviken, Strandvägen promenade, and the metro are within walking distance, so it was incredibly convenient for sightseeing.
The staff were friendly, professional, and always ready to help, from check‑in to offering local tips. They made me feel truly welcome, and service throughout my stay was consistently excellent.
The room was clean, stylish, and comfortable, with modern design details that gave it a chic, Scandinavian vibe. While European city hotels sometimes have smaller rooms, everything felt well‑organized and cozy, and the comfortable bed ensured a great night’s sleep.
One of the highlights of my stay was the breakfast buffet — it offered a variety of tasty choices and was a great way to start each morning before heading out to explore.
The hotel also has a lively bar and restaurant downstairs, perfect for grabbing a drink or dinner without going far. The overall vibe of the property was modern and fun, making the stay feel more like a memorable experience than just another hotel visit.
Overall, I would highly recommend Story Hotel Stockholm Stureplan to anyone visiting Stockholm — especially if you want a stylish, centrally located hotel with great service and a welcoming atmosphere.
GGangtou1973The hotel is very conveniently located close to Train Stations 41 and 40, falling within the 'Small' transport card zone. The nearby palace is worth a visit if you have some free time. However, upon checking in, a man who appeared to be Indian opened our room door, claiming he was there to perform a hygiene check. My daughter and I were absolutely terrified; it was horrifying. This clearly demonstrates a serious management oversight. Fortunately, we weren't changing clothes at the time. For the rest of our stay, we kept the 'Do Not Disturb' sign on our door.
AAzmann BWe stayed at Downtown Camper by Scandic in Stockholm and overall had a mixed experience.
The hotel is beautifully designed in a Scandinavian style, modern and stylish, and the property is very clean. Its downtown location is a major highlight — extremely convenient, with many shops, restaurants, and attractions within walking distance. Finding food or places to explore nearby is very easy.
However, there are some downsides. The hotel does not provide in-room amenities, so guests need to bring their own toiletries. We stayed in a room for two, and it was very small, with barely enough space to move around or open luggage comfortably.
The staff were not very friendly, which was a bit disappointing considering the hotel’s premium positioning. Breakfast was very good, offering a wide selection of Swedish-style dishes, but the menu was the same every day, which may feel repetitive for longer stays.
Pros:
Stylish Scandinavian design
Very clean
Excellent downtown location
Many food and shopping options nearby
Good breakfast variety
Cons:
Very small rooms
No amenities provided
Staff could be more friendly
Breakfast menu repeats daily
Overall, a good choice for location and design, but space and service may not meet everyone’s expectations.
SShanghai based coupleI stayed here with my mom who is from Sweden and is 79 years old but was travelling from the UK where she now lives. We were visiting family, both in and around Stockholm. This was an important trip for her, and me and we really needed it to go well.
Given such high expectations and unusual requirements because of my mom’s her age, we were really surprised by how well this hotel delivered and absolutely delighted with our stay.
The location was flawless and allowed her to see and do things nearby unassisted, while also allowing us to use the train from the main train station 5 minutes away to go to a nearby town, as well as within walking distance to meet her old school friends in a quintessentially Swedish coffee shop in the centre of town.
Breakfast was very authentically Swedish, but it was a bit odd that they didn’t have limpa bread. Otherwise an excellent selection of Scandinavian food that was delicious and filling. The view to the Stadshuset (Stoholm’s City Hall) where the majority of the Nobel prizes are given out from in the restaurant was really charming.
The rooms were spacious and finished to a really high standard.
The service and the staff were fantastic, including Marcus who met us at the door and helped with out bags, as well as Hannah and George. We cannot thank the whole team enough for thoughtful and awesome work to make such an important trip so memorable, easy and enjoyable.
Xxixcraftpeople are so nice there. i was in a double bed room ,its clean to off shoes after head into the hostel. hairdyers is at the reception to borrow. its so nice pretty much coffee is available all day. its cosy for us to stay for tournament.
LLiuliudeliuzouThe location is super convenient! It's just a few minutes' walk from the hotel to the Airport Express station, which is great for getting to and from the airport. Plus, it's really close to the main shopping district and there's a subway station nearby.
GGuest UserIt is near the Old Town subway station. There are elevators at the entrances and exits of the nearby subway stations, which is very convenient as you don't have to carry luggage. If you buy too many things in the old town, you can go back to the hotel immediately to store your spoils. Many nearby attractions are within walking distance. Although the hotel is very historic, it is well maintained and there is a terrace on the top floor where you can see the church. The staff is also very friendly and you can store your luggage after check-out. I would like to stay here again next time I come to Stockholm.
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