Good location, very close to the falls and the Rainbow Bridge. Easy to walk from American side to Canada side. Room very spacious and clean. Staff very friendly and helpful. Will definitely stay here again if come to the falls next time.
Overall it's OK, but it really doesn't meet the five-star standard. It's relatively old, the location is good, the service is generally OK, but it doesn't meet the five-star standard. I stayed for 9 days, and the housekeeping sometimes knocked on the door at 9 or 10 in the morning. Fortunately, I was awake. I had to check out today. The housekeeping knocked on the door at 9 o'clock, but I was still asleep. Then I hung a sign at the door saying ”Do Not Disturb”. They knocked on the door again and asked what time to check out, but I had already told the front desk about the delayed check-out. I feel that their links are flawed. Some staff feel that they are enthusiastic and enthusiastic about their work, and they will answer questions in a timely manner, but some do feel that their attitude is casual.
The lobby is well decorated, and the rooms are average.
The room was very nice for the money and the staff were superb in answering my questions. A staff member was outstanding in offering to lend an ice scrapper to scrap off ice on my car when I forgot to bring one. I would definitely stay at this location the next time I'm travelling the same route.
Hotel near Times Square,New York37.2% of visitors choose this area
GGuest User2026.01.07
This hotel is conveniently located near Times Square and 5th Avenue, just a 5-minute walk from the subway. There's a Target supermarket right across the street, making it super easy to get around. The lobby is on the 21st floor, and check-in is available after 4 PM. We were able to store our luggage for free on the day we arrived. Our room on the 32nd floor was a corner room with windows on two sides, offering great views. It was clean, spacious, and bright, and there was even a Chinese-speaking receptionist, which was a thoughtful touch. The ground floor entrance is a bit small and has a pillar in the middle, but once you're inside, it's quite spacious. My only complaint is that housekeeping only made the bed and emptied the trash; they didn't clean the hair on the floor or restock the tissues and toilet paper. I hope they can improve on that.
Check-in was simple with friendly front desk workers who offered us bottled water from a refrigerator in the lobby. The room was very clean and well-equipped with tea, coffee, a refrigerator and microwave. I especially liked the fact that the floor was not carpeted but wood laminate, which is much easier to clean. The pool looked brand new and was open late. Breakfast was perfectly adequate, coffee, tea, yogurt, fruit, cereal, milk and protein bars with bags to pack for takeaway or to eat there. The location was perfect to visit The Corning Museum of Glass, which was under 10 minutes away.
After getting off the plane at JFK, I drove for 6 hours to spend the night here. The next morning, I went to the Maple Leaf Country Thousand Island Lake Scenic Area. This Q has a microwave and refrigerator. The double bed is a good size. There are many sockets in the room. The air conditioner is relatively quiet. Breakfast is the usual. McDonald's is next door and you can walk there. Walmart is a 2-3 minute drive away.
Hotel near Times Square,New York37.2% of visitors choose this area
Ttony-dass2025.10.26
The location is fantastic, right in the heart of the bustling downtown area, making dining and sightseeing incredibly convenient. It's just a few minutes' walk to the Empire State Building and Times Square, and the subway is easily accessible for trips to the Metropolitan Museum of Art and Central Park. We arrived before check-in time, but the staff, seeing how tired we were, very kindly allowed us to check into our room early. This gesture brought a touch of warmth to us in a strange foreign environment. I hope to have the chance to stay here again next time.
The room is big and the location is good. You can walk to Niagara Falls. The breakfast is not a buffet, so you can't eat enough and it's not tasty. The check-in cookies are sweet and warm. Parking is very convenient. The price has increased from $16.2!
Great
106 reviews
9.0/10
Price from
INR 11,564
per night
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8.8/10
Very Good
DDr EddyThe hotel is in a very good location. Alexandra was so nice that she gave us a complimentary breakfast and accommodated us even before our check in time. It was a good experience. Although breakfast has a lack of food variety, it was good.
GGuest UserI think the main advantage of this accommodation is that it is reasonably priced for the location. The space behind the first-floor lobby is also quite charming. The bed was comfortable, and the internet worked well overall, although the connection for the Wi-Fi and TV occasionally cut out. There was no refrigerator, but ice was easy to access, so this was not a major issue for a short stay.
That said, there were also some downsides. First, the front desk staff were generally not very friendly and seemed defensive when responding to guest requests. I understand that they may have been tired due to the heavy snowstorm in New York at the time, but I still felt uncomfortable with the way my request was dismissed without much consideration, even though I was willing to pay extra if needed.
Second, the room was very cold. I was told this may have been because it was a corner room. After I requested additional heating, the situation improved.
Third, the bathtub would only fill halfway. It seemed to be an issue with the stopper, and although I was able to fix it myself, it was still inconvenient.
GGuest UserThe price was quite a good deal for New York, especially with a discount. The facilities and decor are up to Hilton's standards, but!! It was incredibly, unbelievably crowded. Expect to wait about an hour just to park, with only one staff member working. Checking in at the front desk, buying coffee, and even storing luggage all involved long queues. It seems like a lot of airline crew stay here too, so definitely factor in extra time for everything. There are tons of hidden fees. The deposit was given as a voucher, luggage storage cost extra, and even the in-room mini-bar items were charged. Given the location and the total price of $150, I guess I'll just put up with it.
KKitrynThis hotel is immaculate and absolutely everybody is above and beyond pleasant. Though not directly affiliated with the hotel, Inexpensive, super clean and very easily accessible parking is a two minute walk away at 25 Kent St. We paid $64 for 2 1/2 days of parking. The room was incredible. Exposed brick walls with super high ceilings, the bathroom had a huge tub and a wonderful shower. Pro tip: if traveling with someone that you do not want to see you naked, understand that it is not a one-way mirror over the bar and you absolutely CAN see into the shower While someone is showering. Luckily I was with my daughter, so this was not a real issue. The restaurant within the hotel and the Ramen place directly next-door are both wonderful. I did not make it to the rooftop bar this time but since I absolutely will stay at this hotel every time I come to visit I will check it out next time! The room was extremely quiet, temperature was easy to control. Now, a little too much honesty, I am an extremely “sensitive” person, and resting and hearing so much from the second I stepped into this hotel. I was never scared, as I definitely don’t typically get scared, but I had numerous very genuine and very obvious things happen while I say that this hotel, such as seeing things walk across the hall in both my room and the hallway, in the main lobby bathroom someone walked into the bathroom and into the stall next to me, but never left, and when I looked, there was no one there,and I was in the shower. I could hear several men talking to each other as if they were right next to me. I was definitely not hearing people from another room. I also heard the door to the stair well open, which is right next to our room and I was right next to the door so when I looked, there was nobody there and I pulled it shut again. Just out of curiosity, as to what was there prior to the hotel, on the way home my daughter looked up the history to the hotel. Let’s just say it was very enlightening as to why i was experiencing so much activity in this hotel, especially on the third floor next to what I will assume would have been a fire escape at some point. It also may explain why the first thing that went through my mind when I opened the front door of the hotel and turned to my daughter and said “I’m surprised the hotel gets away with door opening inward. It goes against fire code. Anyway, You can look up the history yourself and understand all that I have said. :-)  either way, a spectacular hotel at a decent price and a very safe and beautiful part of the city. I will definitely stay here again!
SShuozoujiuzoudekaiwenThis hotel boasts a great location with easy access to transportation, and the shuttle service to LaGuardia Airport is a definite plus. My overall experience was fantastic. Firstly, the front desk staff were incredibly professional and welcoming, making check-in a breeze and instantly putting me at ease. The room itself was spacious and well-arranged, with a perfectly soft and comfortable bed. The cleanliness was impeccable, with attention to detail evident – no strange odors or dust anywhere. Restaurants, shops, and public transportation were all easily accessible nearby. My only minor suggestion would be to offer a wider variety of breakfast options, but overall, it's excellent value for money and highly recommended. I would definitely consider staying here again.
LLyss_ssI made a reservation online for 4 days, and on the 4th day I went to the hotel front desk to renew for 2 more days for a total of 6 nights (renewal on site was very expensive, official website price). During this period, I changed rooms once because the room I got for the first time was too low and had no view.
The facilities are rudimentary, and there are no slippers and pajamas. Not to mention that many American hotels don’t have them. The ambient light under the bed in the second room was broken. The wardrobe door was deformed and could not be closed. When the right cabinet door was opened, it would hit the bulge on the top. The air outlet can only be opened to about 60 degrees and cannot be fully opened. The faucet is obviously too short and difficult to use. These are all errors in design and construction, which are outrageous.
One night at 1:30 in the morning, the fire alarm in the room announced that there was a fire. After broadcasting it four times, we all planned to run away. Then the broadcast said it was okay. The alarm buzzer and the loudspeaker were loud. The white girl next door said that she immediately went to find a job. Personnel but no one, outrageous.
The staff are very good-looking.
The design of the hotel space is very good. As we all know, there is no design in the United States, so we come here just for the sense of design. The experience is average. If I go to New York again, I will not come back.
GGuest UserStart with the bad
Room was really cold even with the heater on full blast . There was a balcony and the balcony door was quite loose and draughty, the windows were not double glaze and you could hear a lot of the sirens and going on’s outside . The room was very dated but clean . No remote for the tv. Not many plug sockets and some did not look safe . The main door had a dent in the front and didn’t feel very secure . We had 2 double beds and they were quite springy .
The good
Staff at reception were really friendly, the bell boys were really attentive . Breakfast was included in my price and it was just a drink weather it be hot drink , a pastry and a piece of fruit . I enjoyed. Plenty of lifts to the rooms. The room was spacious and plenty of room. Plenty of towels and the maid came in every day and replenished. The location was great and it was in the quieter area of Times Square. The shower was good and there was also a bath. For the price we paid though was really good location and base. 30 mins walk to Maddison square garden . 10 mins to Central Park . 10 mins to rockerfella.
MmiriamhanMy card was lost, and the black lady at the front desk helped me deal with the problem. She was very nice. But the white manager had a very bad attitude👎
GGuest UserThe room size was average, but the location was great, right in the Financial District, about 200 meters from the Charging Bull and Wall Street. Breakfast didn't have a huge variety, but it was clean, and the sausages were tasty, though I wouldn't want them every day. Early check-in required a $150 deposit. The elevators were a bit small and you had to wait, but that's normal for a building with so many floors. The other guests were nice, mostly tourists, and everyone said 'good morning' when you saw them.
Hotel near Wall Street/Financial District, New York
Price per night from:INR 14,465
8.6/10
Very Good
MmsorefAfter a long flight to jfk this is a good option for a night of rest. The breakfast was decent above US standard. The room view was excelent. ( 19th floor) The hotel is new and room was very clean. I wish there is water fountqin on each floor but its available omly at reception. I was very satistified with the hotel for one night rest there was flowers in the lobby
Hotel near John F. Kennedy International Airport Area, New York
Price per night from:INR 9,970
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