5-Star Hotels in Shaanxi, China

I had a deeply impressive stay this time! After checking out, I was in a rush and left my portable charger in the room. Long after I had left the hotel, the housekeeping staff found it and immediately notified the front desk. The front desk called me right away, kept it safe for me, and later successfully mailed it back to me. This small gesture was especially heartwarming; it didn't feel like standard, polite service, but rather genuine thoughtfulness for the guests. The room was clean and quiet, the bedding was comfortable, and the front desk was very responsive. Highly recommended, and I will definitely choose to stay here again next time I'm in Xi'an!

Beautiful boutique hotel hidden on the last 3 floors on a high building at the center of the walled city. Very convenient and very quiet. Nice rooftop with swimming pool, bar, view point on the bell tower. Room was elegantly design and spacious. The service is amazing, very efficient yet patiente and talored to your needs. The staffed recommended us great restaurants and show. Joy served us a very nice cocktail at the bar. Food was delicious and lots of complementary snacks and drinks. I would recommend this hotel to anyone that come to Xi'an. Wonderful!

Fantastic stay! The room is spacious with a well-designed three-way separate wet and dry bathroom, and the facilities are very well-maintained. It was extremely comfortable. Although I initially thought the color scheme wasn't really my style, it actually felt very harmonious once inside. The location is also top-notch. The city wall is right outside the doorstep—perfect for renting a bike and riding along the top. There are plenty of restaurants and convenience stores nearby, and it's just a little over a ten-minute walk to the Forest of Stone Tablets Museum.

Fantastic hotel with spacious rooms. The pillows and bed were very comfortable, which is the best thing you can ask for as a traveler. I was originally going to book a hotel near the Datang Everbright City, but after checking the prices and reviews, I decided on this one. It's very close to the elevated highway on the second day and not far from the Everbright City either. Their breakfast, in particular, is genuinely amazing. Renaissance has always been a top-tier hotel brand, and even though they were acquired by Marriott, they’ve maintained their high standards of service and quality. I will definitely stay here again next time I visit Xi'an. The room photos look exactly like the promotional pictures, so I won't bother uploading more.

The hotel service was incredibly warm and attentive. Knowing it was my child's birthday, they thoughtfully decorated the room and even prepared a large cake! The fruits in the room and the beverages in the mini-bar were top-notch. The large soaking tub in the room was amazing—the water felt so relaxing, and sure enough, our skin felt silky smooth afterwards! Not only did they provide a private car to take us to see the 'Song of Everlasting Sorrow' performance and dining, but the breakfast at the restaurant was also exceptionally delicious. From the taste to the presentation, everything was first-class, and you could truly feel the genuine care and dedication put into everything they do. I just casually mentioned that the apples in the lobby smelled amazing, and when we got into the car, the butler handed us a bag of them as a send-off. My child was planning to buy a doll at Huaqing Palace, and the receptionist at the front desk happened to notice, proactively asked about it, and actually gave her one as a gift! We only stayed for one night due to limited time, but we received so much kindness and care—we are truly grateful! It was such a blessing to wrap up our holiday here. Thank you for giving us so many wonderful memories!

I've stayed at this apartment hotel over a dozen times, but this time I had a slightly different experience. First, the good points: the breakfast is richer than before, and the Shaanxi-style snack stall changes its offerings daily, which is excellent and unique. The rooms are well-cleaned, linens are fresh, and hygiene is good. The gym and pool are convenient and quiet, the pool water is clean, and the staff there are enthusiastic and attentive. Now for the less good, or rather, very bad points: the front desk service was terrible. Not only unprofessional, but also rude. When checking in, I wanted to change rooms due to the orientation, but was told that online bookings couldn't be changed. After some negotiation, they finally let me switch. I requested a takeout breakfast because I was checking out early, but when I did check out, the front desk staff on duty didn't know about it. I've never experienced this before; it was very unprofessional. They didn't even crack a smile, hardly what you'd expect from someone in the service industry, and apparently, this person was even a supervisor. Staff in other departments were all great, so I don't understand what's going on with this front desk. My elders even took a photo of that person, but considering privacy, I won't expose it here. I hope the hotel can strengthen training for its front desk staff and improve their basic professionalism.

For my October 1st holiday staycation, I decided to try the InterContinental South after visiting the InterContinental Weiyang last year. In terms of hardware, it maintains the consistent InterContinental style, and the decor is well-maintained. This time, I chose a small suite with a very spacious living area, where I spent a lot of time playing games with my child, haha. The executive lounge here is just okay; the food selection isn't extensive. On the evening of the 4th, there was nothing else for my child to eat except for Zhajiangmian, as she doesn't like spicy food. In contrast, the breakfast on the first floor was incredibly rich and varied – a surprising contrast. The executive lounge at Weiyang was more comprehensive, but the gym and pool here in Gaoxin are much better, with larger saunas and hot tubs. It wasn't crowded during the October 1st holiday, which was really nice. Before arriving, I specifically requested a non-smoking room. However, upon check-in, I was given a very smoky room. Thankfully, Miss Sarah promptly arranged a clean room for us, and I'm very grateful for that. The staff at the restaurant, housekeeping, and gym were all very professional and friendly. It was a wonderful October 1st holiday!

Novotel Xi'an Bell Tower is located right in the city center, right next to the Bell Tower, making getting around super convenient! There's even a direct shuttle bus right outside the hotel. The room amenities were great and the environment was spotless! I stayed for three days during the National Day holiday: the hotel service was exceptionally attentive, and the breakfast was rich with great local specialties. It left a wonderful and lasting impression on my first trip to Xi'an!

Had a very comfortable stay at the HUALUXE Xi'an Tanghua, and I just had to leave a review. Upon arrival, the concierge proactively stepped in to help with our luggage. Miss Xu made the check-in process smooth and efficient, and Shanzha at the front desk patiently explained the hotel facilities while thoughtfully offering local sightseeing tips. The guest room was exceptionally well-maintained with soft, pleasant lighting. However, it still differs from modern business hotels—if you are looking for high-tech gadgets and facilities, this might not be for you. But for those who appreciate traditional Tang Dynasty garden aesthetics and antique charm, this is definitely the place to choose.

My hotel stay was excellent; the room was clean and comfortable, and the service was warm and attentive. While staying at Gran Meliá, I also arranged a Hanfu photoshoot, which made the experience absolutely perfect. The hotel's garden landscape is elegant, with trees and rocks creating a beautiful scene at every turn. There's no need to rush out looking for photo locations, as the courtyard itself hides superb ancient-style spots. Wearing Tang Dynasty-style Hanfu here creates an incredibly immersive atmosphere, with the greenery and rocks perfectly complementing the traditional attire, resulting in a very high success rate for photos. The garden courtyard views are spectacular. The accompanying Hanfu photoshoot service was an added bonus; the costumes and styling were very professional and thoughtfully done. The photographer was patient and provided good guidance, and the garden setting made for a wonderful atmosphere. It's a one-stop shop for accommodation and photography, no need to run around. I highly recommend choosing this place when visiting Xi'an; you get both lodging and stunning photo opportunities, a win-win! Highly recommended!