5-Star Hotels in Shanxi, China

Shortly after booking the hotel, I was added to a concierge service group, and they contacted us in advance. The hotel is located within the ancient city, just a 2-minute walk from the Dongnanyi business district. Huayan Temple and Daiwang Mansion are also nearby, making it incredibly convenient for getting around! The hotel's style is perfect for photos, and the bedding is clean and high-quality, which is great for someone as particular as me. The hotel has its own Yungang Art Museum for guests to visit, and every staff member, from the front desk to the back office, was polite and courteous. In the afternoon, they provided tea, snacks, and dried fruits, and for late-night returns, there was a sweet pear soup – every detail was meticulously thought out. Breakfast offered a wide variety of dishes, including salmon, steak, and sliced noodles. During the May Day holiday, there were Guzheng performances and fire pot shows in the evening. It was a very pleasant stay!

The environment is quite good, and the amenities in the room, such as the smart speaker system throughout and the smart toilet, are very convenient. However, the service doesn't match the environment. Breakfast was chaotic; there was no one to guide us to a table, and we couldn't find chopsticks until we asked for them. They mentioned complimentary bathhouse and swimming tickets, but the women's area in the basement only has a pool for swimming. The 'bathhouse' consists of just two bathtubs, which require an extra charge to use. It's quite pointless; they might as well just say there's a swimming pool. The Fenglin Pavilion restaurant on the first floor is excellent.

Huge thanks to Kempinski Hotel Taiyuan! As a first-time visitor to Taiyuan, I was incredibly impressed. Not only was the service warm and attentive, but they also kindly upgraded me to an Executive Suite for free, which truly exceeded my expectations. My Black Diamond membership benefits were fully recognized and respected. The front desk was quick to respond and communicated smoothly, making the whole experience feel very welcoming. The room was spacious, comfortable, and well-equipped. I will definitely choose this hotel again on my next trip to Taiyuan and highly recommend it to all my friends!

This is the first time in my life I've been so angry at a hotel that I was shaking. And it wasn't a guesthouse or a budget hotel, but the Marriott, a five-star hotel in a resort area. Since the most convenient way to get from Beijing to Mount Wutai is by overnight train, I was extremely tired when I arrived at the hotel at 6 AM. When I tried to communicate about early check-in and breakfast, the front desk staff kept arguing with me. Issue 1: **Can Diamond Elite members check in 4 hours early? Answer: No, the earliest is 10 AM, even then. Checking in earlier than that requires an extra charge. But then she said there were no clean rooms available, which contradicts what she just said! And did I ever say I wasn't willing to pay extra? I was just very tired and wanted to rest, is that not allowed? Issue 2: **Do Diamond Elite members get free breakfast? Can I have it now? Answer: No, if you check in today, you can only have it tomorrow. I pressed further, but she ignored me and kept typing. I thought she was consulting with a superior, but after a minute, I realized she just didn't want to deal with me and was giving me the cold shoulder. She never looked at any of my information, nor did she provide any guidance, as if I owed her something. Even if my requests couldn't be met, I would accept it; I was just trying. But can someone with such an attitude really work at a front desk? Later, when I said I would complain about her, she took off her name tag and told me to take a picture, her expression clearly saying, 'Go ahead and complain, I don't care.' However, I must commend the restaurant staff and the front desk staff who handled my check-in later; their attitude was excellent. But I still feel very upset, and my vacation mood was completely ruined. This is also the first time in my life I've given a hotel a bad review.

This hotel, overall, is steeped in an antique ambiance, showcasing a profound and diverse cultural heritage. The room design is incredibly comfortable, both elegant and stylish. The staff's service attitude is excellent; they are warm and natural, making you feel right at home. The hotel's night view is particularly stunning, where grandeur and classical charm blend beautifully, creating a noble and tranquil atmosphere.

Every detail of this hotel was top notch! It was our first time in Datong, and staying at pingcheng hotel was one of the best decision we made! From the moment you arrive they greet you with a welcome drinks and fruits! The foot bath service felt amazing after a long day walking around the grottoes. The hotel is located in the quieter quarter of the ancient city. I would totally go back to stay at this hotel! They even got us a bag of Shanxi souvenirs!💖 The only thing I'd recommend to improve would be the breakfast selection. Adding cheese & ham and some other continental breakfast option would be great for foreign tourists.

The bedding was comfortable and the room design was reasonable, but the room had a noticeable smell of new renovations, and the facilities were generally unacceptable. Despite being advertised as a hotel built in 2025, the toilet sliding door was difficult to open, the bathroom sliding door did not close properly, the TV signal was poor and frequently froze and could not be projected, and the air conditioner made strange noises. It was simply impossible to associate this with the quality of a five-star hotel.

The environment is clean and tidy, the service is patient and considerate, and the front desk butler guidance is quite satisfactory. Will come again. Five-star praise!

Datong Yungang Hotel Review I've stayed in many five-star hotels, but Datong Yungang Hotel consistently ranks at the top for me. It truly lives up to its reputation as the best in the area. The overall decor is grand and stylish, with spacious and luxurious interiors that strike a perfect balance between opulence and elegance, without being over-the-top. The pricing is very reasonable, offering excellent value for money. The service is thoughtful and meticulous. The staff are responsive and attentive, making the entire experience comfortable. Room cleanliness is impeccable; every corner and all the linens are spotless and tidy. The breakfast buffet offers a vast selection, including a wide array of meats, vegetables, pastries, desserts, and local specialties, all of which taste great. The location is a major plus, less than two kilometers from Datong Ancient City, making it very convenient for exploring the area. Considering the comprehensive quality of its facilities, service, price, and location, it's definitely worth a second visit. This is my top recommendation for accommodation when visiting Datong!

The environment is great and very comfortable. Even though the ancient city was packed during the May Day holiday, this place felt like a peaceful retreat from the hustle and bustle. After exploring, it was so relaxing to come back to the courtyard. The butler service was excellent too. The courtyard's location is perfect, making it easy to get anywhere. The butler mentioned they developed the Southeast Yiborough, and it's definitely worth checking out – every shop there has its own unique charm. The only minor issue was the breakfast; while it looked lovely and was beautifully presented, it wasn't very tasty. The asparagus wasn't blanched, which made it taste a bit odd. I'd still stay here again if I come back to Datong.