Top rated hotels in Shanxi

Pullman Taiyuan
4.7/52093 Reviews
Taiyuan Zoo
Having lived in private residence at an overseas Pullman Hotel, this Pullman is different. Pros: - Very professional, presentable, helpful, prompt, and well spoken multi-lingual staff at reception and breakfast (staff member Ivo is exemplary of these qualities, also Zhao fengpei (gentlemen on the door who helped me with my bag and the car door), and the gentleman that was by the door at check-in who helped expedite the check-in process). - Comfy beds and pillows. - The softest and best bathrobes! - Yoga mat in the room in a nice touch Cons: - A general issue across most hotels is enforcing the non-smoking policy. Unfortunately there was a group of men smoking in the lobby (despite the non-smoking signs), one elevator smelled of cigarette smoke, the a/c seemed to recirculate this smell, and I had to change rooms the second day as the smell of old cigarette smoke was embedded into the pillows and you could smell it every time you walked into the room. Therefore it triggered my asthma. Although they were very busy, I was able to change rooms after the first night. - Unfortunately the executive lounge was not open and your only other option is the lobby. - No spa - Only one restaurant open at night and no room service - Is in need of more regular general maintenance Room for improvement: - While the lounge is unavailable it would be helpful to communicate this to your executive room guests when checking-in or on the booking website which it wasn’t. My husband had to prompt this conversation at check-in. But it was clear there was no set alternative, that is, just go to the lobby lounge and have what you like (no timing, no specifics). This led to confusion for the staff members in the lounge. To save time for staff and the customer, a simple bulleted list on an A4 sheet is what Kempinski do. Perhaps a note on the guests profile or the room number should suffice. - Slightly envious that the other reviewers were upgraded. We were supposed to be upgraded from the executive room for free as a platinum member but that never happened. However, it was good that Kelly offered the minibar, and some drinks and cakes at the lobby lounge as free. - Also, our first executive room 1710 was dark, windows were filthy, it was run down and had no Nespresso machine (compared to 1805 which was the same room type but a lot better).
Kempinski Hotel Taiyuan
4.7/52242 Reviews
Changfeng Street/Qinxian Commercial Area
In the past when I go to Taiyuan I always stayed at Pullmans next to FuLi Xinhualing area. I decided to give this hotel a try due to its location and convenience. Location is very convenient, calling a cab is easy, Starbucks next door, shopping centers all round with food courts, Walmart is 10 minutes walk away. Hotel got a pool and gym, I used it and it is not bad at all. They kept the pool and the gym pretty clean. The rooms are also kept clean. Be mindful that the rooms are not design for privacy. If you are staying with another person in the room the bathroom + shower has clear glasses, they have a see through shades covering the glasses but you can still see everything inside. The rooms seems to be smoke free but the hall ways are always filled with smoke smell. They really do not enforce no indoor smoking rule here. It is a hit and miss on the non-smoking room. I see some guest smoking in their rooms with door open. At last the service. The front desk staff seems very cordial and nice. However on the day we are checking out they informed us that one of the towels we used has dye on it which they can not wash out, that came out to a whopping 100 yuan to replace the towel. Really? 100 yuan, I can get a dozen white towels in Walmart. Also, the claim they couldn't clean it was shown to me on a front desk staff's personal phone. Have you ever heard of bleach before? Seriously, you can not get a white towel cleaned? Is this hotel in the hospitality business or linen retail business? Since I was in a hurry to catch a train I didn't want to argue over something as petty as 100 yuan. I paid the fees and left. Next time I am in Taiyuan again I probably will go back to Pullman hotel. Smoke smell is not a problem and they never give me a hard time on something as petty as a towel.
Datong Grand Hotel
4.5/51090 Reviews
Ancient City Tourist Cultural Area
Environment: The room is clean and tidy, and the check-in experience is very good. The service is thoughtful and enthusiastic. The mineral water in the room is delicious. When we checked out, we took the remaining water with us. The breakfast is also delicious, with freshly made knife-cut noodles and millet porridge. I drank three bowls in a row. It is also very convenient to travel, whether by car or by taxi, but it is quiet in the bustling city. You can walk to the ancient city by turning right. This kind of national hotel is comfortable and I will stay here next time I come to Datong.
Datong Yungang Hotel
4.7/58024 Reviews
Datong South Railway Station/Fantawild Adventure
We spent two wonderful nights at Yungang Hotel in Datong. First of all, our deepest gratitude to Yang wen yuan - 杨文元. When booking from Europe, we did not realise correctly the time required to get to the caves and to the hanging monastery (a must view when in Datong). We thought that by using public transport we could manage to do both in a short period of time. So wrong! We arrived and Yang wen yuan - 杨文元 reassured us and in less than 30 minutes he was able to help and book for us a private car for the next day. He made our stay unforgettable. Thanks a lot from both of us if you are reading ! Plus, this hotel is wonderful : super new, technological and the staff is super kind (from the ones in the lobby to the ones in the restaurant/cafeteria). Breakfast is amazing. You can have everything, freshly made for you.
Wutong Building
4.8/51480 Reviews
Changfeng Street/Qinxian Commercial Area
Our family stayed in a total of 12 hotels during this self-driving trip, and Wutong Apartment was the most satisfactory one in all aspects👍 Let’s start from the beginning~ After my reservation was successful, a hotel staff called to inquire and added WeChat after asking for permission. There was no interruption after that, and when I asked questions, they responded immediately~ We were traveling by car and were used to parking our cars in the basement. We were surprised. The basement was so clean that the ground looked like a mirror, and the elevator led directly to the lobby~ Entering the lobby, you are immediately greeted by a receptionist. The decoration in the lobby is very grand, and check-in is quick. What is very special is that the hotel has Starbucks coffee service, and I gave you a coffee coupon. The girl who makes the coffee is very cute, and her attitude is like a family member. Makes you feel warm~ The room is large enough and has a practical design, especially the double sinks and the toilet and bath settings, which can be used by the whole family at the same time~ The supplies provided are also rich and include some things you can’t see in ordinary hotels, such as mouthwash, styling spray, etc. Oh, the drinking fountain is great~~ The bedding is very comfortable and the hygiene is very good~ I came back the next day and found out that the person who tidied the room seemed to be a young man named Mu Yurui. I couldn't help but admire it. This level is really extraordinary👍The details are so detailed that even a mild mysophobia like me Everyone is very satisfied~ Let’s talk about the breakfast. I knew from the reviews that the breakfast in this hotel is very good. But when we went there in person, we were still surprised. It was so rich. In addition to what is available in five-star hotels, there are also many others. , such as lamb chops, soup stock, freshly squeezed juices that I have never seen before, propolis, salmon and other cold cuts, tangerine peel and red bean paste, etc. In short, it is delicious~~~ The location of the hotel is also good. There are some restaurants nearby, and there are subways and large shopping malls less than 1 km away~ In short, recommended to everyone who comes to Taiyuan for business travel👍
Shanxi Hotel
4.6/53453 Reviews
Liuxiang Commercial Area
The service is very good. I forgot my clothes in the room and they contacted us in time to deliver them to my home. The location is excellent, especially suitable for family travel. Also, the hotel is so beautiful, suitable for checking in. The price-performance ratio is also very high. With the room card, you can visit Chunyang Palace for free. In short, I will definitely stay here next time I go.
Intercontinental Taiyuan Hotel
4.7/52211 Reviews
The Mix/Shanxi Museum
This time I brought my parents to Shanxi. InterContinental Taiyuan was our first stop in Shanxi. Overall, we were very impressed and the service was in place. The staff, especially Xiao Guo at the front desk, were very enthusiastic and helped coordinate various matters of accommodation. Thank you very much. The room is slightly smaller, but it is well maintained, with complete facilities, clean and hygienic, and comfortable to sleep. The products in the lounge are good. The overall atmosphere is comfortable and cozy, and the service attitude of the girls in the lounge is also very good. The concierge in the lobby was very enthusiastic to help us take and put our luggage, and I also thanked them for their service. I feel that the details of the service in all aspects of InterContinental Taiyuan are quite in place, not only better than most northern hotels, but also better than most southern hotels. All five-star reviews.
Jinxin Hotel
4.7/51359 Reviews
South Wind Square
Yuncheng has launched a 128-year tourist card, and I bought it. Yuncheng is a city worth visiting more often, Jinxin Hotel is a hotel worth staying in, and Feng Fan is a professional and dedicated hotel manager with a sincere smile. She welcomed me when I checked in and sent me off with a smile. She called me to tell me when she found that I had lost my nail clippers. I said it was okay and she kept it for my next stay. Thank you very much. See you after May Day.
Yungang Jianguo Hotel
4.6/57559 Reviews
Ancient City Tourist Cultural Area
When we arrived we were given the wrong room in B tower with single beds, we had to go back downstairs and show the booking again to request the correct double room in A tower. The rooms and amenities are old, and the fridge is broken. I called reception who told me to bring any items I want to cool down to the reception and use their fridge, when I asked if we can swap the broken fridge for a working fridge, they said all of the fridges are like this. They won't admit the fridges are all broken, but all of the fridges in the hotel are warm and won't make your food / beverages cold. The hotel is in dire need of an upgrade, and they need to replace the fridges.
Pingyuan Mansion
4.9/5274 Reviews
Inside Pingyao Ancient City
My children (18/16 yo) stayed at Pingyuan Mansion for two nights. Our taxi from the Pingyao railway dropped us at the South Gate of the city wall. He called the hotel, who sent a trolley to pick up as they were not allowed inside the city wall. It has two lovely courtyards. Our room had automations everything. Breakfast was amazing for those who like of varieties of small dishes. The staff made arrangements to drop us off the railway. It is only a few alleys away from the excitements of street vendors, music, sit down restaurants and shops. You won’t be disappointed staying with them. Truly an authentic Pingyao stay.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Hotel Information for Traveller

Number of Hotels92
Number of Reviews97,283
Highest PriceCAD 3,780
Lowest PriceCAD 33
Average Price (Weekends)CAD 241
Average Price (Weekdays)CAD 238