5-Star Hotels in Hessen, Germany

The hotel is by far the best hotel in Frankfurt and the surrounding area. The location is simply great, it's not far into the city and there is a parking garage next to the hotel. Very friendly staff and the service is top notch. The spa area is also recommended.

Good location, affordable price, everything is suitable. If you don't go to hotels in other European countries, this is the most cost-effective one. Recommended! Stay at ease!

This stay was such a pleasant surprise, I just have to rave about it after checking out! The hotel's location is truly unbeatable. It's close to a major transportation hub, which made it super convenient whether I was traveling for business with a packed schedule or exploring tourist spots. Plus, there are plenty of restaurants and convenience stores nearby, so all my daily needs were easily met.

Excellent hotel, very nice breakfast with a lot of foods, Clean and comfortable room, even close to the airport but very quiet. Only 5 minutes to T1, but need take shuttle bus or skyline to T2.

If I am in Frankfurt, I am staying here. I've sayed in this hotel many times over the last 22 years. I love it. Exceptional service, facilities, attention to detail, and cleanliness. Never let me down. Fantastic breakfast buffet. Hot and cold dishes are plentiful and high-quality. Steigenberger provides good quality hospitality consistency throughout their hotels in Germany. I stayed in many of them and never got disappointed.

The service was great. Buffet breakfast was a good spread as well. However, there is not nearby shops or convenience shops nearby

nice hotel, friendly staff. only downside is that there is no self parking. But Valet service was awesome! room was spacious breakfast was great. close to attractions. love to come back again!

Location - beside metro Although location is great, entrance sign is tiny, it was also hidden by the hotel pick up vehicle which resulted in hotel is non visible! Waste of time hunting of hotel Image of hotel in term of age and layout is way different, resulted in smaller room due to the layout assign, misleading images provided by hotel Hotel is showing sign of age compare to newer hotel even if they are under non luxury category Despite a luxury hotel in branding and price, major dust was found behind the table corner Wouldn’t recommend the hotel

I bought a Polar Bear plush toy in Iceland for my little girl at home—a toy she wanted badly. It was misplaced by Housekeeping, whether accidentally or for whatever other reasons one might imagine. When I returned to the hotel and reported the issue, the front desk asked me to email them. However, there was a clear lack of urgency; the email was not even read until the next morning when I followed up again. I anticipated that locating the email might be challenging since the booking was under my wife's name, which is why I repeatedly provided my room number each time I raised the matter. Unfortunately, no one with the authority to make decisions ever attended to me or offered any proper options. This entire experience shows a significant discrepancy between the hotel’s brand reputation and the level of care actually demonstrated in handling guest concerns.

Wonderful! We had a great time - fantastic room, great facility, rich breakfast, very relaxing spa area, sauna was pleasantly empty. We felt very well!