5-Star Hotels in Crete, Greece

First of all, the hotel's facilities, hygiene, meals and services are all the standards of a good hotel. The location is very good, in the core area of Nikolaos, a few minutes walk to the port and the local center. The hotel does not have a parking lot, but valet parking (free, tip free). Almost all water trips can start from the port next door, so it is really convenient to stay at this hotel. The scenery is super good. But Nikolaos is almost the easternmost part of Crete, about an hour's drive from the popular Iraqi Lion and about 4 hours' drive from Hania. If you are going to stay at this hotel from the west, public transportation is too time-consuming and taxis are too expensive. Driving is too hard.

我們住了7天的帶泳池的豪華套房。房間有些破舊，感覺很老了，跟網上照片不一樣。衞生也一般，可能是因為房間舊了。比如廁所浴盆及周邊瓷磚縫隙裏面有黴，地板開裂了感覺總是臟兮兮的。沙發白色的但是很臟，有褪色也有臟臟的印記。房間隔音也差，樓上説話在廁所裏都聽的見。另外酒店雖然説是全包式，但是對瓶裝水和三餐時間控制的很嚴。瓶裝水每人每次衹能拿一瓶，還不會配送，必須自己去吧枱拿。三餐稍微要到點了，就會被催趕，並且服務員態度也會變得很惡劣。我們有一個小寶寶通行，預訂時備註要求了準備嬰兒床，並且在酒店whatsapp上也提醒了，但是到了房間裏還是沒有床，晚上入住後等了一個多小時才來加床，影響了寶寶的睡覺時間。總之我們對酒店的體驗一般，設施衞生和服務都不值得。

The hotel is very good, just a dozen minutes walk from the museum! Hygiene: Very good! Environment: Comfortable! In the central city, there are dedicated parking spaces, which is very convenient for travel! The price-performance ratio of the room is also very high, and the breakfast is also very good!

Everything was good

Everything was great. Loved the design. Nice to have access to the other Pilot Resort, while staying in a more quiet place.

We stayed here for 4 nights. I had booked a sea view room, but they said it was upgraded to a room with a jacuzzi. While the jacuzzi was nice and relaxing, the sea view was quite limited, which was a bit disappointing. The property is located in a remote and peaceful part of the island. It has excellent internet access and a decent outdoor gym. Since it is right by the sea, you can enjoy walking or running along the coast to the nearest town, Mavrikianon. One important thing to mention is that the property does not have direct access to the sea. To swim, you need to go to either Plaka Beach, which requires a minimum spend of €40 per person to use the sunbeds, or to Mavrikianon Beach, which is much more affordable at €5 per person for the entire day. Mavrikianon Beach is very pleasant and close to markets where you can buy drinks. There are also some good food and drink spots nearby, such as Rudi’s Bar, a British-style pub, and Porto Rino, which serves great pizzas. Make sure to skip Nico’s Fish Tavern and try the Ferryman instead — you won’t regret it. What we found most frustrating was the lack of mosquito screens on the windows. Sleeping with the windows open was not really an option, even though the natural breeze was wonderful. Our room had air conditioning, but we tend to get sick sleeping with it on. There was a ceiling fan as well, but it is a shame to miss out on the fresh air simply because of a missing screen. The breakfast was also a disappointment. There were very few options, the coffee was not good, and the omelettes were overcooked. The most inconvenient part of our stay was the parking system. You have to check in and out with security every time, which felt excessive and time-consuming. It gave the impression of entering a high-security zone, not a relaxing holiday resort. Overall, it was a good experience with some nice features, but for the price, it lacks comfort and convenience in a few key areas. .

В целом отель оставляет положительное впечатление,завтрак достойный,персонал вежливый ,везде чисто,спортзал для отеля выглядит неплохо,из минусов питьевую воду приносят в номер поздно и очень шумно со стороны дороги где окна на море,очень,очень шумно

So the hotel was very good, the only problem was the reservation, I booked with trip with private jacuzzi, and when I arrived at the hotel there was no reservation with jacuzzi but only a basic room. I saw the reservation at the hotel so the error came from trip. They only reimbursed me 293 euros while the rooms without jacuzzi were at least 500 euros less.. Really disappointed, I don't think I'll book again on trip. But the hotel was great!!