The reception was very warm and thoughtful. I just arrived at the hotel to send the free mint soda special drink, because our flight was late, they also gave late check out. Helping to call a taxi, store luggage, etc. is also very skilled and fast, the room is clean, because we are traveling in the off-season, this store is very cost-effective
The most worth staying at the Iraqi Lion Hotel, the location is superb, connected to the pier site. The front desk is very five-star hotel temperament, service is in place, courteous, the room is superb, I am a little reluctant to leave the room, I will definitely stay here next time I come to Crete. In particular, the hotel breakfast is great, every waiter is very nice!
The location of the hotel is definitely very good and a plus point.
We were greeted in a friendly manner and the lady at the bar gave us a welcome drink. The hotel looks quite high-quality at the entrance and you feel like you're in good hands. I would say it's not 5-star level, but around 3.5-4 absolutely.
The room we were given unfortunately had no windows (the description said there was one). No problem for us. Our biggest criticism is that there was no door in the shower because it had been removed. So you couldn't shower properly without water spraying outside. When we told reception, they just said ”we didn't know” and preferred to answer the ringing phone and leave the guest standing there. Who would know if not the hotel, so unfortunately it's far from 5-star service. We expected a small apology and that the problem would be taken care of. I think it's a real shame that you pay so much money and then get a room that doesn't meet the standard and isn't really at the level you want it to be given to guests. Luckily we only spent one day here and had previously spent the week in a real 5-star hotel.
I can really only give this hotel 3/5 stars overall.
Every hotel staff was smiley, friendly and helpful. We received welcome snacks snd message in the room. The room was modern with air condition, high ceiling and nice amenities. Breakfast was buffet-style as and adequate. Location is very close to many shops and restaurants but without the noise. I enjoyed the deep tissue massage at their spa.
Enhancement areas suggested for Room 11: shower door does not close; the queen bed was two separate single beds put together instead of one mattress, and with separate bedcover sheets instead of one queen sized bedcover sheet; a kettle would have been useful.
The room was spacious and the hotel was super clean and extremely comfortable. Everything felt brand new and the service was really 5 star. We were happily surprised to learn that the indoor swimming pool is actually just a giant jacuzzi. We spent an hour there on our last night which was super nice. The bed is really comfortable and the place is quiet. There is a valet service for parking your car and we got welcome drinks and snacks on arrival. Thanks again for the free bottle of wine and fruit bowl as a VIP welcome gift. We really enjoyed and will come back to this hotel if we ever visit Chania again one day.
In the heart of Chania, The Tanneries Hotel & Spa is within a 5-minute drive of Eleftherios Venizelos Residence & Museum and Old Venetian Harbor. This luxury hotel is 1.9 mi (3.1 km) from Nea Chora Beach and 2 mi (3.3 km) from Tombs of Venizelos.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. 43-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries.
This five-star hotel on Ke Island has excellent service. The breakfast is rich, with more fruits than other hotels and large portions. I also chose to have dinner at the hotel, which was very cheap and tasted very good. It is worth recommending. There is also an archaeological museum near the hotel, which is a 3-4 minute walk away, and there is also a square, which is very close to the city center. The hotel also has a swimming pool and a gym on the underground floor. The room card cover has complete information, and you can understand the business hours of various dining and leisure activities in the hotel at a glance.
The room was elegant and had everything one would need. The staff was very helpful and friendly. The breakfast was amazing with plenty of tasty food and excellent service.
Very good locations. Right on the harbour. Not easy for people with disability due to narrow staircases. Room is clean and spacious. Good working air condition. Very important for the hot weather. Staff are super friendly. Breakfast is in a restaurant round the corner but the food choices are very limited.
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9.4/10
Amazing
GGuest UserThe location of the hotel is definitely very good and a plus point.
We were greeted in a friendly manner and the lady at the bar gave us a welcome drink. The hotel looks quite high-quality at the entrance and you feel like you're in good hands. I would say it's not 5-star level, but around 3.5-4 absolutely.
The room we were given unfortunately had no windows (the description said there was one). No problem for us. Our biggest criticism is that there was no door in the shower because it had been removed. So you couldn't shower properly without water spraying outside. When we told reception, they just said ”we didn't know” and preferred to answer the ringing phone and leave the guest standing there. Who would know if not the hotel, so unfortunately it's far from 5-star service. We expected a small apology and that the problem would be taken care of. I think it's a real shame that you pay so much money and then get a room that doesn't meet the standard and isn't really at the level you want it to be given to guests. Luckily we only spent one day here and had previously spent the week in a real 5-star hotel.
I can really only give this hotel 3/5 stars overall.
AAmyThe room was spacious and the hotel was super clean and extremely comfortable. Everything felt brand new and the service was really 5 star. We were happily surprised to learn that the indoor swimming pool is actually just a giant jacuzzi. We spent an hour there on our last night which was super nice. The bed is really comfortable and the place is quiet. There is a valet service for parking your car and we got welcome drinks and snacks on arrival. Thanks again for the free bottle of wine and fruit bowl as a VIP welcome gift. We really enjoyed and will come back to this hotel if we ever visit Chania again one day.
GGuest UserThe most worth staying at the Iraqi Lion Hotel, the location is superb, connected to the pier site. The front desk is very five-star hotel temperament, service is in place, courteous, the room is superb, I am a little reluctant to leave the room, I will definitely stay here next time I come to Crete. In particular, the hotel breakfast is great, every waiter is very nice!
GGuest UserEvery hotel staff was smiley, friendly and helpful. We received welcome snacks snd message in the room. The room was modern with air condition, high ceiling and nice amenities. Breakfast was buffet-style as and adequate. Location is very close to many shops and restaurants but without the noise. I enjoyed the deep tissue massage at their spa.
Enhancement areas suggested for Room 11: shower door does not close; the queen bed was two separate single beds put together instead of one mattress, and with separate bedcover sheets instead of one queen sized bedcover sheet; a kettle would have been useful.
GGuest UserThis five-star hotel on Ke Island has excellent service. The breakfast is rich, with more fruits than other hotels and large portions. I also chose to have dinner at the hotel, which was very cheap and tasted very good. It is worth recommending. There is also an archaeological museum near the hotel, which is a 3-4 minute walk away, and there is also a square, which is very close to the city center. The hotel also has a swimming pool and a gym on the underground floor. The room card cover has complete information, and you can understand the business hours of various dining and leisure activities in the hotel at a glance.
AApostolos KaponisAdvantages:1. The personnel all were very friendly from the lobby till the cleaning lady trying to solve all your problems 2. Minimalistic architecture give the space to breath very beautiful decorations Disadvantages: 1. Please don’t go to the restaurants of this hotel overpriced and the food sucks for two person 200 euros for a food that cost less than 20. 2. Rooms we’re comfortable but overpriced for the things that offered.
AAlina EvgenevnaПрекрасный отель с очень красивыми дизайнерскими номерами.
Нам бесплатно повысили категорию и дали 2ух этажный номер с прекрасным видом на гору! Однако, мы все равно посмотрели нами забронированный номер у бассейна и он тоже был прекрасен. Просто чуть меньше.
В номерах есть зона кухни с кофе машиной, чайником, плиткой. Хорошая косметика в больших количествах. Качественные халаты и полотенца.
Весь отель - это маленькие домики. Вся территория красивая и атмосферная, вечером зажигаются теплые огоньки.
Ресторан красивый, чистый. Завтрак средний по ассортименту, но всё вкусно.
Есть 2 бассейна.
Красота! Спасибо!
TTseVery good locations. Right on the harbour. Not easy for people with disability due to narrow staircases. Room is clean and spacious. Good working air condition. Very important for the hot weather. Staff are super friendly. Breakfast is in a restaurant round the corner but the food choices are very limited.
GGuest UserThe room was elegant and had everything one would need. The staff was very helpful and friendly. The breakfast was amazing with plenty of tasty food and excellent service.
GGuest UserThis hotel is on the island and it can be said to be a very good living environment. The swimming pool is very beautiful, the breakfast is also very good, and the small bar in front of the door is full of atmosphere. Well, that's it.
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