Absolutely cannot fault this hotel at all! We spent 4 nights in Rome and it was absolutely perfect. The staff are all so friendly and the rooms are stunning. Our room was spotless and they always added nice little touches. The spa was a huge bonus after walking all day. The hotel is perfectly situated to get to all the landmarks and really close to the metro station. Furthermore, it was my girlfriend’s birthday (which I didn’t tell them about) and we came back to a gorgeous cake and champagne waiting in the room. They also left roses for Valentine’s Day. I honestly cannot thank all the staff enough for everything! This is the best hotel in Rome and we will definitely be back. Thank you aleph for such a memorable trip!
Hotel near Termini Central Station,Rome14.8% of visitors choose this area
JJiqimaojiadejiqimao2025.08.05
Facilities: All quite new.
Cleanliness: Very clean.
Environment: A direct walk from the train station, with delicious Chinese restaurants and a large supermarket nearby. The location is excellent.
Service: Excellent and responsive. The breakfast was plentiful and beautifully presented, overlooking the ancient Roman walls. The mornings in Rome in late July weren't hot at all, and sitting outdoors was very comfortable. This was the best hotel on our trip to Dubai, Italy. Thumbs up 👍
Sofitel 🏨 Health is very good, facilities are good, the environment is OK; breakfast is delicious, the restaurant service staff is more polite and thoughtful, keep smiling; unfortunately Italy 🇮🇹 Rome Sofitel Sofitel 🏨 staff do not know what is going on? The attitude of the five-star hotel I have ever stayed in is the worst. The hotel service staff at the door never pulls the door to the guests (it is not only us to observe), the chat content is full of impolite and swear words 🤬, the quality is amazing, the attitude is speechless, impolite, Not thoughtful, not service, do not know their work content and work attitude. Is it the Sofitel Sofitel in Italy 🇮🇹 that does not employ qualified personnel? Or is the company not responsible for employee training? Or is the company's salary dissatisfied? Or is this the case with the Italian 🇮🇹 Roman staff? (Other Italian 🇮🇹 hotel staff are polite! ! ! ) Or are these Sofitel Sofitel hotels that specialize in working as God?
For your reference only.
Hotel near Rome City Centre,Rome27.4% of visitors choose this area
GGuest User2024.05.21
A beautiful hotel in the heart of romeo - location simply couldn’t be better. The staff are amazingly friendly and went the extra mile after i busted my ankle in rome. Special mention to the front desk and the door man who always greeted us with the warmth of a long lost cousin and were amazingly helpful throughout. They also have the best cappuccino i’ve ever tasted in my life! i’d recommend this hotel to anyone without reservation.
Hotel near Spagna,Rome10.5% of visitors choose this area
YYANGLIU2019.12.29
The noise is very loud. I live on the first floor of the annex building. I can hear walking below upstairs. The room doesn't taste good without windows.
The room is clean and tidy, the location is good, the security is good, the service attitude of the hotel staff is good, and the breakfast is also very good; the hotel facilities are relatively modern and comfortable, and the advancedness is relatively high. The French style is simple and generous, comfortable and fashionable, and the cost performance is relatively high; I am quite satisfied with the living experience; it is for your reference only.
Except for the good location, there is nothing else to recommend. The room is very small, and the bathroom facilities are similar to the lowest level of 7-day hotels in China. There is nothing except towels and soap. There is no bathtub in this room type, and the floor is also mottled. Entering the room, the feeling of Rome dropped to the freezing point.
The air conditioner was very noisy on the first night, and I couldn't sleep at all. The next day, I decisively changed the room. The attitude of the front desk manager was okay. I changed to a room on a lower floor. There was a smell of floor drain, but because the air conditioner was a little quieter, I still stayed.
The facilities and equipment in the room are really too ordinary without any texture.
The only good thing is that the breakfast environment is not bad, but the waiter is also very mechanical.
The room is very good. The room we booked is relatively large. The hotel environment is very retro and has a strong European cultural atmosphere. There is no electric kettle in the room, so you need to prepare it yourself. There are many breakfast varieties, but no Chinese food. The hotel is in a great location. There is a subway 650 meters away, close to the US Embassy in Italy, and it feels very safe. The waiter has a very good attitude.
Hotel near Termini Central Station,Rome14.8% of visitors choose this area
GGuest User2024.08.27
Location is excellent as it allows traveler to go from the central railway station to the hotel by a walk (5 mins) and avoid queuing for taxi that in Rome are notoriously rare and scam tourist and Italians alike. Downside is that at night (I'd suggest avoiding walking around past 10pm) the area is unsafe due to the large numbers of homeless people wandering around. Hotel itself was great, polite and helpful staff, beautiful setting (in particular the dining/breakfast area) and nice rooms, quite spacious by Rome standard. Breakfast was good, specially if you prefer a sweet breakfast (excellent cakes!) but somewhat lacking of savory options.
Excellent Hotel in incredible position overlooking Rome and Villa Borghese. Will be back for sure!
Very Good
112 reviews
8.9/10
Price from
HK$5,735
per night
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8.4/10
Very Good
JJIAKANGImpressed, the hotel location is great, especially the room facing the Colosseum. The hotel staff is very conscious of service. When they leave the hotel, they also take their luggage and take a taxi, because the birthday, the hotel specially prepared birthday cakes, cookies Blessing card, send a bottle of champagne, have kitchen cooking for breakfast, get up early to watch the Colosseum morning glow, bathing facilities are very good, water temperature adjustment is very convenient, the room is rich in decoration, and the Chinese like to drink hot water. The water is relatively clean
GGuest UserLocation is excellent as it allows traveler to go from the central railway station to the hotel by a walk (5 mins) and avoid queuing for taxi that in Rome are notoriously rare and scam tourist and Italians alike. Downside is that at night (I'd suggest avoiding walking around past 10pm) the area is unsafe due to the large numbers of homeless people wandering around. Hotel itself was great, polite and helpful staff, beautiful setting (in particular the dining/breakfast area) and nice rooms, quite spacious by Rome standard. Breakfast was good, specially if you prefer a sweet breakfast (excellent cakes!) but somewhat lacking of savory options.
GGuest UserIt's so good that I can't believe it! Our family of three and our four-year-old child spent two nights and three days in Rome, which was very wonderful. First of all, from the design point of view, the design of the hotel is amazing. Whether it is the overall style or the public lounge area, or the room, it is very artistic. This is the most beautiful hotel I have ever stayed in! Secondly, the service is very good. They took the initiative to upgrade us, provided welcome snacks and red wine, and the breakfast every day was super delicious and rich. The waiters were very patient and meticulous. Finally, the whole room is very comfortable, the hot water for bathing is also very good, and the location is excellent. It is very convenient to walk to any attraction! This hotel gave me a very good impression of Rome. Our whole family likes it very much. If I come to Rome again, I will choose to stay here!
GGuest UserHotel facilities are very good and modern, mini bar has a lot of things, free of charge. Clean the room every day and send different small desserts. The hotel is located in the city center, walking distance to attractions. It is surrounded by shopping centers, Plaza de Espana. But the hotel breakfast is not a buffet, there are three packages to choose from, the choices are limited, the service is slow, and the staff are not in place. Hotel valet parking is a parking lot at 60eur one night, it is difficult to find a parking space on its own.
AAnonymous UserSuch a lovely hotel with staff who couldn't do enough to make it a perfect stay. I saw some of them being given a hard time by not-so-gracious guests, and all of them were able to handle it with complete professionalism. Very well trained and kind to us. We would definitely recommend this hotel.
BBenxianshengMr.BenFacilities: The hotel is a renovation of an old house, and has the common problems of old European hotels.
Hygiene: The sanitation conditions are good, and there are some sanitation blind spots, but they are not often used.
Environment: The hotel is located in a relatively balanced location, and the walking distance to each check-in point is basically controlled within 15 minutes
Service: The service attitude is very good and can answer many questions
GGuest UserAbsolutely cannot fault this hotel at all! We spent 4 nights in Rome and it was absolutely perfect. The staff are all so friendly and the rooms are stunning. Our room was spotless and they always added nice little touches. The spa was a huge bonus after walking all day. The hotel is perfectly situated to get to all the landmarks and really close to the metro station. Furthermore, it was my girlfriend’s birthday (which I didn’t tell them about) and we came back to a gorgeous cake and champagne waiting in the room. They also left roses for Valentine’s Day. I honestly cannot thank all the staff enough for everything! This is the best hotel in Rome and we will definitely be back. Thank you aleph for such a memorable trip!
GGuest UserI cannot even put into words how this place took my heart in a whirlwind. This is truly the most beautiful hotel with some of the kindest and friendliest souls, I’ve ever been to. I was welcomed like a queen, because it was my birthday, got an upgrade and beautiful gifts like a flower bouquet, a bottle of very nice prosecco and a delicious tart. The room - the junior suite - was just breathtaking. The materials, the love to every single detail, the smell of the highest quality materials used… an absolute dream. So is the whole hotel. The Minerva bar and the roof top restaurant Gigi with its view over Eternal City- what can I say?? I’m madly in love with- ti amo, La Minerva ❤️
BBuerderenThe hotel's design and ambiance are both beautiful and artistic, and the service is excellent. Although the room rate doesn't include meals, the hotel does provide them. The hotel has a full kitchen with an induction cooktop, oven, and cutlery. The refrigerator is stocked with eggs, three meat options, and milk and yogurt, all free. Other drinks and food are subject to charges. Since I had an early flight, the hotel thoughtfully provided snack boxes.
The rooftop bar on the 5th floor offers a beautiful sunset in the evening, but beware of skuas flying over to snatch your food.
The last photo is of an ancient building next to the hotel.
GGuest UserThe room is large, the view is beautiful, the facilities are a little old, but very clean and easy to use. The bath products are very high-end. The hotel staff is very polite, the service is good, and the English communication is smooth. All the food is very fresh and delicious, especially the hotel's Uliveto restaurant, which is open all day and every dish is very delicious! The location is on a hill outside the city, and the air is good. It is a 5-10 minute drive from the Vatican and only 25-30 minutes from the city center. You can take the hotel shuttle or taxi, and it is very convenient to go to the attractions
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