5-Star Hotels in Hokkaido, Japan

Room: Cleanliness: Clean Environment: Good Service: Excellent The hotel is close to Nakajima Park and a nearby pedestrian street, and the subway station is just a few hundred meters away. The breakfast selection is rich, and there's a convenience store downstairs. Very good!

This hotel is super convenient, the rooms are extremely clean, the minibar is well stocked, and the view overlooks the airport runway. After checkout, you can just walk straight to check in for your next flight. Perfect for anyone who doesn’t like leaving extra time for travel.

I arrived in Sapporo late at night and took a taxi from Sapporo JR Station to the hotel, which cost about 1800 yen. The next morning, as I pulled open the curtains, I was absolutely stunned: before me was a beautiful world of pristine white snow, with Nakajima Park spread out in full view. I was so grateful for the clear blue sky, allowing the distant mountains to be clearly visible. It truly lived up to its name as a 'room with a view.' Although the facilities are a bit dated, the room layout is very practical, and the bathroom is spacious enough. The bedding and linens are all of high quality. The breakfast buffet was plentiful and excellent. Eating breakfast in the ground floor restaurant, with its large floor-to-ceiling windows, and watching the snow silently fall from the trees was an indescribable pleasure. Even better was the hotel's location for transportation. Nakajima Koen Station's Exit 3 and Exit 1 are only a two-minute walk from the hotel, making getting around incredibly convenient! The front desk service was also impeccable. We stayed for a total of three nights, but had to switch rooms for the third night. When we returned in the evening, the staff had already moved all our luggage to the new room. It was a very thoughtful gesture.

After spending six days in MGallery Hotel Sapporo, I can safely say this is not an ordinary hotel. Reception at 5 pm was professional, efficient and friendly. I didn’t have to wait. Well done. Takako and Cindy provided a warm, informative and professional service. The concierge was helpful and welcoming. Very useful in a freezing outdoor climate - thank you Alex.  My room was as requested, 524. I booked a king room and it met my expectations. The design is lovely.  The bathroom is not huge, but is well appointed with a bath and a separate shower. The room is very quiet and I had a very pleasant sleeping experience.  The hotel and my room are in excellent condition, with a high standard of decor and presentation. Clearly recently renovated. The design is first class. It combines a beautiful Japanese style, with classical and traditional designs. The result is very pleasant - Chic! WiFi worked well. The room airconditioning was a little too hot for me, so I turned it off, and that was fine for me. The two guest’s lifts are fast and worked well over the six floors.  House keeping is also of a high standard as you would expect from a high end Accor hotel. This is especially so in Japan where service is an art form.  I had access to the executive lounge.  It was a good experience. It provides a comfortable and cosy atmosphere, and the food quality is nice. The chefs are friendly and caring, thank you James. The lounge staff are first class. Thank you very much to Yokiku, Kaumini and chief Minoru for your attentive and excellent service. I appreciated your kind service.  The only negative I am sorry to say is the occasional noisy foreigners who don’t appreciate the quiet, polite, refined and subtle Japanese culture.  The location is convenient, and is about 15 minutes easy walk from the main Shinkansen station. Being in a built up area there aren’t any views of parks etc, but rather the city landscape. The hotel is 5-10 minutes walk to a variety of wonderful shopping areas.  Additionally, there are major shopping malls in the Shinkansen station area. Nearby, you can find many restaurants that should suit most people’s cuisine, budget and type of food.  Taxies are available at the hotel entrance. Buses and subway stations are nearby and provide access to various parts of the city. There are several attractions within 30-60 minutes of the hotel such as temples, museums and regional attractions. Ms Takako provided excellent suggestions.  To be fair, I read the Hotel’s web reviews. I noticed that the negative comments were from years ago, before the hotel became an Accor hotel two years ago. I noticed most of the more recent reviews are positive.  A special thank you to all the other warm staff for their excellent and polite hospitality. Having experienced hotels in every continent, this one stands out. The service and attention to detail is in a class of its own. Clearly, this is a special Hotel - undoubtedly, due to the hotel’s leadership.   Finally, a heartfelt thank you to the General Manager, Mr Ted Kitahara, and his management team. Mr Ted introduced himself to me by chance. He made me feel very welcome, and was most kind to enlighten me about the hotel’s design and its interesting history. I hope to meet the Japanese architect one day! Overall, an extremely pleasant and first-class experience. I look forward to visiting again.  Thank you for a wonderful experience.

The room was spacious, and like last time, all three beds in Keio Plaza Hotel's triple room were proper beds, not temporary rollaways, so we could easily open three suitcases without a problem. After a year, we stayed at Keio again, and the breakfast was still a major highlight – it's really great. However, the luggage storage process after check-out has changed. Before, a staff member would directly help me store my bags at the counter. Now, I have to push them about thirty meters to an automatic locker, which is a bit inconvenient. It's not very friendly for us older folks.

The hotel was very nice. We got the corner rooms (208-209) and they had nothing to complain about. Spacious than most standard rooms in Japan. Our room has sofa and a table. Separate toilet, washing basin zone, and the shower room has a bathtub and a shower head separately. (I don't like thw combination one so i purposely chose this type of room) The cleanliness was superb, you can put the card on the bed and the sticker at the door to sign them to help clean the room and change the bed sheet. The room is equipped with a mini fridge, hair dryer, robes, air humidifier, kettler, few glasses and mugs, air freshener spray, slippers, laundry bag (for laundry service). Staff were nice, breakfast buffet was great (no need to book in advance, can pay upfront) The closest stations are the Tozai Line (orange): Nishi juitchome and the Namboku, Toho, Tozai Line: Odori station.

Hotel is in the city centre and quite close to the basement metro. We can walk to the beer museum and the tanukikoji shopping street nearby. It's also a short distance walk to reach the underground shopping shops, which was very convenient. However the hotel doesn't provide hot water refills at the lobby, refills are only reachable inside the breakfast diner. We ordered hotel breakfast for the first day of stay but not for the second and third night, but the breakfast diner's receptionist still kindly let us in for refills of the hot water. Breakfast is on moderate level and menu variety could be better still, regarding the price paid. Not much seafood options to be found, besides the mini sashimi don.

This hotel boasts an excellent location, situated above Cocono with a mall and cinema downstairs. It's seamlessly connected to Susukino subway station underground. I took the airport bus from New Chitose to Minami 3-jo, and it was just a 5-minute walk to the hotel. Sapporo isn't very big, so most places are only one or two stops away by subway, or even walkable if you're up for it. Dining and shopping options are very convenient; Tanukikoji is close by, and there's a *** (likely referring to a convenience store or similar, but kept as is since it's unclear) not far downstairs. When leaving, the airport bus stop is just across the street, a 2-minute walk, making trips to the airport super convenient. The breakfast buffet is also very rich, with main dishes rotated daily, including roast meat bowls, Wagyu beef bowls, and seafood bowls. I booked a larger twin room, and it was indeed more spacious than typical rooms, with enough space to open luggage. This will definitely be my top choice for future visits to Sapporo.

JR Tower Hotel Nikko Sapporo offers an excellent location, situated directly above JR Sapporo Station and connected to major shopping malls and transportation hubs. This makes exploring the city highly convenient. The hotel shows its age but remains well maintained, with clean facilities and comfortable rooms. Service stands out as outstanding, exceeding that of other international brands in Sapporo, in my opinion. The only drawback is the onsen, which closes at 10pm—somewhat early after a full day. Overall, it provides a reliable and convenient base for visitors to Sapporo.

This was the biggest room we stayed in during our Hokkaido trip. The interior has a charming retro feel, and the bed was incredibly comfortable. From the window, we enjoyed breathtaking 'blue hour' views. Right downstairs, there's a bus stop that takes you to most of Sapporo's popular attractions. The view outside the hotel, especially with the snow, was unexpectedly beautiful. Plus, there's a large Lawson convenience store right across the street, which was super convenient for late-night snacks or breakfast. The front desk staff were also very welcoming and even gave us tips on fun activities for the Snow Festival.