5-Star Hotels in Hokkaido, Japan

Upon arrival, we were welcomed with mango tea. Our luggage was promptly taken care of, and before we even entered our room, we received a detailed explanation of the hotel facilities. There's a lounge next to the entrance with complimentary snacks and drinks. In the evening, light meals like instant congee are also available, making it a very satisfying lounge. The rooms aren't overly luxurious, but they have a simple yet stylish ambiance, making you wish your own home felt as warm and well-designed. The view from the room overlooks a valley and a river, with a hot spring bath right by the window. The hot spring bath itself is chic, and despite being an in-room bath, it's spacious and clean. However, the water was so incredibly hot, and there was so much of it, that I couldn't even dilute it with cold water, so I ended up using the hot spring on the first floor instead. In the evening, there was an event, and we visited a shrine in Jozankei. We received free tickets for August 7, 2026. It was beautiful and highly recommended, just a short walk away. Dinner was delicious, but not particularly impressive. Perhaps that's because I've stayed at so many different hotels. Overall, it's a hotel I'd like to visit again.

The most comfortable bed I’ve ever had in a hotel. We had some of the best sleep during our stay. The bed was huge and incredibly comfortable, with plenty of pillows and soft, high-quality linens. The room itself was spacious, quiet, and very well soundproofed, with lots of space to store luggage and personal items, plus many useful amenities. The entire hotel has a modern, clean design and is kept in excellent condition. The staff were very kind, professional, and spoke English, which made everything easy. They even provided umbrellas free of charge when it rained, which was a thoughtful touch. The hotel bar also deserves a mention. The service was excellent, the drinks were very good, and the parfaits were delicious. Since parfaits are very popular locally in Sapporo, I definitely recommend trying one here. The location is convenient too: just a short walk from Susukino and the Sapporo city center, close to the station by a few metro stops, and easy to reach by taxi. Overall, this Marriott was a real gem. Because of such a pleasant experience here, I’ll definitely consider staying at other Marriott Courtyard hotels in the future.

Facilities are pretty new and in pristine conditions. The staff is professional and quite helpful. We also used the hotel parking with our rental car. The best part of the stay (and we would highly recommend trying) is the hotel breakfast buffet- great value for price! High quality food, great service and delightful variety.

The hotel is conveniently located in the international arrivals hall. After exiting, turn right, walk past the Lawson convenience store, and continue straight to the end. Take the elevator to the fourth floor, and you'll arrive at the hotel lobby. They offered a welcome drink during check-in. The room was spacious and even offered a view of the planes. The soundproofing was excellent. There's only one smoking room on the fourth floor, which you pass by on the way to the hot spring. The hot spring area has a large pool, which I suspect isn't a natural hot spring, a cold plunge pool, and a sauna, but no outdoor hot spring. Overall, it was a great experience, perfect for those with an early morning flight the next day or anyone arriving after a long journey looking to recharge. I especially loved the slippers in the room; they definitely deserve a thumbs up!

Exceptional Private Onsen & Hokkaido Flavors. Overall Impression: A perfect blend of convenience and cozy. Despite the bustling atmosphere and classic, dark decor, the private onsen and dining experience make this a standout choice in the area. Hightlights: The room: Spacious with beautiful wooden floors and a private outdoor onsen. Soaking in the heat while snow falls is pure magic. Features like the ”His&Her” sinks and an in-room massage chair make our stay more comfortable. All complimentary in the room adds a thoughful touch. Dining: The buffet offers and impressive variety of local dishes alongside beautifully plated mains. Even when busy, the staff sustematically managed the seating, ensuring we enjoyed the stunning winter views comfortably. The Hokkaido cheese pizza and dessert are absolute must-tries. Location and Service: Perfectly situated in the heart of the sightseeing district, with famous sweet shop right nearby. The complimentary valet parking and polight, perfessional staff made our stay seamless. Observations: Atmosphere: The common areas can feel a bit crowded due to its popularity. Design: The room interiors are a bit outdated and lean toward very dark tones, and notably, Netflix is not available on the in-room TV. Note: Windows are fixed; ventilation is managed via the onsen balcony door. Verdict: Highly recommended for foodies and onsen lovers who want to be the center of the action.

The public areas are exceptionally well-designed, beautifully blending Park Hyatt's signature luxury with a Japanese onsen resort vibe. The overall atmosphere feels both sophisticated and relaxing. The breakfast and the selection of restaurants are much more extensive than at the neighboring Higashiyama Niseko Village, and the food itself tasted noticeably better. Service is also a major plus here. The welcome fruit wasn't just generic apples, pears, or bananas; they offered a plate of strawberries, which felt very thoughtful. Whether it was the Japanese staff, foreign staff, or the Chinese-speaking employees, everyone was consistently warm and natural. I was particularly impressed by a young woman in the restaurant department, who seemed to be from Henan, China. She was incredibly welcoming and friendly, making conversations very pleasant. Communicating with other foreign staff members in Japanese was also seamless; there was no need to force English, nor did we have to resort to translation apps like we did at Higashiyama Niseko Village. Finally, upon departure, since the hotel doesn't have a shuttle bus and we couldn't immediately find a taxi, the hotel thoughtfully arranged a complimentary business car to take us to the station, which was a huge bonus to the overall experience. The basic room type in the hotel building is a large suite with a double bathroom design, offering a high level of comfort. There are some drawbacks, however. As a hotel opened in 2020, there are already visible signs of wear and tear on some of the leather and fabric in the rooms, so the maintenance isn't perfectly pristine. The views are also significantly less impressive compared to Higashiyama Niseko Village, where you can see Mount Yotei directly from the lobby, rooms, and even the onsen. Additionally, this hotel has more rooms and also accommodates quite a few group tours, so even during the non-snow season, it's quite popular, making it less quiet overall than Higashiyama Niseko Village.

Hotel is located close to the station so it was easy access from the airport. We checked in around 20:00 and we booked a bus runs by hotel (2,000yen per person) go to Hakodate mountain to see this famous night view. It was the last two seats so if you are thinking to go better to book in advance. Hotel also runs complementary shuttle bus around the city - easy access to every sightseeing place. Breakfast buffet was great, they have a little their own inconvenient store in the hotel so you don’t have to go out to buy something that you need. The lounge area was also great. after we took a bath we both and ice cream and we sat down there walking at the traditional sea glasses lamps which was pretty good time.

I had an enjoyable stay at Akan Yuku no Sato Tsuruga. The hotel offers a relaxing atmosphere and is a wonderful place to experience the beauty of Lake Akan. The service was excellent throughout my stay. The staff were warm, attentive, and professional, always greeting guests with a smile and making every interaction pleasant. Their hospitality really enhanced the overall experience. The onsen facilities were one of the highlights of the hotel. They are spacious, beautifully designed, and have a luxurious feel, offering a great variety of indoor and outdoor baths. The only minor drawback was that the top-floor outdoor bath did not appear to be as clean as the other baths. Overall, the onsen experience was still great. The room was a little on the compact side, but it was clean, comfortable, and well maintained. Overall, I had a great stay and Akan Yuku no Sato Tsuruga is a great choice in Lake Akan.

I accidentally stayed at the Life Hotel! I like it so much😍It's very quiet, and the facilities and services are great! Suitable for leisure vacation! I only stayed for one night and still felt unsatisfied, and my family has been thinking about it all the time! Dinner and breakfast are also very good👌It is my favorite hotel in Hokkaido this time😍

We’ve stayed here for 7 nights. Which was a bit longer stay for Sapporo. However as the weather was so bad with heavy snow, so we did enjoy our stays in hotel during the snowy weather. The breakfast is so great and we expect it every morning, as it includes a variety of foods so you always can find something to enjoy. All staffs are very friendly and welcoming, especially two male & senior chefs at ramen and omelette. We also bought spa in our room rate, so every night we did enjoy a pleasant spa( though it’s not hot spring). In front of hotel, there is a small mall - BIVI , which with some good restaurants ,nice cafe (Gentle Bagel) and coop. Even at the heavy snowing days, you have no worries to spend time in. B1 with very practical laundry service , costs are fairly . If you have budget, you can choose only room (without breakfast and spa) plans, which is with very CP, strongly recommended.