I'd seen some reviews saying the facilities were a bit old-fashioned, but I actually found them to be perfectly fine. It was clean and hygienic, and the staff were very welcoming. Since it was winter, there weren't many tourists, so it was wonderfully quiet.
We booked two twin rooms for our group of three adults and one child, and we were all really happy with the room views.
We booked breakfast for the next day at the front desk when we checked in. It was 5400 JPY per adult, and the food was just average, but we mainly got it for the restaurant's view.
The hot springs are free, you just pay a 150 JPY per person tax. You need to take a shuttle to the East or West wing. We had our own car, which made it more convenient, but if you're using the hotel shuttle, you might have to wait for the next one.
The environment was elegant, but the room facilities were worse than last year. The shower faucet had a weak water flow, and it was a bit cold at this time of year. Bed bugs were frequently found in the room. The two bottles of drinking water provided were tap water. I also had an allergic reaction to the blankets. A week after returning from Karuizawa, I still have red spots on my skin that haven't gone away.
Located approx 20min walk from the station, but close to the old Ginza street. The rooms are a little old but well maintained. There is an indoor and outdoor onsen on the third floor and breakfast is very good.
I am a solo traveler who stayed in the room with private open bath. I enjoyed my 2 nights stay. Hotel looks tired and old but it was all good . Btw, you have to use a key to open the door not access card.
I paid for my room with breakfast and dinner. I have a private dining space in a restaurant which I like it. Skip all queue and I dine at the same place for all meals. Dinner was great. Breakfast spread was wonderful too.
I tried the one hour jap massage and it was so good.
There isn’t anyone who can really speak English. The guests are mainly locals.
There is free shuttle to check in and check out.
Overall I give 9/10!!
The only five in the area
Transfer to three ski lifts, as well as to railway and bus stations
Call a taxi
Equipment is stored and brought
The rooms are large, if you don't take the cheapest one
Jacuzzi bath and shower
Separate bathroom amenities that are changed every day
Tea and treats in the Hall with a fireplace
Several cafes nearby
Of the minuses
Not tasty food in local restaurants and overpriced
It’s cool in the Hall with a fireplace because the entrance doors are often opened and the fire is weak or absent
There is a bit of staff shortage - if the fireplace was burning strong and constantly it would be ideal
[Hilton Karuizawa | A Healing Hotel Worth a Special Trip]
Our stay in Karuizawa truly exceeded expectations; the hotel's service and attention to detail were incredibly impressive. From the moment we arrived at Karuizawa Station, the hotel's shuttle service was fantastic. The driver was polite and attentive, so we didn't have to worry about our luggage or getting around.
Upon check-in, our room was already prepared. We had booked a garden view room with a balcony. A floor-to-ceiling window framed the seasonal beauty of the Japanese garden like a painting. Sitting on the balcony with tea and a book, time seemed to slow down. The mini-bar in the room was complimentary, and a capsule coffee machine and tea set were provided, along with thoughtful welcome snacks.
What I most want to praise is the service. The front desk and concierge staff were fluent in English, and their responses were prompt and professional whether we were asking about sightseeing routes, restaurant reservations, or shuttle arrangements. Once, we wanted to find a soba noodle restaurant popular with locals, and the concierge not only drew a detailed map by hand but also went the extra mile to call and confirm their operating hours for us.
Breakfast was a semi-buffet, with the option to order a main dish. The fresh local vegetables, fruits, and homemade jams from Karuizawa were especially delicious. Enjoying breakfast by the window while watching the morning light in the garden was pure bliss. While the selection wasn't extensive, every dish was exquisite, reflecting the chef's dedication.
Although the hotel isn't brand new, it's very well-maintained, combining traditional Japanese style with modern comfort seamlessly. The Japanese bathhouse was clean and tranquil; a soak there left us feeling completely relaxed. The location is also very convenient, making it easy to walk to attractions like Old Karuizawa Ginza Street and Kumoba Pond, yet it's set away from the main street's hustle and bustle.
If I had to point out any shortcomings, it would be that some of the guest rooms aren't particularly spacious, but the thoughtful layout and superb views completely make up for it. Overall, it's a quality choice I'd love to return to and would readily recommend to friends. It's especially ideal for travelers looking to slow down and relax in nature.
There are three rooms in the two-story villa, one of which has four beds and the other two beds. Each room has a bathtub. The open-air hot spring in the room is very small and can only accommodate one person, but the bathroom has a large jacuzzi and a TV. The vacation is really great. The ski resort is very close, and you can play at the age of three. Aolai has a few big names that are still expensive. The sukiyaki pot and teppanyaki in the hotel are great. If you bring children, it is more suitable than Hoshino, and Hoshino Hot Spring can not go. The hot spring in the hotel is already very good. There is a big supermarket, Delice, which is 15 minutes by taxi. You can buy things and cook in the room. The cooking in the room is very convenient. The waiter can wash the dishes. It is perfect.
Hotel La Vigne Hakuba was a wonderful place to stay. The hotel has a beautiful minimalist design and feels clean, cozy, and very welcoming. Both the lobby and rooms were pleasantly scented, creating a relaxing atmosphere.
The concierge team was extremely helpful and the overall service throughout the stay was excellent. The room was spacious, very clean, and thoughtfully designed with a very functional layout. The bedding was also very comfortable.
The hotel also provides excellent facilities for skiers, including a dedicated storage and locker room for ski equipment, as well as a separate shower room where guests can freshen up and change after skiing on the day of check-out.
Overall, a fantastic stay at Hotel La Vigne Hakuba — highly recommended.
We stayed for two nights on a family trip. The hotel is a luxurious establishment with three hotels, a chapel, and a wedding reception hall on a vast site of 230,000 square meters, and we thoroughly enjoyed a relaxing time. The breakfast buffet and French dinner were delicious, and the service was excellent. There was also a large hot spring bath, and there was plenty of greenery, so it was a pleasant walk. I recommend staying two or even three nights instead of just one.
I stayed on the lake side of the 7th floor of the annex building, a renovated Japanese-Western style room. It was a tatami mats and twin beds, and a round low table and cushion by the window. It is a renovation that feels old here and there, and it is better not to see the bath in the room even if you do not use it. I don't use it, but it is a Showa bathroom. There are many families with small children, so it may be good if you are a family with babies that are difficult to travel. We were two middle-aged couples, so everything didn't go well. Next time, I will make a quiet room where I can eat quietly and make a bath hotel that doesn't run around. We stayed without checking well, so it can't be helped. The hotel itself is actively engaged in employment of foreigners, employment of disabled people, employment of locals, and I think we are very researching the menu of Viking dishes. Is it a hotel around Lake Shirakaba alone?
Good
15 reviews
7.6/10
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9.4/10
Amazing
GGuest UserI am a solo traveler who stayed in the room with private open bath. I enjoyed my 2 nights stay. Hotel looks tired and old but it was all good . Btw, you have to use a key to open the door not access card.
I paid for my room with breakfast and dinner. I have a private dining space in a restaurant which I like it. Skip all queue and I dine at the same place for all meals. Dinner was great. Breakfast spread was wonderful too.
I tried the one hour jap massage and it was so good.
There isn’t anyone who can really speak English. The guests are mainly locals.
There is free shuttle to check in and check out.
Overall I give 9/10!!
GGuest UserStepping inside, we were greeted by the iconic stove, and a thoughtful warm drink, which was a lovely touch. The service was very welcoming. The room, for Japan, was quite spacious and even had a balcony, though it was bare in winter. Both breakfast and dinner were extensive. Dinner, which we pre-booked, was a standout with its distinctive and delicious Western cuisine.
AAnonymous UserAt present, the best hot spring hotel experience, all aspects are very satisfied, especially the bath space is really great, the bed and pillows are also a good sleep until dawn; the bar is also medium, breakfast is better than dinner, it is recommended to at least 2-3 night is a better choice.
But it is recommended that the dining space can strengthen the ventilation, winter meal because the heating is very strong, the smell of teppanyaki oil smoke is very heavy and difficult to breathe, this should be the only place we feel that needs to be adjusted.
SsoyzoeI'd seen some reviews saying the facilities were a bit old-fashioned, but I actually found them to be perfectly fine. It was clean and hygienic, and the staff were very welcoming. Since it was winter, there weren't many tourists, so it was wonderfully quiet.
We booked two twin rooms for our group of three adults and one child, and we were all really happy with the room views.
We booked breakfast for the next day at the front desk when we checked in. It was 5400 JPY per adult, and the food was just average, but we mainly got it for the restaurant's view.
The hot springs are free, you just pay a 150 JPY per person tax. You need to take a shuttle to the East or West wing. We had our own car, which made it more convenient, but if you're using the hotel shuttle, you might have to wait for the next one.
GGuest UserThis was my first time staying at the Karuizawa Marriott Hotel. The public onsen has both indoor and outdoor baths, and while the facilities were clean, the area was a bit small. The room itself was very spacious, clean, and the environment was quiet. The hotel breakfast offered a wide variety of choices. Highly recommended!
GGuest UserHotel La Vigne Hakuba was a wonderful place to stay. The hotel has a beautiful minimalist design and feels clean, cozy, and very welcoming. Both the lobby and rooms were pleasantly scented, creating a relaxing atmosphere.
The concierge team was extremely helpful and the overall service throughout the stay was excellent. The room was spacious, very clean, and thoughtfully designed with a very functional layout. The bedding was also very comfortable.
The hotel also provides excellent facilities for skiers, including a dedicated storage and locker room for ski equipment, as well as a separate shower room where guests can freshen up and change after skiing on the day of check-out.
Overall, a fantastic stay at Hotel La Vigne Hakuba — highly recommended.
GGuest User[Hilton Karuizawa | A Healing Hotel Worth a Special Trip]
Our stay in Karuizawa truly exceeded expectations; the hotel's service and attention to detail were incredibly impressive. From the moment we arrived at Karuizawa Station, the hotel's shuttle service was fantastic. The driver was polite and attentive, so we didn't have to worry about our luggage or getting around.
Upon check-in, our room was already prepared. We had booked a garden view room with a balcony. A floor-to-ceiling window framed the seasonal beauty of the Japanese garden like a painting. Sitting on the balcony with tea and a book, time seemed to slow down. The mini-bar in the room was complimentary, and a capsule coffee machine and tea set were provided, along with thoughtful welcome snacks.
What I most want to praise is the service. The front desk and concierge staff were fluent in English, and their responses were prompt and professional whether we were asking about sightseeing routes, restaurant reservations, or shuttle arrangements. Once, we wanted to find a soba noodle restaurant popular with locals, and the concierge not only drew a detailed map by hand but also went the extra mile to call and confirm their operating hours for us.
Breakfast was a semi-buffet, with the option to order a main dish. The fresh local vegetables, fruits, and homemade jams from Karuizawa were especially delicious. Enjoying breakfast by the window while watching the morning light in the garden was pure bliss. While the selection wasn't extensive, every dish was exquisite, reflecting the chef's dedication.
Although the hotel isn't brand new, it's very well-maintained, combining traditional Japanese style with modern comfort seamlessly. The Japanese bathhouse was clean and tranquil; a soak there left us feeling completely relaxed. The location is also very convenient, making it easy to walk to attractions like Old Karuizawa Ginza Street and Kumoba Pond, yet it's set away from the main street's hustle and bustle.
If I had to point out any shortcomings, it would be that some of the guest rooms aren't particularly spacious, but the thoughtful layout and superb views completely make up for it. Overall, it's a quality choice I'd love to return to and would readily recommend to friends. It's especially ideal for travelers looking to slow down and relax in nature.
GGuest UserThe place looks exactly like the photos, no exaggeration at all. The entire house is enveloped by nature. In the mornings, I meditated and read in the garden with birds singing in the woods – it truly felt like my body was completely at one with nature. The owner mentioned that this particular unit boasts the largest garden among all their room types and was designed to mimic the architecture of the Kogen Church. The upstairs features an open sleeping area with four futons, which could easily accommodate six people. Downstairs also offers a tatami sleeping area. One thing to note is that sound travels easily between floors, as they are all open-plan rooms.
The bathroom facilities are absolutely fantastic! With a built-in drying system and a hairdryer, the floor dries instantly after you shower. All the room amenities felt like they were from premium brands. My favorite item, surprisingly, was the trash can, haha! It's exactly the kind of setup Shanghai's waste classification system desperately needs. I'm already 'sold' on it and planning to get one myself, haha!
Guests can also cook their own meals here. The owner's breakfast was not only generous but also incredibly delicious. I'll definitely have to try the steak for dinner next time – I'm sure it's excellent. The owner was incredibly kind and patient, helping us arrange taxis and even providing pick-up and drop-off services. We're very grateful. Karuizawa's summer weather is wonderfully comfortable and refreshing. The hotel's location is also fantastic, within walking distance of the Wild Bird Forest. Just a quick note: breakfast and dinner need to be reserved in advance!
GGuest UserA very good hotel! There is a private bath in the room yard, the bathroom supplies are of good quality, the service is very good and meticulous, the staff are always present at the right time, and the private space is very good~ The dinner and breakfast taste very good. If you want a quiet and undisturbed experience in the Japanese countryside, this is a very good choice!
GGuest UserWe stayed for two nights on a family trip. The hotel is a luxurious establishment with three hotels, a chapel, and a wedding reception hall on a vast site of 230,000 square meters, and we thoroughly enjoyed a relaxing time. The breakfast buffet and French dinner were delicious, and the service was excellent. There was also a large hot spring bath, and there was plenty of greenery, so it was a pleasant walk. I recommend staying two or even three nights instead of just one.
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