5-Star Hotels in Okinawa Prefecture, Japan

The hotel was clean, and the room size was not too small for 2 adults and 2 toddlers. Most of all, I was satisfied that we could have a healthy breakfast at this price. When we signed up for the Vessel membership, we received an Orion beer as a gift, and perhaps because we stayed in a Ryukyu room, they also gave us Ryukyu King Team clothing. My daughter left her clothes and glasses in the public bath, but when I went to the reception the next day, they had them safely kept, which I was very grateful for.

BEST HOTEL ON KOKUSAIDORI! Fantastic location right in the midst of international shopping street. Fairly new hotel with modern decor. Great breakfast buffet spread, kids club is a plus for family travellers. Great service. 5 stars, highly recommended!

Oceanic Grandeur at The Orion Motobu: A Masterclass in Northern Okinawa Hospitality Rating: ★★★★★ (5/5) The Verdict ”The Hotel Orion Motobu Resort & Spa remains a benchmark for luxury in Northern Okinawa. With its expansive footprint and strategic location adjacent to the Emerald Beach and Churaumi Aquarium, it offers a resort experience that feels both grand in scale and intimate in comfort. As a traveler who appreciates the higher standards of Japanese hospitality, I found this property to be a highlight of the Motobu Peninsula.” Location & Aesthetic The positioning is peerless. To have Emerald Beach as your front yard and the aquarium as your neighbor is a luxury few hotels can claim. The architecture maximizes the stunning views of Ie Island, and the transition from the sophisticated lobby to the pristine coastal surroundings is seamless. The resort successfully captures the 'Okinawa Blue' spirit in every corner. Service & Amenities The service here felt notably more 'high-touch' and personalized. The staff navigate the complexities of a large-scale resort with grace and genuine warmth—a step above the standard 'transactional' service seen in city hotels. You can feel the passion and warmth the moment you arrive at the resort. Accommodation Note The rooms are impressively spacious by Japanese standards and the location is right in between Churaumi Aquarium and Bise Fukugi Tree Road by foot!!! Guest Tip: Ensure you are present at your balcony to embrace the magnificent sunset. Watching the sun dip below the horizon around 5:00 PM is a transformative experience that defines the beauty of this resort.

We had spent 4 nights at the hotel during the Golden Week which might have influenced the perception of service, but not dramatically. Among the advantages of the hotel are: nice spacious rooms (ours had a stunning sea view); generally good location with beautiful nature and access to the beaches where you could actually swim (not a given on the island) - at least until the tide goes too low; reasonably good food across the restaurants with rather friendly prices; stylish bar with quality drinks. Among the disadvantages are: very non-Japanese service (generally not very helpful, with low penetration of English among the staff) and lack of attention to detail that could make the resort actually very nice - again, not very typical case for Japan. A few pieces of advice to the management: 1. Bring the option of in-room breakfast. If a guest is sick and can’t go down, it’s impossible to order in-room breakfast on the day, while rooms service opens at 11:30. Same frustration goes to the coffee stall downstairs that doesn’t serve coffee during earlier breakfast hours 2. Consider equipping rooms with coffee machines and contemporary electronics - low costs to take, yet massive disadvantage for the 5* status for not having them 3. Pay more attention to room service: we spent 48h without shampoo and shower gel. Our glasses were washed occasionally. New bottles of drinking water arrived only once. 4. Fix the beach! The amenities there look like a poor community beach area, especially those shameful umbrellas. You have reasonable amenities at the pool - why not spreading them to the beach areas to make them feel more like a resort rather than public beaches that no one gave any care? 5. Gym and SPA amenities could use a bit of refreshment. I won’t mention SPA service itself which might be a result of poor luck with the specific technician 6. Empty mini bar equals lost revenue. You could easily cover the modifications above through adding more options for people to enjoy drinks at their balconies. What makes staying in Japan truly special - genuine care and attention to every detail - was completely missing over our stay at this Hyatt. In fact, we consistently had that feeling “this could actually be really nice” and then something would go terribly wrong with the awkward service. The hotel that looks like 5* on pictures leaves a 3* aftertaste at max. I am only writing this because I felt it didn’t have to - those are easy aspects to fix.

Clean room and polite staff. Got few souvenir shops to do shopping. The view is spectacular. It would be better if the balcony floor is cleaner, not with stain.

The staff were really nice. Even though there was a language barrier with the lady downstairs, she was very patient and used a translation app to communicate with us. However, the app wasn't very accurate. When we went upstairs to check in, it turned out there was a ********* person at the front desk, which was great. Still, we had to wait quite a while to check in, even though there was no one else at the desk at the time. The room was pretty spacious, and everything else was fine. The location is also quite convenient, and the restaurant downstairs is good. After checking in, it was past 3 PM, so we went downstairs to eat. The server asked if we wanted the restaurant or cafe. When she gave us the menu, we realized we only had about five or six minutes before lunch orders closed, but they still took our order! The set meal and the beef rice bowl were both really delicious. Definitely worth trying if you're staying here.

We booked a sea-view room, and could sit on the balcony to enjoy the sunset and the fireworks show on Saturday night, which was great! 👍 It's very close to American Village, and the surrounding area is lively with restaurants and bars, so you can wander around at your leisure.

It is an absolutely beautiful location with private beach access and several pools. Most staff were kind and friendly. The food was delicious and provided many options for vegetarians. We will definitely go back to this resort again in the future. The only two complaints is that the pools close too early and the maid service doesn't arrive to clean rooms until around 17:00, which is the same time guests come back to their rooms to get ready for dinner after a long day outside. I have done a lot of traveling and maid service almost always comes between 11:00-14:00. So it seemed weird that we left our hotel room at 10:00 and returned at 17:00 to a still messy room.

Facilities: Hyatt's facilities are unbeatable, and the size is quite large for Japan. The breakfast selection was a bit limited and didn't change much over three days, but the food itself was delicious. The swimming pool is small, but better than nothing. The hot water temperature wasn't very stable at night, fluctuating quite a bit. And for some reason, the toilet lid kept falling down and hitting me. Other than that, everything else was fine. Service: Couldn't be better. Every time we arrived by taxi, the trunk was opened before we even got out, and they'd even help us check if we'd left anything in the seat 😂. All the staff spoke excellent English. Location: It's about 1600 JPY by taxi to the airport and around 5000 JPY to American Village. Kokusai Dori is a one-minute walk away, and there's a convenience store about 200 meters from the entrance. The pottery street across the road is fun to browse and shop. However, it's quite a distance from the port, the bus terminal, and Naminoue Shrine. I'd recommend staying closer to the bus terminal area. Kokusai Dori is a bit of a tourist trap for food, and there's not much else to see or do there.

This is our honeymoon trip and they even upgraded room for us. Thank you 😊 About this hotel, everything is just perfect. Hotel is new and clean. Staff are friendly and attentive. And it’s not too far from Naha Airport. If you don’t drive, you can take a hotel shuttle bus or a taxi. There is a bus stop nearby if you want to try public transportation. Also a shopping mall and restaurants are very close. We really enjoyed a wonderful sea view at the club lounge. We will stay at Prince Hotel again in our next trip.