5-Star Hotels in Osaka Prefecture, Japan

The location of the hotel is pretty convenient. 5–6 minutes walk to Hommachi St., which you can easily use to travel to Kyoto, Kobe, etc.  The check-in and check-out were really fast, and we had an upgrade, which was worth the price. I had read the previous reviews about the rudeness of the staff, which is not actually due to this, but it’s the language barrier that could make a tired traveller a little less patient.  If you wish to ask something more specific, please don’t be afraid to use the Google Translate app to help you with the communication. The staff have been really helpful to all of our enquiries. Some remarks were about the hotel lobby being on the 15th floor, but they have a dedicated entrance for taxis or cars to reach the hotel.  Bonus: if you exit through KoKuMiN Osaka Metro Yodoyabashi Station (Exit 4) on your right is a local grocery store that sells local produce and other fruits/food products. It's cheaper to go here to buy your drinks and fruits, etc.

Very good bargain for this famous Jap branding hotel. Room was big enough for two luggages and movement, just personally think the lights were little bit dim making the room not bright enough. It’s a traditional hotel so looks a bit old style but I am ok with it. Super convenient location, and ¥1200 for 24 hours parking was one of the biggest reason I chose this hotel.

Zentis has become my favorite hotel in Osaka! The service is excellent, and the staff are always attentive, friendly, and ready to help with anything. Breakfasts are delicious, and the location is perfect — very convenient for exploring the city. The hotel is new, beautifully designed, and extremely comfortable — a real gem! My stay was so pleasant and memorable. I’m already looking forward to coming back!

The Imperial is quite nice. It was the last few days of the Expo back then, so it was super crowded, and the price was a bit higher because of that. The view from the executive lounge was still pretty good. I don't speak Japanese or English, and it took a while to get breakfast delivered to the room. The service was still good though; you could ask the front desk to help call a taxi when you left. They even gave me a welcome gift on my first stay. When I went out, there was a doll on the bed, and when the housekeeper cleaned the room, she propped it up against the headboard for me, which was super cute ☺️. The view outside the room window was also good.

The hotel has amazing views! This time, I booked a room with a view of the Tenjin-gaku Castle, and wow, it was absolutely stunning. I got some fantastic photos from the room! The hotel is right next to Osaka Park, close to government buildings, so it's a very safe area. It's not far from the subway station, making it convenient to get to several shopping districts. In the morning, you can take a stroll through the nearby Osaka Castle Park.

We had a wonderful stay at this hotel, conveniently located near Namba Station. The room was clean, and the staff were friendly and helpful. It’s about a 6 minute walk to Kuromon market and 15-20 minute walk to Shinsaibashi, which was perfect for exploring the area. While we didn’t use many of the hotel’s facilities, the room quality and prime location made our stay very enjoyable.

The location is super convenient, you can reach it by cutting through a few shopping malls every day. However, the hotel's main entrance is a bit hard to find. If you don't go through the mall corridors, it's difficult to tell which one is the main entrance, and you end up walking around for a long time. I only figured it out on the third day of my stay. Breakfast was very average, with limited options and everything was cold, which I wasn't used to. For this price, you could easily eat breakfast at a nearby restaurant. The room was quite spacious; for a standard room in Japan, it was surprisingly roomy.

Absolutely loved this hotel! All the staff were so enthusiastic and genuinely warm. The room was the largest we had during our entire trip to Japan. While the furnishings felt a bit dated, they were exceptionally well-maintained, and there wasn't that old room smell; it was very clean. The breakfast was generally good. The hotel offers a free shuttle to Sapporo Station, the airport limousine bus stop is right outside, and there's a Lawson convenience store just across the street. This will definitely be our top choice for our next visit to Sapporo.

Facilities: Very well-maintained. Cleanliness: Extremely clean. Environment: Boasts unparalleled high-rise city night views, unique to Osaka. Service: Nothing to complain about. Transportation: Very convenient for airport access, direct line. The Midosuji Line is just a left turn from B1 of the hotel, running through Osaka's main shopping areas and connecting Shinsaibashi and Umeda. Super convenient, no worries about rain or wind! The best choice in Osaka, outside of the Umeda area! ❤️

Well? The hotel is gorgeous! Installations and the concept is amazing. The room is spacious with amazing city view. The bed is huge and super comfortable, also pillows are kinda clouds. Loved that. The reception always ready to help. But at the check out hour there’s a long line, so to avoid it I checked out earlier. That was pros. Now cons. Cleaning service always forgets something. Like one day I didn’t find cotton buds, another day they didn’t put the toilet paper etc. For such a class of the hotel it’s unacceptable. Also there’s no iron and iron desk in a room so you should ask to bring it and if it’s peak hour you should wait some hours. Unacceptable again. Location isn’t really wow because all the restaurants and activities and shopping are away and at the peak hours the subway is super crowded because the hotel located in the business area. Overall, the hotel is really nice but cons are bigger so I would not stay there again. Shinsaibashi area looks more attractive for me, also there’s another Candeo in that area so next time I’ll try to stay there. Thanks for the reception guys and girls. Cleaning service, please be more attentive.