5-Star Hotels in Johor, Malaysia

⭐⭐⭐⭐⭐ Excellent Stay – Clean, Comfortable & Great Service I had a very pleasant stay at Fraser Place Puteri Harbour. The overall experience was excellent from check-in to check-out. The reception staff were very friendly, welcoming and helpful. They were professional and always ready to assist whenever I had any questions or needed help, which made the whole stay feel comfortable and hassle-free. The room was clean, tidy, spacious and well maintained. Everything was properly prepared when I arrived, and the room felt comfortable and relaxing. The facilities were also in good condition, and I really enjoyed the peaceful environment and beautiful surrounding views. The location is convenient and the overall atmosphere of the property is quiet and relaxing. I especially appreciated the cleanliness and the good service provided by the staff. Overall, it was a very enjoyable stay and definitely good value for money. I would happily stay at Fraser Place Puteri Harbour again and would recommend it to anyone looking for a clean, comfortable and relaxing place to stay in the Puteri Harbour area. Thank you to the reception team and all the staff for the great hospitality! 👍

Overall, I had a pleasant stay at Space Residency JB. The unit was clean, new, and well maintained. The location was convenient, and the facilities provided were good. The overall environment was comfortable and everything felt relatively new. The only downside was the entry and exit process. Each time we entered or left the residence, we had to provide the unit number and wait for the security personnel to verify the details and take a photo. While I understand this is part of the security procedure, it can be a little inconvenient and time-consuming, especially when you are in a hurry. Other than that, it was a good and comfortable stay overall.

The unit is spacious, clean and comfortable. The bed is bouncy and we slept well. The place also comes with useful amenities like a fridge, electric stove, oven, iron and hair dryer. However, there is no water dispenser or water filter provided. Basic utensils such as plates, spoons and bread knives are available, but there are no forks, bowls or other cooking tools, so you may need to bring your own or purchase separately if you plan to cook. The downside was the check-in experience. We were only given the access card without the bedroom key, and ended up stuck outside for almost an hour trying to figure out how to enter. The owner’s response was quite late, which made the situation frustrating. The TV in the room was also not functioning. On the positive side, the owner did allow a late check-out at 1pm. Overall, the stay was comfortable after settling in, but the initial access issue and late response affected the first impression.

From start parking will be in the basement, valet will be allocated parking at the entrance not in front of the group level as their lobby is at Level 5. From the carpark lift basement lift does not link to the hotel lift so I have to switch lifts. Going in and out of the parking system is easier detecting our plate no. The room is comfortable and all is good. Breakfast is 60+RM..spread is good too. All clean and acceptable. The only issue is the route as there is road closure so making it difficult to navigate and tour around to reach the hotel. Nothing much at the SKS mall, hopefully they will have to make shops and also havin the cinema will be entertaining.

Add this to your Google review: ＞ I would specifically recommend avoiding Rooms 1119 and 1919. We initially stayed in Room 1119, where the aircon was not cold at all despite the technician attending twice. After contacting Trip.com, we were eventually moved to Room 1919. Unfortunately, the aircon in Room 1919 was also very noisy, although at least it was cooling the room. Both rooms felt quite old and the air-conditioning systems appear to need proper maintenance or upgrading.

Chance to experience first class suites on airplane with full king size bed without paying a premium. This is the place where you should go with family! Small hotel with 2x Boeing 747 cargo planes converted into suites. Each plane comes with 10 rooms and hotel building block has another 20+ rooms. With less than 50 rooms, you won’t experience over crowding like other hotels with 100+ rooms. Other words quiet and more privacy. Which gives you the premium feel. Not to mention the high end finishing in common areas and in room. 5 star quality hotel in a secluded area which you rarely can find. Other than the airplanes main attraction, the children water park playground pool was a blast for the children. They also have 4 different swimming pools located at ground floor and 3rd floor. Children pool, beach pool with real sea white sand, adult pool, and jacuzzi pool. Food option was very limited. 1 Japanese restaurant in hotel and 1 Chinese restaurant outside of hotel, walking distance a stone throw away. Each room comes with 2 pax complimentary Japanese Ala carte breakfast. Airplane suite rooms design is too low the ceiling to floor height. At 178 cms I need to bend my head 70% of the time. Knocked my head a dozen times due to low height ceiling. Unsuitable for 175 cms and above height. Is like walking in hobbiton house or some tight cramped cave. Take note for slightly above average height people. Definitely not for foreigners. Phone in room wasn’t working. Could call front desk and house keeping. Had to manually walk out to front desk to ask for assistance. 90% of hotel staff cannot speak English. Security guard, cleaners, and pool towel boy. You’ll definitely have a tough time if you cannot communicate in Bahasa Malaysia. Only front desk staffs could speak English. Maybe their market cater for local Malaysians who speaks Bahasa only. Very poor directions. No signage at all for hotel and lobby. No hotel staff at lobby most of the time. They have 2 wings of lobby. A little confusing. All the Grab drivers got lost as it’s a new area. Use Chao Shan Lou restaurant as pick up and destination in Grab app. Check in was at 1st floor. You need to ask around and pray someone is at lobby to inform you. Don’t feel very welcome from first impression. Management ought to do something about this. Had bad experience with hotel cleaner at toilet in lobby area. Wet floor from washing toilets, the water flow out to common area outside of toilet. Both my wife and I slipped and almost fell. Very slippery fall hazard. Cleaner didn’t place wet floor signage at all when floors were still wet. On black marble tiles you cannot see the water. Management should look into their cleaning policies. This could have been very bad if it was an elderly who fell. Safety of guest must be the utmost priority. Plenty of parking around as all the shop houses within vicinity are still empty vacant.

Absolutely fantastic, this resort was an unexpected surprise! It was a very last-minute decision, but it's now one I wholeheartedly recommend! There's a free shuttle from the pier that gets you there in about 5-10 minutes. The hotel lobby is super picturesque; you just want to relax as soon as you walk in. The complimentary welcome drink was delicious. The room was spacious, and they provided a lot of amenities. The view from the room was absolutely stunning! There are two pools and two bars, both highly recommended. Breakfast didn't have many options, and the taste was just average. I also tried the hotel's spa on the second day – highly recommended! The service was excellent!

We had our first overseas vacation with our 6-month old infant at Westin Desaru as we had enjoyed our previous stay here when my wife was pregnant. Staying at the Westin with an infant was a wonderful choice, it felt very much like being taken care of by a pair of reliable old hands. Essential baby amenities like a baby cot+mattress+bumper, bathtub and bath amenities were provided. The room was v spacious and had good soundproofing. The hospitality was impeccable and small but thoughtful gestures like safekeeping our baby soother when we left it at the restaurant and going the extra mile to give us an indoor table during breakfast hours were very much appreciated. We can't wait to have our kid be a part of the Westin Kids Club when he gets older. Thank you Westin Desaru for the top-notch service and for giving the best peace of mind to first-time parents!!

We choose this hotel on a whim as we needed a place that was off the highway for our ride back to KL. I am glad we did. I only wish we had a chance to spend more time here. I think in the future we might make the trip down just to stay here. There are many great amenities here. A beautiful manicured golf course, restaurants, and a bowling alley. The staff were very accommodating and friendly. The resort has a Balinese or Thai feel. The rooms are very spacious and have a bathtub. They are well maintained and offer beautiful views of the surrounding scenery.

The hotel's overall environment and facilities are well-maintained, and the service is excellent. The biggest highlight is its location: it's close to the beach. You can take the hotel buggy to the Westin across the street and walk through their lobby to reach a private beach. It's also very close to the water park, which you can see from your room, making it super convenient for families with kids who want to play in the water, and it's not crowded with clean water. While the hotel's internal dining options are limited and the pool is a bit small, you can easily order takeout using Grab. I highly recommend Habourfront Seafood in town; it has a more Chinese style of cooking. For those of us who've been traveling for days and crave a taste of home, it was a lifesaver – the food was truly amazing! One minor drawback is that the hotel doesn't provide bottled water, only direct-drinking water, which doesn't taste as good as bottled water. There are very few takeout places nearby, and all the bottled water was sold out. If you're coming by private car, it's a good idea to bring extra bottled water with you.