5-Star Hotels in Metro Manila, Philippines

The staff was incredibly welcoming and helpful from the moment we checked in. The rooms were spotless, comfortable, and well-designed, making it easy to relax after a long day of exploring. Its convenient location also made getting around the area a breeze. I would definitely stay here again and highly recommend it to anyone looking for a comfortable and hassle-free trip!

I enjoyed staying on this 5 star hotel. Location was made easy because of the skyway. The buffet, Kusina could improve, there are lots of bigger buffet restaurants like Dad’s World Buffet. Could have been a 5 star for the restaurant. The staff and servers were really mindful and courteous, love their service! Cleanliness of the room, room service was in a hurry vaccuming the floor.

This hotel is an excellent choice for business travelers. It’s located in the heart of the business district, surrounded by well-known hotels, restaurants, 24-hour convenience stores, as well as plenty of pubs and bars. The area also feels very safe. The only thing I found unusual was that every hotel had sniffer dogs at the entrance checking for explosives and *****, although I understand it’s part of the security measures.

My husband and my 6-month-old son stayed at Acacia Hotel Manila for Mother’s Day, and it was the best decision we made. The staff made sure I truly felt the holiday by preparing a small surprise in our room. What made it even more special was that they also gave me a complimentary Mother’s Day cake! The room was soooo clean and comfortable. The staff were all very accommodating and respectful, and they made me feel special. Every time they saw me with my son, they greeted me with “Happy Mother’s Day” with big smiles on their faces. The facilities were also sooo superb! The Tomoko Spa gave one of the best massages I’ve had lately, and it really calmed my postpartum nerves. We (especially my son) also enjoyed the swimming pool with its beautiful city skyline view. Overall, it was a 10/10 experience, and we’ll definitely be back!

The hotel's overall facilities are a bit dated. The lobby doesn't really look like a Marriott either, to be honest. However, it's well-maintained, and the cleanliness is excellent. The service is standard Southeast Asian style. During check-in, I had an issue with my credit card and couldn't process the deposit. The front desk lady was decisive and let us check in directly without the deposit, which was very nice. The hotel breakfast, on the other hand, was a pleasant surprise with a wide variety of options.

The staff are very friendly and accommodating. The location is very good because of the walking distance to Festival Mall and Town Center. Though they don't have available place with two rooms so my family can be toether in one reservation.

The Manila Hotel has an old but elegant and luxurious style. Marble and stone finishing, tall ceilings and a grand piano at the back with a musician playing pleasant music greets you as you walk through the entrance. Lacking points from my personal experience: 1. The carpet floors need to be replaced. I had to change rooms because the first room I got had an unpleasant smell to it (they quickly changed my room after I went to the reception, so it wasn't terrible) and although I didn't notice until the end of my stay, the new room's carpet was frayed at the edges. 2. The night mode of the lights (many switches) completely cuts power to the power outlets. I didn't know and ended up waking up to a phone and power bank with a dying battery and needing to stay in the hotel a couple of hours until they finished charging. Maybe just a warning in the future? The good parts: 1. The service! People are SO accommodating, pleasant and efficient. Reception staff, waiters, bell boys and basically everyone greets you with a smile and tries to solve any problems with utmost focus and cordiality. 2. Traditional pride. Traditional fashion exhibition at the front was a great touch to my visit. The whole place (restaurants, pools, spa, rooms, etc) add to the experience. I could have stayed in the hotel and felt like I hadn't missed Manila's charm. 3. Excellent location. I realised early on that I could literally see every single thing from my ”1 day tour of Manila” from my hotel room. Nothing says great location like this.

Exceeded expectations! This is by far one of the best value-for-money hotels in Manila. The overall cleanliness was superb, facilities were excellent, and the decor was uniquely stylish and elegant—much better than what you'd find in the BGC area!

The hotel has an excellent location near shopping malls and is in a safe area. It's also conveniently located about 30 minutes from the airport. The rooms are well-sized, offering spacious accommodations and a unique experience.

I had an exceptional stay at I’M Hotel Makati and couldn’t have been more impressed. From the moment I arrived, the staff made me feel genuinely welcome with their warm hospitality and attentive service. The room was immaculate, spacious, and beautifully maintained, with a very comfortable bed that made for a truly relaxing stay. Every detail was thoughtfully prepared, and the housekeeping team did an excellent job keeping everything spotless. One of the highlights of the hotel is its outstanding facilities. The onsen spa, swimming pool, sauna, steam room, and fitness center were all impeccably maintained and provided the perfect balance of relaxation and wellness. The breakfast buffet offered a wonderful selection of delicious local and international dishes, making every morning something to look forward to. The location is another major advantage. Situated in the heart of Makati, the hotel is within walking distance of restaurants, shopping centers, and nightlife, making it incredibly convenient whether you’re visiting for business or leisure. What truly sets I’M Hotel apart is the consistency of its service. Every staff member I encountered was courteous, professional, and eager to ensure that my stay was comfortable. Their genuine hospitality made a lasting impression. Overall, I’M Hotel exceeded my expectations in every way. I highly recommend it to anyone looking for a luxurious, comfortable, and memorable stay in Makati. I will definitely be returning on my next visit.