Great facilities. We went with half board. And it doesn't pay off. After knowing the prices, we would have paid less for dinner if we paid on the day.
We went on the weekend and the hotel was full. It's a large hotel and we didn't like the experience from that point of view.
The objective is to relax and have a different experience, but we ended up having to wait to enter the Turkish bath, sauna and swimming pools, which became unfeasible, as they looked like municipal swimming pools.
full of people. About the staff, the girls at the restaurant and at breakfast (who are the same) are very helpful and friendly. The same can no longer be said for the reception staff. Little willingness to help with such simple things, such as lending a mere phone charger, easily resolved by the dining room staff.
In short, it is a hotel with conditions, but I find it very confusing when it is full, something that I believe is common at the weekend.
We had an amazing stay at GA Palace Hotel, truly one of the best hotels we’ve ever experienced — pure luxury from start to finish. We were kindly upgraded to a larger room with a balcony overlooking the beautiful Luís I Bridge. The room was spacious, with a huge bathroom, comfy slippers and bathrobes, and even a separate spa bag with towels and flip-flops.
The hotel is spotless, gorgeously decorated, and the service is top level. Staff were friendly and very helpful throughout our stay. Breakfast was excellent — we especially loved the little smoothie shots.
The spa area was clean and peaceful, with sauna, steam room, and indoor and outdoor pools. We only wished it stayed open later than 8pm, as it was the perfect rainy-evening escape. We’d definitely stay again when in Porto.
I would have loved to have given this place 5/5 stars for everything but as soon as we arrived, the noise from outside was very loud, upon bringing it to the attention of the staff, they said they ”fixed the door” as it was a very large patio door but the sound was still as if we were camping outside. I managed to live with this but the rooms television was also boy possible to connect any outside devices and the Netflix just wouldn't launch which we were told it is what it is with the TV. The thing that annoyed me the most was the fact that you have to pay to use the swimming pool that they so elegantly advertise in their photos. As an extremely regular traveller, this was an absolute first for me and really didn't make any sense to me. Otherwise the place was clean, and looked very nice. Parking was 20 euros per night which was actually more expensive than hiring the car but I guess they charge for location.
The hotel's surrounding environment is very good.
The breakfast was so good and the rooms were quite big, neat and modern.
The staffs were friendly and overall stay was perfect. Strongly recommend to all the business travelers.
We booked this hotel which is not close to the city centre to be able to have a pool to relax after a day visiting Porto. Uber was very affordable if you are in a group, if not, there is an easy bus service to reach the city. There are some options for an evening meal+ supermarket in the area but nothing extraordinary. Dinner in the hotel looked good but we didn't have dinner only breakfast which was good. Room was big and nice, common areas were really lovely. Biggest moan/warning/suggestion for improvement would be: the lifts took for ever (15 floors all in all) lots of queues forming. The wet areas could be so much better. The outdoor pool was overcrowded all the time and had very limited loungers that people took/reserved from 9am, so people even had to sit on the floor. With nowhere to put myself, I went to check the indoor pool. A much nicer space but again nowhere to relax, no loungers or chairs.
The hotel is conveniently located near Benedict Station, making it easy to get to all the attractions. The hotel itself is beautiful, with classic European decor that I love, and the room even has a small, elegant terrace.
Unfortunately, the air conditioning in our room was broken the first night, and the hotel was fully booked for that day, so we had to spend the night in a room without air conditioning. Luckily, there were other rooms available the next day, and the staff were very helpful in arranging rooms for us; I'm very grateful to them.
The Hotel is a true 5 star. Unbeatable location facing the sea. The staff very professional. They are aware of everything but you don't know. Period palace with a new part very well integrated. Decoration with personality. Exceptional value for money. For me, the best in Porto. Excellent breakfast.
Piscina interior muito, demasiado salgada.
Atendimento de 5*, pessoal super prestável, mas os funcionários da zona de refeição causam ansiedade (há algum problema ter um prato ou copo vazio em cima da mesa? Parecem agentes secretos, de resposta rápida à procura de louça suja. Desnecessário, porque uma altura de relax, é de pura ansiedade).
Great 4-night experience. The room is comfortable. The breakfast is pretty good but repetitive after 4 mornings. The two pools are superb, open from 9am to 9pm with hammam and sauna. A port tasting in their cellar was offered to us on arrival. We will come back with pleasure :)
A few small areas for improvement: the bottle of water at €3.50 in the room is not crazy for a 5-star hotel - the empty mini bar - I also suggest offering some sports activities in one of the two pools.
Very Good
137 reviews
8.6/10
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9.1/10
Great
SSoheil MalekiI would have loved to have given this place 5/5 stars for everything but as soon as we arrived, the noise from outside was very loud, upon bringing it to the attention of the staff, they said they ”fixed the door” as it was a very large patio door but the sound was still as if we were camping outside. I managed to live with this but the rooms television was also boy possible to connect any outside devices and the Netflix just wouldn't launch which we were told it is what it is with the TV. The thing that annoyed me the most was the fact that you have to pay to use the swimming pool that they so elegantly advertise in their photos. As an extremely regular traveller, this was an absolute first for me and really didn't make any sense to me. Otherwise the place was clean, and looked very nice. Parking was 20 euros per night which was actually more expensive than hiring the car but I guess they charge for location.
UUrban VoyagerWe had a wonderful stay at Eurostars Aliados in Porto. While advertised as a 5-star hotel, it feels more like a high-end 4-star, mainly because it lacks some of the extra touches of luxury and service you’d expect from a top-tier 5-star experience. That said, it still offers great value for money and an excellent stay.
One of the hotel’s strongest points is its location—right in the heart of Porto, making it easy to explore the city on foot. Despite being so central, the room was quiet and well-insulated, allowing for a great night’s sleep.
Check-in was smooth and efficient, with friendly and professional staff who made us feel welcome right away. Throughout our stay, the staff remained courteous and helpful, ensuring a pleasant experience.
Our room was spacious, stylish, and very comfortable, featuring a king-sized bed, elegant decor, and a huge shower that added a touch of indulgence. Everything was spotlessly clean, which is always a priority when choosing a hotel.
The hotel has a spa with a gym, sauna, and hammam, free for guests. While we didn’t have time to use them, they looked modern, well-maintained, and inviting, adding to the hotel’s appeal.
Overall, Eurostars Aliados delivers a stylish and comfortable stay at a reasonable price. While it may not quite reach the level of a true 5-star experience, it’s an excellent option for those looking for a high-quality hotel in the center of Porto. We would definitely stay here again!
GGuest UserThe hotel is in a great location, within easy walking distance of a lot of the areas of interest within Porto. The hotel itself it nicely decorated. The hotel rooms are compact, but the decor adds to the feeling of a boutique hotel. One of the best showers I have had in a hotel, powerful and easy to temperature control. The toiletries used were nice. The beds are comfortable and the sheets are fresh and spotless. Most of the reception staff are efficient and friendly. The rooms are well equipped with good robes/umbrella/good hairdryer/coffee machine and capsules etc
There are a few things that the hotel could easily improve :
Breakfast is definitely not something I would recommend. The choices were poor, definitely not fresh or local, and the cost is high. There are many much better choices nearby.
The pillows were either a hard memory foam slab or a really lumpy soft pillow, surprising for the cost of accommodation.
It was very hard to get fresh milk for tea and coffee on arrival, we asked reception and at the bar they could not make one even though we discovered at breakfast that they had a machine and fresh milk and take away cups readily available.
The bar needs rethinking….it is the opposite of welcoming and the staff don’t make you want to stay. As there is no ‘lounge’ in the hotel, maybe this would be better utilised as a meeting place within the hotel.
LLAGGreat facilities. We went with half board. And it doesn't pay off. After knowing the prices, we would have paid less for dinner if we paid on the day.
We went on the weekend and the hotel was full. It's a large hotel and we didn't like the experience from that point of view.
The objective is to relax and have a different experience, but we ended up having to wait to enter the Turkish bath, sauna and swimming pools, which became unfeasible, as they looked like municipal swimming pools.
full of people. About the staff, the girls at the restaurant and at breakfast (who are the same) are very helpful and friendly. The same can no longer be said for the reception staff. Little willingness to help with such simple things, such as lending a mere phone charger, easily resolved by the dining room staff.
In short, it is a hotel with conditions, but I find it very confusing when it is full, something that I believe is common at the weekend.
SShizibabadiPerhaps it's because the Portuguese are more welcoming, but the service felt a step up from Spain. The room was quite large, but the bathroom had poor ventilation and an unpleasant odor. The view from the hotel entrance was fantastic, but most of the rooms had obstructed views.
GGuest UserWe booked this hotel which is not close to the city centre to be able to have a pool to relax after a day visiting Porto. Uber was very affordable if you are in a group, if not, there is an easy bus service to reach the city. There are some options for an evening meal+ supermarket in the area but nothing extraordinary. Dinner in the hotel looked good but we didn't have dinner only breakfast which was good. Room was big and nice, common areas were really lovely. Biggest moan/warning/suggestion for improvement would be: the lifts took for ever (15 floors all in all) lots of queues forming. The wet areas could be so much better. The outdoor pool was overcrowded all the time and had very limited loungers that people took/reserved from 9am, so people even had to sit on the floor. With nowhere to put myself, I went to check the indoor pool. A much nicer space but again nowhere to relax, no loungers or chairs.
CCChuanyouceThe hotel itself is a historical building, and every corner is like a work of art! The room is quite large, and I was surprised that they even gave me a small gift bag (eye mask, earplugs, etc.), unlimited free water, but the mini bar needs to be charged, the bedding is very good, and the bathroom is also a local brand, which is very moisturizing.
The breakfast options are relatively few compared to 5-star hotels. We stayed for 3 nights and the variety of breakfast did not change. This needs to be improved (because even some 4-star hotels have better products and varieties than this)
The room cleaning is not timely. The next day, we even had to call them to change the toiletries, and many equipments took a long time to be delivered.
The service is basically very warm and considerate.
The location is really super convenient, and you can walk everywhere.
AAKR87We had an amazing stay at GA Palace Hotel, truly one of the best hotels we’ve ever experienced — pure luxury from start to finish. We were kindly upgraded to a larger room with a balcony overlooking the beautiful Luís I Bridge. The room was spacious, with a huge bathroom, comfy slippers and bathrobes, and even a separate spa bag with towels and flip-flops.
The hotel is spotless, gorgeously decorated, and the service is top level. Staff were friendly and very helpful throughout our stay. Breakfast was excellent — we especially loved the little smoothie shots.
The spa area was clean and peaceful, with sauna, steam room, and indoor and outdoor pools. We only wished it stayed open later than 8pm, as it was the perfect rainy-evening escape. We’d definitely stay again when in Porto.
GGuest UserThe least you expect from a five star hotel was a good service and cleanlinless. We stayed here for 5 nights and they did not change our bedsheet even though it was written that they will change it every 3 days, no refill of water, no refill of tissues and coffee and tea we had to request it. There’s a small cockroach in the bathtub. At the front desk they don’t even greet you whenever you passby I am not being entitled that I should be greeted I just compare it to other hotel where they always smile. It’s hard to call the front desk sometimes it will take 5 minutes.
On the positive side the food in the restaurant was really good and the drinks at the bar those who are working there was really nice and attentive too. I’d like to commend also Fabrizio who always smile and who helps us with our luggage when we check in and check out.
GGuest UserThe hotel's surrounding environment is very good.
The breakfast was so good and the rooms were quite big, neat and modern.
The staffs were friendly and overall stay was perfect. Strongly recommend to all the business travelers.
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