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Almaty International Airport to Urumqi Tianshan International Airport flight

Explore the cheapest one-way and round-trip flights from Almaty International Airport to Urumqi Tianshan International Airport over the next 90 days, with one-way fares from SAR 397 and round-trip from SAR 930. Based on Trip.com's latest 7-day flight data.

    • Cheapest
      ALA 12:55
      26h 30m
      1 stop
      URC 18:25
      Almaty - Urumqi | Thu, Oct 29 | FlyArystan
      SAR 397 SAR 830
      52% off
      52% off
      SAR 830 SAR 397
    • ALA 12:55
      8h 25m
      1 stop
      URC 00:20
      Almaty - Urumqi | Fri, Oct 30 | FlyArystan
      SAR 454 SAR 830
      45% off
      45% off
      SAR 830 SAR 454
    • ALA 21:50
      24h 10m
      1 stop
      URC 01:00
      Almaty - Urumqi | Tue, Dec 15 | FlyArystan
      SAR 484 SAR 830
      42% off
      42% off
      SAR 830 SAR 484
    • ALA 18:00
      28h
      1 stop
      URC 01:00
      Almaty - Urumqi | Tue, Dec 1 | FlyArystan
      SAR 493
      41% off
      SAR 830 SAR 493
    • ALA 15:00
      7h
      1 stop
      URC 01:00
      Almaty - Urumqi | Thu, Nov 19 | FlyArystan
      SAR 496
      40% off
      SAR 830 SAR 496
    • ALA 23:40
      22h 20m
      1 stop
      URC 01:00
      Almaty - Urumqi | Tue, Dec 8 | Scat Airlines
      SAR 498
      40% off
      SAR 830 SAR 498
    • ALA 18:00
      28h
      1 stop
      URC 01:00
      Almaty - Urumqi | Fri, Dec 11 | FlyArystan
      SAR 510
      39% off
      SAR 830 SAR 510
    • ALA 05:25
      16h 35m
      1 stop
      URC 01:00
      Almaty - Urumqi | Thu, Nov 19 | Scat Airlines
      SAR 510
      39% off
      SAR 830 SAR 510
    • ALA 21:50
      24h 10m
      1 stop
      URC 01:00
      Almaty - Urumqi | Tue, Nov 17 | FlyArystan
      SAR 513
      38% off
      SAR 830 SAR 513
    • ALA 13:00
      17h 25m
      1 stop
      URC 14:00
      Almaty - Urumqi | Tue, Oct 27 | Normal Airline
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    • Cheapest nonstop
      ALA 23:30
      1h 45m
      Direct
      URC 04:15
      Almaty - Urumqi | Sun, Nov 1 | Air Astana
      URC 05:45
      1h 45m
      Direct
      ALA 04:30
      Urumqi - Almaty | Thu, Nov 5 | Air Astana
      SAR 1,207 SAR 1,366
      12% off
      12% off
      SAR 1,366 SAR 1,207
    • ALA 06:50
      1h 50m
      Direct
      URC 11:40
      Almaty - Urumqi | Wed, Nov 11 | Air Astana
      URC 12:55
      1h 55m
      Direct
      ALA 11:50
      Urumqi - Almaty | Sun, Nov 15 | Air Astana
      SAR 1,215 SAR 1,366
      11% off
      11% off
      SAR 1,366 SAR 1,215
    • ALA 06:45
      18h 10m
      1 stop
      URC 03:55
      Almaty - Urumqi | Fri, Oct 30 | FlyArystan
      URC 04:55
      8h 55m
      1 stop
      ALA 10:50
      Urumqi - Almaty | Sun, Nov 1 | FlyArystan
      SAR 930 SAR 1,366
      32% off
      32% off
      SAR 1,366 SAR 930
    • ALA 10:05
      12h 25m
      1 stop
      URC 01:30
      Almaty - Urumqi | Thu, Oct 29 | FlyArystan
      URC 02:30
      7h 40m
      1 stop
      ALA 07:10
      Urumqi - Almaty | Thu, Nov 5 | Scat Airlines
      SAR 999
      27% off
      SAR 1,366 SAR 999
    • ALA 21:50
      24h 10m
      1 stop
      URC 01:00
      Almaty - Urumqi | Tue, Dec 1 | FlyArystan
      URC 02:00
      15h 30m
      1 stop
      ALA 14:30
      Urumqi - Almaty | Tue, Dec 8 | FlyArystan
      SAR 1,047
      23% off
      SAR 1,366 SAR 1,047
    • ALA 15:00
      7h
      1 stop
      URC 01:00
      Almaty - Urumqi | Thu, Nov 26 | FlyArystan
      URC 02:00
      12h 30m
      1 stop
      ALA 11:30
      Urumqi - Almaty | Thu, Dec 3 | FlyArystan
      SAR 1,050
      23% off
      SAR 1,366 SAR 1,050
    • ALA 09:50
      12h 10m
      1 stop
      URC 01:00
      Almaty - Urumqi | Thu, Dec 3 | FlyArystan
      URC 02:00
      10h 5m
      1 stop
      ALA 09:05
      Urumqi - Almaty | Tue, Dec 8 | FlyArystan
      SAR 1,056
      23% off
      SAR 1,366 SAR 1,056
    • ALA 08:45
      16h 10m
      1 stop
      URC 03:55
      Almaty - Urumqi | Sat, Oct 31 | FlyArystan
      URC 04:55
      6h 5m
      1 stop
      ALA 08:00
      Urumqi - Almaty | Sat, Nov 7 | FlyArystan
      SAR 1,062
      22% off
      SAR 1,366 SAR 1,062
    • ALA 06:30
      15h 30m
      1 stop
      URC 01:00
      Almaty - Urumqi | Wed, Nov 18 | FlyArystan
      URC 02:00
      10h 5m
      1 stop
      ALA 09:05
      Urumqi - Almaty | Thu, Nov 26 | FlyArystan
      SAR 1,062
      22% off
      SAR 1,366 SAR 1,062
    • ALA 13:00
      17h 25m
      1 stop
      URC 14:00
      Almaty - Urumqi | Tue, Oct 27 | Normal Airline
      URC 15:00
      6h
      Direct
      ALA 16:00
      Urumqi - Almaty | Thu, Oct 29 | Normal Airline
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    • Cheapest nonstop
      ALA 09:20
      1h 50m
      Direct
      URC 14:10
      Almaty - Urumqi | Fri, Oct 30 | China Southern Airlines
      SAR 737 SAR 830
      11% off
      11% off
      SAR 830 SAR 737
    • ALA 20:40
      1h 50m
      Direct
      URC 01:30
      Almaty - Urumqi | Thu, Nov 19 | China Southern Airlines
      SAR 738 SAR 830
      11% off
      11% off
      SAR 830 SAR 738
    • ALA 06:50
      1h 50m
      Direct
      URC 11:40
      Almaty - Urumqi | Thu, Oct 29 | Air Astana
      SAR 755 SAR 935
      19% off
      19% off
      SAR 935 SAR 755
    • ALA 06:50
      1h 50m
      Direct
      URC 11:40
      Almaty - Urumqi | Thu, Nov 19 | Air Astana
      SAR 756
      19% off
      SAR 935 SAR 756
    • ALA 06:25
      1h 50m
      Direct
      URC 11:15
      Almaty - Urumqi | Mon, Nov 16 | Air Astana
      SAR 761
      19% off
      SAR 935 SAR 761
    • ALA 06:50
      1h 50m
      Direct
      URC 11:40
      Almaty - Urumqi | Sat, Dec 26 | Air Astana
      SAR 764
      18% off
      SAR 935 SAR 764
    • ALA 06:25
      1h 50m
      Direct
      URC 11:15
      Almaty - Urumqi | Wed, Nov 18 | Air Astana
      SAR 765
      18% off
      SAR 935 SAR 765
    • ALA 20:40
      1h 45m
      Direct
      URC 01:25
      Almaty - Urumqi | Fri, Nov 6 | China Southern Airlines
      SAR 768
      15% off
      SAR 905 SAR 768
    • ALA 20:40
      1h 45m
      Direct
      URC 01:25
      Almaty - Urumqi | Sat, Oct 31 | China Southern Airlines
      SAR 770
      15% off
      SAR 905 SAR 770
    • ALA 13:00
      17h 25m
      1 stop
      URC 14:00
      Almaty - Urumqi | Tue, Oct 27 | Normal Airline
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    • Cheapest nonstop
      ALA 06:50
      1h 50m
      Direct
      URC 11:40
      Almaty - Urumqi | Thu, Oct 29 | Air Astana
      SAR 755 SAR 1,289
      41% off
      41% off
      SAR 1,289 SAR 755
    • ALA 06:50
      1h 50m
      Direct
      URC 11:40
      Almaty - Urumqi | Thu, Nov 19 | Air Astana
      SAR 756 SAR 1,289
      41% off
      41% off
      SAR 1,289 SAR 756
    • ALA 06:25
      1h 50m
      Direct
      URC 11:15
      Almaty - Urumqi | Mon, Nov 16 | Air Astana
      SAR 761 SAR 1,289
      41% off
      41% off
      SAR 1,289 SAR 761
    • ALA 06:50
      1h 50m
      Direct
      URC 11:40
      Almaty - Urumqi | Sat, Dec 26 | Air Astana
      SAR 764
      41% off
      SAR 1,289 SAR 764
    • ALA 06:25
      1h 50m
      Direct
      URC 11:15
      Almaty - Urumqi | Wed, Nov 18 | Air Astana
      SAR 765
      41% off
      SAR 1,289 SAR 765
    • ALA 06:50
      1h 50m
      Direct
      URC 11:40
      Almaty - Urumqi | Sun, Nov 1 | Air Astana
      SAR 781
      39% off
      SAR 1,289 SAR 781
    • ALA 06:25
      1h 50m
      Direct
      URC 11:15
      Almaty - Urumqi | Wed, Dec 23 | Air Astana
      SAR 782
      39% off
      SAR 1,289 SAR 782
    • ALA 06:25
      1h 50m
      Direct
      URC 11:15
      Almaty - Urumqi | Wed, Nov 4 | Air Astana
      SAR 786
      39% off
      SAR 1,289 SAR 786
    • ALA 06:50
      1h 50m
      Direct
      URC 11:40
      Almaty - Urumqi | Sat, Nov 7 | Air Astana
      SAR 789
      39% off
      SAR 1,289 SAR 789
    • ALA 13:00
      17h 25m
      1 stop
      URC 14:00
      Almaty - Urumqi | Tue, Oct 27 | Normal Airline
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    • Cheapest nonstop
      ALA 06:25
      1h 50m
      Direct
      URC 11:15
      Almaty - Urumqi | Fri, Oct 30 | Air Astana
      SAR 752 SAR 2,431
      69% off
      69% off
      SAR 2,431 SAR 752
    • ALA 06:50
      1h 50m
      Direct
      URC 11:40
      Almaty - Urumqi | Thu, Oct 29 | Air Astana
      SAR 755 SAR 2,431
      69% off
      69% off
      SAR 2,431 SAR 755
    • ALA 20:40
      1h 45m
      Direct
      URC 01:25
      Almaty - Urumqi | Wed, Oct 28 | China Southern Airlines
      SAR 774 SAR 2,431
      68% off
      68% off
      SAR 2,431 SAR 774
    • ALA 06:50
      1h 50m
      Direct
      URC 11:40
      Almaty - Urumqi | Sat, Oct 31 | Air Astana
      SAR 779
      68% off
      SAR 2,431 SAR 779
    • ALA 06:50
      1h 50m
      Direct
      URC 11:40
      Almaty - Urumqi | Sun, Nov 1 | Air Astana
      SAR 781
      68% off
      SAR 2,431 SAR 781
    • ALA 06:25
      1h 50m
      Direct
      URC 11:15
      Almaty - Urumqi | Wed, Oct 28 | Air Astana
      SAR 788
      68% off
      SAR 2,431 SAR 788
    • ALA 06:50
      1h 50m
      Direct
      URC 11:40
      Almaty - Urumqi | Tue, Oct 27 | Air Astana
      SAR 832
      66% off
      SAR 2,431 SAR 832
    • ALA 20:40
      1h 50m
      Direct
      URC 01:30
      Almaty - Urumqi | Mon, Oct 26 | China Southern Airlines
      SAR 1,319
      46% off
      SAR 2,431 SAR 1,319
    • ALA 06:25
      1h 50m
      Direct
      URC 11:15
      Almaty - Urumqi | Mon, Oct 26 | Air Astana
      SAR 1,335
      45% off
      SAR 2,431 SAR 1,335
    • ALA 13:00
      17h 25m
      1 stop
      URC 14:00
      Almaty - Urumqi | Tue, Oct 27 | Normal Airline
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    • ALA 09:20
      1h 35m
      Direct
      URC 13:55
      Almaty - Urumqi | Wed, Dec 9 | China Southern Airlines
      SAR 771 SAR 905
      15% off
      15% off
      SAR 905 SAR 771
    • ALA 09:20
      1h 35m
      Direct
      URC 13:55
      Almaty - Urumqi | Wed, Dec 16 | China Southern Airlines
      SAR 771 SAR 905
      15% off
      15% off
      SAR 905 SAR 771
    • ALA 09:20
      1h 35m
      Direct
      URC 13:55
      Almaty - Urumqi | Thu, Dec 17 | China Southern Airlines
      SAR 779 SAR 905
      14% off
      14% off
      SAR 905 SAR 779
    • ALA 09:20
      1h 35m
      Direct
      URC 13:55
      Almaty - Urumqi | Thu, Dec 10 | China Southern Airlines
      SAR 805
      11% off
      SAR 905 SAR 805
    • ALA 20:40
      1h 45m
      Direct
      URC 01:25
      Almaty - Urumqi | Fri, Nov 6 | China Southern Airlines
      SAR 768
      15% off
      SAR 905 SAR 768
    • ALA 20:40
      1h 45m
      Direct
      URC 01:25
      Almaty - Urumqi | Sat, Oct 31 | China Southern Airlines
      SAR 770
      15% off
      SAR 905 SAR 770
    • ALA 20:40
      1h 45m
      Direct
      URC 01:25
      Almaty - Urumqi | Fri, Dec 4 | China Southern Airlines
      SAR 771
      15% off
      SAR 905 SAR 771
    • ALA 20:40
      1h 45m
      Direct
      URC 01:25
      Almaty - Urumqi | Mon, Nov 9 | China Southern Airlines
      SAR 771
      15% off
      SAR 905 SAR 771
    • ALA 20:40
      1h 45m
      Direct
      URC 01:25
      Almaty - Urumqi | Sat, Nov 7 | China Southern Airlines
      SAR 773
      15% off
      SAR 905 SAR 773
    • ALA 13:00
      17h 25m
      1 stop
      URC 14:00
      Almaty - Urumqi | Tue, Oct 27 | Normal Airline
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Displayed flight fares from Almaty to Urumqi are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Trip.com Price Insights: Flights from Almaty International Airport to Urumqi Tianshan International Airport

What is the cheapest month to fly from Almaty International Airport to Urumqi Tianshan International Airport?

The data is based on the past 12 months and shows the average one-way ticket prices from Almaty International Airport to Urumqi Tianshan International Airport for each month in the Trip.com database.

Based on Trip.com's data from the past 12 months, the cheapest one-way flights from Almaty International Airport to Urumqi Tianshan International Airport are usually in November, with an average price of SAR 683. It is best to avoid March, when the average price can reach SAR 926.

SAR 926
SAR 805
SAR 683
SAR 562
    Cheapest
  • SAR 924
    Oct
  • SAR 683
    Nov
  • SAR 891
    Dec
  • SAR 796
    Jan
  • SAR 700
    Feb
  • SAR 926
    Mar
  • SAR 834
    Apr
  • SAR 809
    May
  • SAR 771
    Jun
  • SAR 745
    Jul
  • SAR 744
    Aug
  • SAR 860
    Sep

What is the cheapest month to fly return from Almaty International Airport to Urumqi Tianshan International Airport?

The data is based on the past 12 months and shows the average monthly return fares from Almaty International Airport to Urumqi Tianshan International Airport in the Trip.com database.

Based on Trip.com's data from the past 12 months, February is often the month to find the lowest fares from Almaty International Airport to Urumqi Tianshan International Airport, with an average price of SAR 1,070. October is usually the most expensive month, with an average price reaching SAR 1,598.

SAR 1,598
SAR 1,334
SAR 1,070
SAR 806
    Cheapest
  • SAR 1,598
    Oct
  • SAR 1,219
    Nov
  • SAR 1,163
    Dec
  • SAR 1,198
    Jan
  • SAR 1,070
    Feb
  • SAR 1,330
    Mar
  • SAR 1,256
    Apr
  • SAR 1,193
    May
  • SAR 1,264
    Jun
  • SAR 1,290
    Jul
  • SAR 1,372
    Aug
  • SAR 1,334
    Sep

What is the cheapest day of the week to fly from Almaty International Airport to Urumqi Tianshan International Airport?

The data is based on the past 12 months and shows the average ticket prices from Almaty International Airport to Urumqi Tianshan International Airport for each day of the week in the Trip.com database.

Based on Trip.com's data from the past 12 months, the cheapest departure day from Almaty International Airport to Urumqi Tianshan International Airport is Thursday, with average prices usually lower than other days. Avoid departing on Monday as prices are typically highest on that day.

SAR 928
SAR 857
SAR 785
SAR 714
    Cheapest
  • SAR 928
    Mon
  • SAR 794
    Tue
  • SAR 805
    Wed
  • SAR 785
    Thu
  • SAR 854
    Fri
  • SAR 850
    Sat
  • SAR 846
    Sun

Which airline offers the cheapest flights from Almaty International Airport to Urumqi Tianshan International Airport?

The cheapest airline flying from Almaty International Airport to Urumqi Tianshan International Airport is FlyArystan (from SAR 397) among 10 carriers operating this route. Based on Trip.com's latest 7-day flight data.

FlyArystan
From SAR 397
Scat Airlines
From SAR 498
Qazaq Air
From SAR 537
China Southern Airlines
From SAR 737
Air Astana
From SAR 739
Centrum Air
From SAR 899
Uzbekistan Airways
From SAR 938
Qanot Sharq Airlines
From SAR 946
Air China
From SAR 1,054
China Eastern Airlines
From SAR 1,779

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What is the flight schedule from Almaty International Airport to Urumqi Tianshan International Airport?

Check the schedule for flights from Almaty to Urumqi and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. FS7055

    Almaty International Airport

    16:55

    ALA

    1h 45m

    Direct

    18:40

    NQZ

    S M T W T F S
    Search

  2. FS7961

    Astana International Airport

    23:40

    NQZ

    2h 20m

    Direct

    05:00

    URC

    S - T W - F -

  3. FS7199

    Almaty International Airport

    15:52

    ALA

    1h 4m

    Direct

    19:56

    YIN

    - M - W T - S
    Search

  4. GS7538

    Ili Yining International Airport

    23:05

    YIN

    1h 15m

    Direct

    00:20

    URC

    S M T W T F S

  5. DV743

    Almaty International Airport

    13:00

    ALA

    1h 45m

    Direct

    14:45

    NQZ

    S M T W T F S
    Search

  6. FS7961

    Astana International Airport

    23:40

    NQZ

    2h 20m

    Direct

    05:00

    URC

    S - T W - F -

  7. FS7053

    Almaty International Airport

    08:45

    ALA

    1h 45m

    Direct

    10:30

    NQZ

    S M T W T F S
    Search

  8. FS7961

    Astana International Airport

    23:40

    NQZ

    2h 20m

    Direct

    05:00

    URC

    S - T W - F -

  9. DV723

    Almaty International Airport

    07:40

    ALA

    1h 40m

    Direct

    09:20

    NQZ

    S M T W T F S
    Search

  10. FS7961

    Astana International Airport

    23:40

    NQZ

    2h 20m

    Direct

    05:00

    URC

    S - T W - F -

  11. FS7199

    Almaty International Airport

    15:52

    ALA

    1h 4m

    Direct

    19:56

    YIN

    - M - W T - S
    Search

  12. CZ6696

    Ili Yining International Airport

    18:00

    YIN

    1h 15m

    Direct

    19:15

    URC

    - M - W - - -

  13. FS7051

    Almaty International Airport

    06:45

    ALA

    1h 45m

    Direct

    08:30

    NQZ

    S M T W T F S
    Search

  14. FS7961

    Astana International Airport

    23:40

    NQZ

    2h 20m

    Direct

    05:00

    URC

    S - T W - F -

  15. DV703

    Almaty International Airport

    07:00

    ALA

    1h 35m

    Direct

    08:35

    NQZ

    S M T W T F S
    Search

  16. FS7961

    Astana International Airport

    23:40

    NQZ

    2h 20m

    Direct

    05:00

    URC

    S - T W - F -

  17. DV783

    Almaty International Airport

    23:40

    ALA

    1h 45m

    Direct

    01:25

    NQZ

    S M - W T F -
    Search

  18. FS7961

    Astana International Airport

    23:40

    NQZ

    2h 20m

    Direct

    05:00

    URC

    S - T W - F -

  19. FS7061

    Almaty International Airport

    14:25

    ALA

    1h 45m

    Direct

    16:10

    NQZ

    S M T W T F S
    Search

  20. FS7961

    Astana International Airport

    23:40

    NQZ

    2h 20m

    Direct

    05:00

    URC

    S - T W - F -
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About Almaty International Airport and Urumqi Tianshan International Airport

Learn about Almaty International Airport (ALA) and Urumqi Tianshan International Airport (URC) — including location, terminals, transportation, and travel tips.

Flight distance 845.39km
Cheapest one-way ticket price SAR 397
Cheapest return ticket price SAR 930

FAQs for Almaty International Airport to Urumqi Tianshan International Airport Flights

  • How long is the flight from Almaty International Airport to Urumqi Tianshan International Airport?

    Almaty International Airport to Urumqi Tianshan International Airport takes about 1 hour 21 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 5 daily flights from Almaty International Airport (ALA) to Urumqi Tianshan International Airport (URC).
  • The earliest flight from Almaty International Airport to Urumqi Tianshan International Airport departs at 06:40, and the last departs at 23:30, with about 4 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Almaty International Airport (ALA) to Urumqi Tianshan International Airport (URC) is quite popular. Without considering departure times or holidays, tickets cost around SAR 1,249 in October, the most expensive month to book this route.
    • The distance from Urumqi Tianshan International Airport to downtown is about 15km, by taxi about 30 minutes.
  • China Southern Airlines is a very popular airline operating an average of 307 flights per month.
  • One-way flights from Almaty International Airport to Urumqi Tianshan International Airport currently start from SAR 397, and round-trip fares start from SAR 930. The current lowest fare is a FlyArystan flight departing on Thu, Oct 29; prices may vary depending on availability.
  • Yes. China Southern Airlines and Air Astana operate direct flights from Almaty International Airport to Urumqi Tianshan International Airport, with an average flight time of 1 hour 23 minutes, and around 23 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Almaty International Airport to Urumqi Tianshan International Airport is SAR 936. Prices may vary depending on the departure date, airline, and availability.
  • Almaty International Airport to Urumqi Tianshan International Airport operates around 24 weekly flights, mainly by China Southern Airlines and Air Astana. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Almaty International Airport and Urumqi Tianshan International Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

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Note: Prices shown on this page are estimated lowest price and include all taxes and fees found in the last 24 hours.

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Prices displayed on this page are all-inclusive prices (incl. taxes, fuel surcharge, civil aviation development fund, etc) with all fees confirmed before payment. Fees for luggage, meals, Wi-Fi, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page were updated within the last 24 hours—even in real-time. The more popular the route, the more precise the data.

Change & Cancellation Policy

Trip.com displays flight cancellation and change policies for each flight ticket during the booking process, including fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.