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Noi Bai International Airport to Kansai International Airport flight

Explore the cheapest one-way and round-trip flights from Noi Bai International Airport to Kansai International Airport over the next 90 days, with one-way fares from RUB 12,584 and round-trip from RUB 25,118. Based on Trip.com's latest 7-day flight data.

    • Cheapest nonstop
      HAN 01:40
      4h 10m
      Direct
      KIX 07:50
      Hanoi - Osaka | Thu, Dec 24 | VietJet Air
      KIX 09:20
      5h 45m
      Direct
      HAN 13:05
      Osaka - Hanoi | Sun, Dec 27 | VietJet Air
      RUB 31,301 RUB 36,570
      14% off
      14% off
      RUB 36,570 RUB 31,301
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Tue, Dec 22 | VietJet Air
      KIX 15:30
      5h 45m
      Direct
      HAN 19:15
      Osaka - Hanoi | Sat, Dec 26 | VietJet Air
      RUB 32,547 RUB 36,570
      11% off
      11% off
      RUB 36,570 RUB 32,547
    • HAN 18:30
      18h 30m
      1 stop
      KIX 15:00
      Hanoi - Osaka | Tue, Dec 22 | Air China
      KIX 16:30
      20h 45m
      1 stop
      HAN 11:15
      Osaka - Hanoi | Tue, Dec 29 | Air China
      RUB 25,118 RUB 36,570
      31% off
      31% off
      RUB 36,570 RUB 25,118
    • HAN 12:25
      24h 35m
      1 stop
      KIX 15:00
      Hanoi - Osaka | Thu, Dec 24 | Air China
      KIX 16:30
      20h 45m
      1 stop
      HAN 11:15
      Osaka - Hanoi | Tue, Dec 29 | Air China
      RUB 25,118
      31% off
      RUB 36,570 RUB 25,118
    • HAN 01:45
      18h 40m
      1 stop
      KIX 22:25
      Hanoi - Osaka | Mon, Dec 21 | VietJet Air
      KIX 12:30
      15h 20m
      1 stop
      HAN 01:50
      Osaka - Hanoi | Mon, Dec 28 | Shandong Airlines
      RUB 26,195
      28% off
      RUB 36,570 RUB 26,195
    • HAN 01:45
      11h 15m
      1 stop
      KIX 15:00
      Hanoi - Osaka | Wed, Dec 16 | VietJet Air
      KIX 17:20
      10h 30m
      1 stop
      HAN 01:50
      Osaka - Hanoi | Fri, Dec 18 | Shandong Airlines
      RUB 26,595
      27% off
      RUB 36,570 RUB 26,595
    • HAN 01:45
      19h 55m
      1 stop
      KIX 23:40
      Hanoi - Osaka | Tue, Dec 1 | VietJet Air
      KIX 17:20
      10h 30m
      1 stop
      HAN 01:50
      Osaka - Hanoi | Fri, Dec 4 | Shandong Airlines
      RUB 26,643
      27% off
      RUB 36,570 RUB 26,643
    • HAN 22:50
      22h 50m
      1 stop
      KIX 23:40
      Hanoi - Osaka | Mon, Nov 30 | VietJet Air
      KIX 12:30
      15h 20m
      1 stop
      HAN 01:50
      Osaka - Hanoi | Fri, Dec 4 | Shandong Airlines
      RUB 26,643
      27% off
      RUB 36,570 RUB 26,643
    • HAN 01:45
      13h 15m
      1 stop
      KIX 17:00
      Hanoi - Osaka | Wed, Dec 9 | VietJet Air
      KIX 16:10
      11h 10m
      1 stop
      HAN 01:20
      Osaka - Hanoi | Tue, Dec 15 | Shandong Airlines
      RUB 27,006
      26% off
      RUB 36,570 RUB 27,006
    • HAN 13:00
      17h 25m
      1 stop
      OSA 14:00
      Hanoi - Osaka | Tue, Oct 27 | Normal Airline
      OSA 15:00
      6h
      Direct
      HAN 16:00
      Osaka - Hanoi | Thu, Oct 29 | Normal Airline
      Find more flights
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    • Cheapest
      HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Mon, Dec 21 | VietJet Air
      RUB 12,584 RUB 16,587
      24% off
      24% off
      RUB 16,587 RUB 12,584
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Tue, Dec 22 | VietJet Air
      RUB 12,656 RUB 16,587
      24% off
      24% off
      RUB 16,587 RUB 12,656
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Tue, Jan 19 | VietJet Air
      RUB 12,656 RUB 16,587
      24% off
      24% off
      RUB 16,587 RUB 12,656
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Thu, Dec 17 | VietJet Air
      RUB 12,656
      24% off
      RUB 16,587 RUB 12,656
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Fri, Dec 25 | VietJet Air
      RUB 12,656
      24% off
      RUB 16,587 RUB 12,656
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Thu, Dec 24 | VietJet Air
      RUB 12,693
      23% off
      RUB 16,587 RUB 12,693
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Fri, Dec 18 | VietJet Air
      RUB 12,693
      23% off
      RUB 16,587 RUB 12,693
    • HAN 12:25
      24h 35m
      1 stop
      KIX 15:00
      Hanoi - Osaka | Thu, Dec 24 | Air China
      RUB 12,814
      32% off
      RUB 18,884 RUB 12,814
    • HAN 01:45
      19h
      1 stop
      KIX 22:45
      Hanoi - Osaka | Tue, Dec 1 | VietJet Air
      RUB 12,886
      32% off
      RUB 18,884 RUB 12,886
    • HAN 13:00
      17h 25m
      1 stop
      OSA 14:00
      Hanoi - Osaka | Tue, Oct 27 | Normal Airline
      Find more flights
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    • Cheapest nonstop
      HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Mon, Dec 21 | VietJet Air
      RUB 12,584 RUB 16,587
      24% off
      24% off
      RUB 16,587 RUB 12,584
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Tue, Dec 22 | VietJet Air
      RUB 12,656 RUB 16,587
      24% off
      24% off
      RUB 16,587 RUB 12,656
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Tue, Jan 19 | VietJet Air
      RUB 12,656 RUB 16,587
      24% off
      24% off
      RUB 16,587 RUB 12,656
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Thu, Dec 17 | VietJet Air
      RUB 12,656
      24% off
      RUB 16,587 RUB 12,656
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Fri, Dec 25 | VietJet Air
      RUB 12,656
      24% off
      RUB 16,587 RUB 12,656
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Thu, Dec 24 | VietJet Air
      RUB 12,693
      23% off
      RUB 16,587 RUB 12,693
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Fri, Dec 18 | VietJet Air
      RUB 12,693
      23% off
      RUB 16,587 RUB 12,693
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Mon, Jan 18 | VietJet Air
      RUB 13,612
      18% off
      RUB 16,587 RUB 13,612
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Thu, Jan 14 | VietJet Air
      RUB 13,612
      18% off
      RUB 16,587 RUB 13,612
    • HAN 13:00
      17h 25m
      1 stop
      OSA 14:00
      Hanoi - Osaka | Tue, Oct 27 | Normal Airline
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    • Cheapest nonstop
      HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Mon, Dec 21 | VietJet Air
      RUB 12,584 RUB 54,094
      77% off
      77% off
      RUB 54,094 RUB 12,584
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Tue, Dec 22 | VietJet Air
      RUB 12,656 RUB 54,094
      77% off
      77% off
      RUB 54,094 RUB 12,656
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Tue, Jan 19 | VietJet Air
      RUB 12,656 RUB 54,094
      77% off
      77% off
      RUB 54,094 RUB 12,656
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Thu, Dec 17 | VietJet Air
      RUB 12,656
      77% off
      RUB 54,094 RUB 12,656
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Fri, Dec 25 | VietJet Air
      RUB 12,656
      77% off
      RUB 54,094 RUB 12,656
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Thu, Dec 24 | VietJet Air
      RUB 12,693
      77% off
      RUB 54,094 RUB 12,693
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Fri, Dec 18 | VietJet Air
      RUB 12,693
      77% off
      RUB 54,094 RUB 12,693
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Mon, Jan 18 | VietJet Air
      RUB 13,612
      75% off
      RUB 54,094 RUB 13,612
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Thu, Jan 14 | VietJet Air
      RUB 13,612
      75% off
      RUB 54,094 RUB 13,612
    • HAN 13:00
      17h 25m
      1 stop
      OSA 14:00
      Hanoi - Osaka | Tue, Oct 27 | Normal Airline
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    • Cheapest nonstop
      HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Sat, Oct 31 | VietJet Air
      RUB 19,456 RUB 58,090
      67% off
      67% off
      RUB 58,090 RUB 19,456
    • HAN 08:20
      4h 10m
      Direct
      KIX 14:30
      Hanoi - Osaka | Sun, Nov 1 | VietJet Air
      RUB 19,541 RUB 58,090
      66% off
      66% off
      RUB 58,090 RUB 19,541
    • HAN 01:40
      4h 10m
      Direct
      KIX 07:50
      Hanoi - Osaka | Wed, Oct 28 | VietJet Air
      RUB 21,670 RUB 58,090
      63% off
      63% off
      RUB 58,090 RUB 21,670
    • HAN 01:40
      4h 10m
      Direct
      KIX 07:50
      Hanoi - Osaka | Tue, Oct 27 | VietJet Air
      RUB 23,981
      59% off
      RUB 58,090 RUB 23,981
    • HAN 01:40
      4h 10m
      Direct
      KIX 07:50
      Hanoi - Osaka | Fri, Oct 30 | VietJet Air
      RUB 23,981
      59% off
      RUB 58,090 RUB 23,981
    • HAN 01:40
      4h 10m
      Direct
      KIX 07:50
      Hanoi - Osaka | Mon, Oct 26 | VietJet Air
      RUB 25,276
      56% off
      RUB 58,090 RUB 25,276
    • HAN 01:00
      3h 55m
      Direct
      KIX 06:55
      Hanoi - Osaka | Tue, Oct 27 | Vietnam Airlines
      RUB 32,632
      44% off
      RUB 58,090 RUB 32,632
    • HAN 08:30
      3h 55m
      Direct
      KIX 14:25
      Hanoi - Osaka | Thu, Oct 29 | Vietnam Airlines
      RUB 40,763
      30% off
      RUB 58,090 RUB 40,763
    • HAN 01:40
      4h 10m
      Direct
      KIX 07:50
      Hanoi - Osaka | Thu, Oct 29 | VietJet Air
      RUB 42,614
      27% off
      RUB 58,090 RUB 42,614
    • HAN 13:00
      17h 25m
      1 stop
      OSA 14:00
      Hanoi - Osaka | Tue, Oct 27 | Normal Airline
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    • HAN 08:30
      3h 55m
      Direct
      KIX 14:25
      Hanoi - Osaka | Mon, Dec 14 | Vietnam Airlines
      RUB 25,808 RUB 45,869
      44% off
      44% off
      RUB 45,869 RUB 25,808
    • HAN 08:30
      3h 55m
      Direct
      KIX 14:25
      Hanoi - Osaka | Sat, Dec 19 | Vietnam Airlines
      RUB 25,844 RUB 45,869
      44% off
      44% off
      RUB 45,869 RUB 25,844
    • HAN 08:30
      3h 55m
      Direct
      KIX 14:25
      Hanoi - Osaka | Sat, Jan 9 | Vietnam Airlines
      RUB 26,014 RUB 45,869
      43% off
      43% off
      RUB 45,869 RUB 26,014
    • HAN 08:30
      3h 55m
      Direct
      KIX 14:25
      Hanoi - Osaka | Fri, Jan 8 | Vietnam Airlines
      RUB 26,159
      43% off
      RUB 45,869 RUB 26,159
    • HAN 08:30
      3h 55m
      Direct
      KIX 14:25
      Hanoi - Osaka | Wed, Jan 13 | Vietnam Airlines
      RUB 26,280
      43% off
      RUB 45,869 RUB 26,280
    • HAN 08:30
      3h 55m
      Direct
      KIX 14:25
      Hanoi - Osaka | Thu, Jan 7 | Vietnam Airlines
      RUB 26,401
      42% off
      RUB 45,869 RUB 26,401
    • HAN 08:30
      3h 55m
      Direct
      KIX 14:25
      Hanoi - Osaka | Sun, Dec 6 | Vietnam Airlines
      RUB 27,490
      40% off
      RUB 45,869 RUB 27,490
    • HAN 08:30
      3h 55m
      Direct
      KIX 14:25
      Hanoi - Osaka | Fri, Dec 4 | Vietnam Airlines
      RUB 27,526
      40% off
      RUB 45,869 RUB 27,526
    • HAN 08:30
      3h 55m
      Direct
      KIX 14:25
      Hanoi - Osaka | Sun, Jan 3 | Vietnam Airlines
      RUB 35,548
      23% off
      RUB 45,869 RUB 35,548
    • HAN 13:00
      17h 25m
      1 stop
      OSA 14:00
      Hanoi - Osaka | Tue, Oct 27 | Normal Airline
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Displayed flight fares from Hanoi to Osaka are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Trip.com Price Insights: Flights from Noi Bai International Airport to Kansai International Airport

What is the cheapest month to fly from Noi Bai International Airport to Kansai International Airport?

The data is based on the past 12 months and shows the average one-way ticket prices from Noi Bai International Airport to Kansai International Airport for each month in the Trip.com database.

Based on Trip.com's data from the past 12 months, the cheapest one-way flights from Noi Bai International Airport to Kansai International Airport are usually in April, with an average price of RUB 7,910. It is best to avoid August, when the average price can reach RUB 11,306.

RUB 11,306
RUB 9,608
RUB 7,910
RUB 6,212
    Cheapest
  • RUB 10,168
    Oct
  • RUB 9,905
    Nov
  • RUB 8,293
    Dec
  • RUB 8,762
    Jan
  • RUB 8,448
    Feb
  • RUB 8,478
    Mar
  • RUB 7,910
    Apr
  • RUB 11,114
    May
  • RUB 11,181
    Jun
  • RUB 11,246
    Jul
  • RUB 11,306
    Aug
  • RUB 10,276
    Sep

What is the cheapest month to fly return from Noi Bai International Airport to Kansai International Airport?

The data is based on the past 12 months and shows the average monthly return fares from Noi Bai International Airport to Kansai International Airport in the Trip.com database.

Based on Trip.com's data from the past 12 months, November is often the month to find the lowest fares from Noi Bai International Airport to Kansai International Airport, with an average price of RUB 32,078. March is usually the most expensive month, with an average price reaching RUB 55,277.

RUB 55,277
RUB 43,678
RUB 32,078
RUB 20,479
    Cheapest
  • RUB 34,771
    Oct
  • RUB 32,078
    Nov
  • RUB 35,225
    Dec
  • RUB 42,687
    Jan
  • RUB 39,549
    Feb
  • RUB 55,277
    Mar
  • RUB 47,150
    Apr
  • RUB 35,645
    May
  • RUB 36,785
    Jun
  • RUB 38,619
    Jul
  • RUB 46,174
    Aug
  • RUB 40,847
    Sep

What is the cheapest day of the week to fly from Noi Bai International Airport to Kansai International Airport?

The data is based on the past 12 months and shows the average ticket prices from Noi Bai International Airport to Kansai International Airport for each day of the week in the Trip.com database.

Based on Trip.com's data from the past 12 months, the cheapest departure day from Noi Bai International Airport to Kansai International Airport is Tuesday, with average prices usually lower than other days. Avoid departing on Saturday as prices are typically highest on that day.

RUB 22,125
RUB 21,416
RUB 20,706
RUB 19,997
  • RUB 20,971
    Mon
  • RUB 20,706
    Tue
  • RUB 21,800
    Wed
  • RUB 21,419
    Thu
  • RUB 21,923
    Fri
  • RUB 22,125
    Sat
  • RUB 21,223
    Sun

Which airline offers the cheapest flights from Noi Bai International Airport to Kansai International Airport?

The cheapest airline flying from Noi Bai International Airport to Kansai International Airport is VietJet Air (from RUB 12,584) among 10 carriers operating this route. Based on Trip.com's latest 7-day flight data.

VietJet Air
From RUB 12,584
Air China
From RUB 12,850
Shandong Airlines
From RUB 14,870
Sun PhuQuoc Airways
From RUB 14,895
HK Express
From RUB 14,991
Juneyao Airlines
From RUB 15,318
Jeju Air
From RUB 15,584
Vietravel Airlines
From RUB 15,766
Parata Air
From RUB 16,165
Vietnam Airlines
From RUB 17,012

Find more flights and airlines

What is the flight schedule from Noi Bai International Airport to Kansai International Airport?

Check the schedule for flights from Hanoi to Osaka and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. VJ930

    Noi Bai International Airport

    07:55

    HAN

    4h 35m

    14:30

    KIX

    - - - - - F S
    Search

  2. VJ938

    Noi Bai International Airport

    01:40

    HAN

    4h 10m

    07:50

    KIX

    S M T W T F S
    Search

  3. CA884

    Noi Bai International Airport

    04:30

    HAN

    3h 20m

    Direct

    08:50

    PEK

    S M T W T F S
    Search

  4. CA161

    Beijing Capital International Airport

    16:30

    PEK

    3h

    Direct

    20:30

    KIX

    S M T W T F S

  5. CA756

    Noi Bai International Airport

    18:15

    HAN

    3h 10m

    Direct

    22:25

    PVG

    S M T W T F S
    Search

  6. CA857

    Shanghai Pudong International Airport

    11:50

    PVG

    2h 35m

    Direct

    15:25

    KIX

    S M T W T F S

  7. CA704

    Noi Bai International Airport

    12:20

    HAN

    3h 20m

    Direct

    16:40

    PVG

    S M T W T F S
    Search

  8. CA1566

    Shanghai Hongqiao International Airport

    22:30

    SHA

    2h 25m

    Direct

    00:55

    PEK

    - M T - T F -

  9. CA927

    Beijing Capital International Airport

    08:40

    PEK

    3h

    Direct

    12:40

    KIX

    S M T W T F S

  10. CA704

    Noi Bai International Airport

    12:20

    HAN

    3h 20m

    Direct

    16:40

    PVG

    S M T W T F S
    Search

  11. CA857

    Shanghai Pudong International Airport

    11:50

    PVG

    2h 35m

    Direct

    15:25

    KIX

    S M T W T F S
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About Noi Bai International Airport and Kansai International Airport

Learn about Noi Bai International Airport (HAN) and Kansai International Airport (KIX) — including location, terminals, transportation, and travel tips.

Flight distance 3,233.75km
Cheapest one-way ticket price RUB 12,584
Cheapest return ticket price RUB 25,118

FAQs for Noi Bai International Airport to Kansai International Airport Flights

  • How long is the flight from Noi Bai International Airport to Kansai International Airport?

    Noi Bai International Airport to Kansai International Airport takes about 4 hours 1 minute on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 7 daily flights from Noi Bai International Airport (HAN) to Kansai International Airport (KIX).
  • The earliest flight from Noi Bai International Airport to Kansai International Airport departs at 00:15, and the last departs at 08:20, with about 3 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Noi Bai International Airport (HAN) to Kansai International Airport (KIX) is quite popular. Without considering departure times or holidays, tickets cost around RUB 30,394 in November, the most expensive month to book this route.
    • The distance from Kansai International Airport to downtown is about 37km, by taxi about 50 minutes.
    • The distance from Kobe Airport to downtown is about 25km, by taxi about 40 minutes.
    • The distance from Osaka Itami Airport to downtown is about 12km, by taxi about 30 minutes.
  • VietJet Air is a very popular airline operating an average of 4848 flights per month.
  • One-way flights from Noi Bai International Airport to Kansai International Airport currently start from RUB 12,814, and round-trip fares start from RUB 25,118. The current lowest fare is a Air China flight departing on Thu, Dec 24; prices may vary depending on availability.
  • Yes. VietJet Air and Vietnam Airlines operate direct flights from Noi Bai International Airport to Kansai International Airport, with an average flight time of 3 hours 54 minutes, and around 14 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Noi Bai International Airport to Kansai International Airport is RUB 36,396. Prices may vary depending on the departure date, airline, and availability.
  • VietJet Air are the most popular budget airlines flying from Noi Bai International Airport to Kansai International Airport, with one-way fares starting from RUB 12,814. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • Noi Bai International Airport to Kansai International Airport operates around 14 weekly flights, mainly by VietJet Air and Vietnam Airlines. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Noi Bai International Airport and Kansai International Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

Find Cheap Flights with Trip.com

Note: Prices shown on this page are estimated lowest price and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed on this page are all-inclusive prices (incl. taxes, fuel surcharge, civil aviation development fund, etc) with all fees confirmed before payment. Fees for luggage, meals, Wi-Fi, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page were updated within the last 24 hours—even in real-time. The more popular the route, the more precise the data.

Change & Cancellation Policy

Trip.com displays flight cancellation and change policies for each flight ticket during the booking process, including fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.