4-Star Hotels in Heilongjiang, China

The hotel facilities are comprehensive, and the toiletries are of good quality. The toilet seat is comfortable. The TV screen is large enough, and the weighing scale is a thoughtful touch. The lighting is warm and soft, and there's always hot water in the private bathroom. The freshly ground coffee is free and delicious, showing great attention to detail.

The location is great, very close to Central Avenue, and right across from the subway station, making getting around super convenient. The hotel also has its own parking lot, which is really handy. Plus, there are plenty of dining options nearby.

The room was clean and tidy, with smart home features and a walk-in closet, which I haven't seen in other hotels. The front desk service was warm and welcoming, and they even upgraded my room for free. I was pleasantly surprised to receive a local specialty from Northeast China during my May Day stay. The location is excellent, just a few minutes' walk to St. Sophia Cathedral, and very close to Harbin Station, making taxis easily accessible. Plus, the privacy is good, as you need to use a key card to access the elevators to the rooms. Overall, my stay was great and I highly recommend it.

Hanaizumi Resort is a must-stay in Harbin! It's located right in the Baroque-style street, and the Chinese ancient charm decor is incredibly tasteful. The rooms are clean and atmospheric. Plus, it's super close to all the food, entertainment, and souvenir shops. The service is attentive, the environment is peaceful and serene, and the value for money is absolutely amazing! ✨

The hotel's cleanliness and overall environment are excellent. The clean rooms, tidy public areas, thoughtfully decorated rooms, and rich and varied breakfast offer a comfortable and pleasant stay. The professional and friendly service team is quick and attentive to guests, providing prompt and thoughtful responses to check-in, directions, and daily needs. As a frequent business traveler, I've experienced convenient and efficient travel. Although a bit out of the city center, the hotel is conveniently located for transportation and easy access, especially with its own parking lot, making it a reassuring and convenient place for those traveling by car. The city's Public Security Bureau is across the street from the hotel, giving me a strong sense of security. A highly recommended place!

Great brand, it's a Holiday Inn Express under InterContinental, so the quality control is guaranteed. The facilities are all very well-equipped. Mr. (name/initials, if provided, otherwise leave as Mr.) at the front desk provided excellent service and gave me a free room upgrade. The breakfast offers a wide variety of choices. The only downside is that some of the public spaces are a bit small, like the lobby, gym, and laundry room. Also, the management of smoking in public areas should be strengthened.

## Amenities: The mattress was comfortable, two types of pillows were provided, a smart toilet, a TV with screen-mirroring capabilities, and the internet speed was very fast! The slippers were the thickest and most comfortable I've ever encountered in any hotel. ## Cleanliness: The shower drain wasn't clean and was a bit clogged; I had to deal with it myself while showering. ## Ambiance: I had requested a high floor, but was only given the 7th floor, so my view was ultimately blocked by the tall building directly in front. Additionally, the room was right by the elevator entrance. Luckily, there were no noisy tour groups blocking the elevators that day, so it was relatively quiet. ## Service: Almost non-existent. During check-in, there were two front desk staff. The male staff member was warmly smiling and assisting another group, while the female staff member gave me a cold reception. When I asked about the floor, she simply said my room type wasn't available on the 9th floor. Normally, one would expect something like, ”This room type isn't available on the 9th floor, would you like to consider an upgrade to a different room type on the 9th floor?” She offered no smile and was very curt. After she simply stated my room type wasn't available, I didn't feel like pursuing the conversation further. *Sigh*. ▶ There are self-service drinks in the lobby on the first floor, but the staff didn't inform me. I only found out about them after seeing it online. ▶ Upon check-out, there's supposed to be a farewell gift, but the staff didn't mention it. Long after I had left, I received a message on the Ctrip app saying there was one, meaning I would have had to inquire at the front desk myself. *Ahem*. ▶ I didn't book the hotel's buffet breakfast, but the restaurant allows you to order items à la carte. My companion and I spent 20 yuan and were completely full. (The fried rice was delicious!) ● Overall, in terms of value for money, it's really good! It just falls short on the details. (I wonder if this has anything to do with booking a discounted room? 🤔)

The hotel's location is excellent, very close to the subway station and airport shuttle. It's also easy to catch a taxi; just turn left onto the main road. Turning left also takes you directly to Central Avenue, and it's only a few minutes' walk to the Hongzhuan Street morning market. Getting around is very convenient, and there are plenty of places to eat and shop nearby downstairs. Our room had a balcony facing the street, but it was very quiet at night. The front desk service was great, and they even provided hot bottled water. The room had a separate wet and dry area, and while it was a bit small, the layout was relatively reasonable. If you have a large suitcase, you might not have much space to open it up, but if you're traveling light, it's highly recommended. It offers great value for money. I stayed for four days and overall, I was very satisfied.

This hotel truly made me feel so welcome and cared for. Manager Manqi from the front desk called me a day in advance to confirm my check-in needs, and upon arrival, she was incredibly warm and attentive, fulfilling all my requests. On the first day of the ***** New Year, we wanted tangyuan (sweet glutinous rice balls), as is customary in the south, and even though we asked last minute, they immediately found a pot and cooked a bowl for us. On the evening of the first day, all the shops outside were closed, and we couldn't find anything to eat. When we returned to the hotel, they had prepared dumplings and tangyuan. Manager Xiao Shi stayed late, making sure to cook tangyuan and dumplings for guests who hadn't had dinner. They really go above and beyond to meet any need you have. Of all the hotels I've stayed in, this is by far the most thoughtful. Everyone here is so warm and attentive.