4-Star Hotels in Taiwan, China

Pool was under maintenance during the period of stay. Location though at night market was still a distance away from railway station. Taxi fare abt TWD220. There was hotel shuttle service but no clear instructions on how to book in advance. Info not available on trip.com. Concierge staff did not readily offer the service also. Was told only available to members. Not for 3rd party booking. Am disappointed. Room was spacious. 2 queen size beds. But toilet and bathroom were small. Head will hit the door if I sit at toilet bowl and lean just a bit forward. The bathroom door hits the rain shower head, so if not notice, and open the door with force may break the glass door. Yellow lights in the room were very dim. Make ambience cozy and classy but very straining to the eyes. 2 out of 3 laundry machines out of order. Laundry powder did not dispense from vending machine. Hv to change coins at lobby when laundry is at 6th floor. Overall, not quite up to expectations unfortunately.

Stayed here last year and thought I'd come back to the same place. Wasn't quite as good as I remembered, but good for the price. First impressions of the room was that it was great except the cleaning wasn't quite on point - first thing I saw in the bathroom was a used tooth pick on the side next to the sink and the big chair had 2 dead insects on it. Facilities are otherwise good, but I didn't remember the TV being this bad. Booked up via some old school antenna and not a single channel was HD. Even the ones with an HD logo were SD and blurry. Everything else is great and handy that they have 2 washing machines and 2 dryers (free apart from $30 for detergent) although one person had hogged both dryers so I had a long wait before I could use a drying machine. Location is fantastic. Easy to walk to most of the sights, and right in the middle of loads of cool food places, even if most of them always seem to be shut!

We had a wonderful stay at Royal Fine Hotel in Kaohsiung City. The location is great — just about a 400m walk from the train station, which made getting around really convenient. The reception staff were incredibly nice and attentive, and we loved the free snacks and drinks available in the welcoming area. There’s even a laundry room on Level 2, which was super helpful. Our room was clean and comfortable, and we were pleasantly surprised to find complimentary snacks waiting for us. The shower was spacious, and the water pressure was amazing. We’re sorry we don’t have hotel photos to share, but here are some pictures of the city instead. We truly enjoyed our stay every night!

Easy parking and the room was super spacious. However, it might be a bit old, as there was a slight musty smell in the room.

The first impression of the hotel was fantastic. The grand entrance with its high ceilings gave off a welcoming and elegant vibe. The lobby also looked stylish and thoughtfully designed, which set a nice tone for the stay. A special mention goes to the young concierge who helped us with our parking and luggage. He was polite, efficient, and made a great first impression. We arrived slightly ahead of check-in, which is strictly from 3pm. Thankfully, the hotel provides access to the Fong Room while you wait. The space offers free drinks, light snacks, games, and a seating area. It was a really nice bonus, not something every hotel offers, and genuinely enhanced the guest experience. We booked three rooms but only two were ready when we checked in. This was a lapse in service, particularly since there was no apology or gesture of goodwill. Honestly, it came across as unprofessional and slightly disappointing. Another observation was the inconsistency between rooms. Even though we reserved the same room type, each had a different setup. One room was missing the couch shown in the listing and didn’t have a tub, while another had a small coffee table instead. That said, the rooms were stylish and comfortable overall. The scented foaming hand soap really stood out, surprisingly memorable! Breakfast was decent, with a reasonable variety. Despite a couple of service missteps, we’d recommend this hotel to travelers looking to stay near Feng Chia Night Market.

Positives: 1. Staff are nice. 2. Provided 4 bottles of water and snacks. Negatives: 1. The bathroom doesn't have a power socket making it really inconvenient as we have to dry our hair in the room. 2. The pillows are too soft and lacks structure for support. 3. Asking for an extra quilt requires a payment, which is 100 dollars. 4. They don't provide basic amenities like toothpaste or toothbrushes. But the booking platform does not specify this, making it extremely inconvenient for guests . 5. The walking distance from here to taichung station takes more than 10 minutes. 6. They have a breakfast round at 9am (there are two rounds), but when we got to the dining area, most the food was gone and they did not even add extra food. The quality of food was disappointing, and not made to a good standard.

Choosing hotels for my Taiwan trip took nearly a week because I can be quite picky about accommodations. ILLUME turned out to be the perfect choice, meeting all my priorities. From the moment I dropped off my luggage in the elegant lobby, I felt welcomed. The staff was friendly and even accommodated my request for an early check-in, allowing me to settle in two hours ahead of the standard 4 PM check-in time. I was assigned a room next to the sauna and steam room, which I appreciated for its convenience. However, there were some noises in the evening from nearby banquet events and guests doing laundry, but as someone who tends to stay up late, it didn't bother me at all. The gym is shared and well-equipped, typically not crowded except during peak hours when fitness classes draw in more guests. My room was clean and received daily housekeeping, although there were a couple of times when the cups weren't cleaned. I understand they might have thought I was still using them, so no complaints there. It’s also worth noting that there’s a 7-11 convenience store just downstairs, connected directly to the hotel lobby, where they sell Taiwan's famous branded cakes like 太陽餅 and 鳳梨蘇. Plus, there are numerous buses nearby, making transportation super convenient—I didn’t even need to rely on the subway! I really enjoyed the air conditioning—it was cool enough for a comfortable night’s sleep. Overall, I had a fantastic stay and will definitely return without hesitation!

Highly recommended for families with kids! There's so much fun stuff at the hotel that my child didn't want to leave. At night, they slept cuddling the little toy they received, and in the morning, they brought the bear with them for breakfast, even taking it along for car rides. They said they want to come back again next time!

The service was very welcoming, and the room had drinks and cookies. The facilities were relatively new and the room was clean. The location is about a 15-minute walk from Fengjia Night Market. The street is somewhat remote and feels like an industrial area; rooms near the road may experience car noise at night.

My 2nd experience within 3 months with Holiday Inn in different country. Hotel shower, washroom, bed and work desk were well arranged. Water dispenser, coffee and microwave placed at the great area for comfortable sitting and chatting. Hotel for staying guests are able to to use the self laundry and dryer at a cost within Hotel. Good spread of breakfast and it situated near the GanCheng, main bus terminal and there are many travel buses services around the area.