4-Star Hotels in Xinjiang, China

The hotel's location is great, within walking distance to Narati, which is a big plus! The hotel itself is large with a spacious lobby, but its size also means it can be a bit confusing to navigate. It could use more staff. Breakfast was decent; there was a good variety, but the taste was just okay. As for facilities, I particularly want to mention the laundry room. It really needs an update. I had to search for it, finding it in an adjacent building and quite tucked away. In the end, I couldn't iron my clothes due to insufficient facilities and had to go back. The room is a bit old-fashioned but fully equipped, giving off vibes of hotels from a decade ago during an economic boom. Overall cleanliness was acceptable, but I'm deducting points because I found a centipede-like insect in the room just before check-out (perhaps due to the excellent natural environment?).

Excellent! They upgraded us to an oxygen-enriched room and included both breakfast and dinner buffets. The lobby is clean and beautiful, and there's a kids' play area and a billiards room. They also have plenty of washing machines and dryers (with a convenient 3-minute high-temperature sterilization mode). Nearby, there's delicious yak hotpot and the Ba Tie night market, plus lots of shops, which is really convenient (though we had a driver). Service: The restaurant offered takeout, room service, and even helped us cut a watermelon, which was very helpful. I highly recommend everyone choose this hotel. The staff are all incredibly friendly. I also noticed they offer airport shuttle service, which is a great option even though we had a private car. Remember to take deep breaths and enjoy the oxygen in the air when you come to Tashkurgan; with the oxygen room, you'll pretty much adapt by the second day.

What a hidden gem of a hotel! We arrived at 11 PM and called ahead to order dinner from the hotel restaurant. The lamb hotpot was absolutely incredible – seriously, so, so good. The service was outstanding and so welcoming. The staff helped with all our luggage; even if I walked past with just a backpack, someone would immediately offer to carry it. The coffee at breakfast was also the best I'd had in all my days in Xinjiang. Beyond the beautiful environment, the hotel also offers horse riding (for a fee) and archery (free). We stayed at the hotel until well after noon before checking out, which was incredibly relaxing. We initially thought it would be a two-hour drive to Kokesu, but a staff member told us about an entrance that was only a 20-minute drive away. That was a huge help, truly. All in all, everything was perfect. We didn't get to see the stars because it rained that night, but we had no regrets at all because this hotel is just phenomenal. Oh, and the hotel also has fast charging stations for electric cars!

Overall, we had a pleasant stay. However, I would like to share our experience with the complimentary photo session so that future guests know what to expect. If you book through Trip.com, please check carefully what is included. We were informed by the photo studio that our complimentary photo session did not include the traditional costume, while if th guests who booked through some other travel agencies were able to use the costume free of charge. We found this difference quite surprising. Another disappointing experience was the complimentary photos. The hotel receptionist told us that we would receive 3 free photos per person, so as two guests we expected 6 photos. However, when we arrived at the photo studio, we were told that the offer was actually 3 photos per room. The inconsistent information between the hotel and the photo studio caused unnecessary confusion and disappointment. I hope the hotel and the photo studio can provide consistent information in the future, so guests know exactly what is included before they arrive.

I highly recommend the Modern Four Seasons Hotel! The room was clean, tidy, and odor-free, the bedding was soft and comfortable, and the soundproofing was excellent – I slept soundly until morning. The front desk staff were warm and attentive, and very efficient. The location is convenient. I'll definitely stay here again on my next visit!

My last two days in Urumqi were a much better experience than my first. My room was upgraded to a larger one, and the cleaning lady was exceptionally good. She proactively brought a foot bath and filled it with water for me both nights. The room was also cleaned thoroughly and meticulously. Definitely worth a high rating!

Breakfast was sufficient and satisfying. It would be nice if they could also offer juice. We made up our own room, but it was not properly cleaned at first—maybe because the hotel was fully booked. However, the cleaners were quite helpful and responsive when we asked for assistance. They also have a laundry room, which was very convenient for families. I just wish they had a small playroom for kids, as that would make the stay even better for families with children.

Since it is a Mercure chain, the facilities and cleanliness were good, but the next morning, when I asked to call a taxi to go to the bus terminal, they pointed to a road with many taxis and told me to catch one myself, which was a bit awkward for a foreigner. Furthermore, it was different from Beijing time, so even though it was past 8 in the morning, I couldn't see the taxi, which made me feel a little anxious for a while... They lacked a proactive service mindset.

This stay was great and I highly recommend it! The room was clean and tidy, and the bedding was soft and comfortable, allowing for a very peaceful rest. The bathroom had plenty of hot water, and the facilities were well-maintained. The front desk staff were warm and attentive, checking in and out quickly, and patiently answering questions. The hotel environment was quiet, and the public areas were clean and not noisy. Overall, the attention to detail was excellent, offering good value for money, making it a perfect base for travel. I had a comfortable and worry-free stay, and I'll definitely choose this hotel again next time I'm in town, and I recommend it to all my traveling friends!

Staying at Atour during my trip was a fantastic experience! The location is superb, within walking distance to all the scenic spots, saving us the hassle of commuting. The overall ambiance is simple and fresh, offering a peaceful retreat despite being in a bustling area. Our room was clean and comfortable, and the bedding was soft and great for sleeping. The breakfast buffet offered a wide variety of options, including hot dishes, pastries, and fruits, all of which tasted excellent. The service was attentive and thoughtful. It's incredibly good value for money, and I'll definitely choose this place again next time!