4 Stars Hotels in Thuringia, Germany

It is very unfortunate that we have to experience this during our last stay at BW Jena. We are a family with a young kid and we’ve stayed at this hotel a few times since beginning of 2023 without any issues. However, we started having issues during the last 2 stays with BW Jena. During stay in April, we were given a room that’s not yet cleaned. The annoying thing is that nobody will pick up the phone if you only calm them from the room, because there‘s only 1 person who works when we checked in around 7pm and if she’s busy taking care of another guest, then you’ll have to wait. We waited at least 30 minutes until we got a new room. Then we had to go down again to return the other room keys. Very inconvenient. Then at night I was ready to sleep and noticed there’s 1 blanket missing. I called the receptionist and she asked me to go down to get it (I’m already in my pajama and was ready to sleep, so again I wasn’t pleased). On our last visit, we were given a room with strong smoke smell. We have a small child and we don’t smoke. Moreover, the smoke smell gives us headaches. I learned from our past that the phone is useless, so I went down to ask for another room. The receptionist said there’s no other room and we basically had to take it. No other alternatives or compensation were offered to us (speaking about customer service). I’ve also called their Germany customer service number, but was rerouted to US customer service, as it was out of their business hours. Understandably, the US CST couldn’t do anything but expressed their emphaty. From the many times we stayed there, the rooms always look clean in the beginning, but over the time you’ll find some broken/cracked/non-functioning amenities in the room. Beds were spring bed - actually not to my taste, but I was willing to go back there because they have a bit bigger room than other hotels and my son needs bigger room to play and move around. Overall I find it unfortunate that the hotel doesn’t keep its 4-star service/rooms-standard. The receptionist became defensive when I asked her to check again about finding another room and just said no to anything I asked and was very unfriendly. I felt that had to pay and stay in a room that is not the same as what I reserved and if I say anything to the hotel they will treat you like their enemy.

Extremely comfortable and not noisy, despite being in the rail station square. Clean and well maintained. Room price gives free travel within Erfurt (bus, tram, both very close). Extremely good breakfast (cereals, breads, fresh fruit salad, yoghurt, bacon sausage and scrambled eggs, croissants, cake, cold meats, cheese). Tip: the Senior Citizen rate includes breakfast, also for a younger partner.

The former Steigenberger is located in the heart of Iron and is a very nice traditional house with great foyer, good restaurant and friendly staff. We were here more often.

nice hotel. everything is provided. Food is very good. Rooms are a little passed, but still ok. Bath and shower. Very friendly! the picture of there hotel is not in every room like that :). very near the highway , so that's cerainly a plus point.

Hotel Leonardo is located opposite Goethe's Ilmpark at 3.7km distance of Weimar railway station. The hotel was planned before the fall of the Berlin Wall by Interhotel DDR and opened in 1992. The hotel offers 294 rooms over 6 floors. Furnishings and decoration provide a pleasant and up-to-date atmosphere. There is a bar, restaurant & indoor pool. In July 23 the sauna wasn’t open. Service is friendly. We had a quiet room at floor 3, backside. Our nicely furnished room had desk & chair, hot-water facility for tea, TV, wardrobe, air-conditioning, complimentary mineral water, and 2 very good twin-beds. We had a bathroom with washbasin, toilet & shower over the bath. Window can be opened in safety mode. Good Wi-Fi. All was very clean. A good buffet breakfast is served: scrambled eggs & hard boiled eggs, bread & rolls, small croissants, cold-cuts & cheese, butter & marmalade, juices & fresh fruits, cereals, milk & yoghurts, tea & coffee. Hotel Leonardo is a comfortable hotel. Recommended.

The hotel is located in the middle of a 1960s high-density East-German-style housing district with a very 1990s-architecture, room furniture style reminiscent of a 1980s American Marriott (kind of faux-elegant), and movie decorations and photos from 1940s Hollywood with Bogart et al. (why, you may ask, Hollywood in Jena? Zeiss cine lenses?). In addition to being unspecifically dated, the hotel could also simply use a fresh coat of paint ... but: everything was clean, the personnel was super-friendly and helpful, the breakfast was plentiful and started at 6:00 (very accommodating for early risers!), the shower was nice and hot, and I had a very, very good-night sleep. The hotel is also close to a tram stop, supermarket, pharmacy, etc. In addition, we had a conference dinner there, which was a good-quality buffet with a variety of options, including vegetarian ones. Overall, a very good stay.

Great location, literally 2 minutes on foot to the Erfurt Cathedral. Great breakfast, good variety, cozy atmosphere, friendly staff. The room itself is not what one will expect from a 4-stars-hotel. Absolutely uncomfortable, cold, old furniture which doesn't suit to such a hotel. Horribly noisy, basically you can hear your neighbours, awful! Not to mention the old noisy a/c! No coffee maker or at least a kettle in the room! Instead you're kindly asked to go to the reception and buy coffee or any drinks from the vending machine. And please, people, check the tissues package! If there are only several tissues left, then you'd better change the whole package instead of waiting till it's empty...or am I wrong?! During my next trip to Erfurt I will definitely try another hotel to compare it, this one gets from me the lowest possible mark!

Staff were very pleasant but there was very little English spoken. As in many hotels we stayed in Germany, there was only one black tea bag in a double room meant for two people! Very strange. One thing to note for all guests is regards to the safe. I could not work out how to key-in my own personal code number to lock/unlock the safe, so I went to reception and they gave me a slip of paper with a four digit code on it. I said that I wanted to enter my own (secret) number and was told that this could not be done! I argued that it should be possible to key in my own code but they said that I could not. I was not happy but had to accept it. Later I remembered a safe in another hotel where you could change the code by pressing a reset button on the inside edge of the door toward the hinge. I tried this and it worked. When I Checked out I left them with a written instruction in German (using an online translator) on how to change the code.

Gera hat man nicht wirklich als Reiseziel auf dem Schirm, aber man ist als Besucher sehr positiv über die Schönheit der alten, Reussischen Residenzstadt überrascht. Direkt an der Orangerie am sogenannten Küchengarten liegt das Mercure nur etwa 10 Minuten fußläufig zur Innenstadt mit Straßenbahnhaltestellecdirekt vor dem Haus. Das Mercure hat wunderbar ruhige Zimmer und hat ein ansprechendes, neuwertiges Mobiliar und ebensolche Badezimmer - leider mit Wanne, aber das hängt von der persönlichen Präferenz ab. Die schönen, aktuellen Holzfenster machen die Zimmer sehr wohnlich und der Schreibtisch ist auch groß genug für den Geschäftsreisenden. Dass die Amenities auf 3 Spender beschränkt sind ist ok für ein Haus der 3* Kategorie. Eine kleine Bar macht abends auf und macht Freude dank netter Bedienung, wie auch die Damen und Herren am Empfang und beim Frühstückbuffet auf Zack sind. Für mich zusammengefasst eine positive Überraschung und perfekt für Geschäftstermine zwischen Leipzig und Vogtland.

Das Hotel ist sehr sauber und das Personal ist auch sehr aufmerksam. Im großen und ganzen ist die Unterkunft einladend. Nur in kleinen Details sieht man, dass noch Luft nach oben ist. Zum Beispiel das Schwimmbecken ist um einige Grad viel zu kalt. Die Matten auf den liegen sind teilweise eingerissen. Handtücher sind ausgefranzt und die Luft ist zum schneiden dick. Im Zimmer vergisst die Putzfrau hinter der Tür zu putzen im Bad und unser Zimmer war für seine Größe viel zu dunkel. Ein zweites Fenster wäre schön gewesen. Das Schickimicki Essen im Restaurant schön anzusehen, aber nichts für den Hunger. Eine gute Hausmann Küche wäre toll gewesen.

It is very unfortunate that we have to experience this during our last stay at BW Jena. We are a family with a young kid and we’ve stayed at this hotel a few times since beginning of 2023 without any issues. However, we started having issues during the last 2 stays with BW Jena. During stay in April, we were given a room that’s not yet cleaned. The annoying thing is that nobody will pick up the phone if you only calm them from the room, because there‘s only 1 person who works when we checked in around 7pm and if she’s busy taking care of another guest, then you’ll have to wait. We waited at least 30 minutes until we got a new room. Then we had to go down again to return the other room keys. Very inconvenient. Then at night I was ready to sleep and noticed there’s 1 blanket missing. I called the receptionist and she asked me to go down to get it (I’m already in my pajama and was ready to sleep, so again I wasn’t pleased). On our last visit, we were given a room with strong smoke smell. We have a small child and we don’t smoke. Moreover, the smoke smell gives us headaches. I learned from our past that the phone is useless, so I went down to ask for another room. The receptionist said there’s no other room and we basically had to take it. No other alternatives or compensation were offered to us (speaking about customer service). I’ve also called their Germany customer service number, but was rerouted to US customer service, as it was out of their business hours. Understandably, the US CST couldn’t do anything but expressed their emphaty. From the many times we stayed there, the rooms always look clean in the beginning, but over the time you’ll find some broken/cracked/non-functioning amenities in the room. Beds were spring bed - actually not to my taste, but I was willing to go back there because they have a bit bigger room than other hotels and my son needs bigger room to play and move around. Overall I find it unfortunate that the hotel doesn’t keep its 4-star service/rooms-standard. The receptionist became defensive when I asked her to check again about finding another room and just said no to anything I asked and was very unfriendly. I felt that had to pay and stay in a room that is not the same as what I reserved and if I say anything to the hotel they will treat you like their enemy.

The hotel is located in the middle of a 1960s high-density East-German-style housing district with a very 1990s-architecture, room furniture style reminiscent of a 1980s American Marriott (kind of faux-elegant), and movie decorations and photos from 1940s Hollywood with Bogart et al. (why, you may ask, Hollywood in Jena? Zeiss cine lenses?). In addition to being unspecifically dated, the hotel could also simply use a fresh coat of paint ... but: everything was clean, the personnel was super-friendly and helpful, the breakfast was plentiful and started at 6:00 (very accommodating for early risers!), the shower was nice and hot, and I had a very, very good-night sleep. The hotel is also close to a tram stop, supermarket, pharmacy, etc. In addition, we had a conference dinner there, which was a good-quality buffet with a variety of options, including vegetarian ones. Overall, a very good stay.

The hotel is very centrally located and is very modern. We had a deluxe room at the Steigenberger. The too close itself is generous and thus corresponds to the 4 stars mentioned. The room had a bathtub, which isn't exactly standard these days. I can't judge the breakfast service, since in my opinion it is clearly too expensive. The only criticism is the not really working air conditioning. This was not really up to the summer temperatures. What strikes me about almost every hotel is the lack of a clock in the room. Another negative point from my point of view are the relatively expensive fees for the underground car park. You could certainly offer a more customer-friendly and cheaper method. On the whole, this hotel is recommended.

According to positive recommendation become guest. Lobby interior with good impression. Frontdesk female, unfriendly without smiles, without welcome greetings. Prepayment is required, be so common in the house.... The alternative reception team of a play student and a young Russian made the bad first impression on the following day. No baggage help. Room small, to the courtyard, over a firearm parquet, partly with persistent tape coating. Putting door is continuously open. TV - device with too small screen size. Rooms charm of the 1980s. Bathroom unacceptably small, almost no deposit areas. Wi-Fi there, but only at a certain location in the room outside the bed. Room good, breakfast best, rich. Individual chairs in the room show no dressing and broken seats under the consumed connection. Eating good, friendly service with insufficient wine advice. Fee for the courtyard parking 6€/d. Previously at a cheaper price in the

Extremely comfortable and not noisy, despite being in the rail station square. Clean and well maintained. Room price gives free travel within Erfurt (bus, tram, both very close). Extremely good breakfast (cereals, breads, fresh fruit salad, yoghurt, bacon sausage and scrambled eggs, croissants, cake, cold meats, cheese). Tip: the Senior Citizen rate includes breakfast, also for a younger partner.

Great location, literally 2 minutes on foot to the Erfurt Cathedral. Great breakfast, good variety, cozy atmosphere, friendly staff. The room itself is not what one will expect from a 4-stars-hotel. Absolutely uncomfortable, cold, old furniture which doesn't suit to such a hotel. Horribly noisy, basically you can hear your neighbours, awful! Not to mention the old noisy a/c! No coffee maker or at least a kettle in the room! Instead you're kindly asked to go to the reception and buy coffee or any drinks from the vending machine. And please, people, check the tissues package! If there are only several tissues left, then you'd better change the whole package instead of waiting till it's empty...or am I wrong?! During my next trip to Erfurt I will definitely try another hotel to compare it, this one gets from me the lowest possible mark!

Staff were very pleasant but there was very little English spoken. As in many hotels we stayed in Germany, there was only one black tea bag in a double room meant for two people! Very strange. One thing to note for all guests is regards to the safe. I could not work out how to key-in my own personal code number to lock/unlock the safe, so I went to reception and they gave me a slip of paper with a four digit code on it. I said that I wanted to enter my own (secret) number and was told that this could not be done! I argued that it should be possible to key in my own code but they said that I could not. I was not happy but had to accept it. Later I remembered a safe in another hotel where you could change the code by pressing a reset button on the inside edge of the door toward the hinge. I tried this and it worked. When I Checked out I left them with a written instruction in German (using an online translator) on how to change the code.

Ein schönes Hotel in der Altstadt und unweit der Krämerbrücke, einem Highlight in Erfurt. Der Parkplatz befindet sich in der Tiefgarage, wie überall ist auch hier die Zufahrt eher beengt und die Parkmöglichkeiten mit größerer Fahrzeugen erfordert etwas Geschick. Direkt von dort gibt es eine Möglichkeit zur Lobby zu gelangen. Unser Zimmer war im 1. STOCK..Schön eingerichtet,sehr sauber, allerdings hatte die Stirnseite des Bettes schon bessere Zeiten gesehen, Kunstleder. Die Matratzen waren gut. Es gibt eine Klimaanlage im Zimmer, wir haben allerdings das geöffnete Fenster vorgezogen. Das Frühstück am nächsten Morgen war sehr lecker 😋. Hier auch sehr aufmerksamer Service. Das Zimmer war bis 12.00 verfügbar. Unser Auto durfte bis 14.00 in der Tiefgarage bleiben. Wir kommen gerne wieder.

Just stayed here for three nights and really enjoyed it. The staff was very friendly and the room was very clean and comfortable. I liked the warming rack for towels and the speaker for the tv in the bathroom. The room was very quiet and was well located - only a ten-minute walk from the train station and very close to all the tourist areas of the town. I enjoyed the breakfast here. They brought fresh pots of coffee to each table and had a nice array of breakfast choices. The small pastries and croissants were very delicious and the man who worked in the breakfast room was especially pleasant. If I ever return to lovely Erfurt, I would stay here again.

We stayed in this hotel on two separate nights bookending a trip to Frankfurt. This hotel is not - in our experience - typical of the Mercure brand. Far too often Mercure's are in good locations but somewhat rundown, tired and in need of attention. This is quite the opposite. It appears to have been wholly refurbished in the last five years, it is looked after. The hotel is conveniently situated near to both the old town and the main, new shopping area, both being no more than five minutes walk away. It is a ten to fifteen minute walk from the railway station or (for us) a €10 taxi ride. There is paid for car parking if required. This is a deceptively large hotel, the short frontage belies the fact that it has 141 rooms. The hotel stretches back from its frontage - we felt it was long and not very wide. It is spread over four floors and possibly an attic. We were on the fourth floor for our first visit and on the first floor for the second. Entry into the hotel from the street leads to a small reception area with ottoman seating. Screened from reception is a small bar and another soft seating area. The bar had elusive opening times - but seemed not to operate before 18:00 hours. Service was good. There is a restaurant that is not the breakfast room but that was not open during our stay with no sign of opening on the horizon. All public areas were clean, tidy and well maintained, albeit with a Alpine overtone! Access to the upper floors is via dedicated lifts or stairs depending upon the location of the room, with some rooms there is quite a walk to the lift. There is a small garden and paved area with seating. We saw no specific provision for disabled access but believe that the hotel is easy enough to negotiate. There is a separate breakfast room which works very well albeit it is not large. It is at the furthest end of the hotel from reception and bypasses some of the meeting rooms. Whilst these rooms were used during our stays we experienced no difficulties. We took breakfast early and the restaurant was never full or cramped. Breakfast is generous but prettty standard continental fare. Our first room (413) was a standard room and disappointing although it was clean and well cared for. Our second room however (136) was an upgrade and provided exceptional space and comfort for a reasonable price. Had we been able to satisfactorily understand the room descriptions and attributes on the website a room such as 136 would have been our preference. It had a large and comfortable double bed, a small seating area with table, a separate desk along with the usual accessories of a safe, TV, wifi etc. We didn't try the TV but everything else worked. There is no aircon but there is very effective radiator heating. We can imagine that opening the windows for some rooms would produce a great deal of street noise, but both our rooms were towards the rear of the hotel and quiet. There was no noise from the corridor or between roo

Das Beste ist die verkehrsgünstige Lage, die inkludierte Minibar und das Frühstück - aber das ist auch schon alles. Die Sauberkeit im Hotel ist nicht gegeben - Zwiebelreste und Brösel im Flur, verschmierte Flächen im Aufzug, Kronkorken vom Vorgänger im Zimmer. Bei der Ankunft interessierte vor allem, dass von uns alles vorab bezahlt wurde, kein Hinweis, dass wir vor dem Hotel das Gepäck ausladen können obwohl es in Strömen regnete. Keine Garage nur ein Parkplatz ca. 100 m entfernt mit Gepäck über Stufen - kein barrierefreier Parkplatz. Anfragen des Hotels nur in Englischer Sprache. Sauna müsste man 24 Std. im voraus buchen - Im Zimmer sehr wenig Ablagefläche und nur ein winziges Fenster das nur gekippt werden kann. Die Pflegemittel von Rituals sind sehr gut. Die Betten sind sehr hart, für eine Nacht genügen die Handtücher. Das Personal ist sehr unterschiedlich, sehr freundlich sind die Mitarbeiter des Restaurants, die Dame bei unserer Ankunft war unmotiviert bis gelangweilt. Wenn ich als Deutsche ein Hotel in Deutschland buche, dann möchte ich auch den Pre check inn und die hoteleigene Bewertung in deutscher Sprache ausfüllen und nicht in englischer Sprache. Alles in allem ist das Hotel mit dem Übernachtungspreis überteuert, zumal der Service unglaublich eingeschränkt ist. Wir werden uns nicht noch einmal für dieses Hotel in Erfurt entscheiden.

nice hotel. everything is provided. Food is very good. Rooms are a little passed, but still ok. Bath and shower. Very friendly! the picture of there hotel is not in every room like that :). very near the highway , so that's cerainly a plus point.

Hotel Leonardo is located opposite Goethe's Ilmpark at 3.7km distance of Weimar railway station. The hotel was planned before the fall of the Berlin Wall by Interhotel DDR and opened in 1992. The hotel offers 294 rooms over 6 floors. Furnishings and decoration provide a pleasant and up-to-date atmosphere. There is a bar, restaurant & indoor pool. In July 23 the sauna wasn’t open. Service is friendly. We had a quiet room at floor 3, backside. Our nicely furnished room had desk & chair, hot-water facility for tea, TV, wardrobe, air-conditioning, complimentary mineral water, and 2 very good twin-beds. We had a bathroom with washbasin, toilet & shower over the bath. Window can be opened in safety mode. Good Wi-Fi. All was very clean. A good buffet breakfast is served: scrambled eggs & hard boiled eggs, bread & rolls, small croissants, cold-cuts & cheese, butter & marmalade, juices & fresh fruits, cereals, milk & yoghurts, tea & coffee. Hotel Leonardo is a comfortable hotel. Recommended.

乾淨整潔，很有特色的酒店。

Insgesamt ein modernes, angenehmes Hotel. Schöne, wenn auch eher kleine Zimmer mit einem modernen Bad. Sehr geschmackvoll renoviert. Gute Verdunkelungsvorhänge und eine ansprechende, wenn auch nicht außergewöhnliche Auswahl beim Frühstück. Die Lage war wirklich angenehm und das Personal sehr bemüht. Außerdem konnten wir wirklich früh, gegen 12 Uhr, einchecken. Zu den weniger erfreulichen Aspekten: wir hatten bei Check-in gewählt keinen Reinigungsservice zu bekommen, dennoch wurde das Zimmer täglich gereinigt. Hierbei wurde an einem Tag keine neue Fußmatte im Bad zur Verfügung gestellt, am nächsten Tag fehlte der Müllbeutel im Bad. Dies ist ausbaufähig. Der Frühstücksraum ist deutlich zu klein für die Größe des Hotels, was zu Schlangen bei Stoßzeiten geführt hat. Außerdem ist das Buffet ungünstig in einer engen Nische aufgebaut, was den Zugang zusätzlich erschwert. Freitag- und Samstagnacht wurde im Dachgeschoss des gegenüberliegenden Hauses bei offenem Fenster gefeiert, was sehr laut war. Die Luft im Zimmer war extrem trocken, obwohl die Lüftung/Klimaanlage ausgestellt war. 5 Sterne würde es geben, wenn man die Lobby auch nach Schließung der Bar als Aufenthaltsbereich nutzen könnte und der Frühstücksbereich geräumiger gewesen wäre. Vegane Optionen beim Frühstücksbuffet, insbesondere pflanzliche Milch, wären toll gewesen. Außerdem hätten wir uns einen Wasserkocher und eine kleine Auswahl an Teebeuteln auf dem Zimmer gewünscht.

Als Rollstuhlfahrer hat man es nicht leicht in Hotels, aber im Dorint Weimar war es angenehm. Schon bei der Zimmertür merkte man, dass mit Überlegung geplant worden ist: In vielen anderen Hotels ist der Schließdruck so groß, dass man die Tür aus dem Rollstuhl kaum oder nur mit fremder Hilfe geöffnet bekommt. Im Dorint Weimar ließ sich die Tür vom Rollstuhl-Zimmer leicht aufschieben. Auch sonst hat alles geklappt. Besonders gut waren Frühstück und Restaurant. Verbessern sollte man die Beschilderung in Weimar. Die Hinweise zu anderen Hotels in Weimar sind häufiger und leichter zu finden als die zum Dorint Hotel.

a very nice hotel, in the center of Weimar. Polite and helpful staff. Room was splendid, Breakfast was great. I hope I’ll come back one day. and they have these little cards with quotes from Goethe, Schiller, etc. it‘s a nice touch. there‘s no room service

The staff were very friendly and helpful, the apartment was a good size for two, would work well also for a family with small child/children using sofa bed in lounge. Really great supplies in the apartment like scissors, paper towel, baking paper, a good oven. The location is great, the lift is handy, the little balcony was a lovely place to sit even though it was cold. The bed was comfortable, good water pressure in the shower. Slight negatives: no kettle. No one seems to like supplying shampoo anymore and all these large squeeze bottles or pumps of soap are a bit depressing but common. Sadly for us due to Covid the restaurant wasn’t open so I can’t comment on it.