The location is fantastic! Our room had a view of the church, and it's just a 10-minute walk to the cathedral. It's even more convenient if you're traveling by train, as the station is only a 3-minute walk away. The breakfast is a Western-style quick meal, with a limited selection. I really enjoyed the grilled mushrooms, and the cereal bowls were delicious too.
The room and bathroom were a bit small, and you'll need to bring your own toothbrush and slippers.
The hotel is in an excellent location. 5 minutes walk to the town centre. Parking is provided with a car park underneath the hotel. A discount is given out by reception if you are staying in the hotel. On check in we were offered an upgraded room which was excellent. Very spacious with everything you need for a comfortable overnight stay. All the facilities in the room worked very well. Toiletries are provided in the bathroom. Tea and coffee making facilities are excellent. We were staying on room only basis so cannot comment on the breakfast. Check in was very good and all the staff were very helpful and polite. I would definitely recommend this hotel and will be happy to use again when visiting Harrogate.
The hotel location is excellent. It's a 3-5 minute walk from the train station, and right next to the city walls – you can even see them from your room window! York Minster and Shambles are only about a 5-6 minute walk away. The staff are really friendly, and the facilities are quite new. The rooms are spacious, and the bathroom has a separate wet and dry area, which is a great design. I'll definitely stay here again on my next visit.
We had the most gorgeous stay at No.1 Guest House - if there wasn’t so much to see and do in York we would have happily just stayed in and enjoyed the hotel all weekend. The staff were amazing, especially Ellie, who made us feel so welcome and couldn’t do enough for us. We loved just sitting in the bar area with a cocktail (the rosy margarita was amazing) and looking at all the art and the cute steam train. The hotel is sooo cosy and perfect for this time of year. We will definitely be back!
The room is very comfortable and clean. The bathroom is spacious and the bath products provided are from L'Occitane. The lady at reception was very kind and it was a pleasant stay.
Lovely hotel close to town, quick friendly check in
Big room with plenty of storage and shower room . Sadly my room wasn’t very clean, found dirty tissue under dresser.
Spa facilities amazing and 1hr free use each day if stay.
Lovely staff .friendly and nothing too much trouble ..beautiful surroundings..location perfect .rooms clean and comfy but a bit noisy at back of hotel..breakfast was good and views across Harrogate were wonderful ..dinner at pickled sprout was delicious and service excellent..looking forward to our next visit already..
I've stayed at this hotel before and I will definitely be staying again. The location is ideal for me with easy access to the city centre either by walking, bus, or taxi. The rooms have always been very clean and a good size too. The buffet style breakfast is always superb and leisure facilities give you a chance to unwind in the pool, jacuzzi, sauna, and steam room.
The staff have always been pleasant, friendly, and polite.
5 stars from me!
We loved our stay at hotel Indigo York, this is the second time we have stayed there. the staff are friendly, helpful and professional. the room is clean and the breakfast was amazing.
Very elegant old-style villa, the breakfast is very rich and delicious, the stay is also very comfortable, and the cost performance is super high! York is very quiet, and the people I met along the way are very friendly. I couldn't swipe my card in the public toilet on Butcher Street, but a local brother saw that I swiped his card and let me in. Thank you for being such a good person! This time I traveled by myself, my English was terrible, but the experience was actually quite good, haha, I recommend everyone to stay and play~
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YYeziA small villa, the room is clean and tidy, very warm and quiet, the service is very good and warm, we live on the 3rd floor, there is no elevator, the suitcase is the store to help get the room, parking is also convenient. The environment of Zhou is good, and it is convenient to travel. It takes 20 minutes to walk along the river to see the tourist attractions in the downtown area. Only breakfast is very expensive. Two nights a day is a pleasant experience.
LLauren MintoWe had the most gorgeous stay at No.1 Guest House - if there wasn’t so much to see and do in York we would have happily just stayed in and enjoyed the hotel all weekend. The staff were amazing, especially Ellie, who made us feel so welcome and couldn’t do enough for us. We loved just sitting in the bar area with a cocktail (the rosy margarita was amazing) and looking at all the art and the cute steam train. The hotel is sooo cosy and perfect for this time of year. We will definitely be back!
GGuest UserPerfect location for a sightseeing trip to York, with car parking. The hotel was gorgeous, beautiful room (we had blenheim suite), huge copper bath in the bedroom (bring your own bubble bath!), super comfy bed, beautifully decorated room. Reception staff lovely and very knowledgeable of local area. Lovely bar too with friendly staff, a range of boardgames available which was fun. Breakfast room had a great Churchill theme ( brilliant top/bowler hat lighting). Would definitely recommend. Thank you for a really lovely stay.
GGuest UserStayed one night because of the marathon the next day. The staffs were friendly and procedures like Checkin are convenient. Great location, close to the station and hotel. However, the inability of the air conditioner to heat up made the room less comfortable. But I stillI had a good rest here and set a PB in the race the next day, so it was a good stay overall.
GGuest UserLovely hotel close to town, quick friendly check in
Big room with plenty of storage and shower room . Sadly my room wasn’t very clean, found dirty tissue under dresser.
Spa facilities amazing and 1hr free use each day if stay.
GGuest UserI stayed at the DoubleTree by Hilton York for a short visit and, while the location was reasonably convenient, the overall experience fell short of expectations for a Hilton-branded hotel.
I was upgraded to a room located across the car park from the main building, accessed via stairs and without central heating. Instead, the room relied on standing portable heaters, which wasn’t ideal — especially given the wet weather and the need to walk outside to reach the room. The room itself felt quite tired and dated, with noticeably creaky floorboards both inside the room and from neighbouring rooms, which made it hard to fully relax.
The location is decent enough, but if you’re travelling by public transport there are better areas of York to stay in that offer easier access and a nicer overall setting.
I didn’t try the breakfast, as there are plenty of good local options nearby, which I enjoyed instead, so I don’t feel I missed out. One small disappointment was that coffee wasn’t available outside of breakfast hours.
Overall, with so many good accommodation options in York, I’m not likely to stay here again.
GGuest UserRoomzzz strikes a nice balance between practicality and personality. Small touches throughout the property, from the playful messages on the room doors to the thoughtful room design, give it far more character than a typical aparthotel.
The room itself was spacious, well equipped and exceptionally comfortable. The bed, climate control and shower all stood out, particularly on one of the warmer days of the year. Having a kitchenette, iron and other essentials readily available made the stay effortless, while the underground parking was convenient and secure. The location was also pleasantly quiet, offering a welcome escape from the busier parts of the city.
The main opportunity for improvement is around flexibility. Charging for both parking and early check-in felt a little disappointing, especially when the room was already available. A small gesture in these situations can leave a lasting impression and elevate the guest experience.
That aside, the friendly team, comfortable rooms and attention to detail make Roomzzz a place I'd gladly return to.
GGuest UserGreat value room in a lovely rural location, reasonably close to York. Receptionist was friendly and helpful. I had a good quiet night’s sleep. Evening meal in the restaurant was fine, but a bit overpriced for what it was and service in the restaurant was friendly but slow. I would definitely stay again though if I was in the area.
GGuest UserBooked to attend an exam nearby (5 min walk). Room nice and big, had everything we needed. Check in check out quick and easy, parking £8 for 24 hours. I asked for a quiet room but definitely was not quiet there was a private function going on with very loud music which didn’t with being prepared and well rested for an early morning exam on Saturday.
GGuest UserLocated within a golf course, the hotel boasts a tranquil, peaceful, and comfortable environment with beautiful scenery. However, it's quite far from the city center, about a 30-minute drive from York's Old Town. If you're not traveling by car, it's not the best choice for accommodation. But if you have a car, it's an excellent option as parking is free.
The hotel has two restaurants with good food, but they are very expensive and the portions are small – typical fine dining. If you don't want to spend too much on food, it's best to eat in the city before entering the hotel.
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