4-Star Hotels in Nottinghamshire, United Kingdom

my room was as I expected everything I needed for my stay, I mentioned cleanliness in your review. My room was great, and the hotel overall was good, but the lift had sweet wrappings on the first night and was still there when l left, small detail that won't stop me recommending the hotel but you asked and that was the only bit I could inform you about,

Ideal location in the city centre. Staff inside that welcomed us was polite. Not clear where the hotel car park is but found it in the end after searching as when calling the lady on the phone was rude and not helpful at all.

Not very happy I should be compensated because of the coldness in the room not having a double bed for me and my daughter that doesn't make me happy at all she is 1 year for goodness sake. But I forgive them I was very upset

Lovely hotel - couldn’t get a better location sadly let down by the size of the room (bathroom was ok) but bedroom was very tight. By far the worst problem was a lack of working air conditioning. It was a hot night and although an air con unit was in the room we couldn’t get it to work no matter what we tried. Due to the heat, sleep was a scarce commodity during our stay. If we’d have booked for longer than a night I would have not have slept in that room again if there was working no air con.

In general, my stay was fine. All the staff were very helpful and pleasant, and I appreciated their friendly attitude. However, there were a few issues that affected my experience. There were a number of young men staying on my floor who returned around 2am and made a significant amount of noise for quite some time. Unfortunately, no staff member came to address the disturbance, which made it difficult to sleep. When I eventually began to fall back asleep, I was disturbed again by two pigeons making loud noises outside my window. In the morning, I noticed there were dead pigeons caught in the netting above my window. This was quite unpleasant to see and does not seem healthy or hygienic. Additionally, at £125 per night, I would not expect to see worn carpets. The condition of the flooring did not reflect the price being charged. Overall, while the staff were excellent, these issues did detract from an otherwise fine stay.

The location was convenient and the facilities were quite complete. The staff were friendly and helpful. Our original room was next to the elevator and was quite noisy, but they helped us change to another room quickly, which we appreciated. However, the cleanliness could be improved. We found a very large spider in the room, which was unpleasant. The hotel also provides luggage storage service, but there was no dedicated storage area, so it did not feel very secure. Overall, it was an okay stay for the price.

Very loud neighbourhood with constant outside noise. The walls are extremely thin, I could hear people talking in the next room. The heating system was broken, so we were given two small plug-in radiators that kept overheating the room, then switching off and making it cold again. Sleep was horrible. The spa is very small, with no space in the sauna and the pool crowded with kids. We paid £177 for one night on the top floor with lounge access, but the lounge had no snacks—only soft drinks (drink selection was okay). Overall, poor value for the price.

Worst night I’ve had in a hotel for years door’s banging nearly all night constantly noisy people obviously not working people. Seriously considering swapping hotels for next visit can’t risk that again

It’s okay for two people to live.

Since we arrived in Nottingham quite early, we called the staff to see if we could check in early. The staff was very accommodating and arranged a room for us to rest. The room was spacious, with a view of the campus outside, and the mattress was extremely comfortable. There was also free parking. Overall, we were very satisfied.