4-Star Hotels in Somerset, United Kingdom

The hotel lobby and breakfast were both very nice. However, we experienced some issues with our room. The double bed was quite small, and the room we were initially assigned did not match the photos shown when booking. When we raised our concerns, the staff did their best to accommodate us, which we appreciated. Unfortunately, the process took quite a long time and involved multiple room changes. The final room we were assigned was much better and met our expectations. Had we been given that room from the beginning, our overall experience would have been significantly more positive. It seemed that some rooms have been renovated and are much newer, while others are older and less reflective of the images advertised online.

Arrived at the hotel on a very hot day, June 25, 2026 (35°C). The hotel had no air conditioning, and the room on the third floor was unbearable, like an oven. I was sweating just sitting still and couldn't stay in the room. Even with two fans, it didn't help. Eventually, we moved to the second floor, which was a completely different experience. The room was larger and much cooler – a welcome relief. The hotel did address our issue, and the location and service were good. However, without air conditioning, the third floor is simply unlivable in hot weather; I wouldn't recommend staying there during the summer. Other facilities were okay, though there were some flying insects in the room, which was unavoidable. It would be much better to stay here in winter. The hotel is a 15-minute walk to the city center, and parking costs £15.

The location was amazing and easy by walking in town, meet the hotel standards on cleanliness, service and location. staff is very friendly with smile especially on the breakfast time, they are really helpful. However I have booked for 2 nights with the city view queen bed room, but It’s no city view at all. Also, this room is on the upper ground floor and nearby the storage cleaning room is not the good idea for customer especially on the early morning time. The problem is the room always has a terrible noise all the time which make me terrible and can’t sleep well when I am being on the room. I have requested the room which away from elevators and good view before booking but not get anything at all.

I love Charlton house, it was really quirky. The way it has been styled is really unusual. It makes you feel like you're in a bit of a fantasy world with the little corridors and quirky little nooks and crannies. For me it fit the bill, it did the job that I needed but I understand for those people that do not get it on an offer and pay a lot of money to stay there I understand how they might say that it's a bit dirty a bit tired a bit grubby and needs a bit of TLC. There seemed to be one very sweet man that was running around doing pretty much everything and the rest of the staff were hidden behind doors or just not there. I'm not sure. There were staff present in the spa and they were lovely and helpful and kind. My little room was gorgeous and cute and cozy, and clean enough although tatty in places. For me I really had a nice day and I would definitely come back. The breakfast was extremely basic but I didn't have extremely high expectations, and I'm not really a breakfast person, so again it may not make the tick box for others but it did the job for me. Thank you Charlton house.

The room got upgraded to a bigger room. There was both a bath and a shower. There was a fridge too. There was hardly any noise from the road outside. The bedroom doors opening and closing were very noisy. The gym was standard for a hotel. The pool was open until 10, with a need to reserve a slot - no issues found with this. The steam room was undergoing renovation, but the sauna was available. The TV worked fine, but it's not one where you can cast to it. The air con worked fine.

The hotel is attractive and full of charm, with a pleasant aspect facing the church, however, the surrounding area of Bridgwater is rather run down.  Staff were very efficient and checked us in quickly and efficiently. Unfortunately, we didn't get to try the restaurant as it was closed due to it being Father's Day. Our room was ok, and had a large bathroom with both shower and separate bath. There was plenty of hot water available, but aware that it was almost scalding when allowed to run without cold added. The bed was comfortable and the room well equipped with tea facilities, ironing board and iron and hair dryer. Due to the age of the building, there was a lot of noise from residents walking around in the rooms above ours, but it wasn't too obtrusive. Breakfast was very good with a choice of full English or continental and my gluten allergy was catered for.  If you  need to stay in Bridgwater, then I would recommend The Old Vicarage, but we would probably look in the villages further out of the town in future.

Perfect spot for exploring Bath, very central and easy to walk to the station, shops and attractions. The apartment was spotlessly clean with everything we needed, and felt secure in the lovely courtyard. We extended our stay as we felt so at home there. There looked to be a secure left luggage store which we may have used if we’d seen it earlier. Would be useful to have info about this in the apartment info pack. There is some noise from the street for apartment 7, partly from early deliveries to Thermae Spa which is directly opposite, and also from people wandering through the echoey passageways at night. We got used to it by the end of our stay, but light sleepers might prefer one of the inward facing apartments.

If you ever wanted to pretend you lived in a Georgian house, as if you were in a Jane Austen novel or in Bridgerton then you will not be disappointed staying here. The rooms were spacious, beautifully decorated and very comfortable. The hotel was only a few minutes away from the centre of Bath, Holburn Museum and was an easy walk from the bus/train station. I will stay here again.

Competent hotel with comfortable bed and good shower. Nice bar, didn’t try the food. Not happy to pay £10 for parking, but not knowing the town gave us little choice. Location is generally not good because the town of Bridgewater is really pretty dire. Would not return for that reason.

The food is delicious, the room is not air-conditioned, but the British countryside, the temperature is OK in the morning and evening, the scenery is very good, you can go to the surrounding area for a good dinner, experience the British countryside scenery