Posted on Mar 21, 2026
Anonymous User
Very disappointing experience. When we arrived no wifi in hotel and being far away from family during these turbulent times not ideal. Then when we went to the room to unwind the TV was not functional and they stated the situation would not be solved that evening. After a long flight we figured at least we could take a nice hot shower and to our dismay no hot water. Not a good start to our experience. Following morning still no wifi thik late evening. Figured a swim might be worthwhile in the late afternoon and were told pool was under maintenance for a few days but we were not notified of this even at check in time. We usually book hotels on vacation or even for business getaways with down time in mind and this felt more stressful than relaxing. Staff overall was friendly at breakfast and at the desk but was disappointed with how management handled it. No offer of apologies or complimentary anything despite the challenges. Heard lemon tree was supposed to be a good brand but won't be booking again. Oddly we got water the other evenings only after informing them we needed hot water. They would tell us that they will inform the engineers to turn it on. And another thing I found odd which I have not experienced is that you can only connect max 2 devices to wifi but both my husband and I have devices that we need connected eg lap top, cell phone and tablets. Difficult to pick only 2 per room.
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Price per night from:CAD 54
Posted on Jul 14, 2025
PANCHAL
Exceptional Hospitality & Delicious Cuisine!
From the moment we arrived, the hospitality at this hotel was nothing short of exceptional. The staff went above and beyond to make us feel welcomed and comfortable, always greeting us with warm smiles and genuine care. Every interaction, whether at the reception, housekeeping, or restaurant, reflected a high standard of professionalism and kindness.
The highlight of our stay, without a doubt, was the food. Each meal was a culinary delight – beautifully presented, bursting with flavor, and thoughtfully prepared using the freshest ingredients. Whether it was the lavish breakfast spread, the authentic local dishes, or the indulgent desserts, every bite was memorable.
It’s rare to find a place where both service and food are so perfectly balanced, but this hotel truly excels at both. We left with full hearts and even fuller stomachs. Highly recommended for anyone looking to be pampered with genuine hospitality and top-notch cuisine
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Price per night from:CAD 100
Posted on Feb 20, 2026
Guest User
I had a wonderful stay. The staff was incredibly friendly and accommodating, always going out of their way to help with any requests. The room was spacious and clean, with a comfortable bed and all the amenities I needed. The hotel’s location is perfect, with many attractions within walking distance. I also enjoyed the breakfast and dinner buffet, which had a great selection of both local and international dishes. I would definitely recommend this hotel to anyone visiting.
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Price per night from:CAD 43
Posted on Oct 24, 2024
Guest User
Excellent property and facilities. The reception associate ms jyoti is extremely customer friendly and prompt in getting the requests managed. The overall staff performance is very good. I would definitely want to avail the service again.
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Price per night from:CAD 50
Posted on Nov 10, 2025|Superior King Room
Guest UserThe staff there would do almost everything to make the hotel guest satisfied and happy with their stay there. Decently priced for a 5 star and definitely worth it for this 5 star hotel.
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Price per night from:CAD 79
Posted on Dec 9, 2025|King Room
Guest UserRooms are clean but a little worn. Bed was firm but ok. The bathroom wallpaper was peeling and a little bit dirty from water / humidity from the shower. Water was quite hot and good pressure in shower.
Breakfast was good and reasonable amount of choice but not really a
any regular salad options. Table service was great and worth the stay alone ! Tv was not setup properly and I could not choose a working CNN channel to catch up on news. Location was a bit awkward to get to, taxi driver had a make a few u turns in rush hour traffic adding abt 30 mins to our already long journey. (LKO to Gurgaon).
Still a good standard of service, which is why we chose a Hyatt. (Couple traveling from USA).
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Price per night from:CAD 65
Posted on Jul 24, 2025|Standard Room with 2 Single Beds
AjitBashyal
I lived in this hotel for 3 weeks. The breakfast is good. They have a swimming pool and gym. The dinner is delicious.
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Price per night from:CAD 52
Posted on Feb 22, 2025
Guest User
Nice clean rooms, very convenient location, safe, very helpful staff. Excellent breakfast options, prompt room service. Good for the business travellers as well as for the families with kids. Will definitely stay there again on my next visit.
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Price per night from:CAD 52
Posted on May 19, 2025|Executive Studio
Eugenio from DXBOverall, my stay at Citadines Paras Square was comfortable. The staff were helpful, and the amenities were well-maintained. However, the location is quite far from most major attractions and city areas, which made commuting a bit inconvenient. Additionally, there was a noticeable moldy smell in the room that affected the experience. With a few improvements, it could be a much better stay
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Price per night from:CAD 51
Posted on Dec 17, 2021
Guest UserIt is a good budget hotel and location is also good. Food was also good. We reached late so they upgraded our room and gave us a suite wid jaccuzi which was the best part.
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Price per night from:CAD 138