GGuest UserI spent a wonderful night here during New Year's Eve. The waiter barely understands people and foreign languages, but he is friendly and good at communication. I booked a public bathroom first, but then I changed it to a private bath when there was room. My satisfaction improved a lot! The hotel is very close to Hakoyō-Yumoto Station, and the taxi cost was less than 1,000 yen. Later, we couldn't get a taxi and it was very comfortable for us to walk to the station for 15 minutes with our children🏳️🌈
GGuest UserWe used this hotel for a birthday trip. We had requested a message plate when making the reservation, but it wasn't reflected in our request. However, when we inquired with the staff during dinner, they kindly accommodated our request, allowing us to create the surprise. I had always wanted to stay at Fufu, and this was my first time, and it was a wonderful experience. We've already talked about wanting to stay at other Fufu locations for each other's birthday trips in the future. Thank you for the wonderful hospitality.
HHehehe_233This is by far the best hotel I've stayed at in the greater Tokyo area! The transportation is incredibly convenient; it's very close to JR Kawasaki Station, and you can reach Tokyo Station in about 20 minutes with just three stops on the Tokaido Line. It really holds its own against hotels within central Tokyo. The area around Kawasaki Station is also bustling with businesses. The front desk staff were exceptionally warm and friendly. The room itself was spotless and tidy, and the amenities were well-appointed – even the TV was a large Sony. Thank you!!
11360173****Ryori-yaku (restaurant name), the hot springs in Hakone are unparalleled, but the food here really deserves mention. I've been to Ryori-yaku in Izu before, and compared to that, this one probably suits my taste better. It's not as sweet, so the food is refreshing and not cloying. The only downside is that the rooms are really small—every inch of space is precious!
SserenalimxlWonderful 3 night stay at a sleepy seaside town. Easy access via Enoden to Kamakura & Enoshima. Restaurants close around 8 so be sure to have early dinner. Try sweet potato crepes by the beach and beware of hawks swooping in for your food. Nearby up the slope is a small dining and shopping area with a supermarket & fantastic ramen shop. Note to take free shuttle bus from busstop next to station or inclined elevator via banquet hall from main road (or risk having to pull luggages up a steep slope!). Tip if heading straight to Airport. Book Narita Express no. 27 from Ofuna direct to Narita Airport. Simply take an Enoden from Shichirigahama station to Enoshima station. Then, walk to the building behind and take Shonan monorail to Ofuna for a quiet ride with luggages.
GGuest UserAppreciated the drinks bar area and the self-service amenities. Room key is heavy and traditional and a bit of a hassle to have to talk to the front desk everytime coming in and out of the hotel but overall everyone was nice.
GGuest UserThis was the best hotel I stayed at during my Chinese New Year trip to Japan, though it was also the most expensive. The hotel is right by the Hakone-Yumoto station exit, just across the little red bridge, which is incredibly convenient for families with luggage or young children.
The hotel itself is comparable to a 4- to 5-star hotel in China. Both the service and facilities were excellent. They offer both private and public onsen baths. The private bath costs 2000 yen for 45 minutes, while the public one is free.
We opted for the private bath. We arrived at the hotel at noon, dropped off our luggage, booked our private bath slot, and then went out to explore. The hotel even separates luggage storage for check-in and check-out, which is a nice touch.
In the afternoon, you can explore the street in front of Hakone-Yumoto station, check out transportation options for the next day, and enjoy some local food. Of course, if you're short on time, you can also just drop your bags and hop on a train to start your journey.
The room was also very spacious. We booked a triple room, and it was the biggest room I've stayed in during all my trips to Japan over the past few years.
I must particularly mention that on our first afternoon, someone in our group was feeling unwell with a headache and vomiting. We approached the front desk before 2 PM, hoping to check in early and let them rest. The front desk staff were incredibly enthusiastic and processed our early check-in immediately.
Another thing that happened was I realized I'd lost my wireless Bluetooth earphones after returning to Tokyo, and I suspected they might have been left at the hotel. Since I didn't have a phone number, I contacted the hotel via email. The very next day, hotel customer service replied. They not only looked for them in our room but also searched in the hotel's public areas. Although they weren't found, I was still very satisfied with the service of the Japanese hotel staff.
I would definitely choose this hotel again for my next trip to Hakone. Also, a tip for everyone: this area perfectly combines liveliness and tranquility. Other places, in my opinion, are either too far (requiring long train rides) or too desolate.
ZzzzforfreeThis hotel boasts a great location, not far from Yokohama Station, making it easy to get to Sakuragicho and the Red Brick Warehouse via local lines. It's also very convenient for trips to Tokyo. The room was incredibly comfortable and surprisingly spacious for a Japanese hotel in this price range! It was very clean, and the housekeeping service was excellent. You really can't fault the service at Japanese chain hotels either.
JJinjingI booked a one-night, two-meal package at this hotel. The room was a Japanese-style tatami room. The hotel is a 12-minute walk from Hakone-Yumoto Station and has a very distinctive ambiance with its courtyard, waterfall, and koi fish. The staff were attentive and detail-oriented. The dinner offered a wide variety of dishes, including sashimi, sushi, and tempura. What left the deepest impression was the natural hot spring, which provided a truly delightful and relaxing experience for both body and mind!
GGuest UserStaying at this hotel again on a rainy day, and the surroundings are still beautiful. This time, I booked a room in the annex. The room was spacious, and I got a fantastic deal on Trip.com – excellent value for money! Most hotels here only allow check-in after 3 PM, so we decided to explore first and then took the Lake Ashi cruise to the hotel's shuttle bus stop to get to the hotel.
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