4-Star Hotels in Kumamoto Prefecture, Japan

The hotel is conveniently located near the city center, with shopping right downstairs. The triple room we stayed in was a decent size, but the bathroom drain had a really unpleasant, garlicky smell that I absolutely disliked. The public bath was a bit chaotic and not a hot spring; it had a strong bleach odor. You get what you pay for, I guess. The hotel's partner parking next door had a height limit, and the other partner lots were too far and not much cheaper. The next day, I just parked in the non-partner lot across the street, which was only about 200 yen more for the night.

Really nice place to stay in, exclusive experience, you don’t really need to do any onsen hoping if you stay here, one private onsen booking per day which means 2 booking for one night stay and you have got guest only public onsen which alternate each day. They were kind enough to accommodate our vegetarian diet even though they weren’t too happy about that because they had to change their whole menu, so I would suggest checking with them before making the booking. Overall, definitely worth it.

Great, near to JR station. For the price we paid ~15k JPY compared to 6k/night hotel, service provided by the 6k hotel better than it. This hotel has no onsen. the bathroom only provided 1 sanitary bag and never replace and clean it after 1st day compared to the cheaper hotel gave 4 bags. bathroom ventilation not so good, almost suffocated with vapours when shower+Dusty ventilation filter film. Complimentary 2bottles of water for each night stay but ended up only replace 1 bottle for us. Breakfast wide selection and high quality but everyday same, so if u stay longer better don’t take their breakfast. 2 out of 4days long waiting to be seated, bcoz no one at the reception. Beyond this, some lobby receptionists were fluent in English and ready to help was a top notch. I have a good sleep in this hotel. For 4 nights stay can pick any day u like to have 1 free cleaning service, this was great. Anyhow, thank you for serving.

I finally realized my long-held dream of staying here, having booked the room over half a year in advance. Its location is indeed quite remote, nestled deep in the mountains. Upon arrival, a car picked us up directly from the hot spring bus stop, and the elderly driver was incredibly warm and friendly! The heavy rain on the day of our visit truly enhanced the ambiance. The room itself was incredibly spacious. Surprisingly, even in June and with the rain, it got so cold at night that we needed to turn on the air conditioning. The cuisine was also quite sophisticated. Dinner was exquisite, though the portions were a bit on the small side, leaving me not quite full... The private six-foot outdoor bath was absolutely unforgettable – a definite must-book! If I had to nitpick, for a price tag exceeding 3000 (currency unspecified), I expected the service to be a touch more enthusiastic and friendly. I couldn't shake the feeling of being treated slightly differently (compared to what I observed for local Japanese guests and Westerners). Having stayed at no fewer than 10-20 hot spring ryokans in this price range, I'd say claims of 'superb service' are a bit of an overstatement. Overall, I'd give it an 80/100, and despite the minor points, I still highly recommend it!

Highly recommend! Super convenient location just beside Kumamoto station with easy access to tram ride into the city centre. Staff are accommodating and always on lookout to see whether you need any support. Good amenities including skincare products.

An excellent hotel. The location is very convenient, a 20-minute walk from Kumamoto Station or a 10-minute tram ride. The reception staff are courteous and attentive. Essential items can be collected on the ground floor. The room was on the very top floor. The beds are large. The cleaning service is excellent, with towels changed daily. Perhaps the only drawback is the lack of sufficient space to open a large suitcase, you have to jostle about to do so. At one point, the room became quite stuffy, the air conditioning didn’t help with the air circulation, and the window couldn’t be opened. I realise this has been done for everyone’s safety.

A round trip from Tenjin by bus costs 8000 yen and takes three hours! Remember to book your tickets in advance as there aren't many services. The old street in Kurokawa Onsen is very quaint and full of character! Most of the onsen ryokans are built along the creek. The ryokans are simple and clean! In the open-air onsen, you can listen to the gentle flow of the stream and feel that sense of tranquility. In the evening, during the illumination season, walking around in a yukata and geta (wooden clogs) is truly delightful! The kaiseki dinner featured exquisite and unique dishes, including local horse meat and wagyu beef! It was very filling, even for a woman! Please note that the restaurant intentionally doesn't have Wi-Fi; the owner hopes guests can quietly enjoy their meal without disturbance! I absolutely applaud this! The ryokan also offers a shuttle service to Kurokawa Onsen Station, which is a 5-minute drive away. Next time, I plan to stay in Kurokawa Onsen for two days to fully enjoy the peace and quiet!

I love almost everything about this ryokan - the facility, the room( it’s a massive suite with living room, Bedroom, private onsen and private bathroom etc. very spacious) the outdoor onsen, the private onsen… The highlight is the food! Absolutely amazing! It’s seasonal and high quality with horse sashimi,tuna toro, even the starter is delicate and delicious; and two types of local wagyu beef - melt in your mouth. We have been to many ryokans over the years, with some charging double the price than we paid here, and I would say this is one of our favourite. Our waiter was a lovely young man who can speak good Chinese and tell us about his recent trip to HK. We adore him. I used the massage chair a lot every time after the onsen bath. It’s heavenly. We went to another ryokan (深山山莊）afterwards in the same area and it can’t compare to this level of comfort or food quality. The only one slight con is that our room has no view as it’s surrounded by the walk path and buildings, and we have to keep it shut the whole time. Maybe because I booked last minute and can only have the last room. But the public outdoor onsen is looking into the stream, it’s beautiful. Another highlight is the massage chair in the suite.

This hotel is really nice and conveniently located right on top of Sakura Machi mall, so there are plenty of food options and shops for shopping. Right across the street is a pedestrian street, which is great for walking around. It’s not too crowded, so the atmosphere is quite relaxed. There’s also a major bus stop right downstairs, which makes it super convenient—especially if you don’t have a car. If you’re traveling between cities, this is likely a main stop you’ll pass through. For those who drive, you can find parking nearby. The hotel may offer parking discounts at certain locations, but I’m not entirely sure which ones. The hotel itself is beautiful, modern, and smells really nice—feels new and well-maintained. Amenities are quite complete as well. The bed and pillows were just okay, slightly leaning towards the uncomfortable side. However, the bathroom is excellent, with a separate standing shower and a small bathtub. The room I got was also quite cute, with a small sofa area, which was a nice touch.

This is definitely a fabulous and fantastic experience living in a Ryokan, and this Ryokan is also reputable among local people, which means it is highly recognized by Hitoyoshi residents. Some local residents also spend their time in this Ryokan as a relaxing journey. I ordered the room with breakfast served, and it looked so amazing and delicate. I hope to visit here again in the near future if there will be any chances. I absolutely love this little town.