4-Star Hotels in Nagano Prefecture, Japan

A very charming cottage, though be prepared for slightly older facilities inside. There was a faint musty smell, but personally, I didn't find it too bothersome, and it was impeccably clean. Taller individuals might want to consider other options. The hotel's surroundings are excellent, and it's super close to both the outlet mall and the station, with a shuttle service available. The hotel also features tennis courts and other activities. The breakfast quality and dining environment were both great – definitely worth booking. Major highlight: You can rent bicycles and e-bikes directly from the hotel. If you rent for a full day, you don't need to return it before 5 PM. If returning after 5 PM, just park the bike in the designated spot and drop the key and receipt into the collection box. I highly recommend the e-bikes for exploring Karuizawa!

Had a really pleasant stay overall. The place was very clean and well-maintained, and the location was convenient for getting around. Service was excellent 👍 staff were friendly and helpful throughout our stay. Amenities were also complete and comfortable. Would definitely recommend for couples looking for a smooth and enjoyable stay.

The hotel is a bit of a walk from the JR station, about 10-15 minutes. The entrance is tiny, and check-in is just a small table. The room itself is very small, but the space is utilized efficiently, making it practical and convenient. Breakfast is a set menu with four options, and it's quite good. They also have happy hour in the evenings where you can enjoy some drinks, snacks, and cold beverages.

This is the best choice if the kids want to ski and the adults want a place to wander around! We can relax in the hot springs, stroll around the outlets, and the kids can ski to their hearts' content. We can also drive to the Karuizawa shopping street for a leisurely walk. It's an effortless trip, perfect!

This is a perfect spot in Nagano if you want to take a break before heading to other parts such as Hakuba for skiing . It is literally right at the station and connected via MIDORI where you can buy groceries and with lots of restaurants. Due to fight delay, we arrived late at night at around 10pm. MIDORI shops were all closed but ht path to hotel still open and we can still find plenty of cafes nearby. It has reserved Alpico bus to Hakuba right at hotel or you may go to the regular bus stop at bus station 26 for higher frequency of bus service. Will definitely stay here again if we need to stop over at Nagano. Though the hotel is not new, it’s spacious and clean enough for a comfortable stay .

I stayed at this hotel for one night, and overall, it was quite a pleasant experience. I really liked my room — it was clean, modern, and comfortable. The only thing that surprised me was that the window to the balcony didn’t open, though I suppose it was designed that way. The onsen was absolutely wonderful — spacious, relaxing, and with a beautiful view of a mountain river. Definitely one of the highlights of my stay. The hotel also offers many different areas for leisure and entertainment. You can play table tennis, relax in cozy rest zones, visit small cafés and shops — there’s a lot to explore without even leaving the building. Both breakfast and dinner were delicious, with a wide variety of food to choose from. However, due to the number of guests, it was a bit challenging for the staff to manage everything smoothly. On two occasions, someone almost took my table, even though I had already placed the reservation card on it to show it was taken. That said, the staff overall were very pleasant, friendly, and helpful, and I appreciated their attitude throughout my stay. This hotel is clearly family-oriented, with many families staying with young children. There are rooms with child-friendly designs and dedicated play areas, so if you’re looking for a quiet, adult-only atmosphere, this might not be the best fit. That said, I genuinely enjoyed my stay and would consider coming back.

This was my second stay here. It's about a 10-minute walk from the station, or a 1000 JPY taxi ride. Kumoba Pond is also within walking distance. The hotel is nestled in a resort area surrounded by pine trees, and the room size, especially compared to Tokyo, is incredibly spacious. The Japanese breakfast was exquisite and delicious. This time, I accidentally left a sweater behind. When I contacted the hotel to pick it up on my way back from Kusatsu, I saw staff members in the rain wiping guests' suitcases with towels – very impressive! 👍

The location is relatively biased. It is about 3 kilometers away from Karuizawa Station. You can make an appointment to pick up the station. It is that they have no Chinese-speaking waiters. The English is not very good. They called and asked Imeier to contact them. Later, they directly decided to pick up the station through Trip.com . The hotel also sent us to the next hotel. The room was quite spacious, although on the ground floor, it was very quiet, there was a relatively large bathtub, the bath was very comfortable, there was a small blue building directly opposite the hotel, the restaurant, we used dinner or tasted good, but to book in advance. There are not many restaurants around, but most of them have to be booked in advance.

Excellent! There was a Chinese staff member at the front desk who was incredibly warm and helpful. She assisted with my luggage and gave great recommendations for local attractions. The hotel is located next to a charming small church with a pretty courtyard, creating a lovely atmosphere. Even though I'm not religious, admiring the architecture and taking a stroll around the area was incredibly relaxing. I'll definitely return!

The transfer was very good. When we left, we kept sending us out of the hotel door and the service was very good. Breakfast has watermelon. Historical hotel, there are many books to read on the first floor. The sofa chair in the room is very comfortable. The guests are mainly Japanese local guests and a small number of European and American guests.