4-Star Hotels in Yamagata Prefecture, Japan

The hotel is brand new, and the bathroom facilities, in particular, are excellent. It's probably the best option near Yamagata Station. It's a 3-5 minute walk to Yamagata Station and just a 3-minute walk to the bus stop (for Zao Onsen Ski Resort) from Yamagata Station. The breakfast restaurant is a famous Yonezawa beef restaurant. You can ask the front desk to make a reservation for you.

This hotel is about 1.5 km from Tsuruoka JR Station. The nearest bus stop is 'Science Park.' There's a direct bus from Yamagata Airport, but other bus connections are unavailable, making transportation a bit inconvenient; it's more suitable for those traveling by car. The hotel itself is newly renovated, surrounded by rice paddies, offering a beautiful and clean environment. Breakfast is a Japanese-style buffet featuring locally sourced ingredients. Dinner requires a reservation, as dining options nearby are limited to a convenience store. There are three dinner set menus, which I found a bit pricey, but the food was delicious, especially the bread and desserts. Service was, as always, attentive, and the hot spring facilities were excellent. The only downside is its relative distance from famous Tsuruoka attractions like the Dewa Sanzan mountains and Kamo Aquarium. It's also a bit far from the S-mall bus terminal and the JR station.

As it is a long-established luxury inn, there are no problems with the facilities or the service. However, one thing that bothered me was that I had to wait a long time for dinner when I went to the dining room at the designated time. There were no strings to fasten the sleeves of the yukata anymore. It may have been a coincidence, but it was a great disappointment for a luxury inn that I rarely go to.

Even though we called the hotel stating that we would be late for the check-in and dinner as there was heavy snow in the highway. The staff postponed it to 730. However, the snow was so heavy, we lost our way in town and we arrived at 8:10. The staff saying that we were too late and rejected to provide any food for us. we had to walk downhill to the town to find our own dinner. however, on the second night of our stay, we noticed that the other guests were having dinner at 9:10 when we passed by the restaurant. We know that we were late, but I believed that hotel is in the hospitality industry, the staff have to be considerate to the guests. as we were not meant to be late on purpose, just because of the bad weather outside, we couldn’t drive fast. We were in the highway 2 1/2 hours without any food and drink in the hope of arriving on time.

I like Richmond Hotels for their modern decor and well-maintained property. Unfortunately this location in particular falls short of the most basic criteria of a hotel - cleanliness, especially in Japan. There were molds found in the bathroom in between the tub and the wall, as well as in between the window silts. The location of the hotel is about 5 mins walk from the Yamagata Station. Staff were nice and hospitable. The free midnight snack and free drinks and ice cream in the lounge were nice touches to the stay.

I stayed here while traveling from Kyushu. I had a comfortable time. The staff were warm and welcoming, and were full of hospitality. The room was neatly arranged, and I was very satisfied with the cleanliness, including the fact that there were chilled towels in the refrigerator and that we could choose our yukata. The large public bath was bright and very clean, not a single hair was found, and the water felt great. I usually don't bathe in the morning, but I couldn't help but take a dip! I was also very satisfied with the food, both dinner and breakfast! The flavors were mild and the portions were just right, neither too much nor too little. I was able to relax in the lounge as well. The grapefruit juice was delicious! I felt that the entire hotel was carefully thought out. I would like to stay here again. It was a fond memory. Thank you.

The location is super convenient, just a 2-minute walk from Zao Onsen Ropeway Station. There's a ski rental shop about a 1-minute walk away. You can store your ski equipment in a specific locker in your room on the ground floor, or use the password-locked lockers in the lobby. Zao Bus Terminal is about a 7-minute walk. They even offer a free ride back to Zao Bus Terminal when you check out. For dinner, there are six delicious and beautifully presented options to choose from. A Lawson convenience store is about a 5-minute walk for evening snacks. The onsen (hot spring) is a good size, not too big, not too small. And since there weren't many guests, it was a very pleasant experience.

We arrived late (20:15) due to temporary closure of Sendai Airport (tsunami warning), and obviously we were late for the hotel dinner after having to travel all the way up from Narita instead. We were tired and hungry when we arrived, but the hotel disappointed us even more for not reserving our paid dinners for us, nor was there a reimbursement. Did they just throw the food away after all the preparation work? The (presumably) manager's attitude was one of inflexibility and apathy, so atypical of Japanese etiquette. The restaurants nearby were all closed already and we had to starve for the first night there. Very unpleasant and inconsiderate arrangement.

The room is spacious and in traditional Japanese style. Was expecting a private onsen in the room but it was only a bathtub. The staff couldn’t communicate well in English which caused some misunderstanding during our stay but they’re friendly and responsible enough to solve the problem for us so it’s still a great experience overall. The breakfast was very traditional and got more and more abundant every day. We had a great 4nights stay in Hayamakan. The highlight has to be the nearby restaurants. The hotel will give you some recommendations nearby, please make sure you try some of them!

The hotel location is excellent and very convenient. The room is also very spacious and comfortable. However, one thing we were slightly disappointed with was that our request for two extra bottles of water was declined by the front desk, as they mentioned only two bottles are provided per day. We’re not sure if this is a standard policy across hotels in Japan. Overall, we were still very satisfied with our stay.