4-Star Hotels in Yamagata Prefecture, Japan

I stayed one night at this hotel, which is conveniently located near the train station and feels fresh and new. The on-site restaurant serves dinner, and we tried the sukiyaki — it was absolutely delicious and definitely worth a try, even if the price is on the higher side. Overall, I had a very pleasant experience and would happily choose this hotel again when visiting Zao.

The room is spacious and in traditional Japanese style. Was expecting a private onsen in the room but it was only a bathtub. The staff couldn’t communicate well in English which caused some misunderstanding during our stay but they’re friendly and responsible enough to solve the problem for us so it’s still a great experience overall. The breakfast was very traditional and got more and more abundant every day. We had a great 4nights stay in Hayamakan. The highlight has to be the nearby restaurants. The hotel will give you some recommendations nearby, please make sure you try some of them!

This hotel is located conveniently. There are railway stations and bus terminals near. You can use this hotel as a base and visit other places by public transport. Some travelers live in this hotel and go to Zao Onsen ski resort for skiing or snowboarding. There are a lot of places to eat or go shopping.

The hotel has free parking, which is a big thumbs up, you can park in the parking lot behind the hotel, then take a ticket to reception and plug it in, you can park until the next morning, and the famous and delicious Mizawa beef next morning to the hotel

My biggest mistake of this trip to Yamagata is to book this hotel. It's a good hotel but it's in the middle of nowhere. You will want to stay around the city of Yamagata province which is also called Yamagata city just so you can get to famous tourist spots. However this is 4 hours away from all of these. I had to book another hotel so I can stay 1 day in the city when I wanted to visit these places and the traveling time just completely made me exhausted. It took like 1 day to go to a place and 1 day to go back. It was so terrible, I was crying. This place is closed to Shonai airport not Yamagata airport so I also had to book another flight from Shonai. I wasted so much money for transportation. It was such a terrible experience. However the hotel is incredibly beautiful with smart design in everything. I loved the onsen very much. If it was just a vacation/restcation for relaxing purpose or isolate yourself from the human word, it's the best choice for you. Since its in the middle of the endless rice field, there is nothing to eat except for paying very high price to eat at the hotel's restaurant. And the food was just okay. The beauty of this hotel was like a trap. Its like I was blind from its beauty and couldn't see all other disavantages.

I stayed here while traveling from Kyushu. I had a comfortable time. The staff were warm and welcoming, and were full of hospitality. The room was neatly arranged, and I was very satisfied with the cleanliness, including the fact that there were chilled towels in the refrigerator and that we could choose our yukata. The large public bath was bright and very clean, not a single hair was found, and the water felt great. I usually don't bathe in the morning, but I couldn't help but take a dip! I was also very satisfied with the food, both dinner and breakfast! The flavors were mild and the portions were just right, neither too much nor too little. I was able to relax in the lounge as well. The grapefruit juice was delicious! I felt that the entire hotel was carefully thought out. I would like to stay here again. It was a fond memory. Thank you.

The hotel location is excellent and very convenient. The room is also very spacious and comfortable. However, one thing we were slightly disappointed with was that our request for two extra bottles of water was declined by the front desk, as they mentioned only two bottles are provided per day. We’re not sure if this is a standard policy across hotels in Japan. Overall, we were still very satisfied with our stay.

The hotel is very good, the service is good, the hospitality is warm, the design is full, the hot spring is comfortable, the dinner is rich, exquisite and delicious, the space is clean, and there is free coffee

The room was very spacious, and the facilities were decent. The hotel staff were very friendly. There's also a private onsen available for an extra charge. You can buy lift tickets and rent ski equipment directly at the hotel, and the prices are slightly cheaper. The hotel dinners tend to be kaiseki-style, different every day but feeling somewhat similar. Breakfast is a buffet. Overall, it was pretty good, but the lack of a washing machine was inconvenient, especially since clothes can get a bit smelly after skiing.

Even though we called the hotel stating that we would be late for the check-in and dinner as there was heavy snow in the highway. The staff postponed it to 730. However, the snow was so heavy, we lost our way in town and we arrived at 8:10. The staff saying that we were too late and rejected to provide any food for us. we had to walk downhill to the town to find our own dinner. however, on the second night of our stay, we noticed that the other guests were having dinner at 9:10 when we passed by the restaurant. We know that we were late, but I believed that hotel is in the hospitality industry, the staff have to be considerate to the guests. as we were not meant to be late on purpose, just because of the bad weather outside, we couldn’t drive fast. We were in the highway 2 1/2 hours without any food and drink in the hope of arriving on time.