4-Star Hotels in Sabah, Malaysia

The hotel is directly opposite Welcome Seafood, and the mountain view room is quiet and comfortable. I had a really pleasant stay, highly recommend it! The hotel service is also excellent, attentive and thoughtful, making for a first-class experience. I definitely recommend staying here.

Stayed for 2 nights Always to stay here rate wise depends, u could grab a great offer but unfortunately i didnt I stayed dueing ramadan, and had 2 sahoor but both servings are dissappointment, tasteless and i dont know Even try their iftar programme too, but hurmm sadly it was the same Silver linings is walking distance to Imago mall, 10min ehailing to airport The parking is free (first come first serve) Owh forgot about the room smell, smells draft abit Recommended hotel but need to step up on the culinaries.

Stayed here for a few nights and had a great experience. The hotel is well designed, and staff were friendly, greeting you in the hallways when passing by. Check-in and check-out were smooth and quick. Also appreciated the good coffee in the room. Would stay again.

Dear Management of Grandis Hotel Kota Kinabalu, I am writing to express my sincere gratitude to the duty manager and the bellman during our stay. My son injured his foot and could not walk easily. The duty manager Tracy J kindly helped us change to a suitable room, and the bellman warmly assisted and escorted my son into the room with great care. Your team thoughtful and compassionate service relieved our stress at that difficult moment and made us feel safe and welcomed. We truly appreciate your professionalism and kindness. Thank you again!！

Room is spacious and clean. Bathroom provides toiletries with very good hot and cold water pressure for bathing. We have a bery good view of mount kinabalu in the clear morning at room 941.Good spread of breakfast and pool is also available. Bed is comfy. Overall , i have an excellent stay at Promenade hotel and it is close to the Airport. Grab car is easily available.

The room has cooking facilities, including an induction hob and microwave, making it perfect for a family of three or a couple's getaway. The hotel uses a key card system for elevator access, ensuring great security. Plus, there's a fantastic swimming pool and gym on the 11th floor. It operates like a self-service apartment, so you'll need to contact them via WeChat in advance to arrange key collection, check-in, and check-out.

Waiting for the boat at the pier, the staff member was really nice. He brought us chairs to sit on and even offered us water. Although I didn't catch his name, I really want to thank him! Upon arrival, the front desk was already there to greet us. Honestly, if your English isn't great, communication on the island can be a bit challenging, for instance, regarding the shower water, Wi-Fi, or power outages. They explained everything in great detail, and the next day, they even followed up to ask about the hot water – they truly care about guest satisfaction. Oh, and they upgraded us to a high-floor villa! We encountered two geckos and a small snake in the room, but the kids weren't scared at all because they knew they were harmless creatures. A super-sized cockroach crawled out of the drain in the bathroom, haha, my child watched it for ages. To be honest, considering it's in the mountains, maintaining it to this standard is quite impressive. It was a great experience, far from the city's hustle and bustle, allowing us to enjoy the charm of the ocean and the forest. We stayed in a high-floor villa and ordered room service for dinner. The delivery staff worked so hard, carrying the trays all the way to our room, and the food was still surprisingly hot, which really touched us. We gave them a small tip as a token of our appreciation for their efforts.

Pros: The hotel is beautiful, modern, clean, and spacious. All amenities are sufficient, and you can even cook. The pool is also very nice. Cons: Paid parking, but it's still affordable.

The room was long and narrow, a bit smaller than I expected, and felt a bit cramped. The interior decor was new and stylish, but the location was a real downside. Opening the window revealed nothing but the airport runway and other low-rise buildings nearby – absolutely no view. We were just across the road from the airport, but the planes weren't even the loudest noise; the motorcycles passing by every night were the real problem. The separate toilet and shower were a nice touch, but for both nights of our stay, the shower drain was blocked, causing flooding halfway through our showers. The staff, however, were quite good; they responded promptly to calls even late at night to clean up, but it was still incredibly frustrating. They only offered good service with no real solutions or compensation – no offer to change rooms or any other form of redress. Overall, besides the service attitude and the decor, there's really nothing else to praise. I wouldn't recommend it to friends.

The location is pretty good, right at the northernmost end of Gaya Street, next to the Hyatt, Suria Sabah, and the Atkinson Clock Tower. There's a rooftop pool with four lounge chairs and a small bar. The room was a bit small with an inward-facing window, so it was just okay. I didn't dare drink the tap water. It's suitable for a one-night layover when you first arrive, but a resort is definitely more comfortable for a relaxing vacation.