It was a very quiet and relaxing hotel. The location was very convenient and it was good. It was nice to be able to check in immediately after showing the reservation copy. The food was very good.
What they don't tell you... the hotel's lobby is on the 12th floor!!! Once you're checked in, your key card is needed to use the elevator as well as access your room and parking. I think the front desk attendant was REALLY new because she couldn't answer any questions we had, it was a guest who told us about the elevator! The hotel was clean and comfortable, as well as entertaining! Now that we know the quirks, we'll definitely stay here again. (view from our room)
Amazing venue. The light shows in the historic main lobby are dazzling. Order bar food and set yourself up for an evening of entertainment. The guest rooms are sheltered under the historic train barn, replete with reflection pools, restaurants and, of course, the 400-ft ferris wheel. Of special note is the brand new Saint Louis Aquarium. It is worth the price itself you take your time. You can rush it in an hour, but budget at least 2- 2-1/2 hours and take it s-l-o-w-l-y.
Old hotel, everything is quite satisfactory. But this time the hotel reservation was too pitted, obviously twice as expensive as the hotel's normal charges. Don't make continuous reservations in the future and try to avoid agents.
Location = Great for the Arch
Cleanliness = 6-day stay, but the room was only serviced 3 times, requiring us to flag down a room attendant so we could have clean towels, Sheets were only changed 1 time, and the bed was just remade. Also, there was a basketball-sized spot on the headboard that was worn through the leather into the padding. This can't be cleaned correctly and everyone's head touches it. Gross.
Restaurants = convenient enough and you are charged for that convenience.
Parking = Be Aware $48 per night valet, $32 self-park, offsite options, $20 per night with a couple of blocks walk.
Overall = Taking parking into account if you can get this for $75 a night for a king room it's good, if not there are other better options for your money.
Location in proximity to city attractions is amazing 5/5. Location in terms of safety is 2/5. There isn’t a covered secured lot for your car and I was approached by many people asking me for money while taking a walk around the building. Service is hit or miss. When I arrived, and attempted to open my car door, I was accosted by the valet who yelled at me and asked me what I was TRYING to do. I told him I was checking in to the hotel. And he was aggressively unpleasant, seemingly angry that I had arrived. Conversely, the valet attendant the next day was polite and wonderful. The front desk was nice but did not review any of the amenities nor offer any information about the hotel, which is a shame. Nice but inattentive and uninterested. The service at both Idol Wolf and Good Press were 5/5. The food at both were 5/5. The hotel itself is gorgeous. There’s art set in an old gym. The renovation is well done. Enjoyed it very much. The view from the room was also very nice. The room itself was standard with a few attention to detail things needing addressed. Such as broken handles and non working bathroom fixtures. Overall would recommend this hotel because it is unique. Big plus - they allow pets!!! Yes!
Best hotel since we’ve traveled over the holidays. This was a good midway stop for us to take a rest before heading home. Staff was super nice, breakfast was included even if they originally said it wasn’t, parking was free/available (no extra surcharge), hotel was super clean and layout was nice, they provide Starbucks coffee in your room (for those coffee lovers) and they have a good coffee machine as complimentary that you can grab at anytime. They have a vending machine for you to grab any snacks if needed on your floor. The price was worth it. I would 100% stay here again! Springfield also introduced me to a few fun activities around the area as well so it’s definitely a place to go visit and if so I recommend this hotel!
Very Good
101 reviews
8.7/10
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8.3/10
Very Good
Ggmartin212This is a very good location for downtown K.C. The hotel lobby very nice. We ate dinner at the restaurant in the hotel and the food and service were very good. The only complaint here was that the attached bar was very loud and the restaurant ambiance could be redesigned to be more comfortable and intimate. There was a group of about eight people at a large table near us that were having load discussion that was distracting for us but dealt with it.
The room was small but the renovation was very nice, bathroom was big with a nice tub/shower that my wife enjoyed a epsom salt soak. My only complaints are that there is no fridge or microwave to heat coffee. Also, they use the old style coffee two cup coffee maker as most hotels have now gone to keurigs. The hallway noise is very noticeable and the room-to-room noise is as well. We could literally hear the conversation in the next room. One thing that I really dislike is the lack of a ”do not disturb” card for the door and as expected, the housekeeper was knocking on the door at 9:00 a.m. to clean the room even though checkout is at noon! I'm sure there are much better and newer hotels but if you are looking for a reasonable place to stay in the heart of downtown K.C. this is a good choice.
GGuest UserLocation in proximity to city attractions is amazing 5/5. Location in terms of safety is 2/5. There isn’t a covered secured lot for your car and I was approached by many people asking me for money while taking a walk around the building. Service is hit or miss. When I arrived, and attempted to open my car door, I was accosted by the valet who yelled at me and asked me what I was TRYING to do. I told him I was checking in to the hotel. And he was aggressively unpleasant, seemingly angry that I had arrived. Conversely, the valet attendant the next day was polite and wonderful. The front desk was nice but did not review any of the amenities nor offer any information about the hotel, which is a shame. Nice but inattentive and uninterested. The service at both Idol Wolf and Good Press were 5/5. The food at both were 5/5. The hotel itself is gorgeous. There’s art set in an old gym. The renovation is well done. Enjoyed it very much. The view from the room was also very nice. The room itself was standard with a few attention to detail things needing addressed. Such as broken handles and non working bathroom fixtures. Overall would recommend this hotel because it is unique. Big plus - they allow pets!!! Yes!
YYunxinyiranThe hotel is very good, with free shuttle to the airport, the restaurant is delicious, the scenery is also good, and the window is very beautiful. The bar on the first floor is also very atmospheric.
GGuest UserWe have been to a lot of casino hotels in various states, this rates as an average basic hotel. It needs updated in a lot of ways. Still has corded phone in hotel bathroom as if the late 1990’s. I’m sure it was an awesome place over twenty years ago, but it has not changed with the times. It was clean but basic in all the ways possible. The restaurants at the casino were good just the hotel itself needs upgrades.
JJared StinsonLocation = Great for the Arch
Cleanliness = 6-day stay, but the room was only serviced 3 times, requiring us to flag down a room attendant so we could have clean towels, Sheets were only changed 1 time, and the bed was just remade. Also, there was a basketball-sized spot on the headboard that was worn through the leather into the padding. This can't be cleaned correctly and everyone's head touches it. Gross.
Restaurants = convenient enough and you are charged for that convenience.
Parking = Be Aware $48 per night valet, $32 self-park, offsite options, $20 per night with a couple of blocks walk.
Overall = Taking parking into account if you can get this for $75 a night for a king room it's good, if not there are other better options for your money.
GGuest UserBest hotel since we’ve traveled over the holidays. This was a good midway stop for us to take a rest before heading home. Staff was super nice, breakfast was included even if they originally said it wasn’t, parking was free/available (no extra surcharge), hotel was super clean and layout was nice, they provide Starbucks coffee in your room (for those coffee lovers) and they have a good coffee machine as complimentary that you can grab at anytime. They have a vending machine for you to grab any snacks if needed on your floor. The price was worth it. I would 100% stay here again! Springfield also introduced me to a few fun activities around the area as well so it’s definitely a place to go visit and if so I recommend this hotel!
GGuest UserDouble charge you on your credit card and don’t release your funds right away. Poor customer service. No Refrigerator or microwave in the room. No social distancing in the hotel. Only thing they did have was good food.
SSanzhanggui6518The location of this hotel is good, there are many restaurants around, and it is more convenient to go to the supermarket. It is close to WashU. I will choose this hotel next time I come to St. Louis.
GGuest UserWhat they don't tell you... the hotel's lobby is on the 12th floor!!! Once you're checked in, your key card is needed to use the elevator as well as access your room and parking. I think the front desk attendant was REALLY new because she couldn't answer any questions we had, it was a guest who told us about the elevator! The hotel was clean and comfortable, as well as entertaining! Now that we know the quirks, we'll definitely stay here again. (view from our room)
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